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External reviews

614 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Good product and support

  • August 14, 2020
  • Review provided by G2

What do you like best about the product?
Some of the CloudBees Jenkins plugins provide some really useful functionality.
What do you dislike about the product?
There appears to be a few bugs here and there in the CloudBees proprietary plugins that occasionally causes crashes. I dislike the fact that I don't know what's going on under the hood when these bugs happen so I need to open a support ticket and wait instead of being able to check what went wrong myself. We periodically have agent disconnection problems too and are unable to resolve these.
What problems is the product solving and how is that benefiting you?
We're using CloudBees CI as a orchestration tool for our CI processes as well as as a tool for automating common engineering processes. We've made a lot of improvements in the way we build and deliver software since we switched from Jenkins, being able to build and ship code much faster and in a much more robust way.
Recommendations to others considering the product:
CloudBees CI offers great support and added functionality on top of the open sourced Jenkins. The pricing and lack of visibility into the proprietary components are a downside though, so be sure to review the added functionality to determine if it is worth the cost.


    Sankara Reddy A.

stable, feature-rich, scalable, extensible and yet simple CI

  • August 13, 2020
  • Review verified by G2

What do you like best about the product?
best scalable and extensible architecture
What do you dislike about the product?
licensing model can be more flexible but not a big problem compared to value that it provides
What problems is the product solving and how is that benefiting you?
continuous integration testing, works with multiple cloud providers and one stop shop for many needs


    Financial Services

Cloudbees CI Review

  • August 13, 2020
  • Review provided by G2

What do you like best about the product?
Plugin support, customer support, migration from Jenkins OSS is simple
What do you dislike about the product?
I dislike the general complexity that comes with moving from freestyle to pipelines
What problems is the product solving and how is that benefiting you?
Getting it set up
Benefits is the stability compared to Jenkins OSS


    Pau P.

CloudBees CI in my work

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Excellent support, accurate results, effective results, I recommend using Jenkins for the automation. Your support in this area is really clear and very useful to understand problems. Cloudbee Jenkins is widely used for automation on DevOps platform.
What do you dislike about the product?
Several of the internal workflows needed to calibrate and the migration was not easy because some teams worked with spinners. But I don't think there are bees missing, I think it may be simpler.
What problems is the product solving and how is that benefiting you?
We are moving to DevOps in the company, which will allow us to easily manage the Jenkins Assistant, so that developers can adapt workflows to their own needs without affecting others.
Recommendations to others considering the product:
I highly recommend using it, at least experimenting with it, because it' s easy to implement.


    Ankita C.

Robust automation service quickly that execute without hampering our developer's team environment

  • July 19, 2020
  • Review provided by G2

What do you like best about the product?
CloudBees CI is a robust automation service that we used in our organization using with 3d architecture based application. It helps to understand the continuous integration and continuous delivery of the software we used with CloudBees CI. It makes the automated tasks very simple and very quickly execute without hampering our developer's team environment or compliance. It is providing onboard tools for the teams to quickly start working with pre-configured inbuilt templates. It can also help to reduce human effort and very smartly it works. Overall, It is well suited for the developer team in our organization that rely on automated job task through CloudBees CI. CloudBees is providing great service in continuous integration and delivery based task.
What do you dislike about the product?
Everything is perfect and providing top-notch service the consumer but the documentation could be better for the new user to get on board very easily and get to know about script execution.
What problems is the product solving and how is that benefiting you?
It helps to understand the continuous integration and continuous delivery of the software we used with CloudBees CI. It makes the automated tasks very simple and very quickly execute without hampering our developer's team environment or compliance. It is providing onboard tools for the teams to quickly start working with pre-configured inbuilt templates. It can also help to reduce human effort and very smartly it works. Overall, It is well suited for the developer team in our organization that rely on automated job task through CloudBees CI.


    Diana G.

Great tool with comprehensive support.

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
The CloudBees support staff is competent and knowledgeable very. They usually fill gaps in Jenkins' plugins and documentation, especially when folks attempting to make use of them are not Java programmers. Often it's tough to decipher exactly where they're going. But in case I've a request, I can ask somebody for a quick solution. I love the attention of yours to step and detail by step wide instructions.
What do you dislike about the product?
Sometimes the documentation is missing some info, for example where you can look for an update file or perhaps the way to manage a specific folder.
What problems is the product solving and how is that benefiting you?
When coupled with a different Jenkins installation, I'd to include particular options to ensure that the staff had the same capabilities as our initial Jenkins installation. cjs supplied me with plug ins that I'd to add, and after that aided me arrange the actual measures of the update, making certain I'd a strategy to back up if the update process was random or inconsistent.
Recommendations to others considering the product:
If you've your very own Jenkins-server as well as you use it for vital features, it is really worth buying a service agreement. The dollars you spend today is going to save you the pain of tomorrow.


    Mayur G.

Shortening Software build time with Cloudbees

  • June 12, 2020
  • Review provided by G2

What do you like best about the product?
Cloudbees Build acceleration entirely and intelligently speeds the software build by distributing tasks over to different cloud clusters. Cloudbees build and accelerate work perfectly fine with other famous cloud services providers such as AWS, GCP, and AZURE. With the help of Cloudbees Build Acceleration, we were able to get rid of the old process of slow builds and improved our build time.
What do you dislike about the product?
Everything seems to work fine with Cloudbees Build accelerator and we have no such issues with it.
What problems is the product solving and how is that benefiting you?
Cloudbees Build Accelerator has helped us in improvising and increasing the speed and accuracy of software build time. Before Cloudbees our lot of infrastructure was used to run builds and tests and it took a lot of time but with Cloudbees the software build speed has tremendously increased and half our infrastructure is utilized.


    Government Administration

CI CD Pipelines

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
The best part s the support from Cloudbees.
What do you dislike about the product?
As it runs on Containers, knowledge of containers is must
What problems is the product solving and how is that benefiting you?
we are working for one of Australias biggest govt project, where we have moved lot of legacy cron jobs to CloudBees Jenkins
Recommendations to others considering the product:
Best tool for CI CD implementation.


    Jeroen B.

Delivery times reduced while getting more insight into our obstacles

  • June 03, 2020
  • Review provided by G2

What do you like best about the product?
Instead of all kinds of automation scripts all over the place, maintained by different people, we now use Cloudbees CD to manage the different stages in our deployment pipeline. Because of that centralized approach we now have gotten transparent in sight into the full pipeline, making it easier to address annoying obstacles we have.
What do you dislike about the product?
We did run into some limitations of the API support, making it necessary to create some workarounds. But we see improvements being made since the initial implementation.
What problems is the product solving and how is that benefiting you?
We have a growing number of development teams, spread over multiple countries. Deploying to production became problematic, as our operations team was constantly needed and became a bottleneck. Using Cloudbees CD the teams have regained control over their products and deployments: using standardized pipelines, they decide now when to push updates to the different stages in the deployment pipeline, increasing their effectiveness.


    Hospital & Health Care

The best CI/CD tool on the market!

  • May 31, 2020
  • Review verified by G2

What do you like best about the product?
It is easy to setup the managed Jenkins instance, and it is very easy to setup the global Kubernetes pod template and the Jenkins pipeline can use the template via label defined in the pipeline agent.
What do you dislike about the product?
It would be nice to have the global http/https proxy set at the Cloudbee core level and not have to go to the managed Jenkins plugin advance setting to configure the proxy.
What problems is the product solving and how is that benefiting you?
We use CloudBees CI as our company standard CI/CD tool to build and release software to our clients. It helps us perform our tasks easier than using other open source tools.