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Rubrik Cloud Cluster

Rubrik Inc.

Reviews from AWS customer

3 AWS reviews
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  • 3
  • 3 star
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External reviews

125 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dan B.

User-friendly data backup and recovery

  • October 18, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the fast setup and how easy it is to use. The customer service is excellent, providing quick assistance and answers to any questions. Rubrik consistently releases new features that enhance the product and exceed my expectations. Its integration with other vendors, such as Microsoft, allows for seamless implementation of various backup and recovery solutions.
What do you dislike about the product?
I have no complaints about Rubrik, as they continuously improve the product.
What problems is the product solving and how is that benefiting you?
Rubrik helps with data backup and recovery solutions, as well as supporting our Disaster Recovery plan. Also from a security Perspective it allows us to monitor backups for any potential threats


    Blessing U.

Unleashing Efficiency: My Experience with Rubrik

  • September 21, 2024
  • Review provided by G2

What do you like best about the product?
It automates many backup and recovery tasks, reducing human error and saving time for IT teams. It offers fast and flexible recovery options, allowing users to quickly restore data in case of loss. It offers fast and flexible recovery options, allowing users to quickly restore data in case of loss. The platform consolidates data protection and management, which simplifies compliance and reporting.
What do you dislike about the product?
It provides a solid out-of-the-box experience, which lacks customization options for specific needs or workflows. They have amazing support.
What problems is the product solving and how is that benefiting you?
It simplifies the process of backing up and restoring data across various environments, including cloud, on-premises, and hybrid setups. We benfit as the automation of backup processes reduces resource allocation and allows IT teams to focus on more strategic initiatives. The quick restore capabilities minimize disruption to business operations, enhancing overall resilience and uptime.


    Arran T.

Overall, very positive and has re-established confidence in our backups

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Overall, i think Rubrik is an great backup solution that combines ease of use, reliability, security, and innovation. It has significantly improved our backup strategy and provided us with the confidence that our data is well-protected.

Rubrik has provided us with peace of mind with its robust and dependable backup capabilities. The instant recovery and Live Mount features are a game-changer, allowing us to quickly restore data in case of any issues. This reliability is crucial for maintaining business continuity and protecting against data loss.
What do you dislike about the product?
It defenatly has its floors when coming to releaseing new versions and patches. Some of these often seem rushed as we have had a few instances now where we have upgrades the software to find the next morning all our backups have failed, this then puts a bit of a bad taste in your mouth when having to unpick everything to get he backups up and running once again whilst giving reassurance to senior management
What problems is the product solving and how is that benefiting you?
Security and Reliability, there is now a massive confidence boost within the senior management teams that our data is safe and recoverable should the event arise


    Tyron R.

A Reliable Safeguard for MS365 Data

  • September 16, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to set up and get started.
The GUI is easy to use and intuitive.
The technology is robust.
Rubrik integrates seamlessly with our MS365 data.
What do you dislike about the product?
The email reports could be more concise with a better layout.
What problems is the product solving and how is that benefiting you?
Keeping MS365 data backed up for easy point in time restores.


    Mark T.

Recovery at it's finest!

  • July 22, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik stands out for its robust and intuitive data management solutions, which excel in simplifying backup and recovery processes across hybrid and multi-cloud environments. Its user-friendly interface, coupled with powerful automation and machine learning capabilities, significantly reduces the complexity and time involved in managing data. Additionally, Rubrik's strong focus on security and compliance ensures that data is not only easily accessible but also protected against modern threats, making it a comprehensive solution for enterprise data protection needs.
What do you dislike about the product?
Rubrik can be expensive, potentially making it less accessible for smaller businesses with limited IT budgets.
What problems is the product solving and how is that benefiting you?
ubrik solves data management challenges by streamlining backup, recovery, and compliance processes, benefiting users with enhanced efficiency, security, and simplified operations.


    Lewis J.

Easy to use data backup and recovery

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
I like the quick setup and the easy of use. The customer service is great and answers questions or assist quick. The number of new features released by Rubrik continues to improve and exceed my expectation. The multiple connections with other vendors such as Microsoft help to implement various backup and recovery solutions.
What do you dislike about the product?
I have no dislikes about Rubrik because they continue to improve the product.
What problems is the product solving and how is that benefiting you?
Rubrik is helping with databackup and recovery solutions as well as with Disaster Recovery plan


    Amit Motiwale

Offers extensive automation capabilities, ransomware remediation and sensitive data discovery are better than other solutions

  • May 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

My clients primarily use it for for backing up enterprise workloads like VMs, databases, and other enterprise products.

I work for an IT service company. I design solutions for our customers and use many Rubrik services, including Rubrik Cloud Vault, Office 365 protection, and data center protection. So, I design and implement, and my team supports the solutions.

How has it helped my organization?

Rubrik is an important tool for data recovery in case of a ransomware attack. It's a crucial part of their overall venture, as data recovery would be difficult without it.

The guarantee of data restoration in a crisis is the main benefit.

It's a combination of all features that offer value, like ransomware remediation and sensitive data discovery, that are better than other solutions.

Rubrik is emerging with its AI capabilities. Rubrik's AI companion is called Ruby which is very useful.

What is most valuable?

For data security, anomaly detection, site monitoring, and threat hunting are very important features that help customers.

Rubrik offers extensive automation capabilities. Usage varies depending on the customer. We create automation for testing, recovery scenarios, and other testing scenarios.

What needs improvement?

The only disadvantage is the price due to the extensive features.

I'd like to see a cloud backup service for smaller customer environments that may not support a physical or virtual appliance.

For how long have I used the solution?

I have been working with Rubrik for three years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's incredibly scalable. The size of the environment varies greatly depending on the customer. Some have two or three people, while others have thirty to forty peple.

How are customer service and support?

The customer service and support are good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very easy and not complex at all.

Deployment process:

We plan, design, and track everything. If it's in a data center, racking and cabling are done. Then, we integrate with VMware, the application manager, and deploy the VMs.

If it's a public cloud, it's a similar process, but we have to submit changes to the organization.

Deployment time:

It depends, but in a data center, we can be up and running in one to four weeks.

We have multiple customers, so we work with different versions.

What about the implementation team?

For deployment resources, we usually need two people with minimal support from the data center for facilities, network, and security.

What was our ROI?

We haven't calculated the exact ROI, but it is a bit higher. Sometimes, customers hesitate initially due to the cost.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would recommend using it.

Identify your specific feature requirements, compare different Rubrik versions (Foundation, Business, Enterprise), and carefully consider sizing to avoid overbuying.

Overall, I would rate the solution a nine out of ten.


    Dileep Thakur

A easy-to-deploy solution with masterless architecture and good SaaS support

  • May 22, 2024
  • Review provided by PeerSpot

How has it helped my organization?

In terms of automation, Rubrik has improved data management processes. It allows for automated backups without configuring the VMware server directly, using scripts to rotate backups to the VPN source automatically.

What is most valuable?

I think the best feature is its masterless architecture. Unlike other backup tools that require a controller server and media server setup, Rubrik eliminates the need to purchase additional hardware, making deployment more straightforward with a single console. Rubrik's SaaS support allows for easy deployment of on-premises and cloud backups. Compared to other backup solutions, Rubrik has a more console-based approach, which means Rubrik's backend team supports significant issues. I also find that Rubrik offers cost savings compared to other vendors due to its bundled license, allowing you to do everything with one license.

What needs improvement?

One improvement I would suggest for Rubrik is to have an inbuilt media layer facility for direct backups to tape. Currently, this requires involving a third-party partner like QSR for backup integration. Additionally, Rubrik could improve security measures for Oracle database backups by enhancing Oracle database-level capabilities. It also offers limited capabilities for backup administrators to explore and analyze backup failures. I haven't had direct experience with it yet, but I believe Rubrik is working on incorporating AI into its data management capabilities. It's gaining traction in the market, especially in India, over the last few years. I can only provide more feedback once we assess its effectiveness in data security and overall performance compared to other tools like NetBackup and Commvault.

For how long have I used the solution?

I have two years of experience using Rubrik.

What do I think about the stability of the solution?

I would rate stability around eight out of ten. Stability is uncertain because Rubrik is a relatively new product, having only been around for four years. So, I can't definitively say how stable it is. However, based on my experience, I haven't encountered any significant stability issues. Compared to other backup solutions like IBM Tivoli, which was known for its stability in the market, Rubrik is still establishing itself in terms of stability.

What do I think about the scalability of the solution?

Rubrik is a scalable solution, rated around nine out of ten for scalability.

How are customer service and support?

We submit a support request and promptly receive an email from the annual support team. Overall, I find the support satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I've worked with multiple backup technologies, including NetBackup, EMC Avamar, Networker, and Commvault.

How was the initial setup?

Rubrik's setup is relatively straightforward, rating around eight out of ten. The deployment method can be chosen based on your needs, supporting both on-premises and cloud deployments.Typically, the initial setup takes about two to four hours. In contrast, the entire backup setup duration varies depending on the organization's size and requirements, ranging from one week to a month.

What's my experience with pricing, setup cost, and licensing?

Rubrik is fairly priced.

What other advice do I have?

I can recommend Rubrik, but it depends on each user's specific needs and environment. Assessing your company's requirements and infrastructure is crucial before deciding on any product. Overall, I would rate Rubrik a nine out of ten.


    CarlosCastells

Easy to do backup, easy to deploy and scalable

  • May 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are working now on proof of concept to do backups to virtual environments. So, we deployed the solution to three customers in Spain and one or two in Mexico.

How has it helped my organization?

We wish to increase the automation to improve the data management tasks with Rubrik. We see the possibility to improve with AI and other types of technologies to be more flexible and productive in operations.

What is most valuable?

The flexibility and ease of use to do the backup. They don't use classic backup modes.

What needs improvement?

There is room for improvement in stability.

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. There is always room for improvement.

What do I think about the scalability of the solution?

We work with big customers. My company works with any type of customer, but I work with various customers. It's just banks and insurance companies. So, this solution has to have scalability and resiliency.

We have three to four customers.

Which solution did I use previously and why did I switch?

I have experience with different solutions like Oracle, Veeam, andCommvault Cloud.

Right now, we are testing a solution for Kubernetes. We are trying to replace it, so we just don't know yet. I don't really know if Rubrik is a good solution for this. We are testing Velero (Open Source) or Kasten K10, and I don't know Rubrik's view for this type of technology.

How was the initial setup?

It is easy to deploy. We have the infrastructure in the cloud and a data center on the premises. In all locations, we take a hybrid approach.

What was our ROI?

The return on investment depends. In our operations, we can see a 30% to 40% improvement. In the first two to three years, it's remarkable. However, monitoring at the case level can be challenging. In my experience, the combination of these benefits is really impactful.

What's my experience with pricing, setup cost, and licensing?

In many cases, the customers I speak with want to have a one or three-year license. Because it's for backup, they need the ability to increase or replace the solution as they need. They want to have a monthly price to go with the use of the solution.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I recommend using it to other users.


    reviewer1370448

Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries

  • May 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

We've got three main use cases. The most common one now is ransomware protection, specifically one-touch recovery. If a customer is affected by ransomware, they can easily recover just the affected files with Rubrik, without having to do a full data backup recovery.

Rubrik has built-in intelligence to know what's been affected, allowing for quick recovery and minimal downtime.

The second use case is for cloud migrations. You can back up your data on-prem and then restore it to another location, streamlining your migrations. It is a clever way of using backups.

How has it helped my organization?

There's no need for human intervention to kick off the automation if you create workflows in Rubrik that can be followed in the event of a backup or compromise. For example, you can define backup policies and retention policies.

You can automate tiering. If something is older than, like, 90 days on the backup, it can automatically move to cheaper disk. That's another key feature of the automation process. Rubrik does a lot of incremental backups, eliminating the need for those manual large backups all the time.

The main reason our customers are buying Rubrik is the automated intelligent data management. It analyzes storage usage and automatically optimizes compression, data location, and deduplication. This part of the automation process is very valuable because it eliminates the need for a human to manually optimize storage.

What is most valuable?

The automation of policies is powerful. It automates the backup and recovery process, reducing manual human errors.

Also, it's a single platform for managing backup, replication, and recovery, eliminating the need for different products. The one-touch recovery reduces downtime and accelerates business continuity.

Additionally, people really like the global search, which allows for granular recoveries. Regarding security, Rubrik is immutable by default. Many other backup technologies rely on the storage they live on to be immutable, which can be a problem if someone gains access and turns it off. Rubrik's immutability is by default.

What needs improvement?

There is room for improvement in the cost. Make it cheaper. Everyone knows what you're getting with Rubrik. It's expensive for a reason, but it is one of the better ones.

Sometimes, when we talk to customers, we explain the amazing features, cost savings, and efficiencies. But when we give them the price, the people in procurement who don't understand the technology just look at the price and want it lower.

I try to explain that it's saving them money and paying for itself. If something happens and the company can't work for a week, they'll lose millions. Then, they're complaining about a few hundred thousand pounds. This avoids brand reputation damage too. If you get caught in the news saying you've had ransomware, it could affect your company.

In future releases, Rubril could open up more SaaS protection for products like Salesforce or ServiceNow. I know Rubrik is doing something with SAP, but there's competition in that space.

For how long have I used the solution?

I started in 2014, so it's been almost ten years.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. It is very stable.

What do I think about the scalability of the solution?

It's very scalable, which was the reason it was invented because traditional backup wasn't scalable.

I would rate the scalability a ten out of ten.

We work with companies of all sizes, from 750 end users to 10,000 users.

We've been working with Rubrik for many years. For now, we have between 20 and 50 customers.

How are customer service and support?

The times I've worked with them, the customer service and support were just a little bit slow, but they're still very clever.

So, the customer service and support could be a bit faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Commvault, Veritas, and Zerto are the main ones. As a reseller, we work with a lot of competitive products, including Veeam and Rubrik. Lately, there have been opportunities for both.

However, customers are often already using one or the other, so it is difficult to switch them to Veritas.

The competitive edge lies in terms of the automation. Traditional backup solutions, like Veritas, involve a lot of manual processes. Rubrik's automation overcomes many of the manual issues and testing challenges.

Security and compliance is another area. Rubrik's reporting and analytics help overcome challenges related to backup reporting, especially for compliance with regulations like GDPR.

Rapid recovery is a big challenge. Rubrik's One-Touch Recovery helps address this. Using backup as a migration tool can also help overcome challenges when moving to a hybrid cloud.

Finally, storage management. Customers buy a lot of storage, and it's hard to manage efficiently. Rubrik's intelligent data management platform can help overcome this challenge.

How was the initial setup?

The deployment is actually very straightforward, probably one of the easiest data protection platforms to roll out. They've really reinvented the way backup is done. The founders came out of Google, the guys who made Rubrik.

Deployment model:

It's primarily on-prem, but recently, people have been interested in the cloud protection module.

Deployment time:

Rubrik is easy to deploy, you should be up and running within a few weeks after testing. So, it can start from a few days to a couple of weeks.

For a small company, the deployment could be just a few days. For a bigger customer, it could be a couple of weeks, depending on their requirements. But you can be up and running quickly, then it's just a matter of configuring it to their specific needs.

What about the implementation team?

We work in the resell division, so get measured on selling licenses, but the rest of Accenture is measured on professional services. They would handle the implementation, support, troubleshooting, and upgrading.

Accenture has 750,000 people divided into client teams. Each client has a group of sales or technical teams, and the technical teams are divided into security, infrastructure, compliance, and risk. It's difficult to say how many are in the technical teams, but each client has one, and we have 250 key clients around the world. So, tens of thousands of people.

What was our ROI?

The main benefit is cost savings. Rubrik is expensive, but due to its data management capabilities, customers can save a lot by reducing hardware and storage. The automation features also reduce manual labor from the operations team.

One-touch recovery reduces lost revenue by recovering quicker. Automation improves staff productivity and reduces costly human error. So, overall, there's reduced risk, no business disruption, and a faster time to value because it's easy to implement, and much of it is automated.

What's my experience with pricing, setup cost, and licensing?

It is a more expensive solution, but people need to know what they're paying for. On a scale of one to ten, where one is extremely expensive, and ten is very cheap, I would rate it a four.

Which other solutions did I evaluate?


What other advice do I have?

Overall, I would rate the product I a ten out of ten. I love the product!