Reliable and easy to manage firewall solution
What do you like best about the product?
Centralized management via Sophos Central, easy-to-use interface, and strong integration with Intercept X for real-time threat protection are the key highlights
What do you dislike about the product?
Firmware updates can sometimes cause brief service interruptions, and the reporting features could be more customizable for in-depth analysis
What problems is the product solving and how is that benefiting you?
Sophos Firewall helps us secure our network perimeter, control user access, and protect against advanced threats like ransomware and phishing. Its integration with endpoint security enables faster threat detection and response, reducing manual intervention and improving overall network visibility and control
Does what it says on the box
What do you like best about the product?
Quite comprehensive UI.
Integration with Sophos Central and Endpoint Agent are nice.
What do you dislike about the product?
Web UI could be snappier, some pages take too long to load.
Specially as creating or editing Objects cant be done from inside a FW policy but requires to navigate around
What problems is the product solving and how is that benefiting you?
Network segmentation and security
Sophos Firewall XGS116
What do you like best about the product?
Works well for a small business network.
What do you dislike about the product?
Can not access configuration after initially resetting the password
What problems is the product solving and how is that benefiting you?
Protecting our network from unwanted traffic.
Deployment is straightforward while interface complexity leads to challenges
What is our primary use case?
Our main use case at the moment for Sophos XG is to create a site-to-site VPN with one of our clients. We cannot use AWS VPN, so we use Sophos XG.
We only used the VPN functionality. We did not explore other aspects of the product beyond the VPN capabilities.
What is most valuable?
The IPsec VPN is the only feature we utilized in Sophos XG. We did not explore the web and application filtering capabilities, and these features have not helped our organization in managing bandwidth or access to malicious sites.
What needs improvement?
The user-friendly interface of Sophos XG is acceptable but too complicated. There are many options and configurations, but it is very complicated to navigate through all those options if you are not familiar with the product.
Sophos XG can be improved by making the UI more user-friendly. They should add packet capture functionality in the UI instead of requiring users to access the server directly for this purpose, as it is a very useful tool that everyone needs. Additionally, it can be confusing when working in the AWS Marketplace, as users might mistakenly purchase the old version of Sophos XG.
For how long have I used the solution?
I have been using Sophos XG for three or four months. It is new, and we may discontinue using this product because it has not met our requirements.
What do I think about the scalability of the solution?
Considering the deployment flexibility of the Sophos XG firewall, hybrid deployments have not supported our organization's diverse technological infrastructure.
It is a bit early to tell, but Sophos XG is adequate for my company's growing needs at present.
How are customer service and support?
I have not tried their customer service and technical support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have considered other solutions before Sophos XG, including pfSense, AWS firewall, and Kato firewall.
I was previously using AWS firewall and Kato firewall before switching to Sophos XG.
How was the initial setup?
My experience with deploying Sophos XG was easy.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing was through AWS.
What other advice do I have?
I do not use the security heartbeat functionality.
I have not tried the synchronized security feature of the Sophos XG firewall.
I am not particularly interested in being a reference to the vendor. We do not use Sophos extensively, so I may not provide substantial insights.
What led me to consider changing was that we thought the VPN configuration was not working because of the product we used to work with, so we tried other alternatives.
On a scale of 1-10, I would rate Sophos XG a seven or eight, though this rating is limited by our minimal usage of the product.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Good for what i need
What do you like best about the product?
configuration options, reporting and logfile
What do you dislike about the product?
clone of firewall objects in most cases not possible
What problems is the product solving and how is that benefiting you?
internet access and client vpn for home user
provides all the required feature capabilities which are required to secure my environment
What do you like best about the product?
I like the interface capabilities and the Report
What do you dislike about the product?
In my current usage, I have not seen any downside
What problems is the product solving and how is that benefiting you?
Securing the environment
The experiences with Sophos Firewalls
What do you like best about the product?
The boot times and also the connection times for S2S VPN tunnels are significantly shorter than with the previous manufacturer.
What do you dislike about the product?
Config backups cannot be restored on a previous firmware version. Sometimes the icons in the menu for the rules are not displayed.
What problems is the product solving and how is that benefiting you?
The Sophos firewalls are very attractively priced compared to the competition.
Sophos Firewall
What do you like best about the product?
It has a comprehensive features such as IPS and DDos detection, ATP to identify and block threats, application control to manage internet usage and block risky applications.
What do you dislike about the product?
When using Sophos Firewall in our company, we encountered some issues on citing long waiting times and inadequate responsiveness.
What problems is the product solving and how is that benefiting you?
N/A
Solid product in the market and constantly evolving software. Fast support for simple cases
What do you like best about the product?
The product is usual in the world market you can find it in practically every country, it has remote working solutions with devices called RED and allows 360 degree control. The support is also in the language and responds 24 hours a day. Renewal campaigns to refresh the hardware
What do you dislike about the product?
Very slow support for end-of-life products, and in case of critical issues you often risk remaining days without a workaround or a definitive solution.
To escalate the ticket to a second level or to a dev you often have to wait more than 24 hours to do preventive checks even if you provide evidence that such tests have already been done.
What problems is the product solving and how is that benefiting you?
security to separate the production areas from the rest of the network and in some cases also main firewalls for branch offices, or in the cloud, or even perimeter firewalls, in short, various types of uses
Reliable network routing enhances connectivity, but data protection needs attention
What is our primary use case?
The primary use case for
Sophos XG is for two reasons: the firewall capability for protection against malware and
Sophos XG's extended capability in routing and IP routing. I use it in a small organization.
What is most valuable?
The most valuable feature of Sophos XG is its routing and network routing capabilities. I particularly appreciate the routing capabilities that Sophos XG has.
What needs improvement?
There is room for improvement in the cybersecurity and personal information protection areas of Sophos XG.
For how long have I used the solution?
I have been using Sophos XG for about seven years.
What was my experience with deployment of the solution?
The initial setup was complex, but since our last conversation, I am happy with what I have.
What do I think about the stability of the solution?
I rate the stability of Sophos XG as nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Sophos XG at about an eight.
How are customer service and support?
The technical support directly from Sophos is not that great, which is why I had to employ a local company that deals with it more to assist me.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used a different solution before Sophos XG, but it did not provide the routing capabilities that Sophos XG has, which is why I switched.
How was the initial setup?
The initial setup of Sophos XG was complex, but after our last conversation, I am content with the product.
What about the implementation team?
As an end user, I am not involved in the installation process.
What was our ROI?
The problem with the return on investment for Sophos XG is the three-year license. The license fees are extremely expensive, and in most cases, once the license has expired, Sophos requires the purchase of new hardware if one decides to run it online, which is a major drawback.
What's my experience with pricing, setup cost, and licensing?
Sophos XG is extremely expensive compared to other products, but its capabilities warrant the cost. However, the three-year license fees are significantly high.
Which other solutions did I evaluate?
I looked between Sophos and
FortiGate before deciding on Sophos XG.
What other advice do I have?
Based on my experience, I would recommend Sophos XG to other people. The overall rating I would give this solution is seven.
Which deployment model are you using for this solution?
On-premises
