GitLab is a major help for DevOps automation, primarily for version controlling and deployment purposes. I use GitLab for DevOps automation and version control in my daily work by creating many branches for each environment through which deployments can be controlled and version control can be maintained. When we need to make a change only for the dev environment, we simply make the code change for the dev branch, and only the servers connected to the dev branch receive those changes applied while the rest remains the same. In a similar way, we can particularly target a group of servers, which prevents other issues from occurring. GitLab helps tremendously in this purpose.
GitLab Premium
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All-in-One DevOps Platform with Reliable CI/CD and Excellent Traceability
What do you like best about the product?
Single platform: I like that GitLab combines source control, CI/CD, issue tracking, and monitoring in one place, which reduces tool sprawl and simplifies support.
Reliable CI/CD pipelines: Pipelines are easy to troubleshoot with clear logs and job history, making it faster to identify deployment or build failures.
Good visibility and traceability: Every change is linked to commits, merge requests, and issues, which helps when investigating incidents or regressions.
Reliable CI/CD pipelines: Pipelines are easy to troubleshoot with clear logs and job history, making it faster to identify deployment or build failures.
Good visibility and traceability: Every change is linked to commits, merge requests, and issues, which helps when investigating incidents or regressions.
What do you dislike about the product?
I currently do not have any dislikes about GitLab. The platform has consistently met our operational and support needs,
What problems is the product solving and how is that benefiting you?
GitLab solves the problem of using multiple disconnected tools for source control, CI/CD, and issue tracking by providing everything in a single platform. This benefits me as an Application Support professional by improving visibility across the full application lifecycle, making it easier to trace issues, troubleshoot deployments, and collaborate with developers. Having pipelines, logs, and code changes in one place reduces resolution time and helps maintain system stability.
Role-based workflows have transformed daily deployments and improve team collaboration
What is our primary use case?
What is most valuable?
GitLab has role-based access control, so when a team member needs to make a code change, they cannot directly apply it to the environment but must put in a merge request. Once a senior reviews the code and approves it, then it is implemented across the environment, making it safer and allowing everyone to experience the process.
The best features GitLab offers are version control and automation, which are the major things that stand out to me. When it comes to access, the login is very smooth, with just one login integrated with our Okta, allowing everyone to log in easily. Deployments become much easier, and that is how GitLab helps.
The automation features make my work easier because we use a tool called AWX, which is connected to GitLab. Whenever we run a job on AWX, it directly checks the code and uses it. Since the code is not preserved locally but kept in the cloud, it is safe and nobody can tamper with it. When it comes to safety, that is a major thing. Automation features allow the code to be accessed from any tools we use, so the jobs we run are helping tremendously and doing their work perfectly.
For pipeline tasks, we have created a significant amount of pipelines, which are all hosted in GitLab. Running the pipelines has become much easier, and they are doing a perfect job, helping tremendously in our day-to-day activities.
GitLab has positively impacted my organization because previously we stored code locally on servers, leading to many risks. Since GitLab came into our environment, our integration and deployments became much easier, helping our work become much smoother.
Improvements from GitLab have led to better team collaboration because when several people are working, they can all edit the code and submit it as a merge request, and once approved, it reflects directly to the main branch. Many can work at the same time. When it comes to deployments, deploying has become much faster since we started using GitLab, and even if errors occur, we can spot them easily and troubleshoot, which has helped tremendously.
What needs improvement?
I believe GitLab can be improved by making integration with other platforms a little easier. I understand it is a matter of security, but it would be much more helpful if it could integrate with other tools more seamlessly.
When it comes to speed, if multiple users are committing their codes, it takes a bit longer, which I think can be improved. Fine-tuning resources might help, but apart from that, I have not felt many improvements, as everything is going smoothly.
For how long have I used the solution?
I have been using GitLab for the last five years.
What do I think about the scalability of the solution?
GitLab has been very scalable in my experience. Even as our count of servers and applications grows, we can still support our needs with GitLab, which is why I find it very scalable.
How are customer service and support?
I have had experiences with GitLab's customer support, and they have been very supportive. I have not faced any issues from their side till today.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I have not used a different solution before GitLab. From the day I started working in my organization, I have been using GitLab. While I heard they were storing all the codes locally on servers previously, I have not experienced that.
Which other solutions did I evaluate?
Before choosing GitLab, my organization evaluated other options such as Jira and Atlassian, but the major advantage of GitLab led us to choose it.
What other advice do I have?
I would rate GitLab a 10 on a scale of one to ten because it is perfect in all ways. I choose 10 because the offerings provided by GitLab are very useful in aspects like deployment, team collaboration, and deployment speed, all of which GitLab helps with tremendously.
If you are looking for faster deployment, team collaboration, version control, and better use of CI/CD pipelines, my advice is that GitLab is the best option for you, so go and try it out. I give GitLab an overall rating of 10.
One tool to Plan, Build and Deliver faster.
What do you like best about the product?
The best thing about GitLab is that you do not need to use multiple tools. It covers git repo, ci/cd, sprint planning, tracing issues,and deployment. It comes with built in ci/cd which works out of the box. By just adding .xml file, we can set up ci/cd easily, no third party integration needed. So for any project easy to build, test and deploy. We're using GitLab frequently and it helps everyone from developers to project manager.
What do you dislike about the product?
Sprint planning is simpler compared to other tools.
What problems is the product solving and how is that benefiting you?
GitLab removes chaos from software development because it's all in one platform and helps teams deliver better work, faster, with more transparency.
Simple, Scalable, Secure, and Seamless DevOps Platform.
What do you like best about the product?
Scalability, Security, wonderful ui-ux. To me, it has been the best DevOps platform, easy to configure seamless CI/CD pipeline.
What do you dislike about the product?
Large repositories are problematic, besides the initial setup seems complex, and the limited integration due to Kubernetes is a challenge.
What problems is the product solving and how is that benefiting you?
Configuring secure CI-CD pipelines with ease.
Streamlined CI/CD with GitLab's Powerful Features
What do you like best about the product?
I like that with GitLab we have control over our data since we deployed our own server and linked it with our domain. It has been particularly useful for automating workflows like Continuous Integration and Continuous Deployment, especially into Kubernetes environments. I also appreciate the ability to store secrets safely with GitLab, which adds an extra layer of security to our processes. Moreover, integrating GitLab with SonarQube for checking vulnerabilities in source code has been beneficial. After the initial setup on our AWS EC2 machine, everything works smoothly, which I really appreciate.
What do you dislike about the product?
Nothing anything at the moment
What problems is the product solving and how is that benefiting you?
We use GitLab to keep our data secure and link it to our domain. It automates workflows with CI/CD for k8s environments and safely stores secrets.
Powerful Group Structure and Seamless CI/CD Integration, but can be a bit complicated at first
What do you like best about the product?
I love the group structure and how I am able to control the granularity of organization. I also really like Gitlab's CI/CD integration, making it very easy to run it with Gitlab Runner.
What do you dislike about the product?
The group structure is sometimes a double edged sword as different organizations have different ways of structuring their group, and the learning curve may be a bit high if you are just joining, as it is different than what they might be used to.
What problems is the product solving and how is that benefiting you?
We needed an easy way of doing CI/CD as well as managing security clearance per project, Gitlab's features made it very easy.
Unified DevSecOps with Strong CI/CD Pipelines
What do you like best about the product?
I appreciate how GitLab brings the entire DevSecOps lifecycle into a single unified platform, reducing tools sprawl and making my workflow more efficient. GitLab's built-in CI/CD pipelines are one of its strongest features. They are easy to configure using .gitlab-ci.yml, provide powerful automation, and eliminate the need for separate CI tools, making environment deployment easy. The initial setup was moderately easy, and I found GitLab's documentation very helpful in making the installation straightforward.
What do you dislike about the product?
While GitLab is a powerful and unified DevSecOps platform, there are areas where usability and performance could be improved, specifically the user interface complexity and pipeline speed and resource consumption.
What problems is the product solving and how is that benefiting you?
I use GitLab to create tasks and issues for employees, get updates from assignees, and prioritize issues. It unifies my DevSecOps processes, reduces tool sprawl, and enhances efficiency with its strong built-in CI/CD pipelines, automation, and no need for separate CI tools.
Feature-Rich Platform with a Slick UI
What do you like best about the product?
It's an all-in-one solution for hosting both the sources and the resulting artifacts, good integration to other tools
What do you dislike about the product?
I'm missing a way to orchestrate reviews/merges across multiple repos
What problems is the product solving and how is that benefiting you?
collaborating over code review
Consolidating multiple dev and security tools has streamlined workflows and reduced maintenance time
What is our primary use case?
My use case for GitLab Premium involves consolidating multiple tools for different use cases such as performance testing, SAST, DAST, project management, and advanced project management. Initially, the organization was using close to eight or nine different tools. When I joined this organization as a consultant, they were already using the intermediate level of GitLab within the ecosystem. I recommended that rather than using multiple tools while already paying for them, they add some additional budget and move to GitLab Premium. This would help reduce the maintenance and management of multiple tools and eventually reduce the overall licensing cost.
What is most valuable?
The functions I found most valuable in GitLab Premium start with the core functionality of Git and version controlling, which is quite solid. The integrations and built-in capabilities provided for security, infrastructure management, SAST, DAST, performance testing, and advanced-level project management make it a solid tool to use.
The code review feature in GitLab Premium improves my development process, and it represents the most basic functionality they provide. It is quite effective to use, particularly the merge request feature that they have.
The planning tools in GitLab Premium, such as roadmaps, help my team manage projects and timelines effectively.
The main benefits I received from GitLab Premium are that I save money and streamline my management process of applications. I am able to reduce costs and maintenance time because I do not have to maintain multiple tools, multiple servers for those tools, or multiple licenses. This helps to reduce both costs and man-hours significantly.
What needs improvement?
GitLab Premium is quite solid now, though there is always room for improvement. They provide a feature for integrating it with provisioning tools such as Terraform and others, but if they could provide direct integration and a segregated unit or feature that helps manage files and maintain versioning in a more visualized way, that could significantly improve the capability.
I have not come across anything lacking in functionality within GitLab Premium that I am looking for. In the future, if there is something, I might suggest it. As of now, whatever the demands of the clients I am working for, GitLab Premium is fulfilling that with the version and capabilities they provide, so I am satisfied.
For how long have I used the solution?
I have been working with GitLab Premium for approximately four years now since my client opted for it.
What do I think about the stability of the solution?
I rate the stability of GitLab Premium as nine out of ten since I never encounter any issues with it, though there might be some minor ones.
What do I think about the scalability of the solution?
The scalability of GitLab Premium is quite solid. I can rate it as ten considering we started with twenty users initially for this particular client when we opted for Premium, and we have scaled up to over one thousand two hundred users so far without facing any challenges.
How are customer service and support?
I rate the technical support from GitLab positively based on my experience. I have approached them a couple of times for issues I was unable to understand or implement, and I received solid support and inputs to fix those issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process for GitLab Premium is simple, as we are using their SaaS platform. There is no setup involved; we just need to create an account, and then it is ready to use. It is a plug and play solution.
Which other solutions did I evaluate?
The comparison of GitLab Premium with competitors shows that it is not unique. There are other tools available with similar features, such as GitHub and Azure DevOps from Microsoft, which also offer almost the same functionalities.
For me, the main reason to choose GitLab Premium is that it provides all the same functionality for a lower price compared to other platforms. They are almost the same in terms of cost. It all depends on how a sales team approaches the management. I mainly work as an executor and implementer, providing suggestions and conducting POCs, but the final decision is with the client. Clients are approached by different sales representatives to choose their product or others. We provide them inputs, features, and ratings, and then it is up to them which product they proceed with. GitLab Premium does come with a couple of extra features that are not available in other products on the market now, so it has a premium edge.
What other advice do I have?
I require clarification on which feedback about the effectiveness of GitLab Premium for audit events you are asking about.
Overall, I give GitLab Premium a final rating of nine out of ten for the product. I give GitLab Premium a rating of nine out of ten.
I continue to recommend GitLab Premium to different clients where I work.
Gitlab Review
What do you like best about the product?
GitLab brings source control, CI pipelines, security scanning, and deployment automation into a single place, which makes daily development a lot smoother. The consistency across the platform reduces the mental overhead of switching between tools. I like that everything feels unified rather than bolted together. The integrated CI system is especially helpful because it requires almost no external setup, and merge requests tie directly into automated tests, security scans, and approvals. The platform scales well for both solo projects and enterprise work, and it stays reliable even with heavy pipeline workloads.
What do you dislike about the product?
The main drawback is that GitLab can feel slow at times, especially with large repositories or when pipeline queues are busy. Some advanced features sit behind higher-tier pricing, which makes the free tier feel limited compared to competitors. The UI can be overwhelming because there are so many features packed into the navigation, and it sometimes takes longer than expected to find the setting you want. Integration with third-party services is good but not always as smooth as GitHub.
What problems is the product solving and how is that benefiting you?
GitLab consolidates version control, CI/CD, security checks, and infrastructure workflows into one ecosystem, which eliminates the need to maintain separate tools for pipelines, ticketing, and code review. The platform helps enforce security policies during development instead of after deployment. Automated testing reduces production defects, and the integrated scanning tools catch vulnerable dependencies early. This improves release consistency and saves time across the entire development cycle.
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