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External reviews

345 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Vlad B.

Increasing risk exposure awareness and control with minimal effort

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Having a centralized platform to address all cloud security concerns is invaluable. I'm particularly impressed with the rapid rollout of new features. Lacework provides a comprehensive view of our internal environment and proactively prompts us to address potential security issues with its top-notch alerting system.
Integrating Lacework into our system was seamless. Setting up their agents across our cloud environments was straightforward.
While the ever-expanding capabilities of the platform can be a tad overwhelming, Lacework's exceptional customer support ensures we're always current and can maximize the benefits of their latest features.
What do you dislike about the product?
The price might be a bit steep for smaller companies. Even though you get a lot for what you pay, and I fully understand why they charge what they do because of the top-tier support, it'd be cool if they had some more affordable plans in the future. This way, even smaller teams with tight budgets could benefit from some of their awesome features. They really could help a lot of businesses stay safe out there.
What problems is the product solving and how is that benefiting you?
Lacework has allowed us to gain better control over our cloud security with minimal effort. After addressing the initial issues that were identified, we now rely on its excellent proactive alerting to stay current and minimize the risk of cybersecurity attacks.


    Information Technology and Services

Lacework review

  • October 09, 2023
  • Review verified by G2

What do you like best about the product?
Lacework is fantastic from both the security software aspect as well as the partnership they provide via customer support and other channels. They act as an extension of my security team.

The initial implementaion was completed in a morning. Integrating it into existing environments and environments that were created after we started using it was very easy.

It is easy to use, and has valuable features, including Jira integration which allows early and frequent updates of any outstanding issue.
What do you dislike about the product?
There is nothing to dislike. The product and service are fantastic.
What problems is the product solving and how is that benefiting you?
The primary business case for Lacework is to simplify our SOC reporting processes


    Grant F.

Easy to find and locate issues with numerous ways to filter threats

  • October 06, 2023
  • Review verified by G2

What do you like best about the product?
Able to see lots of data without being overwhelmed with walls of texts and distracting information.
What do you dislike about the product?
While there is a tab about critical alerts on the dashboard, I would like an additional tabs for new and/or severe alerts occur.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting company funded projects to maintain security awareness for customer security.


    Michael P.

Application protection in the cloud using AI to bubble up important events

  • October 06, 2023
  • Review verified by G2

What do you like best about the product?
An easy tool to setup to weed out noise of security alerts.
What do you dislike about the product?
Recent changes to using VCPU pricing could make it expensive.
What problems is the product solving and how is that benefiting you?
Lacework has helped us have piece of mind in regards to activties in our production environment. We don't have to worry about as much noise as the important risky alerts get posted to us instead of common behaviors. It has also helped us with following recommendations for security practices across multiple clouds.


    Manufacturing

Lacework - The Alerts you need, when you need them!

  • October 05, 2023
  • Review verified by G2

What do you like best about the product?
The part of Lacework that I like the most is the cloud compliance portal. It is the part theat I use most often.
Being able to work towards compliance across multible standanrds in one single place is great!

The Customer support is amazing. I can get answers to my questions even if they are not explicitly related to Lacework.

It is extremly easy to integrate with your current stack. I would reccomend using Terraform. But if you don't want to the Python SDK makes it easy to implement new solutions programtically.
What do you dislike about the product?
I think it would be nice if you could create out own reporting danshboards that could go back months in time. This would be nice to show to the higher-ups so that they can see the improvments that have happened.
What problems is the product solving and how is that benefiting you?
Lacework is solving many problems for us.
They act as a single pane of glass that allows us to see where we stand in our cloud along with getting alerts on any pressing issues that might come up.
In essence, they help improve the insight you have on what is going on in your cloud.


    Jake J.

New visibility and insights into our cloud environment with Lacework

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Lacework was extremely easy to deploy and immediately provided exceptional value. One of our organization's largest pain points was our lack of visibility into our cloud environments. Once we deployed Lacework we immediately discovered services and host vulnerabilities we were unaware of. These insights allowed us to quickly identify our highest-risk areas so we could focus on remediation and mitigations in areas that would have the most impact.
On the few occasions we've had technical issues, we've been able to quickly resolve them due to Lacework's tremendous customer support organization. They are the first vendor we've worked with that hosts regular office hours with technical experts who can work to resolve just about any issue.
What do you dislike about the product?
Due to the huge amount of data and features in Lacework, sometimes navigating the platform can be a little cumbersome. It took a little longer than expected to understand the best process for getting the most out of the platform.
What problems is the product solving and how is that benefiting you?
Lacework solves the problem of a complex cloud environment. We now have incredible insight into our security posture in our cloud environment and can work to prioritize remediation or mitigation plans for high-risk areas. Lacework allows us to dedicate our efforts to areas that will have the most benefit for our organization.


    Jonatan G.

A great Cibersecurty monitoring platform

  • September 18, 2023
  • Review verified by G2

What do you like best about the product?
We use Lacework as our Cibersecurty Cloud activity monitoring tool. Lacework give us alerts about suspecious activities happening in our clouds and provides us relevant information for investigations. Also, vulnerabilities management for hosts and containers are very valuable as we use the reports as our baseline to drive our security releases. Finally, we use Security Compliance information to evaulate our security posture and is has been very useful to enforce our security policies.
What do you dislike about the product?
We have found some issues dealing with the volume of information that we have with the user interface; nevertheless the support team has helped us to find the way to use the Lacework API to retrieve the reports that we need.
What problems is the product solving and how is that benefiting you?
Lecework help us to unify and centralize several securty features instead using different brands and tools. Lacework gives visibility to our security issues and the main benefit for us is that we can track and follow them. The dashboards and insigths can help us to understand our progress and help us to prioritize our security improvement projects.


    Cardell G.

The Team at Lacework Has Been Super Supportive with The Information, Training and Knowledge Sharing.

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
With the advent of using Slack Workspace, having the accessibility to reach out directly to our team always results in an immediate response. Furthermore, we have an on-going Monthly touch base via Zoom to ensure that our goals and priorities are meet. With this much attention, as a customer I’m extremely happy to know that our interest, security, and clients are at the best of heart.
What do you dislike about the product?
I don’t have anything that I currently dislike. My full introduction to the Security side of IT have been a wonderful journey, especially when you’re working with a team such as Lacework.
What problems is the product solving and how is that benefiting you?
Lacework is solving a multitude of issues for my company which benefits us in every way possible related to their services.


    Insurance

Better view of the infrastructure

  • September 04, 2023
  • Review provided by G2

What do you like best about the product?
The amount of information it collates and correlates, is amazing. Also the defining of different environments and how they interact with each other. Also the way to know more about possible threats.
What do you dislike about the product?
That normally alerts are sent at night to the team and also it sometime is not so great at alerting too, like too much data and not enough relevant information.
What problems is the product solving and how is that benefiting you?
It helps to monitor the cloud env, passively, and doesn't want too much user interaction, so that is great.


    Education Management

Lacework making life easy!

  • September 01, 2023
  • Review provided by G2

What do you like best about the product?
Lacework is an amazing tool which accurately with less false positives identities cloud vulenerabilities. I found it's Dashboard really useful.
What do you dislike about the product?
Lacework has a lot of overlaps with other tools where it creates a redundant issues
What problems is the product solving and how is that benefiting you?
Laceowkr is making my cloud more secure where I lack knowledge for a platform like Azure.