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Reviews from AWS customer

7 AWS reviews

External reviews

679 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Hardik U.

One of Fine Firewall

  • March 15, 2024
  • Review provided by G2

What do you like best about the product?
-It has Scalability and Performance
-Easy Integration
-User Friendly Ui
What do you dislike about the product?
-Sometimes I find it Complexity During Config
What problems is the product solving and how is that benefiting you?
Protects against Cyber Threat


    Hazeeb H.

Cost effective product with premium features.

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Flexible options for security profiles like web filter, application filter and AV scan. Their technical support is quick and flexible. It is easy to manage.
What do you dislike about the product?
The web block page is not customisable which is easily exposing the firewall. Some updates created issue with routing precedence.
What problems is the product solving and how is that benefiting you?
Sophos is excellent for perimeter firewall is all the next gen firewall features. It has good support for SDWAN, zero trust and site to site connectivity.


    Akshit Chhokar

Offers good performance but needs to improve on the flexibility part

  • March 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my internal network for my home office, for which I have applied a router in my home. I have deployed a couple of switches in my home network, but I need to secure my network from attacks.

What is most valuable?

Adaptive security is the most usable and most efficient feature in Sophos XG. The performance and scalability of the tool are advantageous areas.

What needs improvement?

With the firewall part in Sophos XG, it is not very flexible if you want to block access to a particular site during your internal usage. The tool is not able to block access to a particular website instantly or easily since it takes a considerable amount of time to configure a few things. If you specify that a user should not be able to go to www.google.com, it should be denied for sure.

The support engineers of the product are not very tech-savvy, making it an area where improvements are required.

For how long have I used the solution?

I have been using Sophos XG for four years. I am a customer of the product.

What do I think about the stability of the solution?

At times, there are some issues that I have faced with the stability of the product. Not many firmware updates pushed into the tool are bug-free, and because of this, I face issues.

I rate the tool's stability a seven out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

Based on my experience with the product's support team, I feel that Sophos provides good technical support to its users.

I rate the technical support a six out of ten.

How was the initial setup?

The product's initial setup phase was easy, especially compared to Cisco.

The solution is deployed on the cloud. I have also worked with the on-premises model.

The solution can be deployed in only a couple of hours.

What other advice do I have?

The product has improved the security posture. Sophos XG provides features that are almost the same as those Cisco Firepower devices provide. I would say that a couple of features in Sophos XG are the same as the ones provided by other Cisco devices, which are top-notch.

The management tools or log-related solutions that are presented with Sophos are okay but not top-notch when it comes to Cisco. I rate the reporting and visibility tools in Sophos XG a six out of ten compared to Cisco.

Sophos xG's integration capabilities do not apply to a limited number of security tools. Cisco provides integration capabilities with many products, while Sophos XG offers integration with a limited number of products. Cisco provides integration capability with almost any tool that is present in the world. Cisco works day and night to ensure that it provides good integration capabilities with the solutions.

I recommend the tool to those who plan to use it, especially if you own a very small office where you don't need a product with too many functionalities.

I rate the tool a seven out of ten.


    reviewer2342247

User-friendly and easy to manage but needs improvement in the throughput area

  • February 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company as an edge device on our network.

What is most valuable?

The solution's most valuable feature stems from its ability to protect our organization's web servers.

What needs improvement?

In Sophos XG, the throughput for larger networks is an area of concern where improvements are required.

I hope the product comes up with some better prices and offers for the tools provided to academic institutions.

For how long have I used the solution?

I have been using Sophos XG for two years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a six out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

There are around 200 to 300 users in our institution.

Though our institution plans to increase the solution's use, we are unsure about the vendor we want to approach.

How was the initial setup?

I rate the product's initial setup phase a seven on a scale of one to ten, where one means it is a difficult process and ten means it has an easy setup phase.

The solution is deployed on an on-premises model.

The solution can be deployed in two to three days.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

Which other solutions did I evaluate?

My company considers Fortinet as an option against Sophos XG.

What other advice do I have?

The product has improved network security for all the networks in my organization. The product also offers endpoint security since my organization has been using the anti-virus software from Sophos for the past ten years.

Sophos XG's interface is very user-friendly.

The performance of Sophos XG's VPN to meet the organization's remote access needs is an area that cannot be discussed due to security concerns. Though the product can meet our organization's current requirements, we are considering alternate solutions since we have plans to improve our network.

The reporting and analytics functionalities helped identify security incidents in our company.

I recommend the product to those who plan to use it because it is easy to manage and solve network-related problems.

I rate the product a seven out of ten.


    Darshan D.

Simple and robust firewall

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
-Simple GUI
-Inbuilt support for VPN
-Easy to create rules for custom routing
-Great reporting dashboard
-It also has web api which makes it easy to control forewall remotly.
-We can also have multiple ISPs and create routing based on that
What do you dislike about the product?
-we observed resource usage spike sometimes
-Configuration can be simplified.
What problems is the product solving and how is that benefiting you?
We use SophosXG Firewall for routing traffic across multiple VLANs, multiple ISPs, content filtering and blocking certain inbound traffic. It works very well. Given that Sophos firewall is the first line of defense as it helps us with keeping unwanted traffic away of the network and protect our network resources.


    Education Management

Excellent Customer Service & Support, Reliable Hardware

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use, Good Technical Support, Reliable Hardware
What do you dislike about the product?
Reporting for multi site enviroments could be improved.
What problems is the product solving and how is that benefiting you?
Cyber Security and Filtering


    Akshay Y P

Has good technical support services, but the GUI needs enhancement

  • February 20, 2024
  • Review provided by PeerSpot

What needs improvement?

We encounter difficulties while navigating through certain features and functionalities of the product. The GUI could be much more transparent.

For how long have I used the solution?

We have been using Sophos XG for two years. At present, we use the latest version.

What do I think about the stability of the solution?

I rate the product’s stability an eight out of ten.

What do I think about the scalability of the solution?

We have around 15 to 20 customers using Sophos XG. It is suitable for larger companies. We have around 200 technical engineers in our organization managing it. I rate the scalability a nine out of ten.

How are customer service and support?

The technical support team is friendly and supportive in terms of technical assistance.

Which solution did I use previously and why did I switch?

We are working with CheckPoint, SonicWall, and FortiGate.

How was the initial setup?

The deployment method involves navigating through several pages, such as selecting the country and configuring LAN and WAN ports, before reaching the manual configuration stage. Instead, simplifying the process by allowing users to log in directly to the dashboard and initiate configuration without additional prompts could be helpful. The implementation time depends on specific firewall requirements.

What's my experience with pricing, setup cost, and licensing?

The product is more expensive than SonicWall. Our customers compare devices for office compatibility, such as Sophos XG 4100 and SonicWall NSA 2300, and question license cost disparities.

I rate the pricing a six out of ten.

What other advice do I have?

The product’s new variant allows for faster processing of data packets from LAN to WAN, surpassing the capabilities of an 8G firewall. It provides threat prevention features, including WAF, IPS, and AV. We have configured SSL VPN capabilities for different branches, which have been working efficiently. For our minimalistic usage, it has been performing well in transferring data from on-premise devices. It helps us generate detailed reports on the dashboard. The product’s integration with Sophos Central enhances security architecture by enabling centralized management under a single dashboard.

We recommend Sophos XG as a priority as it is much more reliable and has efficient technical assistance. It is much easier for configuration, web filtering, or web extension than one of its competitors.

I rate it a seven out of ten.


    Baskara S.

Sophos firewall in the market

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
The Firewall Engine is better than others
What do you dislike about the product?
The recent vulnerabilty about the Sophos firewall
What problems is the product solving and how is that benefiting you?
Processing speed and filter is good ..
especially the blocking URL and other traffic filtering.


    Volkan Y.

Sophos Firewall UTM

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
I like the best SSL VPN configuration. It is easy and understandable.
What do you dislike about the product?
The report system is terrible. It cannot understandable and so complicated. I cannot find what i' ve found.
What problems is the product solving and how is that benefiting you?
I can do so easy site to site SSL VPN configuration another Sophos firewall but must be the same firmware version.


    Bryan B.

Sophos Firewall Review

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
The best part of the Sophos firewall is the tight intergration with their security platform. All Sophos products are managed within one console making it easy for administrators to manage. The firewall is also easy to setup and operate within reason due to their simple interface. The firewall product is automatically added to the Sophos MDR solution if you purchase it, creating another set of professional eyes looking at your security posture. The Sophos support team is easy to reach and they are fast to respond. Often responding within 12 hours.
What do you dislike about the product?
It has a more limited application over other major brand firewalls. The Sophos firewall specalizes in security protection and not acting as an advanced router or switch. I do not see Sophos Firewalls as single sourced, however more as a supliment to more major brands. We use ours to help filter internet traffic and to look for bad behavior as traffic enters or leaves the network.
What problems is the product solving and how is that benefiting you?
We use the Sophos Firewall as an internet filtering solution and to monitor the threat behaviors of internet traffic entering or leaving the network. This allows us to have Sohos MDR assist us with analyizing the data and allowing the use of AI and modeling. This helps us catch threats before they become a danger.