I use Sophos XGS as a firewall in the company, for web filtering and spam filtering, mail filtering, and education filtering. It serves as a firewall that handles concurrent users' needs of around 23,000 to 32,000 connections.
Sophos Cloud Firewall (PAYG)
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Dynamic web and mail filtering contribute to improved security measures
What is our primary use case?
What is most valuable?
Mail filtering and web filtering are the most effective features. I have been using the tool as a firewall in the company, for web filtering and spam filtering, mail filtering, and education filtering, just a firewall that serves the concurrent users' needs. I find it much easier than others, like FortiGate, which is complicated in its installation, but Sophos XGS is really easy.
What needs improvement?
The reporting system is very poor. I cannot trace any traffic to our site if it feels some threats. It just tells me that there is something during a certain time but does not provide information about the type of threats or how to get rid of them. This needs improvement.
For how long have I used the solution?
I have been using Sophos XGS since 2010, starting from the XG 110 and upgrading to XG 2100. I have been using Sophos starting from 2005 or 2004. It changed from Secure Computing to Sophos.
What was my experience with deployment of the solution?
The deployment took only two to three hours, which is not too much.
What do I think about the stability of the solution?
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
What do I think about the scalability of the solution?
The scalability is great. I can change what I want easily without interfering with other services or routines.
How are customer service and support?
I contacted Sophos support for a few questions, and they were very helpful. I would rate the support a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I tested FortiGate, SonicWall, and Sophos. I decided to go for Sophos due to its easy deployment and troubleshooting, although it lacks in the reporting system.
How was the initial setup?
The initial setup of Sophos XGS was easy and much simpler compared to other solutions like FortiGate.
What was our ROI?
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
What's my experience with pricing, setup cost, and licensing?
Sophos XGS was reasonably priced initially, but the license cost has significantly increased in the last few years.
Which other solutions did I evaluate?
I tested FortiGate and SonicWall before opting for Sophos.
What other advice do I have?
I recommend Sophos XGS as it is easy, reliable, has good support, and is flexible and stable. If the reporting system and license price are improved, it would be great. It's a good firewall. I would rate the overall solution a ten out of ten.
Offering exceptional security features and responsive customer support
What is our primary use case?
I use Sophos XG as a channel partner, providing it to our customers for next-generation firewall solutions, Wi-Fi access points, and other security features. My customers include industries such as banking, manufacturing, IT, hospitals, and healthcare.
What is most valuable?
I regard Sophos XG as a superior choice among firewalls due to its advanced security, user manual, and control panel features, among others. The firewall offers effective policy management, bandwidth management, and group policy features from a sales perspective.
Additionally, customer support is highly regarded, with a technical representative swiftly addressing customer queries through the Sophos partner portal.
What needs improvement?
Sophos XG is reaching its end-of-life and end-of-support; therefore, the user count limitation of particular models should be improved.
For how long have I used the solution?
I have been working with Sophos XG for around five to six years.
What do I think about the stability of the solution?
I would rate the stability of Sophos XG as ten out of ten.
What do I think about the scalability of the solution?
I rate scalability as ten out of ten, indicating that it is easy to scale up for a larger number of users.
How are customer service and support?
The technical support from Sophos XG is excellent. When my customers raise a ticket, a customer representative calls them immediately to address their queries. I rate customer service nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process is easy and I would rate it ten out of ten.
What was our ROI?
My customers see a return on investment and value for money with Sophos XG.
What's my experience with pricing, setup cost, and licensing?
I consider the pricing reasonable; it depends on the model and license type, like one-year, two-year, or five-year licenses. Compared to other firewalls like Fortigate, SonicWall, and Palo Alto, I find Sophos XG cost-effective.
What other advice do I have?
I highly recommend using Sophos XG for enhanced security purposes and organizational structure implementation. Furthermore, I rate Sophos XG as ten out of ten.
Advanced threat protection with simple management
What do you like best about the product?
What I like most about Sophos Firewall is its comprehensive approach to security, combining advanced threat protection with simple management. The integration with other Sophos solutions and its intuitive interface allows me to have more effective control over the network, without complications. Additionally, the ability to adapt to different network needs gives me the flexibility I am looking for.
What do you dislike about the product?
I don't like that Sophos Firewall can be complicated to configure at first, especially when it comes to adjusting advanced rules or managing complex policies. Although it has many useful features, the interface is sometimes a bit unintuitive and can cause confusion for less experienced users.
What problems is the product solving and how is that benefiting you?
Sophos Firewall may have issues related to complexity in configuration and alert management, which could result in a steeper learning curve for me. However, this can also benefit me, as by facing these challenges, I can develop a deeper understanding of its operation, allowing me to configure more customized and effective solutions to enhance network security.
AI-driven insights and competitive connectors streamline network security
What is our primary use case?
I sell Sophos XGS and SonicWall products, recommending them for both small and large companies. I handle selling around 100 to 200 units each month. My firm works with Sophos for enhancing network security, reporting on user base vulnerabilities, and managed protection.
What is most valuable?
The most effective features of Sophos XGS in enhancing my network security have been its ability to report on larger user bases and identify vulnerable users. It provides good protection services. The AI and ML capabilities are beneficial, and it offers a wide range of connectors with competitive brands.
What needs improvement?
Sophos should work on its marketing strategy as it seems to lag behind Fortinet. Their pricing strategy creates difficulty due to high availability, causing price undercutting without maintaining regular margins.
For how long have I used the solution?
I have been using their products for 14 years.
How are customer service and support?
Their support is excellent. Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The main competitors in the region include Fortinet.
How was the initial setup?
The initial setup was very easy and intuitive.
What's my experience with pricing, setup cost, and licensing?
The company is quite aggressive with its pricing, offering discounts. The competitive pricing is beneficial, although a lot of stock in the market affects margins.
What other advice do I have?
I would definitely recommend Sophos XGS to others. I rate the overall solution ten out of ten.
Enables us to have better security with comprehensive control and policy features
What is our primary use case?
I am a customer and end-user support using Sophos XGS.
How has it helped my organization?
Sophos XGS has provided good efficiency and good sharing.
What is most valuable?
I find DLP, API, IP, SDK, and web control to be valuable features. I also like the dynamic roles, application visibility, and policy test.
What needs improvement?
All the security features could be better.
For how long have I used the solution?
I have used Sophos XGS for one year.
What do I think about the stability of the solution?
The solution has high stability, rated ten out of ten.
What do I think about the scalability of the solution?
The solution is highly scalable, rated ten out of ten.
How are customer service and support?
I rate the customer service and support as ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Sophos XGS, I used a CyberPro product, however, it was outdated and did not provide sufficient support.
How was the initial setup?
The initial setup was easy, and the documentation was very well-written.
What about the implementation team?
The deployment was done in-house by three to four people.
What's my experience with pricing, setup cost, and licensing?
The pricing of Sophos XGS is not very high or very low; it's medium.
What other advice do I have?
I recommend Sophos XGS because it is easy to use, more secure, and scalable.
I'd rate the solution ten out of ten.
User friendly but tight in security
What do you like best about the product?
Sophos Firewall is a robust and user-friendly security solution that provides comprehensive protection through advanced threat detection, deep packet inspection, and synchronized security with other Sophos products. Its intuitive interface simplifies management, while features like granular control, real-time insights, and cloud integration make it flexible for businesses of all sizes. With continuous updates from SophosLabs and cost-effective pricing, it offers excellent value for organizations looking for reliable network protection against a wide range of cyber threats
What do you dislike about the product?
While Sophos Firewall offers strong security, it has some drawbacks, including potential performance slowdowns when advanced features like deep packet inspection are enabled. Configuring complex settings can be challenging for less experienced users, and its integration with third-party security tools is somewhat limited. The reporting features could also be more detailed for advanced analysis, and while the firewall is competitively priced, some advanced features come with additional costs, which can increase the overall price for full functionality.
What problems is the product solving and how is that benefiting you?
Sophos Firewall helps solve key cybersecurity challenges by protecting against a wide range of threats, including malware, ransomware, phishing, and zero-day attacks, through advanced threat detection and deep packet inspection. It also simplifies network management with its user-friendly interface and synchronized security, ensuring seamless integration with other Sophos products for automated threat responses. By providing granular control over network traffic and real-time insights, it enhances security while reducing administrative complexity. This benefits organizations by improving overall security posture, minimizing risks, and streamlining IT operations, ultimately saving time and resources.
Best Next generation firewall
What do you like best about the product?
Sophos NGFW is the best firewall. It is easy to use, easy to integrate, easy to implement. It has number of others features and the customer support is always available to provide remote support. The frequency of use is very less once the firewall is configured in the network.
What do you dislike about the product?
There is nothing to dislike in Sophos NGFW Firewall. Ilike everything about Sophos NGFW
What problems is the product solving and how is that benefiting you?
Our organization was facing alot of cyber issue. After configuring Sophos NGFW in the network. Our organization never faced any cyber issue.
Engineered to deliver extreme levels of visibility, protection, & performance to help address some of the greatest challenges facing network administrators today
What is our primary use case?
The prominent use cases for Sophos XGS depend on the type of customer. Local governments, schools, production companies, sales companies, and the finance sector use it.
What is most valuable?
It’s popular because it’s easy to manage, the cloud console is excellent, and it supports VPNs. It can also integrate with endpoints, though this is optional. Regarding threat intelligence, customers in Central Europe often prefer managing their threat hunting rather than using the more expensive service from Sophos. This feature is handy for large international companies with many employees. Threat intelligence requires separate licensing and is optional. Customers can either manage it themselves or purchase the additional service from Sophos, which includes further actions and is more expensive. Smaller companies often don’t have the budget for this.
What needs improvement?
One area for improvement would be including automatically generated certificates for HTTPS, which was available in earlier versions but might not be in the latest.
For how long have I used the solution?
I’ve worked with Sophos XGS for over ten years, starting with Astaro and then Sophos.
What do I think about the scalability of the solution?
Sophos XGS is not expensive and is scalable. It can fit small schools and companies with just ten employees, showing its flexibility for different sizes.
How are customer service and support?
Sophos has two levels of support. The first level is qualified but may not handle complex issues well. I usually skip it and go straight to the second level for better results.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment is quick and easy. Small installations take about three hours, and even remotely if necessary. It might take up to two days for more extensive infrastructures, including initial setup and follow-up checks.
What other advice do I have?
Sophos XGS does use AI, particularly for sandboxing and analyzing suspicious documents in the cloud. It’s practical, as I haven’t had any major security breaches in the past five years.Overall, I’d rate Sophos XGS as nine out of ten. It has improved significantly over the years.
One of the best Firewall
What do you like best about the product?
Sophos is one of the best firewall recommended by one of our It consultant. What i like about sophos firewall is its easy to use features, Ease of implementation, The customer support & its easy to integrate. The frequency of using firewall is leass. As its does not required special technical ITR team to handle the firewall.
What do you dislike about the product?
What i dislike about sophos firewall is its some time support. We have to wait 1-2 days to get the support from sophos support team.
What problems is the product solving and how is that benefiting you?
We were facing ransomware attack at regural basis. We have tried various cyber security tools to get rid of ransomware attack. One day our IT consultant suggested us to try Sophos firewall. Today is the day we have never face any cyber threat or any ransomware attack.
Best Firewall
What do you like best about the product?
Sophos firewall is stoping treats before they can spread, Sophos Firewalls: Automatically identify and block active threat, Prevent the lateral movement of attacks, Deliver immediate insights into compromised devices, users and application. Sophos firewall is easy to use & easy to implement. The frequency of use of sophos firewall is very high. The customer support is 24*7. Sophos firewall is easy to integrate.
What do you dislike about the product?
Theres is nothing to dislike in sophos firewall. i like everything about sophos firewall.
What problems is the product solving and how is that benefiting you?
Sophos firewall solve our cyberthreat problems. Before sophos firewall our organization was facing lot of issues with the cyberthreats. There was ransomware attacks in our organization. Our IT team was not able to resolve the issue. Our Cybersecurity consultant has suggested us to shift our network into sophos. It has been one year since we are using sophos firewall and our network is safe now.
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