We use Rubrik for multiple purposes. One is for backups for our VMware environment, our file servers, and our Office 365 environment. Rubrik is a backup solution that also has threat hunting capabilities and live mount capabilities, where we can mount servers in real-time. It provides disaster recovery capabilities and, importantly, helps in recovery when faced with ransomware.
Rubrik Cloud Cluster
Rubrik Inc.External reviews
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Backup times have decreased significantly and recovery from ransomware is supported
What is our primary use case?
What is most valuable?
Rubrik allows us to delegate tasks to our DBAs so they can restore their own databases, and other departments can restore their VMs independently. It is easy to use compared to our previous solution and allows us to live mount systems for rapid restoration. Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems. Immediately upon deployment, we saw the benefits as backup times were reduced substantially.
What needs improvement?
We're currently working with Rubrik on their Active Directory search. We need more efficient search capabilities that allow searching by last name or login ID. We have an open ticket and are collaborating with Rubrik to improve this feature.
For how long have I used the solution?
We have been using Rubrik for over three years.
What do I think about the stability of the solution?
Rubrik has been stable, and we have not experienced any downtime. Occasionally, there are issues with the hard drives, which can happen with any system.
How are customer service and support?
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell. When issues arise, we open a ticket and they work through a tunnel to log into their appliances and assist us effectively.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
Rubrik provided a 'white glove' service, where engineers came in and completed the installation. It was quick, and we were able to deploy the system in a few days.
What about the implementation team?
Rubrik's team handled the initial setup for us. We did not involve third parties.
What's my experience with pricing, setup cost, and licensing?
The pricing was acceptable and provided flexibility with different types of nodes. We could mix and match to optimize costs for our needs. While some features like Office 365 backups and AD recovery required additional costs, these were necessary for our expanded use.
What other advice do I have?
According to our experience, Rubrik deserves a nine out of ten for its overall performance.
Systems Admnistrator
What do you like best about the product?
Very easy to use and setup. Safe guard against ramsomeware
What do you dislike about the product?
Their sql and oracle backup supprt helping our dba to backuo and restore are somewhat limited.
What problems is the product solving and how is that benefiting you?
It allows our agency replace aging IBM tsm. It offers ramsome attack support. It does ok job restoring file for basic user file backup
Secure and seamless integration boosts defense without manual effort
What is our primary use case?
Our customers primarily use Rubrik for secure backup, with a guarantee of ten million dollars in case of any attack on the backup. It is also used for seamless integration and as an appliance, which eliminates the need for additional storage.
What is most valuable?
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks. Rubrik is known for its secure backup solutions that are integrated and certified with Oracle. This makes integration easy and automatic, requiring no manual effort.
What needs improvement?
Price-wise, Rubrik needs improvement as it is considered expensive compared to similar competitors.
For how long have I used the solution?
I've been selling Rubrik for about three to four years, since its entrance into Saudi Arabia.
What do I think about the stability of the solution?
Although I am not a technical person, customer feedback suggests Rubrik's stability is rated an eight out of ten.
What do I think about the scalability of the solution?
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
How are customer service and support?
Customer service and support for Rubrik are rated an eight out of ten, indicating a good level of responsiveness and assistance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our company previously used a different backup solution which was impacted by an attack on the production environment. As a result, we switched to Rubrik for its secure backup credentials and native integration with Oracle.
How was the initial setup?
The initial setup for Rubrik is straightforward and easy. Basic installation can take about one to two weeks depending on the sizing.
What about the implementation team?
We usually have two or three certified engineers involved in the implementation of Rubrik.
What was our ROI?
Using our own resources to implement Rubrik solutions is beneficial to our revenue as we take a cluster from Rubrik.
Additionally, there is a rebate program from Rubrik.
What's my experience with pricing, setup cost, and licensing?
Rubrik is considered expensive, with a price rating of three out of ten. Improvements in pricing and licensing would be beneficial.
Which other solutions did I evaluate?
For backup solutions for Office 365 on the cloud, we also consider Veeam or Veritas. For solutions on-premises, Cohesity is another option we offer.
What other advice do I have?
I recommend Rubrik based on the customer's needs, especially if they seek easy integration with Oracle.
I rate the overall solution nine out of ten.
Utilize your Silver Bullet 'Rubrik Backup Solution' to Recover in Minutes from Ransomware Attacks
What do you like best about the product?
Rubrik is the Cutting Edge Backup Recovery Solution Offered to Protect your Thousands of Workloads running in On-Premise Infrastructure and Publi cloud . It's Really Improves Operational Efficiency with Simplified Governance.
What do you dislike about the product?
Support Timelines ETA for APAC Customers & Cost of the Software during yearly Renewals :)
What problems is the product solving and how is that benefiting you?
Protect Enterprise Organizations Mission critical Workloads during Ransomware Attacks and helps to recover & Restore the Infrastructure in few minutes.
User-friendly data backup and recovery
What do you like best about the product?
I appreciate the fast setup and how easy it is to use. The customer service is excellent, providing quick assistance and answers to any questions. Rubrik consistently releases new features that enhance the product and exceed my expectations. Its integration with other vendors, such as Microsoft, allows for seamless implementation of various backup and recovery solutions.
What do you dislike about the product?
I have no complaints about Rubrik, as they continuously improve the product.
What problems is the product solving and how is that benefiting you?
Rubrik helps with data backup and recovery solutions, as well as supporting our Disaster Recovery plan. Also from a security Perspective it allows us to monitor backups for any potential threats
Overall, very positive and has re-established confidence in our backups
What do you like best about the product?
Overall, i think Rubrik is an great backup solution that combines ease of use, reliability, security, and innovation. It has significantly improved our backup strategy and provided us with the confidence that our data is well-protected.
Rubrik has provided us with peace of mind with its robust and dependable backup capabilities. The instant recovery and Live Mount features are a game-changer, allowing us to quickly restore data in case of any issues. This reliability is crucial for maintaining business continuity and protecting against data loss.
Rubrik has provided us with peace of mind with its robust and dependable backup capabilities. The instant recovery and Live Mount features are a game-changer, allowing us to quickly restore data in case of any issues. This reliability is crucial for maintaining business continuity and protecting against data loss.
What do you dislike about the product?
It defenatly has its floors when coming to releaseing new versions and patches. Some of these often seem rushed as we have had a few instances now where we have upgrades the software to find the next morning all our backups have failed, this then puts a bit of a bad taste in your mouth when having to unpick everything to get he backups up and running once again whilst giving reassurance to senior management
What problems is the product solving and how is that benefiting you?
Security and Reliability, there is now a massive confidence boost within the senior management teams that our data is safe and recoverable should the event arise
Recovery at it's finest!
What do you like best about the product?
Rubrik stands out for its robust and intuitive data management solutions, which excel in simplifying backup and recovery processes across hybrid and multi-cloud environments. Its user-friendly interface, coupled with powerful automation and machine learning capabilities, significantly reduces the complexity and time involved in managing data. Additionally, Rubrik's strong focus on security and compliance ensures that data is not only easily accessible but also protected against modern threats, making it a comprehensive solution for enterprise data protection needs.
What do you dislike about the product?
Rubrik can be expensive, potentially making it less accessible for smaller businesses with limited IT budgets.
What problems is the product solving and how is that benefiting you?
ubrik solves data management challenges by streamlining backup, recovery, and compliance processes, benefiting users with enhanced efficiency, security, and simplified operations.
Offers extensive automation capabilities, ransomware remediation and sensitive data discovery are better than other solutions
What is our primary use case?
My clients primarily use it for for backing up enterprise workloads like VMs, databases, and other enterprise products.
I work for an IT service company. I design solutions for our customers and use many Rubrik services, including Rubrik Cloud Vault, Office 365 protection, and data center protection. So, I design and implement, and my team supports the solutions.
How has it helped my organization?
Rubrik is an important tool for data recovery in case of a ransomware attack. It's a crucial part of their overall venture, as data recovery would be difficult without it.
The guarantee of data restoration in a crisis is the main benefit.
It's a combination of all features that offer value, like ransomware remediation and sensitive data discovery, that are better than other solutions.
Rubrik is emerging with its AI capabilities. Rubrik's AI companion is called Ruby which is very useful.
What is most valuable?
For data security, anomaly detection, site monitoring, and threat hunting are very important features that help customers.
Rubrik offers extensive automation capabilities. Usage varies depending on the customer. We create automation for testing, recovery scenarios, and other testing scenarios.
What needs improvement?
The only disadvantage is the price due to the extensive features.
I'd like to see a cloud backup service for smaller customer environments that may not support a physical or virtual appliance.
For how long have I used the solution?
I have been working with Rubrik for three years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's incredibly scalable. The size of the environment varies greatly depending on the customer. Some have two or three people, while others have thirty to forty peple.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy and not complex at all.
Deployment process:
We plan, design, and track everything. If it's in a data center, racking and cabling are done. Then, we integrate with VMware, the application manager, and deploy the VMs.
If it's a public cloud, it's a similar process, but we have to submit changes to the organization.
Deployment time:
It depends, but in a data center, we can be up and running in one to four weeks.
We have multiple customers, so we work with different versions.
What about the implementation team?
For deployment resources, we usually need two people with minimal support from the data center for facilities, network, and security.
What was our ROI?
We haven't calculated the exact ROI, but it is a bit higher. Sometimes, customers hesitate initially due to the cost.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would recommend using it.
Identify your specific feature requirements, compare different Rubrik versions (Foundation, Business, Enterprise), and carefully consider sizing to avoid overbuying.
Overall, I would rate the solution a nine out of ten.
A easy-to-deploy solution with masterless architecture and good SaaS support
How has it helped my organization?
In terms of automation, Rubrik has improved data management processes. It allows for automated backups without configuring the VMware server directly, using scripts to rotate backups to the VPN source automatically.
What is most valuable?
I think the best feature is its masterless architecture. Unlike other backup tools that require a controller server and media server setup, Rubrik eliminates the need to purchase additional hardware, making deployment more straightforward with a single console. Rubrik's SaaS support allows for easy deployment of on-premises and cloud backups. Compared to other backup solutions, Rubrik has a more console-based approach, which means Rubrik's backend team supports significant issues. I also find that Rubrik offers cost savings compared to other vendors due to its bundled license, allowing you to do everything with one license.
What needs improvement?
One improvement I would suggest for Rubrik is to have an inbuilt media layer facility for direct backups to tape. Currently, this requires involving a third-party partner like QSR for backup integration. Additionally, Rubrik could improve security measures for Oracle database backups by enhancing Oracle database-level capabilities. It also offers limited capabilities for backup administrators to explore and analyze backup failures. I haven't had direct experience with it yet, but I believe Rubrik is working on incorporating AI into its data management capabilities. It's gaining traction in the market, especially in India, over the last few years. I can only provide more feedback once we assess its effectiveness in data security and overall performance compared to other tools like NetBackup and Commvault.
For how long have I used the solution?
I have two years of experience using Rubrik.
What do I think about the stability of the solution?
I would rate stability around eight out of ten. Stability is uncertain because Rubrik is a relatively new product, having only been around for four years. So, I can't definitively say how stable it is. However, based on my experience, I haven't encountered any significant stability issues. Compared to other backup solutions like IBM Tivoli, which was known for its stability in the market, Rubrik is still establishing itself in terms of stability.
What do I think about the scalability of the solution?
Rubrik is a scalable solution, rated around nine out of ten for scalability.
How are customer service and support?
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I've worked with multiple backup technologies, including NetBackup, EMC Avamar, Networker, and Commvault.
How was the initial setup?
Rubrik's setup is relatively straightforward, rating around eight out of ten. The deployment method can be chosen based on your needs, supporting both on-premises and cloud deployments.Typically, the initial setup takes about two to four hours. In contrast, the entire backup setup duration varies depending on the organization's size and requirements, ranging from one week to a month.
What's my experience with pricing, setup cost, and licensing?
Rubrik is fairly priced.
What other advice do I have?
I can recommend Rubrik, but it depends on each user's specific needs and environment. Assessing your company's requirements and infrastructure is crucial before deciding on any product. Overall, I would rate Rubrik a nine out of ten.
Easy to do backup, easy to deploy and scalable
What is our primary use case?
We are working now on proof of concept to do backups to virtual environments. So, we deployed the solution to three customers in Spain and one or two in Mexico.
How has it helped my organization?
We wish to increase the automation to improve the data management tasks with Rubrik. We see the possibility to improve with AI and other types of technologies to be more flexible and productive in operations.
What is most valuable?
The flexibility and ease of use to do the backup. They don't use classic backup modes.
What needs improvement?
There is room for improvement in stability.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten. There is always room for improvement.
What do I think about the scalability of the solution?
We work with big customers. My company works with any type of customer, but I work with various customers. It's just banks and insurance companies. So, this solution has to have scalability and resiliency.
We have three to four customers.
Which solution did I use previously and why did I switch?
I have experience with different solutions like Oracle, Veeam, andCommvault Cloud.
Right now, we are testing a solution for Kubernetes. We are trying to replace it, so we just don't know yet. I don't really know if Rubrik is a good solution for this. We are testing Velero (Open Source) or Kasten K10, and I don't know Rubrik's view for this type of technology.
How was the initial setup?
It is easy to deploy. We have the infrastructure in the cloud and a data center on the premises. In all locations, we take a hybrid approach.
What was our ROI?
The return on investment depends. In our operations, we can see a 30% to 40% improvement. In the first two to three years, it's remarkable. However, monitoring at the case level can be challenging. In my experience, the combination of these benefits is really impactful.
What's my experience with pricing, setup cost, and licensing?
In many cases, the customers I speak with want to have a one or three-year license. Because it's for backup, they need the ability to increase or replace the solution as they need. They want to have a monthly price to go with the use of the solution.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. I recommend using it to other users.
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