Effective for managing shadow IT and provides continuous data protection for users connected to the internet
What is our primary use case?
Our one use case involved shadow IT. We had numerous cloud applications being used by the business without the IT team's awareness. A lot of data was being exchanged with these cloud applications.
Another use case centered around our corporate applications, specifically Google Workspace. We integrated Google Workspace with Netskope to protect our cloud usage and data, including email IDs and Google Drive storage.
These are the use cases we applied the tools to.
How has it helped my organization?
The benefits revolved around effectively addressing the use cases using Netskope. Regardless of user location, as long as they were connected to the internet, their data remained protected at all times. These were the major benefits we obtained.
What is most valuable?
The most valuable features were related to discovery, data protection, and ensuring compliance with regulations.
For how long have I used the solution?
In my previous organization, we heavily used Netskope. We employed Netskope for all our cloud applications and for managing shadow IT. So, for any applications we had in the cloud, we used Netskope to retrieve details about shadow IT. On top of it, we employed it to safeguard the data on those cloud applications.
I used Netskope five months ago. I changed organizations around five months ago. But prior to that, I was using Netskope. I have used it for approximately four years. I worked with the latest version.
What do I think about the stability of the solution?
It is a stable solution. From a solution perspective, I didn't face any challenges. However, there were operational matters that we managed on a day-to-day basis.
What do I think about the scalability of the solution?
It is a scalable solution.
Approximately around 30,000 end users are using this solution.
How are customer service and support?
We've encountered numerous cases. Whenever we came across functional or technical issues, we raised questions with the technical support team.
I would describe customer service and support as decent. Our technical account manager always got involved when we raised concerns, ensuring proper escalation so we got a timely resolution.
How was the initial setup?
The first setup process was pretty simple. You just have to integrate the solution with cloud workspaces and applications and it is easily accomplished.
What about the implementation team?
The deployment was a collaborative effort. We engaged both the vendor and third-party assistance. Our in-house team used relevant intelligence to ensure successful deployment.
Two major teams were primarily involved: the InfoSec team and the IT team. The InfoSec team covered the solution and helped the IT team with configuring best practices. Additionally, we had a partner team that implemented the solution for us.
For deployment, we followed a straightforward approach. First, we identified our known applications and domains and then planned how to integrate our account users with Netskope. Next, we used the discovery module to identify shadow IT instances. Finally, we configured policies, initially placing them in monitoring mode. Once the tools matured, we transitioned those policies from monitoring to protective mode.
The maintenance was easy.
What's my experience with pricing, setup cost, and licensing?
Pricing depends on customer relationships, negotiations, and partner involvement. Each product owner has their own licensing terms, which all play into the overall cost because they involve a partner. Overall, it depends on the negotiation skills.
Netskope's pricing is reasonable compared to Microsoft. Microsoft tends to sell individual licenses as bundles. For instance, if you're using licenses like E3 versus E5, E3 offers limited functionality, while E5 provides a bundle. Microsoft's pricing is somewhat higher, considering Netskope's capabilities as well.
Which other solutions did I evaluate?
I have experience with a few other solutions, like Symantec and Microsoft, but my involvement with those was limited. Netskope was the major focus.
If you're heavily invested in Microsoft, Microsoft KSP might be the way to go. Otherwise, you might consider Netskope. So, it is dependent on the infrastructure.
What other advice do I have?
I'd suggest that any company not heavily dependent on Microsoft could consider starting with Netskope. Cloud journey also matters; if you're deeply involved in the cloud, Netskope is a good solution to safeguard your cloud data.
Overall, I would rate the solution an eight out of ten. I deduced two points: one for their feature modification and one for the feature maturity of the solution.
Which deployment model are you using for this solution?
Public Cloud
Scalable platform with an easy deployment process
What is our primary use case?
We use the product for cloud application access.
What needs improvement?
The product's integration with VMware Workspace ONE could be improved. Additionally, they could add endpoint security features similar to Trend Micro.
For how long have I used the solution?
We have been using the platform for 18 months.
What do I think about the stability of the solution?
I rate the platform's stability an eight out of ten.
What do I think about the scalability of the solution?
It is a very scalable tool.
How are customer service and support?
The technical support team takes too long to reply for different time zones. We have to give them all the information from the beginning per their protocol every time.
How would you rate customer service and support?
How was the initial setup?
It is a SaaS-based solution and is deployed on the cloud. It is very fast to deploy. We took three months to complete as we had to make many changes to the previous version. I rate the process a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The product's price is average. We are receiving a competitive offer from Trend Micro Apex One. So, we are evaluating it.
Which other solutions did I evaluate?
We are evaluating Trend Micro Apex One.
What other advice do I have?
I advise others to make an inventory of all the cloud apps. They should ensure all the shadow IT instances are included in their policies.
I rate the platform an eight out of ten.
Netskope over normal VPN
What do you like best about the product?
One of the most appealing aspects of Netskope is its robust Multi-cloud support, catering to multiple cloud platforms, including public, private, and hybrid clouds. This versatile support allows users to seamlessly manage their cloud environments. Additionally, the platform offers real-time visibility and control over cloud usage, enabling users to stay on top of their cloud activities with ease. The deployment process is also hassle-free, making it a convenient choice for businesses.
What do you dislike about the product?
Some users have found that Netskope may not seamlessly integrate with certain security tools or applications. As a result, ensuring smooth integration may require additional resources and time.
What problems is the product solving and how is that benefiting you?
The problems that Netskope effectively solves are highly beneficial for users. With its user-friendly interface, security teams can easily manage policies, monitor activity, and promptly respond to threats. The intuitive design streamlines the process of ensuring a secure cloud environment.
Moreover, Netskope's real-time visibility and control features are invaluable in tracking cloud usage across various devices, locations, and users. This level of insight not only aids in monitoring users but also helps with cloud billing, providing businesses with a comprehensive understanding of their cloud expenses.
Netskope Review
What do you like best about the product?
Netskope Private Access provides only authenticated users to access the application and it only allows those users whose access has been provided. It provides fast and secure access to the application, whereas a VPN allows users to connect to the whole network once the VPN is connected.
What do you dislike about the product?
Publisher upgrade should be pre intimidated.
NPA user interface can be more simplified.
Backend changes should be notified.
What problems is the product solving and how is that benefiting you?
It enables remote users to connect the on premise or cloud hosted application.
It overcomes the drawbacks of VPN.
It only allows the genuine user to access the application.
Netskope : Protect your data with CASB-DLP solution
What do you like best about the product?
Netskope is a highly regarded cloud security platform known for its comprehensive set of solutions and advanced threat protection capabilities. With a cloud-native architecture, it offers effective security and visibility across various cloud applications and services. The platform allows organizations to enforce granular policy controls based on user behavior, content, and context, ensuring compliance and reducing risks. Netskope is appreciated for its user-friendly interface, empowering security teams to manage and monitor their cloud security posture with ease. However, it's important to consider individual requirements when evaluating the suitability of Netskope or any software product.
What do you dislike about the product?
While Netskope is highly regarded for its cloud security offerings, there are some points to consider. Implementation of the platform is complex and require expertise. The pricing structure is also complicated and may not be suitable for smaller budgets. Also, as a SaaS platform, it has performance issues sometimes.
What problems is the product solving and how is that benefiting you?
Netskope solves various cloud security challenges by providing solutions for data protection, access control, and threat prevention. It offers visibility and control over cloud usage, addresses risks related to Shadow IT, and integrates advanced threat detection capabilities. Netskope helps organizations achieve compliance with regulatory requirements and enhances overall security by protecting sensitive data and enabling secure cloud adoption.
SASE Leader: Netskope
What do you like best about the product?
Nwtskope is a leader in cybersecurity products, helping organizations secure their cloud, data and network. It provides various products like Secure Service Edge, Data Loss Prevention, Public Cloud Security etc.
What do you dislike about the product?
It is not easy to integrate Netskope with some other security tools. It needs a bit more research and brainstorming to do that.
What problems is the product solving and how is that benefiting you?
Netskope is securing various problems with its solutions. It provides security modernization through which it offers fast, scalable, cloud-based security solutions. It's pretty efficient in inspecting and decoding traffics.
Netskope beyond traditional VPNs
What do you like best about the product?
Netskope solution for secure VPN connection with enhanced security and zero trust network access was the key highlights. ZTNA helped us to securely connect with our application gateways. It also helped us to optimise and manage all accesses.
What do you dislike about the product?
We faced some hard time to replace the legacy remote access where we were not able to migrate on cloud infrastructure.
At times we required network centric visibility or analysis which was not so easy to adopt here, however application based monitoring was amazing.
What problems is the product solving and how is that benefiting you?
It helped us to establish zero trust network access for our cloud infrastructure application. It also helped to protect from malicious attack and from compromised accounts.
Connection to public cloud for enterprise services was another key highlights for us.
Best Cloud Security I have tried so far
What do you like best about the product?
Knowing that Netskope is the leader in cloud security, there is no doubt why this is the only product we support in my current company. It is easy to deploy, and it really serves its purpose to secure our cloud environment.
What do you dislike about the product?
Currently I don't have anything to dislike about Netskope. I am still enjoying to use and deploy it for our customers who want to secure their cloud environment.
What problems is the product solving and how is that benefiting you?
Netskope helps us in protecting confidential information being sent to the cloud. It also secures our cloud environment and ensure that our company allows only sanctioned applications.
Best solution in its breed
What do you like best about the product?
The product performance and the easy deployment and management.,
What do you dislike about the product?
I want the product team to look on developing more interactive dashboards
What problems is the product solving and how is that benefiting you?
Controlling the data leaving the laptop
Great Products for Cloud application security !!! Slow processes for improvement !!!
What do you like best about the product?
Some of the solid automation features are really helpful. Also, the safety scoring gives high level overview as well.
What do you dislike about the product?
Sometimes they take feedbacks but takes long to perform bug fixes or feature improvements.
What problems is the product solving and how is that benefiting you?
We are using primarily to monitor all incoming traffic to our cloud storage locations.
