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Terrible experience, they were not even able to properly issue an invoice

  • By Luca Stefano S.
  • on 07/14/2023

What do you like best about the product?
Simple usage, you just change urls and you are done.
What do you dislike about the product?
Terrible support, completely useless. Even tho I had filled in my company data, they sent me an invoice with the wrong VAT ID and I could not add that to expenses. After more than 3 months, I'm still waiting for them to fix it and issue it correctly.

In addition to that, beware that you will not be able to downgrade to a cheaper plan earlier than 30 days after the event have passed if you had a spike of traffic. This means you get to pay for two months on the bigger plan.
What problems is the product solving and how is that benefiting you?
Hey, *it was.

Nothing you cannot solve with any other alternative, to be frank.


  • By Cloudinary Support
  • on 10/06/2023

We’re sorry to hear about your issue. Please rest assured we will reach out shortly to to assist you further.