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Fast and Responsive
What do you like best about the product?
The Jenkins support team is very fast and responsive in troubleshooting our issues.
What do you dislike about the product?
Documentation could be improved on to make self troubleshooting easier.
What problems is the product solving and how is that benefiting you?
Crashing Jenkins nodes and trying to patch / update our Jenkins Master nodes.
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Quality at its best
What do you like best about the product?
The partnership we have with Cloudbees is amazing. They keep us informed and help us work through our concerns and issues.
What do you dislike about the product?
I have no compliants. They have great service and assistance readily available.
What problems is the product solving and how is that benefiting you?
Implementing solutions to help speed up our implementation of business through cloudbees jenkins.
Recommendations to others considering the product:
n/a
A great step towards enabling more agile DevOps practices
What do you like best about the product?
Runs in Docker/Kubernetes which allows for empheral build agents and the ability to specify more with code
Greater flexibility
More autonomy for dev teams (more control of how they organize and secure masters and teams)
Greater flexibility
More autonomy for dev teams (more control of how they organize and secure masters and teams)
What do you dislike about the product?
Would like to see more analytic capabilities build into the tool. I realize DevOptics has a lot of the analytic capabilities but having more in Core itself would go a long way
What problems is the product solving and how is that benefiting you?
Helping facilitate adoption of Value Streams across different teams and organizations
Ability to provision build infrastructure on demand
Ability to provision build infrastructure on demand
Recommendations to others considering the product:
Ensure you have a solid Kubernetes engine to run Core in
Cloudbees Support saves our builds!
What do you like best about the product?
Cloudbees support is always responsive whenever we have issues with our Jenkins masters, we appreciate the thorough help and support.
What do you dislike about the product?
Organizational problems that only certain people within the Org can talk to support and we have to open issues through them
What problems is the product solving and how is that benefiting you?
Problems with Jenkins Masters, build servers etc.
We like the vetted and tested plugins
We like the vetted and tested plugins
CloudBees Review
What do you like best about the product?
The ability to receive expert help when issues arise. Without this, our teams would be stuck searching Stackoverflow and Google for answers.
What do you dislike about the product?
This is more of an organizational issue, which is the fact that only a small subset of individuals in our organization have the ability to interact directly with support.
What problems is the product solving and how is that benefiting you?
We are enhancing our teams ability to deliver software quicker.
Awesome
What do you like best about the product?
Cloud bees jenkins support is really good.. Response is very fast
What do you dislike about the product?
Documentation is not good. Need more Plugins
What problems is the product solving and how is that benefiting you?
High availability issue for Jenkins master
Cloudbees Jenkins Review
What do you like best about the product?
Open Platform, Cloudbees Support, and Product Innovation.
What do you dislike about the product?
Complex Configuration & Non-Automatable Setup.
What problems is the product solving and how is that benefiting you?
Problems: Delivering the Deployment Pipeline Pattern for thousands of Apps/Repos
Benefits: Increased Release Velocity. Improved Value Chain Visibility. Better Security.
Benefits: Increased Release Velocity. Improved Value Chain Visibility. Better Security.
Good experience
What do you like best about the product?
Easy to operate, intuitive users can be independent
What do you dislike about the product?
I still don't know the tool to give this opinion so much
What problems is the product solving and how is that benefiting you?
I can handle the tasks independently and the work teams can have autonomy
Jenkins Engineer
What do you like best about the product?
CloudBees support has always responded to my problems and questions extremely quickly and with great attention to detail.
What do you dislike about the product?
There is nothing that I dislike about CloudBees Support.
What problems is the product solving and how is that benefiting you?
Having support there as a sounding board to bounce ideas off of has greatly helped us provided improved services to our users.
Plugin testing as a full bundle
What do you like best about the product?
The thorough testing that undergoes before shipping the whole core and plugins together as bundles, this saves our team time to manage this ourselves
Also in case of issues, having a call to help us debug and solve the issue helped
Also in case of issues, having a call to help us debug and solve the issue helped
What do you dislike about the product?
Ability to test our own custom plugin or say a new type of bundle is missing. It would be great to provide an exposure to a test environment on your cloud which can help us do this and run through your test suites etc
What problems is the product solving and how is that benefiting you?
Well tested software bundle of Jenkins, and recommending the upgrades/fixes/tuning
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