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FireEye, Inc. | 1

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    Richard Jones

Don't Waste Your Time

  • July 07, 2021
  • Review verified by AWS Marketplace

I signed up for this product after watching a couple of demos, but I don't think the product even exists. During the signup process you get a notice that you'll receive an email with instructions on how to access the product. I never got an email.

I sent an email to FireEye support and first tech had no idea which product I was talking about. He then passed me off to another tech who just sent me marketing links that described the product. When I pushed back saying I signed up for the product in AWS Marketplace but don't have instructions to access it the support tech just asked me for personal information like phone number, website, etc. After I provided that the tech went silent. After 30 days when the trial expired I gave up.

Don't waste your time on this product. I don't think FireEye has done anything to really make this product available for AWS Marketplace other than publish a listing. I've never had to interact with support so much just to get access to a product, which in the end didn't work.


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