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Rubrik Cloud Cluster

Rubrik Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

129 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    reviewer1370448

Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries

  • May 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

We've got three main use cases. The most common one now is ransomware protection, specifically one-touch recovery. If a customer is affected by ransomware, they can easily recover just the affected files with Rubrik, without having to do a full data backup recovery.

Rubrik has built-in intelligence to know what's been affected, allowing for quick recovery and minimal downtime.

The second use case is for cloud migrations. You can back up your data on-prem and then restore it to another location, streamlining your migrations. It is a clever way of using backups.

How has it helped my organization?

There's no need for human intervention to kick off the automation if you create workflows in Rubrik that can be followed in the event of a backup or compromise. For example, you can define backup policies and retention policies.

You can automate tiering. If something is older than, like, 90 days on the backup, it can automatically move to cheaper disk. That's another key feature of the automation process. Rubrik does a lot of incremental backups, eliminating the need for those manual large backups all the time.

The main reason our customers are buying Rubrik is the automated intelligent data management. It analyzes storage usage and automatically optimizes compression, data location, and deduplication. This part of the automation process is very valuable because it eliminates the need for a human to manually optimize storage.

What is most valuable?

The automation of policies is powerful. It automates the backup and recovery process, reducing manual human errors.

Also, it's a single platform for managing backup, replication, and recovery, eliminating the need for different products. The one-touch recovery reduces downtime and accelerates business continuity.

Additionally, people really like the global search, which allows for granular recoveries. Regarding security, Rubrik is immutable by default. Many other backup technologies rely on the storage they live on to be immutable, which can be a problem if someone gains access and turns it off. Rubrik's immutability is by default.

What needs improvement?

There is room for improvement in the cost. Make it cheaper. Everyone knows what you're getting with Rubrik. It's expensive for a reason, but it is one of the better ones.

Sometimes, when we talk to customers, we explain the amazing features, cost savings, and efficiencies. But when we give them the price, the people in procurement who don't understand the technology just look at the price and want it lower.

I try to explain that it's saving them money and paying for itself. If something happens and the company can't work for a week, they'll lose millions. Then, they're complaining about a few hundred thousand pounds. This avoids brand reputation damage too. If you get caught in the news saying you've had ransomware, it could affect your company.

In future releases, Rubril could open up more SaaS protection for products like Salesforce or ServiceNow. I know Rubrik is doing something with SAP, but there's competition in that space.

For how long have I used the solution?

I started in 2014, so it's been almost ten years.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. It is very stable.

What do I think about the scalability of the solution?

It's very scalable, which was the reason it was invented because traditional backup wasn't scalable.

I would rate the scalability a ten out of ten.

We work with companies of all sizes, from 750 end users to 10,000 users.

We've been working with Rubrik for many years. For now, we have between 20 and 50 customers.

How are customer service and support?

The times I've worked with them, the customer service and support were just a little bit slow, but they're still very clever.

So, the customer service and support could be a bit faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Commvault, Veritas, and Zerto are the main ones. As a reseller, we work with a lot of competitive products, including Veeam and Rubrik. Lately, there have been opportunities for both.

However, customers are often already using one or the other, so it is difficult to switch them to Veritas.

The competitive edge lies in terms of the automation. Traditional backup solutions, like Veritas, involve a lot of manual processes. Rubrik's automation overcomes many of the manual issues and testing challenges.

Security and compliance is another area. Rubrik's reporting and analytics help overcome challenges related to backup reporting, especially for compliance with regulations like GDPR.

Rapid recovery is a big challenge. Rubrik's One-Touch Recovery helps address this. Using backup as a migration tool can also help overcome challenges when moving to a hybrid cloud.

Finally, storage management. Customers buy a lot of storage, and it's hard to manage efficiently. Rubrik's intelligent data management platform can help overcome this challenge.

How was the initial setup?

The deployment is actually very straightforward, probably one of the easiest data protection platforms to roll out. They've really reinvented the way backup is done. The founders came out of Google, the guys who made Rubrik.

Deployment model:

It's primarily on-prem, but recently, people have been interested in the cloud protection module.

Deployment time:

Rubrik is easy to deploy, you should be up and running within a few weeks after testing. So, it can start from a few days to a couple of weeks.

For a small company, the deployment could be just a few days. For a bigger customer, it could be a couple of weeks, depending on their requirements. But you can be up and running quickly, then it's just a matter of configuring it to their specific needs.

What about the implementation team?

We work in the resell division, so get measured on selling licenses, but the rest of Accenture is measured on professional services. They would handle the implementation, support, troubleshooting, and upgrading.

Accenture has 750,000 people divided into client teams. Each client has a group of sales or technical teams, and the technical teams are divided into security, infrastructure, compliance, and risk. It's difficult to say how many are in the technical teams, but each client has one, and we have 250 key clients around the world. So, tens of thousands of people.

What was our ROI?

The main benefit is cost savings. Rubrik is expensive, but due to its data management capabilities, customers can save a lot by reducing hardware and storage. The automation features also reduce manual labor from the operations team.

One-touch recovery reduces lost revenue by recovering quicker. Automation improves staff productivity and reduces costly human error. So, overall, there's reduced risk, no business disruption, and a faster time to value because it's easy to implement, and much of it is automated.

What's my experience with pricing, setup cost, and licensing?

It is a more expensive solution, but people need to know what they're paying for. On a scale of one to ten, where one is extremely expensive, and ten is very cheap, I would rate it a four.

Which other solutions did I evaluate?


What other advice do I have?

Overall, I would rate the product I a ten out of ten. I love the product!


    Phanindar Ada

Offers an initial setup phase which is very admin-friendly

  • May 02, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company, and we use it to protect our on-prem managed servers from Oracle. My company is trying to back up VMware and VMs, which is the reason why we use Rubrik.

What is most valuable?

The most valuable area I noticed in Rubrik is in the area with the configuring of SQL backup. When we are adding SQL host to Rubrik, it is easy and reliable to configure SQL backups on Rubrik as well as to deal with VMware vCenter. The only thing I noticed in Rubrik is that configuring Oracle Database backup is difficult. When Oracle Database backup is hosted on Windows, configuring Windows on Rubrik is kind of a difficult or tough task.

What needs improvement?

When it comes to Oracle Database or Linux-based machines, it is easy to configure Oracle Database when we are using Linux. With Windows, it is difficult to configure Oracle Database. If the ease of configuration of Oracle Database while using Linux can be made possible with Windows, it will be a great help to the administrators.

For how long have I used the solution?

I have experience with Rubrik.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

From what I heard, most of my company's customers are migrating from different backup tools to Rubrik. My organization deals with around ten clients who use the product.

How are customer service and support?

The solution's technical support is really great and good support.

How was the initial setup?

The product's initial setup phase is very admin-friendly.

The setup phase and upgrades issues and configuring Rubrik Edge using vCenter, VMware, or hypervisor. My company has good documentation from Rubrik. By going through the documentation, my company easily sets up a Rubrik-based environment. My company was involved in the deployment process of several Rubrik Edge servers for our customers. I have deployed Rubrik Edge servers using VMware and hypervisors. I have set up new physical Rubrik appliances, after which our company migrated the complete Rubrik to a different site, and we deployed it there.

The solution is deployed on an on-premises model.

I integrated Azure Cloud with Rubrik for archival purposes. When we face a disaster, by using the cloud, we can simply connect as a reader on the different Rubrik brik, and we can make it a plug-and-play kind of stuff, which is a great feature introduced by Rubrik.

What other advice do I have?

I recommend the product to others.

Whenever I work with different customers who use different backup products, I suggest to them how they need to consider migrating to Rubrik. I recommend Rubrik to my company's customers who use legacy backup tools. The product is stable and reliable.

Speaking about the benefits offered by the product, I can say that my company's Rubrik license expired in May 2023. Rubrik's team gave my company a buffer time of two months to upgrade and renew our licenses, and such support was one of the great things I noticed about Rubrik.

I rate the tool a ten out of ten.


    Burhan A.

Peace of mind

  • March 26, 2024
  • Review provided by G2

What do you like best about the product?
There are a lot of things to like about Rubrik. Starting with the cloud native approach. The software is designed with cloud based archive in mind. Features like cloud-out allows you to archive your backups to major cloud providers like AWS and Azure. Cloud-on allows you to convert those archived backups to cloud mounted VMs like EC2.

Other than that the on-premise features allows easy recovery using live mount directly from Rubrik Storage.
What do you dislike about the product?
While the appliance and software is very simple and easy to use. The licensing model for all the features is very complicated. For a new customer it is very hard to understand what features are included as part of the base purchase.
What problems is the product solving and how is that benefiting you?
It is very easy to use and automate. Once the VMWare is integrated and SLAs are configured the backup process is automated and handsoff. Reporting is also very simple and allows administrators to keep track of all the VMs that are maintaining their SLAs.


    Gary M.

Rubrik is a great partner to help with your Cybersecurity resilience planning.

  • March 21, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik is very easy to implement as the software just works right out of the box without the need for any custom tuning, and is able to backup servers and databases without any noticeable impact to the applications. Rubrik is constantly looking at including new protection sources, and actively engage with customers for feedback. Rubrik has an informative dashboard and robust reporting engine to simplify daily management tasks. The Rubrik Security Cloud (RSC) integrates all data protection/recovery tasks and system management into a single pane of glass. The Rubrik support team is very knowledgeable and responsive.
What do you dislike about the product?
There are some lacking features, but Rubrik is constantly making improvements and adding new features.
What problems is the product solving and how is that benefiting you?
Rubrik provides us a single product to backup/recover ALL of our database sources (MSSQL, Oracle, and IBM DB2), as well as servers file systems, VMware, and even Exchange. The previous products we used were not able to provide protection of all data sources (at least not without significant performance impact) to the end user applications.


    Lee A.

Backup simplicity, ransomware protection with a side of data discovery

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik has made backups simply with one an easy to deploy appliance, and user interface that allows our junior staff to perform tasks that previously required a certified backup technician. We have always been able to recover data when needed and have never had to pay ransomware.The support team associated with Rubrik is to be commended for their expertise and responsiveness.
What do you dislike about the product?
Price negotiation with sales team and fixed size appliances, with fixed size appliances less of an issue now that virtual appliances can now scale to larger sizes.
What problems is the product solving and how is that benefiting you?
Rubrik is making backups cool again! They are an organization that listens to their customers and inovates to achieve the best outcome for their customers. During hafnium exploits we were able to scan all our exchange servers offline without impacting production by leveraging their api first design.


    Law Practice

Rubrik

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik is a great partner and shows us the benefits of what we can do to protect ourselves from cyber attacks.
What do you dislike about the product?
I really have not come across something I do not like.
What problems is the product solving and how is that benefiting you?
Helping us protect our business.


    Matthew V.

Rubrik - does what it says on the tin!

  • March 09, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik makes the management of backups and recovery easy. Long gone are the days of teams watering a feeding data protection and recovery solutions.
What do you dislike about the product?
New features that are trialled tend to come in new product skus.
What problems is the product solving and how is that benefiting you?
Data protection made easy

Offsetting and air gapping

Recovery

Compliance and reporting

Threat detection


    Gus Thompson

Provided us with peace of mind by offering immutable snapshots and backups, reducing concerns about data encryption

  • February 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

We conducted a thorough evaluation of various vendors through an RFP process, comparing Rubrik with other solutions like Commvault. Ultimately, we chose Rubrik due to its cost-effectiveness and its strong capabilities in backing up our predominantly virtualized environment, particularly within VMware.

Integrating Rubrik into our existing data protection strategy was straightforward. We deployed the Rubrik cluster and connected it to vCenter. We set up local service accounts for Rubrik to initiate snapshots and used VMware tags to align backup schedules and retention policies with Rubrik's SLAs. Different tags were used for production, dev/test, and database servers, triggering specific backup processes accordingly.

How has it helped my organization?

Rubrik has provided us with peace of mind by offering immutable snapshots and backups, reducing concerns about data encryption. We've successfully restored various systems without issues, even older versions. It allows us to temporarily restore systems in parallel with production, facilitating interaction or file transfer between them, which is particularly useful for setting up test environments.

Regarding disaster recovery, Rubrik, coupled with cloud storage from Wasabi, enhances our capabilities by enabling us to restore to another data center in a different state. While Rubrik may not be ideal for immediate environment restoration, we leverage other technologies like VMware and Nutanix AHV for faster recovery with minimal data loss, ensuring critical systems are up and running within minutes.

What is most valuable?

Rubrik's immutability feature ensures the security of our backups by preventing unauthorized alterations. The most effective feature for simplifying our data backup processes is the ability to perform on-demand or scheduled backups and restores, which greatly enhances manageability.

The security and compliance features have had a positive impact on our data management practices. We utilize Rubrik not only for virtual machine backups but also for backing up approximately twenty terabytes of unstructured data, including file shares and documents. This allows users to easily restore deleted documents using the Soft Delete feature, depending on the backup frequency.

What needs improvement?

The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments.

For how long have I used the solution?

I have been using Rubrik for the past five years.

How was the initial setup?

Rubrik's initial deployment was straightforward.

What's my experience with pricing, setup cost, and licensing?

Rubrik's competitive pricing and strong return on investment make it a compelling choice, especially compared to alternatives like Data Domain and Avamar. Commvault was considered but deemed too expensive.

What other advice do I have?

I highly recommend requesting an on-site demo to fully evaluate Rubrik's capabilities before making a decision. Overall, I rate Rubrik as a ten for its effectiveness as a backup solution.


    Anthony A.

Easy to use

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
We like how easy things are to integrate with our current setup. There are plenty of features and we use it often.
What do you dislike about the product?
We have yet to find anything we dislike.
What problems is the product solving and how is that benefiting you?
We have a quality backup.


    Legal Services

Solid flexible DR/ransomware solution with growing security features

  • December 08, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, secure, I like the design, and very flexible with endless options for DR and ransomware recovery
What do you dislike about the product?
Probably the only thing is they are in the process of moving from the original management portal running on the on-prem device to a cloud-based management portal. Those migrations are always a pain.
What problems is the product solving and how is that benefiting you?
The solution is easy to use, while still offering a wide variety of options