signNow
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Long-Time User
What do you like best about the product?
Templates, signing links, ability for user to print and/or refuse to sign
What do you dislike about the product?
Needs to have an equivalent to DocuSign's "Certificate of Authenticity". I have had several banks refuse to accept SignNow because the banks wrote into their procedures that they had to have the "Certificate", SignNow's history doesn't cut it as it doesn't associate the signature with the rest of the signer's information.
Dash board needs a way to select multiple documents at once (perhaps check boxes out the left) and then take action at once on all the ones selected (like archive or delete).
Dash board needs a way to select multiple documents at once (perhaps check boxes out the left) and then take action at once on all the ones selected (like archive or delete).
What problems is the product solving and how is that benefiting you?
Completely got rid of faxing, scanning, and chasing down signers and documents.
Recommendations to others considering the product:
Great platform for esignatures. Easy to use. Careful if your users of the documents require a "Certificate of Authenticity".
Easy to use
What do you like best about the product?
Customers like it! It's easy to use and resend links if needed. Staff likes it too. People are impressed that we have a tool like this to provide convenience for them. Can be used for multiple signers. More affordable than some of the other options available on the market.
What do you dislike about the product?
Customer service is sometimes lacking. Our business is in EST zone and Sign Now is Pacific time. They don't always reply in a timely manner. (I've been trying to reach them since yesterday morning -- left a couple of messages with no responses yet). I don't have to reach out often, but when I do, it's not as easy as I would normally prefer.
What problems is the product solving and how is that benefiting you?
Clients in other cities/states do not have difficulty wrapping up paperwork quickly. They don't have to come in and we can avoid the timely and costly issue of mailing paper applications elsewhere and hoping they come back. Also helps save on the cost of paper and postage. People are so busy these days, it helps wrap things up quickly at their convenience.
Recommendations to others considering the product:
Set up support was helpful. I like the training resources available for admin and new users.
Good but glitchy.
What do you like best about the product?
I spend less time helping clients sign contracts.
What do you dislike about the product?
Guide me doesn't always work. Required fields are too strict. Can't setup Radio check boxes across pages.
What problems is the product solving and how is that benefiting you?
Saves time.
Love SignNow!
What do you like best about the product?
The ease of getting all parties' signatures.
What do you dislike about the product?
not sure what to dislike about this website??
What problems is the product solving and how is that benefiting you?
Makes it easier to obtain signatures.
Recommendations to others considering the product:
It's just so much better! Give it a try!
This is saving me a ton of time and effort!
What do you like best about the product?
No more scanning - emailing - printing. I can just get e signatures save and send!
What do you dislike about the product?
So far I have found nothing that I dislike
What problems is the product solving and how is that benefiting you?
I believe it will save me a ton of time
Recommendations to others considering the product:
Ensuring that during the emailing phase of sending a contract for signature that it remains HIPAA compliant
Sign Now makes my life easier
What do you like best about the product?
I like the click and go and automatic response of the signed contract without me having to click anything.
What do you dislike about the product?
I do not understand why we have to make a template to send it out after adding the sections.
What problems is the product solving and how is that benefiting you?
Invoicing is being solved.
It does what it is suppose to do.
What do you like best about the product?
It's very easy to use, and to setup. I like that you have an app, and an online version.
What do you dislike about the product?
The pricing for a full account. I am a small business. They should have a small business pricing. I did not see KBA authentication.
What problems is the product solving and how is that benefiting you?
I use a secure portal. I use SignNow as an alternative for my non-tech-savvy clients. They seem to understand this better.
Recommendations to others considering the product:
Better pricing.
Room for Improvement
What do you like best about the product?
It seems as if it goes to recepients immediately and I like being able to re-send documents.
What do you dislike about the product?
I dislike no autopopulate features for previous recipients and also the inability to edit my document after clicking done but before others have signed. Also, many of my recipients are clients who've never seen or used SignNow and some of them are not completing their part because a header shows "complete" when it is not. I think more streamlined elegant design for new user experience would be very helpful. Also, the mobile application is not nearly as robust in features as my desktop verson so I rarely see the advantage of having it other than to "check" progress or review documents.
What problems is the product solving and how is that benefiting you?
No need to print/scan/sign/scan/email on the part of my clients
Works well
What do you like best about the product?
Very speedy process. Makes it easy to get documents signed on the go
What do you dislike about the product?
System crashes often. Sometimes when I’m in the middle of a document , then I lose everything.
What problems is the product solving and how is that benefiting you?
Sign ups are able to be done on the go and not in-person. People can easily receive paperwork via email and send back with signature
Works well
What do you like best about the product?
Easy and fast to use with both freeform and structured templates.
What do you dislike about the product?
nothing to dislike really. It's simple and easy to use.
What problems is the product solving and how is that benefiting you?
Getting signatures on documents and contracts. It also acts as a repository for documents. I have been using this for several years.
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