I am using this product for security purposes.
Sophos Cloud Firewall (PAYG)
SophosExternal reviews
620 reviews
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Easy to Manage and Well Integrated with Sophos Ecosystem.
What do you like best about the product?
Web interface is very clean and easy to manage, even for complex policies. It brings multiple security features like IPS, web filtering, application control, and VPN into a single device, which makes administration much simpler. I also like the seamless integration with Sophos Endpoint and XDR, giving us a unified view of threats and faster response.
What do you dislike about the product?
At times the firmware updates require careful scheduling as they may briefly disrupt services. These are not major issues, but improving them would make the product even stronger.
What problems is the product solving and how is that benefiting you?
Sophos Firewall protects our network from threats with IPS, web filtering, and application control, while also simplifying secure remote access with VPN. It has reduced our security risks, improved visibility of traffic, and made it easier to manage multiple policies in one place. The integration with Sophos Endpoint and XDR gives us faster detection and response, which saves time for our IT team and strengthens overall security.
Good centralized security solution
What do you like best about the product?
A clear menu navigation and rules.
What do you dislike about the product?
The licenses should be cheaper, as many SMEs will not be able to afford them in the near future.
What problems is the product solving and how is that benefiting you?
The security in the company network is thereby better protected.
Good products, getting more expensive, support only english (Indians)
What do you like best about the product?
The devices feature high-quality workmanship and software. There are a lot of features provided you pay for most of them. Implementing is self explaining, there are good instructions online. It's very easy to use, reaching from beginners to experts. Easy to learn, hard to master.
What do you dislike about the product?
The customer support only speaks english, which is hard to understand when you are talking to them, because they are all indians.
What problems is the product solving and how is that benefiting you?
It's a Router and it does all the things a router does. VPN, Firewall, routing, ...
Very good product with questionable pricing and mediocre support
What do you like best about the product?
Good interaction between different components of Sophos (Firewall, RED, Access Points, ...), good configuration options to ensure IT security, many different features combined in one device, after initial difficulties with the Sophos Firewall software, the problems have been pretty much resolved with the latest updates.
What do you dislike about the product?
The pricing policy of Sophos has worsened in recent years, new components such as access points, which now have to be managed via Central, are not fully compatible with older ones, making a mixed environment almost impossible and forcing you to replace all existing components when expanding. The support has also deteriorated in recent years, employees speak very poor English and are hardly understandable on the phone.
What problems is the product solving and how is that benefiting you?
Simple configuration to increase network security, good interaction of the individual Sophos components
Sophos Firewall XGS a complete set for small and medium-sized enterprises
What do you like best about the product?
It works and is easy to use.
What do you dislike about the product?
Updates must be watched for and the changelogs must be read. Since this offers a complete set of functions, quite a few things always change.
What problems is the product solving and how is that benefiting you?
As a company, providing a comprehensive solution is sometimes not so easy, but Sophos offers a complete package in this area that goes beyond the firewall and can be easily integrated with other components.
User experience benefits from intuitive features and good support
What is our primary use case?
What is most valuable?
Sophos XG is user-friendly, easily configured, and has all the latest features, including URL filtering.
I have used the Synchronized Security feature of Sophos XG along with the Heartbeat functionality, specifically the Security Heartbeat.
The filtering capabilities of Sophos XG are good and I find it user-friendly.
What needs improvement?
An area that could be improved is technical support's ticket registration process. Sometimes when I contact technical support, they do not register the tickets properly. They ask about registered mail ID and registration number when I am already under pressure. For instance, when the internet is not working or when I cannot apply certain rules, I am already stressed, but the tech support did not register the calls. This happened three to four months ago.
For how long have I used the solution?
I have been using Sophos XG for one year.
What was my experience with deployment of the solution?
Installing Sophos XG is very easy, with no issues encountered.
The complete installation, including setting up all rules, takes approximately one and a half hours.
What other advice do I have?
I am familiar with Sophos XG.
We have purchased Sophos XG directly through Sophos, though I am not aware of the financial operations regarding the purchase.
I rate the technical support as eight out of ten.
On a scale of one to ten, I rate Sophos XG as eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
SOPHOS is Very Good Product
What do you like best about the product?
Appliances Robust Features and Dashoabrd Feature and Very User Frienly and Use to Understand , ease of Implementation.
Customer Support
Customer Support
What do you dislike about the product?
ISP Link Status some Time Take time to Dispaly
What problems is the product solving and how is that benefiting you?
HA
Web Filterring
Web Filterring
Strong Performance And Integration Define Sophos Solution, Though Cloud Management can be improved
What do you like best about the product?
We really like performance vs price which is really good, tight integration with Sophos solutions and a very clear roadmap for the platform evolution. We really appreciate how easy it is to use and how simple and fast was its implementation.
What do you dislike about the product?
Cloud management of complex infrastructure must be improved, Waf feauture is obsolete and Ips feature can be improved
What problems is the product solving and how is that benefiting you?
We need to manage of a complex network infrastructure composed of multiple subnets more than 10 (connected from 40gb to a single gb), on which all security controls are carried out, starting from dns protection and arriving at the inspection via TLS of each packets by applying multiple threat detection controls. Furthermore, integrating with the Sophos MDR suite allows us to mitigate risks that derive from an endpoint compromise. The solution has allowed us to obtain an very good level of security without impacting on performance with an easy but effective management.
Sophos Firewalls appreciated for user-friendly interface and ease of use
What do you like best about the product?
We have used Sophos firewalls for 10 years now and have continued to use them because of their ease of use, their great licensing structure, and their interface.
What do you dislike about the product?
My only dislike about Sophos Firewall is the support that we receive. We have had some good experiences but sometimes we run into issues where techs don't have good knowledge of the product, and they refuse to escalate tickets. Otherwise we love the product and the hardware and have had great success with it.
What problems is the product solving and how is that benefiting you?
Having a solution that was scalable to multiple sites was a big factor in choosing a product. Sophos Firewall has the ability to act standalone but can also be deployed in HA, and then you can aggregate multiple sites into Sophos Central for easier management of multiple locations. This was a huge benefit we found for using Sophos Firewall.
Just super simple and administrator friendly
What do you like best about the product?
Easy to configure / troubleshooting / features and seamless performance
What do you dislike about the product?
The log viewer only allows access to logs for a short period, requiring command-line access for older logs
What problems is the product solving and how is that benefiting you?
Problem only faced after upgrading the OS version
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