signNow
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Very happy with the software
What do you like best about the product?
The ease of use and the encrypted service,
What do you dislike about the product?
If you delete a signature request, it sends an email to the recipient, which can be confusing. I also have to change the subject line with each email and wish I could have it set to read the way I want it to.
What problems is the product solving and how is that benefiting you?
Minimal contact to get signatures needed for tax returns. Time save and perfect for the Covid year.
Recommendations to others considering the product:
Great product at a reasonable price.
Great product! I left other document signing site after 10+ years for SignNow and love it.
What do you like best about the product?
I like how simple the site it. I click upload and am ready to start adding forms. I also really like the price point.
What do you dislike about the product?
I have yet to find anything with this product which I dislike.
What problems is the product solving and how is that benefiting you?
I have yet to find anything with this product which I dislike.
Recommendations to others considering the product:
I would recommend you try this over the competitors.
Relatively User Friendly
What do you like best about the product?
Easy to sign, share, and send documents.
What do you dislike about the product?
Takes time to get used to the interface.
What problems is the product solving and how is that benefiting you?
It is a more effortless document signing and sharing process than our previous processes.
Takes the legwork out of signing
What do you like best about the product?
I like that I can fill in fields when needed and make changes to my documents on the fly.
What do you dislike about the product?
I wish there were some editing features like the ability to cross out a line or highlight a line.
What problems is the product solving and how is that benefiting you?
No driving to a home for a signature
Easy templates - great tracking
What do you like best about the product?
The simplicity to create a template and track (or reassign) the signature paths.
What do you dislike about the product?
Inability to edit a document. Need to edit in word and reupload.
What problems is the product solving and how is that benefiting you?
Managing serval agreements out for signature at once.
Employment offers just became simpler...
What do you like best about the product?
It is incredibly easy to upload employment offer letters, set up the signatures in two clicks, then include the link in an email along with signature links for the other offer documents (background check authorization, etc.). On more complex offers we can easily set up multiple signatories where before we'd have to send a pdf from person to person, with each individual having to figure out their own way to sign it.
What do you dislike about the product?
I haven't really found anything wrong with the software yet. We don't use the full scope of its features since we don't need to, but it's working fine so far.
What problems is the product solving and how is that benefiting you?
Our recruitment process has become much more efficient now that we can easily send offers to candidates to sign. Before, we would send pdfs to candidates who then had to figure out on their own how to sign it, such as printing/signing/scanning it. Not all of our employees are equally tech-savvy, so some even preferred to go to our facility to sign it in person. Now that we can send them a link that they can sign from anywhere, even their phone, it has become much easier for us to get everything quickly signed and has dramatically improved our candidate experience.
Easy to use
What do you like best about the product?
I like that it is easy to change the form and to download completed forms. You can also save them into different folders. It is very easy to use.
What do you dislike about the product?
I spend quite a bit of time deleting forms that are not filled out. It would be nice if they automatically deleted.
What problems is the product solving and how is that benefiting you?
Much easier than organizing and managing paper forms.
Reliable Site
What do you like best about the product?
How easy it is to make templates for our clients to sign.
What do you dislike about the product?
How things are automatically mandatory to sign unless you otherwise specify. I feel like it would save me some time if it were vice versa.
What problems is the product solving and how is that benefiting you?
The ease of having all documents organized and in digital format. I cuts the time it takes to have our clients sign forms in half.
Recommendations to others considering the product:
Keep an eye on the expiration date that you send to some clients!
User friendly experience and easy integration with Hubspot via Zapier
What do you like best about the product?
It is relatively user-friendly, and integrates easily with Hubspot via Zapier. These are what make it an easy choice to continue using for now.
Additionally, the field options are all useful and haven't found myself wanting anything else that isn't available.
Additionally, the field options are all useful and haven't found myself wanting anything else that isn't available.
What do you dislike about the product?
I don't like how many emails I receive for each document. Perhaps there is a setting to change this, but it's a bit annoying getting three emails when an action is taken. I'd rather just get one that summarizes all three actions since they're simultaneous.
It also isn't intuitive to realize the need for confirming the type of data entered, in order to use it in another calculation. After reading the help file, it still took some playing with it and testing to realize what was missing.
I'd also like to be able to edit the document itself in the system, but realize this is outside the scope of the product.
I also wish I could see a document with data when it has been pre-filled and created through Zapier. However, I can only see the fields in the document, not the data that the signers can see.
It also isn't intuitive to realize the need for confirming the type of data entered, in order to use it in another calculation. After reading the help file, it still took some playing with it and testing to realize what was missing.
I'd also like to be able to edit the document itself in the system, but realize this is outside the scope of the product.
I also wish I could see a document with data when it has been pre-filled and created through Zapier. However, I can only see the fields in the document, not the data that the signers can see.
What problems is the product solving and how is that benefiting you?
Automating our statement of work process has been a huge time-saver.
Simple, No frills e-signing
What do you like best about the product?
The app is quite easy to use. The pricing is reasonable and much lower than docusign or other equivalent alternates. The signing experience on docusign is definitely better and looks more professional but Signnow is not very far behind.
What do you dislike about the product?
Their app user interface has definitely improved over time but still has some way to go to match docusign. While they match docusign in terms of features on paper, the user experience definitely has scope for improvement.
What problems is the product solving and how is that benefiting you?
We have been using SignNow for signing contracts and agreements. Earlier we used to physically sign and have a back and forth over email to countersign. With SignNow the process is optimised. We have not used some of the advanced features like templates and groups (primarily because it wasn't very clear what benefits we were getting).
Recommendations to others considering the product:
It's definitely a product I would recommend to others looking for a e-signing software. We have been using it for over 3 years and have found it to be reliable and stable. The product has improved during this time as well.
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