Most of our customers want to block their websites, especially those in the financial sector. They desire access to only required websites while blocking the rest. We have also installed certificate-based scanning for inspection.
Sophos Cloud Firewall (PAYG)
SophosExternal reviews
620 reviews
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Wide organization control
What do you like best about the product?
Mobile section allows my team to fully control our devices despite their different location and utility purpose. Our company has a wide territory extension handling different activities.
What do you dislike about the product?
The mailbox investigation gets annoying. Recovering a quarantined mail requires to much time.
What problems is the product solving and how is that benefiting you?
Blocks unwanted traffic which does not require further interaction.
Enables secure website access while requiring enhanced SD-WAN configuration
What is our primary use case?
What is most valuable?
Sophos XG provides us with unlimited VPN users, which is very useful. Its in-built reporting functionality is also highly beneficial. Additionally, we are currently utilizing the threat intelligence features.
What needs improvement?
Sophos XG should concentrate on improving SD-WAN solutions. Currently, the in-built GUI doesn't support configuring SD-WAN. If configuration from the firewall itself was possible, it would be very useful for us. Presently, we rely on Sophos Central to make configuration changes.
For how long have I used the solution?
I have been working with Sophos XG for over six years.
What do I think about the stability of the solution?
I would rate the stability of Sophos XG as a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Sophos XG as a six out of ten. There is room for improvement in the scalability aspects.
How are customer service and support?
The technical support from Sophos is good and satisfactory.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Sophos XG is simple.
What's my experience with pricing, setup cost, and licensing?
The pricing for Sophos XG is comparatively low. Compared to other firewalls, it is low in price.
Which other solutions did I evaluate?
I would compare Sophos XG to SonicWall. SonicWall has multiple features, including inbuilt endpoint security and a lot of features compared to Sophos XG.
What other advice do I have?
Overall, I would rate Sophos XG as a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Offers secure cost-effective network protection but could restore proxy options for legacy apps
What is our primary use case?
We sell Sophos XG devices.
What is most valuable?
Sophos XG includes all basic features and has a secured proxy mechanism. Network security proxy authentication is available through a web-based proxy. The older proxy mechanism is not there. Pricing is very competitive, much cheaper compared to other brands like Palo Alto, Check Point, and Fortinet. Additionally, the performance of the hardware has been increased, although it is not negligible compared to other brands.
What needs improvement?
The direct proxy or proxy mechanism is missing. Legacy applications should have this option, but Sophos XG has removed it. This feature was available in UTM nine but not in XG.
For how long have I used the solution?
I have been using Sophos XG for one or two years.
What was my experience with deployment of the solution?
Deploying Sophos XG was not difficult. It took a couple of weeks to fully deploy the solution, and the process was quite fast and not complicated.
How are customer service and support?
I have premium support from Sophos, and the support is good. They respond well and have a good support team.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
Pricing of Sophos XG is very good compared to other brands. The pricing is very cheap. For example, if Palo Alto is priced at 200, then Sophos is priced at 75, which is a significant difference.
What other advice do I have?
On a scale of one to ten, I would rate the overall solution between seven and eight.
Efficient network management achieved with ease, but documentation and pricing need enhancement
What is our primary use case?
We have an ERP that's in-house, and we use Sophos XG to generate a VPN client file, import it, and utilize the connectivity with low latency. This allows us to access our office systems remotely using the Sophos XG connection.
What is most valuable?
Sophos XG has allowed us to implement all kinds of firewall rules and manage bandwidth efficiently. By prioritizing bandwidth for our ERP hosted in Amazon Cloud and de-prioritizing non-essential sites, it has greatly improved our network management. The user interface is easy to navigate, making administration tasks straightforward. In terms of backup, reinstallation, and DHCP configuration, Sophos XG is very straightforward compared to other solutions.
What needs improvement?
The knowledge base needs improvement, particularly in terms of community support and training videos on platforms like YouTube. Compared to other firewalls, Sophos XG documentation is somewhat confusing and can be difficult to use. The licensing model could also be improved to cater to smaller offices, as the current minimum purchase is for 50 users, which can be expensive. Incorporating AI technology for enhanced learning and easier configurations would make the solution more robust.
For how long have I used the solution?
I have been using Sophos XG since they took over Cyberoam, and I switched from Cyberoam to Sophos XG.
What do I think about the stability of the solution?
Sophos XG is very stable, even when serving as a DHCP server. Unlike some other firewalls, it does not overheat when certain features are enabled.
How are customer service and support?
Our experience with customer service is excellent. We are supported by the guys who resell Sophos XG, and their technical team is well-trained and knowledgeable.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with FortiGate and Palo Alto. However, we switched to Sophos XG because FortiGate was expensive.
How was the initial setup?
The setup process for Sophos XG is very straightforward, especially when compared to other firewalls.
What about the implementation team?
We were supported by our reseller's technical team, who were well-trained and knowledgeable.
What's my experience with pricing, setup cost, and licensing?
The Sophos XG costs about $1,300 annually for a license for up to 50 people. Comparatively, FortiGate offers similar features and IPsec for $1,600 annually.
Which other solutions did I evaluate?
I evaluated FortiGate and Palo Alto before choosing Sophos XG.
What other advice do I have?
I rate Sophos XG a seven out of ten. Incorporating AI technology for enhanced configurations would improve its overall value.
Improves the network security posture of organizations, but the support and web filtering capabilities must be improved
How has it helped my organization?
The product has improved our network security posture. We got some phishing and malware attacks. We found out that someone was attacking our network. Since we installed the solution, we are not facing any attacks.
What is most valuable?
IPS works smoothly. The policies and rules work fine. The network performance and reporting tools of Sophos XG are good.
What needs improvement?
We are facing a little bit of an issue with the product's web filtering capabilities. It must be improved. SD-WAN can be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven or eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a seven or eight out of ten. Almost 5000 people are using the solution in our organization. We have installed the firewall. It is always running.
How are customer service and support?
The support takes a lot of time to resolve issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the ease of setup a seven out of ten. The deployment took a few weeks.
What about the implementation team?
The deployment was done in-house. We needed two to three people for the deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven or eight out of ten.
What other advice do I have?
I will recommend the product to others. The solution is not extremely good, but it is good. Overall, I rate the product a seven or eight out of ten.
Which deployment model are you using for this solution?
On-premises
One of Fine Firewall
What do you like best about the product?
-It has Scalability and Performance
-Easy Integration
-User Friendly Ui
-Easy Integration
-User Friendly Ui
What do you dislike about the product?
-Sometimes I find it Complexity During Config
What problems is the product solving and how is that benefiting you?
Protects against Cyber Threat
Cost effective product with premium features.
What do you like best about the product?
Flexible options for security profiles like web filter, application filter and AV scan. Their technical support is quick and flexible. It is easy to manage.
What do you dislike about the product?
The web block page is not customisable which is easily exposing the firewall. Some updates created issue with routing precedence.
What problems is the product solving and how is that benefiting you?
Sophos is excellent for perimeter firewall is all the next gen firewall features. It has good support for SDWAN, zero trust and site to site connectivity.
Offers good performance but needs to improve on the flexibility part
What is our primary use case?
I use the solution in my internal network for my home office, for which I have applied a router in my home. I have deployed a couple of switches in my home network, but I need to secure my network from attacks.
What is most valuable?
Adaptive security is the most usable and most efficient feature in Sophos XG. The performance and scalability of the tool are advantageous areas.
What needs improvement?
With the firewall part in Sophos XG, it is not very flexible if you want to block access to a particular site during your internal usage. The tool is not able to block access to a particular website instantly or easily since it takes a considerable amount of time to configure a few things. If you specify that a user should not be able to go to www.google.com, it should be denied for sure.
The support engineers of the product are not very tech-savvy, making it an area where improvements are required.
For how long have I used the solution?
I have been using Sophos XG for four years. I am a customer of the product.
What do I think about the stability of the solution?
At times, there are some issues that I have faced with the stability of the product. Not many firmware updates pushed into the tool are bug-free, and because of this, I face issues.
I rate the tool's stability a seven out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
Based on my experience with the product's support team, I feel that Sophos provides good technical support to its users.
I rate the technical support a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The product's initial setup phase was easy, especially compared to Cisco.
The solution is deployed on the cloud. I have also worked with the on-premises model.
The solution can be deployed in only a couple of hours.
What other advice do I have?
The product has improved the security posture. Sophos XG provides features that are almost the same as those Cisco Firepower devices provide. I would say that a couple of features in Sophos XG are the same as the ones provided by other Cisco devices, which are top-notch.
The management tools or log-related solutions that are presented with Sophos are okay but not top-notch when it comes to Cisco. I rate the reporting and visibility tools in Sophos XG a six out of ten compared to Cisco.
Sophos xG's integration capabilities do not apply to a limited number of security tools. Cisco provides integration capabilities with many products, while Sophos XG offers integration with a limited number of products. Cisco provides integration capability with almost any tool that is present in the world. Cisco works day and night to ensure that it provides good integration capabilities with the solutions.
I recommend the tool to those who plan to use it, especially if you own a very small office where you don't need a product with too many functionalities.
I rate the tool a seven out of ten.
User-friendly and easy to manage but needs improvement in the throughput area
What is our primary use case?
I use the solution in my company as an edge device on our network.
What is most valuable?
The solution's most valuable feature stems from its ability to protect our organization's web servers.
What needs improvement?
In Sophos XG, the throughput for larger networks is an area of concern where improvements are required.
I hope the product comes up with some better prices and offers for the tools provided to academic institutions.
For how long have I used the solution?
I have been using Sophos XG for two years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a six out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
There are around 200 to 300 users in our institution.
Though our institution plans to increase the solution's use, we are unsure about the vendor we want to approach.
How was the initial setup?
I rate the product's initial setup phase a seven on a scale of one to ten, where one means it is a difficult process and ten means it has an easy setup phase.
The solution is deployed on an on-premises model.
The solution can be deployed in two to three days.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
Which other solutions did I evaluate?
My company considers Fortinet as an option against Sophos XG.
What other advice do I have?
The product has improved network security for all the networks in my organization. The product also offers endpoint security since my organization has been using the anti-virus software from Sophos for the past ten years.
Sophos XG's interface is very user-friendly.
The performance of Sophos XG's VPN to meet the organization's remote access needs is an area that cannot be discussed due to security concerns. Though the product can meet our organization's current requirements, we are considering alternate solutions since we have plans to improve our network.
The reporting and analytics functionalities helped identify security incidents in our company.
I recommend the product to those who plan to use it because it is easy to manage and solve network-related problems.
I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Simple and robust firewall
What do you like best about the product?
-Simple GUI
-Inbuilt support for VPN
-Easy to create rules for custom routing
-Great reporting dashboard
-It also has web api which makes it easy to control forewall remotly.
-We can also have multiple ISPs and create routing based on that
-Inbuilt support for VPN
-Easy to create rules for custom routing
-Great reporting dashboard
-It also has web api which makes it easy to control forewall remotly.
-We can also have multiple ISPs and create routing based on that
What do you dislike about the product?
-we observed resource usage spike sometimes
-Configuration can be simplified.
-Configuration can be simplified.
What problems is the product solving and how is that benefiting you?
We use SophosXG Firewall for routing traffic across multiple VLANs, multiple ISPs, content filtering and blocking certain inbound traffic. It works very well. Given that Sophos firewall is the first line of defense as it helps us with keeping unwanted traffic away of the network and protect our network resources.
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