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Reviews from AWS customer

3 AWS reviews

External reviews

873 reviews
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4-star reviews ( Show all reviews )

    Herry D.

All in one platform for code and project management.

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
GitLab brings everything into one platform. I can manage code, track issues, create pipelines, and review merge requests without switching tools. The built-in CI-CD is a big advantage as it saves time and makes the whole process smoother.
What do you dislike about the product?
I believe it has a bit of a learning curve. The interface has a lot of features, so it takes time to get used to where everything is.
What problems is the product solving and how is that benefiting you?
Helps me keep code, issues, and pipelines all in one place. It makes it easier to review code with teammates, track bugs, and move features from start to finish without losing context. This saves time and makes teamwork more organized.


    Sudhanshu M.

GitLab: A Complete DevOps Platform

  • August 31, 2025
  • Review provided by G2

What do you like best about the product?
I like that GitLab brings everything into one platform—version control, CI/CD pipelines, issue tracking, and code review. It makes collaboration between developers, QA, and project managers very smooth.
What do you dislike about the product?
Some of the advanced features can feel overwhelming at first, and the learning curve is a bit steep for new users.
What problems is the product solving and how is that benefiting you?
managing the entire software development lifecycle in one platform, repository hosting and code reviews to automated testing, deployment, and project management.


    CHIRAG P.

Efficient Code Version and DevOps platform with powerful CI/CD

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
The seamless integration of version controll, CI/CD pipilines and project management in a single platform.
What do you dislike about the product?
Some features feel heavy on resources and the UI can be slow at times.
What problems is the product solving and how is that benefiting you?
it streamlines code collaboratino, automates deployments, and improves team productivity by keeping everything in one place.


    Information Technology and Services

Complete DevOps Platform with Powerful CI/CD

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Built-in container registry stores our test Docker images versioned alongside code.
Code review tools with inline test coverage indicators show exactly which paths lack testing.
The GitLab Runner autoscaling on Kubernetes spins up hundreds of test executors during regression runs, then scales down to save costs.
The unified DevOps platform eliminates tool sprawl such as version control, CI/CD, test reporting, and deployment all in one interface.
What do you dislike about the product?
The pipeline YAML syntax is unnecessarily complex; simple parallel test configurations require nested includes and anchors that break mysteriously.
What problems is the product solving and how is that benefiting you?
GitLab unified our fragmented toolchain - replacing Jenkins, GitHub, Docker Hub, and Artifactory with one platform reduced context switching and eliminated integration maintenance. Built-in security scanning in CI/CD identified critical vulnerabilities our separate tools missed. Auto DevOps provisions ephemeral test environments per branch, enabling true parallel testing without environment conflicts.


    Leisure, Travel & Tourism

Freedom and collaboration without the mess

  • August 15, 2025
  • Review provided by G2

What do you like best about the product?
Gitlab starts of as feeling like a clone of github. But that misses the point. Gitlab gives you way more freedom to work as you please, to install and run on-premise or work with SaaS in the hosted gitlab.

I'm a bit OCD maybe but "merge request" is more accurate than "pull request" as github calls it. So it feels more 'technically correct'. All the usual integrations exists, very easily links to IntelliJ products, as command line of course still remains there for the die hards. I use gitlab every day, multiple times a day. It's part of my software engineering workflow.

To get started, there's some clicking around to find your way, but it becomes natural to understand when youknow the basics. Especially good are the features to resolve merge conflicts by editing online and running interactive merge tools online, as well as the interactive CI configuration editor.
What do you dislike about the product?
Gitlab is not a slick and "fun" as Github. But it's way better to use than running a "pure git" repository over ssh connection or shared filesystem with your colleagues.

Self-hosted, while that brings it's benefits, can be slow, and combined with the clicking around to figure stuff out, makes it feel a bit clunky. SaaS cloud hosted is much better and faster, but of course you pay for that.

As an "end user" it's easy to get going with gitlab, and there's endless community support as well as customer support. Though you can see some feature requests do lag for a long time until getting resolved.

As an admin, integrating Gitlab could be worse than it is, but it's way better to maintain and operate than doing without it.
What problems is the product solving and how is that benefiting you?
Gitlab ticks many boxes. Managed software development and version control of course. QA and test automation incuding peer review. This is a really strong point including inline code suggestions to reduce the burden of change and re-review. The CI and CD elements of Gitlab are newer to me, but are super powerful, and once I established a pattern that worked in my company, re-implementing it over multiple projects was then a very quick job.

I am now very happy that my pipeline, after merging can build, release and the deploy new services in one click - fire and forget. And as a bonus optional one-click to deploy a merge request into a dev environment for testing. Really sweet.


    Computer Software

All-in-One DevOps Platform That Simplifies CI/CD and Collaboration

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
GitLab combines source code management, CI/CD pipelines, issue tracking, and DevOps automation into a single, unified platform. I love how seamless the Merge Request workflow is, and the pipeline configuration using .gitlab-ci.yml gives us full control. Its self-hosting option is a big plus for privacy-focused teams.
What do you dislike about the product?
The UI can feel heavy at times, and pipeline debugging isn’t always straightforward for beginners. Also, compared to GitHub, the community plugins and marketplace are more limited. Occasionally, documentation for advanced features could be more detailed.
What problems is the product solving and how is that benefiting you?
GitLab helps us streamline our development process, manage code securely, run automated tests, and handle feature releases without needing multiple tools. It reduces our toolchain complexity significantly.


    Andrew Yap

Advanced automation streamlines development and enhances code integration

  • July 18, 2025
  • Review provided by PeerSpot

How has it helped my organization?

The merge request features in GitLab Premium impact development processes significantly because it's a collaboration tool. Different developers can work on their portion and then request a merge. The person can merge all the codes together into a main branch, and when deployed, everything would be deployed together.

What is most valuable?

The features in GitLab Premium that are the most useful include CI/CD capabilities and code check-ins.

The main benefits from advanced CI/CD capabilities in GitLab Premium include automation to pull and merge the codes together, and it's all done automatically. Users can set this up, making it quite straightforward. From coding to deployment, if the whole process is automated properly, it's a matter of seconds.

The security management functionality in GitLab Premium provides some application security testing, which is adequate. However, for a full security suite, upgrading to Ultimate is necessary.

What needs improvement?

In terms of improvement for GitLab Premium, not necessarily GitLab Premium specifically but GitLab as a whole could enhance features on the project management side. They could look at their sprints based on effort rather than by weightage or by the number of issues. Additionally, it's important to ensure that deployed code is authentic and hasn't been modified by unauthorized parties.

What do I think about the stability of the solution?

I have not faced any issues with stability.

What do I think about the scalability of the solution?

GitLab Premium is a scalable solution that can be easily scaled by adding licenses.

How are customer service and support?

I have had the opportunity to talk with technical support for some issues, and they were quick to respond.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup experience for GitLab Premium is easy.

On a scale from one to ten, where ten means very easy setup, I would rate it an eight.

Deploying GitLab Premium for the first time takes about a day to set things up properly. Once it has been set up, the deployment from code to production runs in minutes.

What other advice do I have?

GitLab has their own AI chatbot, GitLab Duo, but when they introduced it to us, it was still very new. I have not had a chance to explore it yet.

Regarding the cost of GitLab Premium, they recently revised their price, but we received the earlier price, and they maintained it, making it reasonable.

For those planning to use GitLab Premium, it's beneficial for code repository management and automates many tasks. Setup is required once, and multiple deployments can be performed afterward.

I would give GitLab Premium a total rating of eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Apurva B.

As a DevOps Engineer for personal project gitlab is easy to use and has a smooth deployment process.

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
Automate the CI/CD pipelines. All in one-platform
What do you dislike about the product?
Limited features on free plan. UI is slow
What problems is the product solving and how is that benefiting you?
To automate the deployment to the cloud. Providing the smooth and easy to use experience. Also have a strong permission control.


    Şükrü O.

My Gitlab Review

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
The best part is that the CI/CD feature comes directly integrated.
What do you dislike about the product?
The downside is that it consumes a lot of system resources when you install it on your own server.
What problems is the product solving and how is that benefiting you?
I add my software projects and use it to review my teammates' codes and for CI/CD processes.


    Sriya Sainath

Project management integration and development simplicity drive efficiency

  • June 23, 2025
  • Review from a verified AWS customer

What is our primary use case?

My most common use cases for GitLab are development and managing repositories, primarily focused on code development work.

What is most valuable?

The features that are really useful for my use case generally include pulling, merging, and ensuring the pipeline is upright, which are very intuitive.

It helped me personally and my team to save time and money.

In terms of impact from using GitLab as an all-in-one DevOps platform, it helped with my project development life cycle.

What needs improvement?

Regarding improvements, making task management is something that GitLab can potentially make easier, similar to what DevOps or Jira does.

For how long have I used the solution?

I have been working with GitLab for about two years.

What was my experience with deployment of the solution?

The deployment and initial setup were not difficult for me to complete. The pipeline management was easy.

The setup process took less than an hour.

What do I think about the stability of the solution?

In terms of project management overall, I haven't faced any issues such as downtimes or losing the repository.

How are customer service and support?

I haven't contacted technical support of GitLab.

How would you rate customer service and support?

Which other solutions did I evaluate?

When comparing GitLab with GitHub, I haven't really seen any noticeable difference.

What other advice do I have?

I have worked with Azure DevOps before and found it really intuitive to use.

I have used GitHub and GitLab as well, and I find that they've been fairly intuitive to use.

Regarding GitLab, I purchased an enterprise license, though I'm not aware whether I or my company bought this license from AWS Marketplace or elsewhere.

I'm not aware of any integration with other tools or third-party applications.

I haven't faced any difficulties with user interface or deployment.

On a scale of 1-10, I rate GitLab an 8.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other