The solution is used for data center, backup, and recovery. Also, two companies are looking for an ERP solution, a Cyber Recovery Vault.
Rubrik Cloud Cluster
Rubrik Inc.External reviews
External reviews are not included in the AWS star rating for the product.
Great Backup and Recovery solution
- don't have to worry about planning schedules anymore. All backups can start at the same time (if you like) and Rubrik manages it.
- great customer support
- fast and easy VM restores
- Exchange mailboxes can´t be recovered without a 3rd party tool
Secure your Data!
We can assign highly configurable SLA's to our data and let Rubrik handle the rest. The platform is zero trust, so our data is always available, encrypted and immutable.
The support team are also great, and have always resolved issues in a timely manner.
Brilliant backup and recovery solution
Rubrik Backup, it is great
Rubrik Cloud - Lovely to use, check your sizing!
2. Alerts - Alert notifications were not as easy to configure and customise as I would have liked.
3. Integration with Oracle databases - Whilst we were told that the product supports Oracle native backups, it wasn't fully explained that this was only for a very specific configuration scenario.
Easy, efficient and worth the investment
How Rubrik changed our backups forever
WasyBackup and disaster recovery
A single solution where most things are integrated and used for backup and recovery
What is our primary use case?
What is most valuable?
Rubrik can be described as a single solution where most things are integrated, making the aforesaid detail its valuable feature.
What needs improvement?
Pricing is something that needs to be considered for improvement. Pricing needs improvement when compared with a similar product coming from a Cohesity. The cost side is a bit higher, making the solution costly for our company.
For how long have I used the solution?
I have been using Rubrik for more than five years. My company functions as a service integrator of Rubrik.
What do I think about the stability of the solution?
I haven't encountered any bugs or glitches using the solution.
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
My clients are mostly medium and enterprise-sized businesses.
Scalability-wise, I rate the solution an eight out of ten.
How are customer service and support?
I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on the support side. Hence, I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the implementation a seven on a scale from one to ten, where one is difficult, and ten is easy.
The majority of the deployments, like 80 percent, are done on-premises.
The deployment process takes a maximum of two weeks.
The number of people required for deployment depends on the data volume and the number of clients required. So, generally, we keep two people.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing an eight on a scale of one to ten, where one is low, and ten is high.
What other advice do I have?
I would definitely recommend the solution to those planning to use it.
Overall, I rate the solution an eight out of ten.
Robust solution with a good technical support team
What is our primary use case?
We predominantly use the solution as a backup system to protect and manage the data. The data is logically air-gapped making the backup immune to malware.
What is most valuable?
Whenever the data center encounters issues, we can spin the data on the cloud or the on-prem appliance and reduce downtime using the solution. It is the most valuable feature of Rubrik.
What needs improvement?
The solution's reporting feature is very basic. It needs to be more advanced for detailed reporting.
For how long have I used the solution?
We have been using the solution for two years now.
What do I think about the stability of the solution?
The solution is robust. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a nine out of ten.
How are customer service and support?
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as well. Thus, explaining the problems and steps taken to fix them becomes more accessible to the clients.
How was the initial setup?
The solution's initial setup process is straight forward if you get all the essential requirements from the client. Although, it takes work to ensure we have included the right SPF and network requirements for the data center.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive for small businesses. It suits medium to large enterprises. I rate its pricing a five out of ten. Also, some products are low-cost, while a few are more expensive than the solution.
What other advice do I have?
The solution is perfect. I rate it a ten out of ten.