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Reviews from AWS customer

9 AWS reviews

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881 reviews
from and

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4-star reviews ( Show all reviews )

    Rohit Kesharwani

Improved agility and time to market with CI/CD enhancements

  • May 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

We use GitLab for deploying our applications into different environments. It serves as more of a DevOps platform.

What is most valuable?

The CI/CD pipelines in GitLab are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.

What needs improvement?

GitLab should embed security features when dealing with source code. It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines. Incorporating tools like JMeter or load testing into the pipelines would be beneficial.

For how long have I used the solution?

I have been working with GitLab for around four to five years.

What was my experience with deployment of the solution?

The deployment process with GitLab takes approximately half an hour to forty-five minutes, which is not very time-consuming.

What do I think about the stability of the solution?

I have no complaints regarding stability. GitLab maintains an availability of 99% plus.

What do I think about the scalability of the solution?

Currently, GitLab is not easy to scale because GitLab has specific deployment instructions. We deploy it on one of the VMs. For scaling, other deployment options from GitLab's side need to be adopted. Vertical scaling is different from horizontal scaling, and there are different types of scalability.

How are customer service and support?

GitLab's support is very helpful. They utilize a severity and priority ticket system, with corresponding SLAs, to address our inquiries efficiently. The support team is quite knowledgeable.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used Jenkins. However, GitLab is a better tool because Jenkins requires different plugins which need to be installed and managed individually, whereas GitLab is a more complete DevOps platform, requiring minimal integration.

How was the initial setup?

GitLab is easy to set up, with guided instructions and documentation making the process straightforward. On a scale from one to ten, I would rate the ease of setup as eight.

What was our ROI?

Since adopting GitLab as a DevOps platform within the entire SDLC process, we have become more agile and improved our overall time to market.

What's my experience with pricing, setup cost, and licensing?

GitLab is somewhat expensive. The cost depends on the subscription plan adopted, such as premium or ultimate, typically charged per user.

Which other solutions did I evaluate?

Jenkins is another tool I evaluated before choosing GitLab.

What other advice do I have?

GitLab is a great tool that simplifies management and reliability. It allows the creation of individual CI/CD pipelines for different repositories, enhancing agility and helping software development teams expedite market delivery. I rate GitLab nine out of ten in overall satisfaction. My overall rating for GitLab is 9.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Raveen Aggarwal

Streamlined collaboration with room for better project planning features

  • January 03, 2025
  • Review provided by PeerSpot

What is our primary use case?

The broad use of GitLab is for code check-ins, but I also use it for issue management and backlog management. It has integration with testing tools as well, and I utilize those features. GitLab supports code collaboration alongside issue and backlog management. Everyone within my team or pod, as we call it, can see each other's issues. The scrum master can look at the velocity and the burn-down charts.

What is most valuable?

I find all the CICD pipelines valuable, along with the simplicity it offers developers. When comparing it, certain features available in Jira are not present. Specifically, the ability to have weights at the milestone and epic levels does not exist. However, the security features are good and restrictive.

What needs improvement?

Certain features in Jira are not available in GitLab, such as the functionality to have weights at the milestone and epic levels. Hopefully, these features will be resolved with work items in GitLab. Also, if the child items are open in GitLab, closing the parent should not be allowed. While GitLab is a great tool for developers, it lacks project planner features. Roadmaps and Gantt charts in GitLab are not as advanced as in Jira, and changing start and end dates is more laborious in GitLab. Bridging the gap for project planners would make GitLab a more complete tool.

For how long have I used the solution?

I have been using it for about a year.

What do I think about the stability of the solution?

I have not really encountered stability issues. I would rate it probably an eight.

What do I think about the scalability of the solution?

I would say the solution is easy to scale.

How are customer service and support?

I do not have direct contact with customer service. We have relationship managers who deal with GitLab directly.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was relatively easy.

Which other solutions did I evaluate?

In my company, the number of users is around ten thousand. If we are talking about my project, the figure is probably more around the three hundred mark, but it will grow to about six hundred users. In my company, that figure would be anything between five and ten thousand people.

What other advice do I have?

I would rate it an eight out of ten. Also, maybe, if GitLab is supporting any AI-driven projects or if it has any automation elements, it supports them. We have AI-driven projects where the code is stored in GitLab. GitLab Copilot is something we are looking to introduce soon. If you want to maintain your issues in GitLab and raise your book of work and features, then GitLab is a great tool for collaboration and integration with code deployment and CICD pipelines.


    Andrea PICCININI

Deployment time is reduced significantly with improved security features

  • December 30, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use CI/CD for producing a Docker image. Afterward, we use Argo CD with Helm for deployment on OpenShift. Initially, we had the open-source version, however, we upgraded to the Ultimate version for security scanning and other features.

What is most valuable?

The CI/CD pipeline with Helm has significantly improved deployment speed and efficiency. Before using this solution, our deployments took four to five hours. Now, we can deploy applications in ten minutes. The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.

What needs improvement?

The licensing model could be improved to be more accommodating in terms of user numbers and costs. This would serve more users better.

For how long have I used the solution?

I have been working with GitLab for three years.

How are customer service and support?

We use a partner, and they are very competent. We have not had the need to open a support ticket directly with GitLab.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before GitLab, we used Jenkins. We used GitLab as a Git repository and Jenkins for pipelines. With Jenkins, we produce Docker images and conduct tests and compile Java projects.

What was our ROI?

We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.

What's my experience with pricing, setup cost, and licensing?

The price is high, and it limits user accessibility. When we shifted from the open-source to the Ultimate version, we had to reduce the number of users due to the licensing model.

Which other solutions did I evaluate?

We did not evaluate other options as we are currently satisfied with GitLab.

What other advice do I have?

I recommend GitLab for security features and rate it eight out of ten.

However, the licensing model could be more flexible to accommodate a broader user base. I especially recommend it for public companies and government-related entities.


    reviewer2603940

Streamline building and deployment processes with user-friendly integration

  • December 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

I am using GitLab primarily as a code repository and for CI/CD tools and deployments.

What is most valuable?

The feature I appreciate the most about GitLab is its ease of use and compatibility, which allows for straightforward building and deployment processes.

Continuous integration with deployment is very powerful, which is a significant reason for migrating from TFS to GitLab. Its documentation is extensive, and YAML files are user-friendly, making the deployment process more or less straightforward.

What needs improvement?

There are missing search features, particularly when searching repositories or applying filters. Additionally, I have encountered issues with the deployment of CI/CD pipelines, especially dealing with variable environments.

Creating a YAML file with numerous variables can be challenging without a way to separate them by different environments. It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.

For how long have I used the solution?

I have been working with GitLab for a little over a year as I transition from TFS.

What do I think about the stability of the solution?

The stability of GitLab is impressive. Everything, including runners, functions smoothly without any issues.

How are customer service and support?

Technical support from GitLab has been satisfactory. I have had meetings where they taught me, explained things, and provided guidance for starting from scratch. Overall, my experience has been pretty good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am transitioning from TFS to GitLab, mainly due to the powerful continuous integration capabilities of GitLab.

What about the implementation team?

Currently, I have two developers partially dedicated to creating the CI/CDs, Firebend, and repositories.

What was our ROI?

Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate. This transition is crucial for us.

What's my experience with pricing, setup cost, and licensing?

The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.

Which other solutions did I evaluate?

I am migrating from TFS to GitLab.

What other advice do I have?

I would appreciate some AI-driven helpers, similar to Visual Studio's Copilot, integrated into GitLab. This could enhance the user experience by providing assistance during configuration. I rate GitLab a nine out of ten points.


    Mikhael Ibrahim

Seamless integration and automation accelerate time to market

  • December 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

Mainly, we use GitLab as a source control repository, and I use GitLab CI for the CI/CD pipeline.

What is most valuable?

GitLab's source control is excellent. Having the source control and pipeline in the same platform makes integration seamless. It is already integrated, with no need to configure any webhooks or other settings.

Implementing CI/CD with GitLab has accelerated the time to market significantly. As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.

What needs improvement?

GitLab should enhance its GitOps capability as they are currently using FluxCD, however, Argo CD is better and offers more features. GitLab should work on improving their user interface for GitOps as it is lagging behind.

For how long have I used the solution?

I have been working with GitLab for more than three years now.

What do I think about the stability of the solution?

GitLab is very stable with no issues in performance or availability.

What do I think about the scalability of the solution?

GitLab is highly scalable, but in our current architecture using Docker containers, it isn't. That is why we're transitioning to OpenShift for future scalability with increased user numbers.

How are customer service and support?

I have interacted with architects for some advice during the implementation, and they were prompt in their response. However, I have not had to open any support tickets yet.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with several CI/CD tools, including Jenkins, Azure DevOps, Tekton, and Jenkins. GitLab CI is more powerful than Jenkins and Azure DevOps and comparable to Tekton.

How was the initial setup?

The initial setup of GitLab was straightforward. We have it installed as a Linux package and as a Docker container, which took very little time.

Which other solutions did I evaluate?

I have used Tekton before, the vanilla version on Kubernetes and Red Hat's version of the pipeline.

What other advice do I have?

Overall, I recommend GitLab to other DevOps teams due to its powerful CI capabilities and having most tools you need on the same platform. It enables seamless integration and automation. I rate GitLab nine out of ten.


    Pintraj K.

Time saving for the better deployment

  • November 02, 2024
  • Review provided by G2

What do you like best about the product?
We not need to install any addition Pipeline softwear like jenkins , ansible the git lab will take care of pipeline and deployment with it yaml file
What do you dislike about the product?
The computer minutes
it will take the small linux machine to deploy where the compute minutes will consume more
What problems is the product solving and how is that benefiting you?
with gitlab you can build the pipeline by default even though it has some compute minutes limitation, but it was useful for the freshers and startup business


    SwapnilBorude

Robust software development tool with excellent new features and good support

  • October 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

GitLab is predominantly used for software development and practicing DevOps. GitLab CI/CD is one of the best features, and the solution is used primarily for software development.

What is most valuable?

GitLab is robust software and easy to use. There is excellent documentation available on their site but it can be overwhelming for early learners.

They incorporate new features every September, and they have introduced their own code editor and AI features.

What needs improvement?

The pricing has been substantially increased, which is a major concern. While GitLab has a lot of documentation, the complexity and volume can be overwhelming, especially for new learners. Structuring the documentation more effectively could help alleviate this issue.

For how long have I used the solution?

GitLab was resold for approximately two years.

What do I think about the stability of the solution?

The solution is stable, and there have been no noted glitches or latency issues.

What do I think about the scalability of the solution?

The solution is easy to scale.

How are customer service and support?

Customer service and support are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we worked as resellers of other IT software like Snyk and Aqua Cloud Security.

How was the initial setup?

The initial setup is medium in terms of difficulty. It's neither too easy nor too difficult.

What's my experience with pricing, setup cost, and licensing?

Pricing is relatively expensive.

Which other solutions did I evaluate?

Previously explored solutions like Snyk and Aqua Cloud Security.

What other advice do I have?

GitLab is a very good solution.

I'd rate the solution nine out of ten.


    Premkumar Kadam

Used for CI/CD, integration, and deployment

  • July 16, 2024
  • Review provided by PeerSpot

What is most valuable?

We use GitLab in the new project for CI/CD, integration, and deployment.

What needs improvement?

You need to have a good knowledge of the product in order to use it.

For how long have I used the solution?

I have been using GitLab for six months.

What do I think about the stability of the solution?

GitLab is a stable solution, and we haven’t faced any bugs.

What do I think about the scalability of the solution?

Around 40 people are using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously used SVN and Jenkins. We switched to GitLab because it is an advanced tool with many new features.

How was the initial setup?

The solution's initial setup is easy if you follow the official document.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of GitLab.

What other advice do I have?

I am working with the latest version of GitLab. I would recommend the solution to other users based on their requirements. It is easy to learn to use GitLab if you understand Git commands.

Overall, I rate the solution a nine out of ten.


    Cuneyt-Gurses

Works as a source code manager or version control manager

  • July 12, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use the solution as a source code manager or version control manager.

What is most valuable?

In our software development lifecycle, GitLab is used as a component for code repository management. We use GitLab for several projects to handle code repositories. For other software projects, we use Bitbucket, but the use case for both is very similar.

Many global users prefer GitLab for its enhanced pipeline automation for CI/CD features. It stands out among source code managers due to its parent-child pipeline feature. If users want to leverage this feature, they should consider using it. It’s not the only platform with this capability, but GitLab excels in automating many operations and offers integration with other platforms.

The solution supports platforms like Azure, GCP, and AWS. This capability makes it a preferred choice, even though other platforms also offer similar integration features. Additionally, GitLab’s tendency to be independent of ownership by another major company makes it an attractive option for many developers who prefer cloud usage

The tool's UI is good.

What needs improvement?

In the next release, I would like to see GitLab expand its integration capabilities to include platforms like DigitalOcean, which developers widely use for cloud infrastructure. Enhancing CI/CD automation features specifically tailored for DigitalOcean would be beneficial.

For how long have I used the solution?

I have been working with the product for more than six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

The tool's technical support is great.

What's my experience with pricing, setup cost, and licensing?

The solution is free.

What other advice do I have?

I rate the overall product an eight out of ten.


    VASUDEVA UNGATI

Useful for source code management and security purposes

  • July 12, 2024
  • Review provided by PeerSpot

What is our primary use case?

When a developer checks in code, it is automatically built and deployed, and automated test cases are also run. We have extensive integration with GitLab, which helps us with source code management. We run the static code analysis using SonarQube.

What needs improvement?

Technologies are always changing. Nowadays, new things like serverless computing and workload management have emerged. We have noticed a few gap items for faster service delivery. For example, we do user interface testing in the latest team and automate it using some tools. Recently, we integrated a tool with user interface testing, which can simulate a multi-user environment. So, we would like to see more integration with different platforms.

What do I think about the stability of the solution?

We normally do load testing for an hour, extending that load with two or three different use cases. We increase the load by two or three times to check how the application responds. This helps us see if the application can withstand increased load, though it may reject messages or requests when it can't handle two to three times the normal load.

We do endurance or soak testing by leaving the system at the rated load, like 300 requests per second, for 12-16 hours to observe stability. We monitor for CPU leakage, memory leakage, queue building, and similar issues. If there are any problems, we fine-tune and fix them. For performance testing, we test at multiple levels: one at the service level and two at the system level. We normally don't test at the integration level.

What do I think about the scalability of the solution?

My company has 90 users.

How was the initial setup?

The solution's deployment is straightforward. We have containerized applications that are deployed to the environment.

What about the implementation team?

GitLab was deployed in-house.

What was our ROI?

The main value and impact of using the product are significant. We create and maintain vulnerability-free software by integrating tools like ManageEngine, which periodically patches our runtime environments, including operating systems, kernels, and software. Additionally, we run automated Nessus scans periodically, every week and day, to identify new vulnerabilities even after applying patches.

What other advice do I have?

I rate the overall solution an eight out of ten.

We do two levels of security scanning. One is at the build level, where we integrate with security packages and use tools like OWASP for top vulnerability compliance. This ensures that all third-party tools, like Tomcat and JBoss, are scanned as part of the build.

The second level is a reactive scan at runtime. We scan Oracle clients, JDKs, JBoss, Tomcat, Log4j, and other components during runtime. We also consider the operating system's security. Before we complete software testing, we use Nessus to perform a runtime security scan.