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External reviews

114 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aaron W.

A great BPM and low-code solution for LOB applications

  • May 14, 2021
  • Review verified by G2

What do you like best?
Making process models the core of the solutions you build, with AI, Bot and human interactions through low-code UX
Highly skilled professional services team
Low code data integration that provides a platform for unifying data across back end systems
Ideal for building tailored case management solutions
What do you dislike?
No built-in support for integrating with messaging or event streaming systems.
Limited ability to customize UX beyond the out of the box components.
No true cloud auto-scaling (yet); relies on reserved VM instances.
What problems are you solving with the product? What benefits have you realized?
We partnered with Appian to develop and deploy new internal applications for automating, and enforcing quality and compliance, of business processes.
Within a month of launching the first application, we were able to measure a significantly reduced error rate.


    Olaf N.

Great, culture changing tool driving the digitization immensly

  • May 13, 2021
  • Review verified by G2

What do you like best?
Speed of development, coming together of people of different roles, structured approach, top architecture
What do you dislike?
license model, price, difficult to use in end customer processes yet due to license
What problems are you solving with the product? What benefits have you realized?
customer onboarding, customer service, compliance issues, great benefits
Recommendations to others considering the product:
Adopt Agile, Build Design Center, Use it strategically


    Ricardo G.

Appian is suitable for leading the digital transformation

  • May 12, 2021
  • Review verified by G2

What do you like best?
how easy is developing a functional application with low code
What do you dislike?
the need of a license per user in oder to login into Appian
What problems are you solving with the product? What benefits have you realized?
we used to work with excel files and now we build on-cloud applications. It guides us in the process and centralise all the information in one place.


    Information Technology and Services

Appian integrates with everything and application development is rapid

  • May 12, 2021
  • Review verified by G2

What do you like best?
Appian's integrations and reduced coding.
What do you dislike?
If you are a student or aspiring Appian developer who is not currently working in an enterprise that utilizes Appian, it maybe difficult to gain experience on the platform.
What problems are you solving with the product? What benefits have you realized?
With Appian we have been able to rapidly develop applications and Integrate with other applications and systems to empower automation.
Recommendations to others considering the product:
If you are new to Appian invest in the training, and professional services to get started.


    Vaiyapuri S.

Appian Code EZ!

  • May 12, 2021
  • Review verified by G2

What do you like best?
Ease of use of the product. Anyone with any background can quickly learn Appian and start building apps quickly.
What do you dislike?
Some small features are not available and allowing users to create their own might help.
What problems are you solving with the product? What benefits have you realized?
Our business processes are critical. Using Appian we are able to eliminate lots of manual processes, streamlining them.
Recommendations to others considering the product:
Definitely worth it. No programming experience necessary. Ease of use.


    Shweta G.

Automation Platform

  • May 12, 2021
  • Review verified by G2

What do you like best?
Appian community is the best part of Appian, which serves as a backbone of any developer during any technical difficulties and to gain knowledge from more experienced people.
What do you dislike?
Appian support services need to improvise in terms of any issue resolution or even the responding speed.
What problems are you solving with the product? What benefits have you realized?
Appian can help us solve any problem that the user can think of, and its capabilities are gradually improving day by day to cover all aspects of business solutions possible.


    Information Technology and Services

Best low-code platform

  • May 12, 2021
  • Review provided by G2

What do you like best?
Appian as a product is very easy to build Applications very quickly in no time.
What do you dislike?
Import of java libraries or any other external libraries
What problems are you solving with the product? What benefits have you realized?
Streamlining the process, traceability, quick turn around, performance etc


    Oil & Energy

IT Consultant

  • May 12, 2021
  • Review verified by G2

What do you like best?
Low code and integration with other systems
What do you dislike?
Not really in this case and only one this is upgrade too fast.
What problems are you solving with the product? What benefits have you realized?
cross platform applications integration. And BPMS process task assigments issues.


    Management Consulting

Appian has been an incredibly valuable tool for our business and customers

  • May 11, 2021
  • Review verified by G2

What do you like best?
Appian can be used by both experienced developers and non-developers, as the platform is intuitive and simple to use.
What do you dislike?
Documentation is hard to follow, along with the Appian Community platform. These contain valuable resources, but can be better organized and maintained to keep the user experience simple for developers and to provide developers with the information they need, right where they need it. Additionally, while a lot of things can be customized within Appian for a business, this is not always as seamless and "low-codey."
What problems are you solving with the product? What benefits have you realized?
We are automating workflows and simplifying the processing of requests. We have realized the benefits of tracking and auditing, as well as reducing those activities that hinder businesses' productivity and efficiency.


    Thapani S.

Appian World 2021

  • May 11, 2021
  • Review verified by G2

What do you like best?
Appian enabled our team to deliver an end-to-end business process in less than ten days.
What do you dislike?
One limitation with the new record feature is that user filters are only allowed one default setting. We were unable to load with multiple selections in the user filter dropdown.
What problems are you solving with the product? What benefits have you realized?
We are using Appian to aid the digitalization of the workplace and better serve our customers. In times where emergency responses are needed, Appian has enabled us to create and deliver products to satisfy the response required.