My use case is to use Sophos XGS as a firewall and it also handles our DHCP. We have our VPN connection to our enterprise resource planning solution.
Sophos Cloud Firewall (PAYG)
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Sophos Central Makes Firewall Management Effortless
What do you like best about the product?
It had a feature of web filtering options which i liked the most but the most important part i liked was sophos central feature where i can view, configure and manage all the firewall from a single console.
What do you dislike about the product?
firmwares and updates sometimes introduces bugs which causes issues but just sometimes and exporting reports are just basic one.
What problems is the product solving and how is that benefiting you?
to be very precise and simple it heavy protects our networks avoid any kind of threats to enter in our networks. Since the attackers are targeting companies to extract their data and putting the companies to bottom line their business so Sophos firewall here can be great savior and game changer. It benefits to avoid any sort of ransomware attack, avoid data breach and noncompliance issue as well . If all these things are okay our business can run smoothly without any interruption.
Manages network security efficiently and improves threat detection through intuitive monitoring
What is our primary use case?
What is most valuable?
One part I appreciate is that it is very easy to manage. Sophos XGS advanced threat protection capabilities have helped me to identify threats. It has a dashboard feature that gives alerts of activities occurring within the firewall.It has improved my security posture in my enterprise network.
What needs improvement?
One improvement I would like to see is a better activities log, such as a monitoring log that tracks activity more comprehensively.
For how long have I used the solution?
I have been working with Sophos XGS for almost over five years.
What do I think about the stability of the solution?
I would rate the stability of Sophos XGS an 8.5 out of 10.
What do I think about the scalability of the solution?
I would rate scalability and the ability to expand a 9.5 out of 10.
How are customer service and support?
I would rate technical support from Sophos a 9 out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for Sophos XGS is simple.
Which other solutions did I evaluate?
I find it hard to consider alternatives, but I think Fortinet is also simple. However, one area where I do not prefer Fortinet is in the configuration, as it is not as straightforward or simple as Sophos XGS. I prefer playing with Sophos XGS based on my own opinion and preference.
What other advice do I have?
I am currently using Sophos XGS. I have a Sophos firewall and endpoint antivirus. I am using the XG and XGS series, specifically the XGS 3300. I am not working with the real-time threat mitigation functionality. Sophos XGS has enabled my processes to run smoothly and provides the main benefits of saving time, saving money, and streamlining processes. I would rate this product a 9 out of 10 overall.
Ahead of the Curve with it's DRIP UI,Centralized Mngts & Reliable performance without Resource Drain
What do you like best about the product?
I love it for being ahead of the curve with centralized managed with feature rich functionality from comprehensive threat protection to ensure am fully guarded against any threat and malware. My favorite with web filtering with quick identification of false alerts. Scalability with offering real-time monitoring and protection across our whole IT Infrastructure. Drip interface which add intuitiveness for ease of use and navigation. Grandest with seamless integration to Sophos product with any extract cost adding efficiency. Great customer support which is ready to chip in incase of any critical incidents and attacks and to add juicy with great community support. Dependable for reliable performance without being strenuous on our resources.
What do you dislike about the product?
Invaluable with reliable performance with 24/7 background scanning and monitoring without drain my system resources.
What problems is the product solving and how is that benefiting you?
Dependable on reliable performance without draining our resources with 24/7 background scanning and monitoring.
Monumental for centralized to ensure all our organizational IT infrastructure is completely protected.
Comprehensive with thread protection to keep me guarded all the time from virus and malware.
Excellent with web filtering with efficiency to identify false alerts.
Incredible for incident alerts, protection and prevention.
Support team incase of critical incidents which they come to my rescue.
Monumental for centralized to ensure all our organizational IT infrastructure is completely protected.
Comprehensive with thread protection to keep me guarded all the time from virus and malware.
Excellent with web filtering with efficiency to identify false alerts.
Incredible for incident alerts, protection and prevention.
Support team incase of critical incidents which they come to my rescue.
Provides a comprehensive setup with solid integration and consistent user feedback
What is our primary use case?
I am working with Sophos XG, and it's one of Sophos products we are selling.
I mostly work with the on-premises version of Sophos XG.
I have used Sophos XG's Security Heartbeat feature, and our customers prefer this functionality as one of the key functions.
I have utilized Sophos XG's Sandstorm technology, and from customer feedback, it's considered a strong and good technology, but I cannot explain it thoroughly because I am a salesman.
What is most valuable?
From my perspective, the best features of Sophos XG are that it's a complex solution and its integration with endpoint and XDR, EDR systems of Sophos is quite appealing to customers.
Regarding scalability, I think it's nine. Sophos XG is really focused on small and mid-market customers. It's designed for easy implementation and easy setup. If you try to implement it into the enterprise, it's absolutely impossible because there are no functionalities required by the enterprise, and it's a nightmare. However, for the small and mid-segment, it's absolutely the best.
What needs improvement?
I cannot remember anything specific about Sophos XG that could be improved at the moment.
For how long have I used the solution?
I have been working with Sophos for many years, perhaps around ten years, but I'm not certain.
How are customer service and support?
I cannot rate the technical support of Sophos on a scale from one to ten because I am a salesman and have no practical skill with the technical support of Sophos. I cannot compare it, and it feels nonsensical.
How would you rate customer service and support?
Negative
How was the initial setup?
In my opinion, it's not difficult to deploy Sophos XG. I have feedback that it's quite easy.
What about the implementation team?
I don't do installation for my customers or deployment. I am a salesman, and our partners handle that.
What was our ROI?
Regarding pricing, from my perspective, Sophos XG has good pricing because we still grow with the selling of Sophos firewalls and products every year by five to ten percent. From that point, I think it's good pricing, but you can always meet some customers who are not satisfied.
Which other solutions did I evaluate?
I am working not only with Sophos but also with other vendors like Barracuda. I don't have another product like the firewall, just Sophos and Barracuda as firewalls, the real firewalls.
What other advice do I have?
On a scale from one to ten, I can say that Sophos XG is a nine.
I am not able to compare the impact of Sophos XG's Deep Packet Inspection on network security because I'm a salesman.
I would rate this review an eight overall.
User-Friendly, Cost-Effective, and Excellent Support with Sophos Firewall
What do you like best about the product?
User friendly dashboard- Easy to configure and almost all of the configurations available in GUI.
Cost Optimistic Solution- With basic network protection subscription can create a number of SSL & IPsec VPN connections based on firewall VPN throughput, no additional cost for MFA setup, we can use software authentication for MFA for all SSL VPN & admin users.
Easy to manage- Centrally manage all branch firewalls via Sophos central cloud dashboard, no additional license required.
By using WAF add-on subscription, without additional appliances can secure internal web applications by off-loading SSL/TLS in gateway level.
Log Storage- Firewall comes with minimum 128GB inbuilt storage for logs retention and designed to delete old logs when it reaches threshold limit.
Customer Support- Quick response while raising support via support portal and mostly they call and ask for remote support. The response over global support number is very appreciable and they will loop to the respective team immediately.
Cost Optimistic Solution- With basic network protection subscription can create a number of SSL & IPsec VPN connections based on firewall VPN throughput, no additional cost for MFA setup, we can use software authentication for MFA for all SSL VPN & admin users.
Easy to manage- Centrally manage all branch firewalls via Sophos central cloud dashboard, no additional license required.
By using WAF add-on subscription, without additional appliances can secure internal web applications by off-loading SSL/TLS in gateway level.
Log Storage- Firewall comes with minimum 128GB inbuilt storage for logs retention and designed to delete old logs when it reaches threshold limit.
Customer Support- Quick response while raising support via support portal and mostly they call and ask for remote support. The response over global support number is very appreciable and they will loop to the respective team immediately.
What do you dislike about the product?
Configuration and controls via CLI is limited, applying bulk configuration through CLI is not possible. But, API integration is available, maybe it will address the requirement.
We only enable alerts and notification for predefined events in GUI, no options for custom events.
They release firmware updates quickly, sometimes they will revoke the update and push to install alternative versions.
We only enable alerts and notification for predefined events in GUI, no options for custom events.
They release firmware updates quickly, sometimes they will revoke the update and push to install alternative versions.
What problems is the product solving and how is that benefiting you?
No WLAN controller required- Manage Sophos wireless access points via firewall GUI and monitor access points client status in firewall dashboard, AP's will get software updates from firewall.
Providing Visibility From Endpoints- We can identify infected endpoints in the network by integrating the firewall with Sophos EPS. EPS agents share the list of applications used at endpoint level with firewall, we can block the applications at network level also.
Centrally manage- By connecting firewall to central account, securely manage the console globally, enable auto device backup to cloud and centrally store logs.
Providing Visibility From Endpoints- We can identify infected endpoints in the network by integrating the firewall with Sophos EPS. EPS agents share the list of applications used at endpoint level with firewall, we can block the applications at network level also.
Centrally manage- By connecting firewall to central account, securely manage the console globally, enable auto device backup to cloud and centrally store logs.
Easy to Manage and Well Integrated with Sophos Ecosystem.
What do you like best about the product?
Web interface is very clean and easy to manage, even for complex policies. It brings multiple security features like IPS, web filtering, application control, and VPN into a single device, which makes administration much simpler. I also like the seamless integration with Sophos Endpoint and XDR, giving us a unified view of threats and faster response.
What do you dislike about the product?
At times the firmware updates require careful scheduling as they may briefly disrupt services. These are not major issues, but improving them would make the product even stronger.
What problems is the product solving and how is that benefiting you?
Sophos Firewall protects our network from threats with IPS, web filtering, and application control, while also simplifying secure remote access with VPN. It has reduced our security risks, improved visibility of traffic, and made it easier to manage multiple policies in one place. The integration with Sophos Endpoint and XDR gives us faster detection and response, which saves time for our IT team and strengthens overall security.
Good centralized security solution
What do you like best about the product?
A clear menu navigation and rules.
What do you dislike about the product?
The licenses should be cheaper, as many SMEs will not be able to afford them in the near future.
What problems is the product solving and how is that benefiting you?
The security in the company network is thereby better protected.
Good products, getting more expensive, support only english (Indians)
What do you like best about the product?
The devices feature high-quality workmanship and software. There are a lot of features provided you pay for most of them. Implementing is self explaining, there are good instructions online. It's very easy to use, reaching from beginners to experts. Easy to learn, hard to master.
What do you dislike about the product?
The customer support only speaks english, which is hard to understand when you are talking to them, because they are all indians.
What problems is the product solving and how is that benefiting you?
It's a Router and it does all the things a router does. VPN, Firewall, routing, ...
Very good product with questionable pricing and mediocre support
What do you like best about the product?
Good interaction between different components of Sophos (Firewall, RED, Access Points, ...), good configuration options to ensure IT security, many different features combined in one device, after initial difficulties with the Sophos Firewall software, the problems have been pretty much resolved with the latest updates.
What do you dislike about the product?
The pricing policy of Sophos has worsened in recent years, new components such as access points, which now have to be managed via Central, are not fully compatible with older ones, making a mixed environment almost impossible and forcing you to replace all existing components when expanding. The support has also deteriorated in recent years, employees speak very poor English and are hardly understandable on the phone.
What problems is the product solving and how is that benefiting you?
Simple configuration to increase network security, good interaction of the individual Sophos components
Has provided excellent support and robust threat protection for network security
What is our primary use case?
My main use case for the Sophos XGS is as a perimeter firewall, and it has a WAF, web filtering, IDS, and email protection.
What is most valuable?
The most useful features in Sophos XGS are the web filter and IDS, along with email protection; those are the features that I use mostly.
Email protection is the IDS, and there's also the Web Application Filter that I find useful.
Regarding the synchronized security in Sophos XGS, the feature is automatically enabled if you have Sophos Endpoint, allowing them to synchronize through the cloud to communicate together. I find the feature useful and effective.
Sophos XGS helps to identify threats effectively, but it relies on the rules set in the IPS and IDS policies. In Sophos, we rely on the reports to see categorized attacks in progress, and we can then observe what has happened.
What needs improvement?
To improve Sophos XGS for the next release, I recommend enhancing visibility as it's the biggest challenge. There should be more details on visibility.
For how long have I used the solution?
I have been working with Sophos XGS Firewall since 2018.
What was my experience with deployment of the solution?
I haven't faced any challenges; they usually provide support whenever an issue arises and work on it until it's resolved.
What do I think about the stability of the solution?
I haven't faced any stability issues; it's perfect. I'm satisfied with its performance.
What do I think about the scalability of the solution?
For scalability, you purchase it according to the number of users and traffic; scaling means you would have to buy another product if you exhaust resources, but what we are using is enough to support our load.
So far, we are monitoring to see if we'll increase, but we are below the capacity of the device.
How are customer service and support?
The support is great, and it's sufficient to help me. I would rate the support a perfect 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before working with Sophos XGS, I evaluated other firewalls including Fortinet, using a smaller version of it, along with Untangle and Cisco Firepower.
The main driver to moving to Sophos was the price and value evaluation; the price was reasonable, and they provided enough features that we needed, as the previous firewalls were limited in traffic and number of users.
How was the initial setup?
It's easy to set up, and they provide support to help through the process.
What about the implementation team?
We were working with the provider and implementing it in parallel with what we had before, ensuring everything was moved before switching.
What's my experience with pricing, setup cost, and licensing?
I find the cost of the firewall to be moderate; it's reasonable.
What other advice do I have?
With Sophos XGS, there are no limitations on the number of users, and the setup is easy.
I would recommend that those planning to use Sophos XGS find it easy to use and deploy, and it works well, but they may need another tool for better visibility.
Sophos XGS helps to identify threats effectively, but it relies on the rules set in the IPS and IDS policies.
On a scale of one to ten, I rate Sophos XGS an eight.
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