Our main use case at the moment for Sophos XG is to create a site-to-site VPN with one of our clients. We cannot use AWS VPN, so we use Sophos XG.

We only used the VPN functionality. We did not explore other aspects of the product beyond the VPN capabilities.

The IPsec VPN is the only feature we utilized in Sophos XG. We did not explore the web and application filtering capabilities, and these features have not helped our organization in managing bandwidth or access to malicious sites.

The user-friendly interface of Sophos XG is acceptable but too complicated. There are many options and configurations, but it is very complicated to navigate through all those options if you are not familiar with the product.

Sophos XG can be improved by making the UI more user-friendly. They should add packet capture functionality in the UI instead of requiring users to access the server directly for this purpose, as it is a very useful tool that everyone needs. Additionally, it can be confusing when working in the AWS Marketplace, as users might mistakenly purchase the old version of Sophos XG.

I have been using Sophos XG for three or four months. It is new, and we may discontinue using this product because it has not met our requirements.

Considering the deployment flexibility of the Sophos XG firewall, hybrid deployments have not supported our organization's diverse technological infrastructure.

It is a bit early to tell, but Sophos XG is adequate for my company's growing needs at present.

I have not tried their customer service and technical support.

Positive

I have considered other solutions before Sophos XG, including pfSense, AWS firewall, and Kato firewall.

I was previously using AWS firewall and Kato firewall before switching to Sophos XG.

My experience with deploying Sophos XG was easy.

My experience with pricing, setup costs, and licensing was through AWS.

I do not use the security heartbeat functionality.

I have not tried the synchronized security feature of the Sophos XG firewall.

I am not particularly interested in being a reference to the vendor. We do not use Sophos extensively, so I may not provide substantial insights.

What led me to consider changing was that we thought the VPN configuration was not working because of the product we used to work with, so we tried other alternatives.

On a scale of 1-10, I would rate Sophos XG a seven or eight, though this rating is limited by our minimal usage of the product.

Negative

Most of our customers want to block their websites, especially those in the financial sector. They desire access to only required websites while blocking the rest. We have also installed certificate-based scanning for inspection.

Sophos XG provides us with unlimited VPN users, which is very useful. Its in-built reporting functionality is also highly beneficial. Additionally, we are currently utilizing the threat intelligence features.

Sophos XG should concentrate on improving SD-WAN solutions. Currently, the in-built GUI doesn't support configuring SD-WAN. If configuration from the firewall itself was possible, it would be very useful for us. Presently, we rely on Sophos Central to make configuration changes.

I have been working with Sophos XG for over six years.

I would rate the stability of Sophos XG as a nine out of ten.

I would rate the scalability of Sophos XG as a six out of ten. There is room for improvement in the scalability aspects.

The technical support from Sophos is good and satisfactory.

Positive

The initial setup of Sophos XG is simple.

The pricing for Sophos XG is comparatively low. Compared to other firewalls, it is low in price.

I would compare Sophos XG to SonicWall. SonicWall has multiple features, including inbuilt endpoint security and a lot of features compared to Sophos XG.

Overall, I would rate Sophos XG as a seven out of ten.

Neutral

We have an ERP that's in-house, and we use Sophos XG to generate a VPN client file, import it, and utilize the connectivity with low latency. This allows us to access our office systems remotely using the Sophos XG connection.

Sophos XG has allowed us to implement all kinds of firewall rules and manage bandwidth efficiently. By prioritizing bandwidth for our ERP hosted in Amazon Cloud and de-prioritizing non-essential sites, it has greatly improved our network management. The user interface is easy to navigate, making administration tasks straightforward. In terms of backup, reinstallation, and DHCP configuration, Sophos XG is very straightforward compared to other solutions.

The knowledge base needs improvement, particularly in terms of community support and training videos on platforms like YouTube. Compared to other firewalls, Sophos XG documentation is somewhat confusing and can be difficult to use. The licensing model could also be improved to cater to smaller offices, as the current minimum purchase is for 50 users, which can be expensive. Incorporating AI technology for enhanced learning and easier configurations would make the solution more robust.

I have been using Sophos XG since they took over Cyberoam, and I switched from Cyberoam to Sophos XG.

Sophos XG is very stable, even when serving as a DHCP server. Unlike some other firewalls, it does not overheat when certain features are enabled.

Our experience with customer service is excellent. We are supported by the guys who resell Sophos XG, and their technical team is well-trained and knowledgeable.

Positive

I have worked with FortiGate and Palo Alto. However, we switched to Sophos XG because FortiGate was expensive.

The setup process for Sophos XG is very straightforward, especially when compared to other firewalls.

We were supported by our reseller's technical team, who were well-trained and knowledgeable.

The Sophos XG costs about $1,300 annually for a license for up to 50 people. Comparatively, FortiGate offers similar features and IPsec for $1,600 annually.

I evaluated FortiGate and Palo Alto before choosing Sophos XG.

I rate Sophos XG a seven out of ten. Incorporating AI technology for enhanced configurations would improve its overall value.

The product has improved our network security posture. We got some phishing and malware attacks. We found out that someone was attacking our network. Since we installed the solution, we are not facing any attacks.

IPS works smoothly. The policies and rules work fine. The network performance and reporting tools of Sophos XG are good.

We are facing a little bit of an issue with the product's web filtering capabilities. It must be improved. SD-WAN can be improved.

I have been using the solution for almost two years.

I rate the tool’s stability a seven or eight out of ten.

I rate the tool’s scalability a seven or eight out of ten. Almost 5000 people are using the solution in our organization. We have installed the firewall. It is always running.

The support takes a lot of time to resolve issues.

Neutral

I rate the ease of setup a seven out of ten. The deployment took a few weeks.

The deployment was done in-house. We needed two to three people for the deployment.

I rate the pricing a seven or eight out of ten.

I will recommend the product to others. The solution is not extremely good, but it is good. Overall, I rate the product a seven or eight out of ten.

I use the solution in my internal network for my home office, for which I have applied a router in my home. I have deployed a couple of switches in my home network, but I need to secure my network from attacks.

Adaptive security is the most usable and most efficient feature in Sophos XG. The performance and scalability of the tool are advantageous areas.

With the firewall part in Sophos XG, it is not very flexible if you want to block access to a particular site during your internal usage. The tool is not able to block access to a particular website instantly or easily since it takes a considerable amount of time to configure a few things. If you specify that a user should not be able to go to www.google.com, it should be denied for sure.

The support engineers of the product are not very tech-savvy, making it an area where improvements are required.

I have been using Sophos XG for four years. I am a customer of the product.

At times, there are some issues that I have faced with the stability of the product. Not many firmware updates pushed into the tool are bug-free, and because of this, I face issues.

I rate the tool's stability a seven out of ten.

It is a scalable solution.

Based on my experience with the product's support team, I feel that Sophos provides good technical support to its users.

I rate the technical support a six out of ten.

Neutral

The product's initial setup phase was easy, especially compared to Cisco.

The solution is deployed on the cloud. I have also worked with the on-premises model.

The solution can be deployed in only a couple of hours.

The product has improved the security posture. Sophos XG provides features that are almost the same as those Cisco Firepower devices provide. I would say that a couple of features in Sophos XG are the same as the ones provided by other Cisco devices, which are top-notch.

The management tools or log-related solutions that are presented with Sophos are okay but not top-notch when it comes to Cisco. I rate the reporting and visibility tools in Sophos XG a six out of ten compared to Cisco.

Sophos xG's integration capabilities do not apply to a limited number of security tools. Cisco provides integration capabilities with many products, while Sophos XG offers integration with a limited number of products. Cisco provides integration capability with almost any tool that is present in the world. Cisco works day and night to ensure that it provides good integration capabilities with the solutions.

I recommend the tool to those who plan to use it, especially if you own a very small office where you don't need a product with too many functionalities.

I rate the tool a seven out of ten.

I use the solution in my company as an edge device on our network.

The solution's most valuable feature stems from its ability to protect our organization's web servers.

In Sophos XG, the throughput for larger networks is an area of concern where improvements are required.

I hope the product comes up with some better prices and offers for the tools provided to academic institutions.

I have been using Sophos XG for two years.

Stability-wise, I rate the solution a six out of ten.

Scalability-wise, I rate the solution a seven out of ten.

There are around 200 to 300 users in our institution.

Though our institution plans to increase the solution's use, we are unsure about the vendor we want to approach.

I rate the product's initial setup phase a seven on a scale of one to ten, where one means it is a difficult process and ten means it has an easy setup phase.

The solution is deployed on an on-premises model.

The solution can be deployed in two to three days.

The product is expensive.

My company considers Fortinet as an option against Sophos XG.

The product has improved network security for all the networks in my organization. The product also offers endpoint security since my organization has been using the anti-virus software from Sophos for the past ten years.

Sophos XG's interface is very user-friendly.

The performance of Sophos XG's VPN to meet the organization's remote access needs is an area that cannot be discussed due to security concerns. Though the product can meet our organization's current requirements, we are considering alternate solutions since we have plans to improve our network.

The reporting and analytics functionalities helped identify security incidents in our company.

I recommend the product to those who plan to use it because it is easy to manage and solve network-related problems.

I rate the product a seven out of ten.

We encounter difficulties while navigating through certain features and functionalities of the product. The GUI could be much more transparent.

We have been using Sophos XG for two years. At present, we use the latest version.

I rate the product’s stability an eight out of ten.

We have around 15 to 20 customers using Sophos XG. It is suitable for larger companies. We have around 200 technical engineers in our organization managing it. I rate the scalability a nine out of ten.

The technical support team is friendly and supportive in terms of technical assistance.

Positive

We are working with CheckPoint, SonicWall, and FortiGate.

The deployment method involves navigating through several pages, such as selecting the country and configuring LAN and WAN ports, before reaching the manual configuration stage. Instead, simplifying the process by allowing users to log in directly to the dashboard and initiate configuration without additional prompts could be helpful. The implementation time depends on specific firewall requirements.

The product is more expensive than SonicWall. Our customers compare devices for office compatibility, such as Sophos XG 4100 and SonicWall NSA 2300, and question license cost disparities.

I rate the pricing a six out of ten.

The product’s new variant allows for faster processing of data packets from LAN to WAN, surpassing the capabilities of an 8G firewall. It provides threat prevention features, including WAF, IPS, and AV. We have configured SSL VPN capabilities for different branches, which have been working efficiently. For our minimalistic usage, it has been performing well in transferring data from on-premise devices. It helps us generate detailed reports on the dashboard. The product’s integration with Sophos Central enhances security architecture by enabling centralized management under a single dashboard.

We recommend Sophos XG as a priority as it is much more reliable and has efficient technical assistance. It is much easier for configuration, web filtering, or web extension than one of its competitors.

I rate it a seven out of ten.