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Great tool for Data Engineers!
What do you like best about the product?
1. Web user interface is fantastic.
2. Code-free setup
3. Nice monitoring of data flow.
4. Compatible with almost every data service provider.
2. Code-free setup
3. Nice monitoring of data flow.
4. Compatible with almost every data service provider.
What do you dislike about the product?
Customer support has room for improvement. Support professionals must be more technical, and there should be live support.
Several times, it took weeks to even get a question answered for something that could have been resolved in a few minutes.
Several times, it took weeks to even get a question answered for something that could have been resolved in a few minutes.
What problems is the product solving and how is that benefiting you?
Using fivetran as a conduit for data between 2 services.
Benefits have been fast setup, 100% uptime.
Benefits have been fast setup, 100% uptime.
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Working with Fivetran is like choosing Comcast
What do you like best about the product?
Fivetran's technical product supersedes the alternatives in features and reliability. There is a wide collection of connectors and the interface is generally clean and intuitive. I've only experienced downtime with them once over the last 13 months, which was allegedly due to a change in the Hubspot API that they weren't anticipating.
What do you dislike about the product?
This is a pretty cold company to do business with. You will get worse terms when renewing your contract unless you commit to making a substantially larger purchase for the coming year. Make sure you leave ample time to work out a contract renewal before your current year is up because they won't let you pay on-demand / month-to-month while working out the details and *will* pull the plug on your servers/connectors if the contract isn't signed by midnight and make your life miserable. They also recently took away the ability to roll over credits so you now have to play a guessing game to "use them or lose them". I spent a month arguing with them that they had overbilled me in credits before they finally admitted their system had a bug. Considering they're already 5x the cost of the popular alternatives and have massive margins, the pushback I got on their billing error felt like mostly for sport. They also have interesting fine-print where your "free historical sync" isn't always free depending on the connector. Fivetran brings back memories of your 90s cell phone company or cable provider--you need them because they beat the alternative but you're also not happy about it.
What problems is the product solving and how is that benefiting you?
We are connecting our CRM and web traffic solutions into our data warehouse, allowing us to spend our time better understanding our business instead of writing API scrapers and maintaining infrastructure.
Great easy to use UI for ETL
What do you like best about the product?
Very easy to use and never run into issues trying to upload data to our cloud database
What do you dislike about the product?
I don't really use any other feature besides from the Upload
What problems is the product solving and how is that benefiting you?
I can easily update data to our cloud database in seconds
Fivetran has multiple integrations that saved our team ton of time
What do you like best about the product?
The ability to control the synchronization updates.
What do you dislike about the product?
Admin UI is a bit too simple. Fivetran is missing a more complex permissions system.
What problems is the product solving and how is that benefiting you?
Pulling data from FB and google analytics. Fivetran allows you to reduce the cost of ETL maintance.
Fivetran and ease of use
What do you like best about the product?
It's pretty easy to get things up and running with minimal dev effort. As a company that deals with multiple fast paced start ups, we need to be able to quickly gather data and not spend time on small tasks.
What do you dislike about the product?
You are limited by the data model that fivetran has built out. This has been an issue when we try to scale our data capabilities. The connectors we've used usually have limits around historical information (faced this with Shopify and with Asana connectors). We've had to build and maintain our own etl tools.
What problems is the product solving and how is that benefiting you?
Gathering data for various sources (google analytics, Shopify, shipping partners, etc.), with minimal effort
Recommendations to others considering the product:
Fivetran is excellent when you have a small data team. It allows them to focus on extracting value from the data, instead of building out data pipelines. As you grow the team, you will likely need to build your own pipelines.
Simple & Straight Forward
What do you like best about the product?
A direct and straightforward user interface to quickly jump in set up your connections. The drag and drop functionality makes it rather accessible across the board.
What do you dislike about the product?
I haven't jumped into the deep end yet, but I see that some logging features seem to be lacking. There were issues with Google sheets, but that may be user error, but I'm still investigating.
What problems is the product solving and how is that benefiting you?
Bringing in various data sources into one singular source.
VFM ETL Tool
What do you like best about the product?
Credit based system, instead of fixed monthly charges in major advantage. On successive sync, they charge only for delta, that is a huge plus, considering successive sync have less data as compared to first sync.
Other thing, they have a variety of connectors to fetch data from different sources.
Other thing, they have a variety of connectors to fetch data from different sources.
What do you dislike about the product?
Sometimes there were issues with connector data fetching
What problems is the product solving and how is that benefiting you?
We were trying to build eCommerce specific data analytics system. Instead of building our connectors and data pipeline. Fivetran offered that complex part to build our MVP, we can focus on the analytics part only.
Data From Here to There w/ the Click of a Button
What do you like best about the product?
Fivetran provides an extremely simple way to move data from our vendors into a consolidated Biqquery instance. Almost always operates in a "set it and forget it" fashion
What do you dislike about the product?
Connectors are limited to major vendors.
Connectors sometimes make needless API calls. For example: with Marketo we want to sync 90% of the data regularly but a few tables more sporadically due to the amount of data they hold. To accomplish this, we can have two separate connectors for Marketo with different sync frequencies. The problem is that both of these connectors make redundant bulk API calls that bump us closer to our daily call limit.
Connectors sometimes make needless API calls. For example: with Marketo we want to sync 90% of the data regularly but a few tables more sporadically due to the amount of data they hold. To accomplish this, we can have two separate connectors for Marketo with different sync frequencies. The problem is that both of these connectors make redundant bulk API calls that bump us closer to our daily call limit.
What problems is the product solving and how is that benefiting you?
Consolidating major vendor data (Linkedin, Facebook, Salesforce, Marketo, etc.) into a central data repository (Bigquery)
Makes my job easy
What do you like best about the product?
Fivetran is intuitive and easy to use. Our data pipelines are reliable.
What do you dislike about the product?
Sometimes I need to resync tables. We hit volume limits in our saleforce sync and sometimes those loads fail.
What problems is the product solving and how is that benefiting you?
We don't need to spend our resources writing ETL pipelines
Fivetran does what it needs to do - extract and load data periodically - without much work
What do you like best about the product?
The onboarding was super quick. The UI is intuitive. The documentation is simple and accessible.
There is a wide variety of connectors. And for internal APIs or obscure SaaS apps, you can always write a custom connector through Cloud Functions hosted on AWS, GCP, or Azure.
Staff support has always been prompt.
There is a wide variety of connectors. And for internal APIs or obscure SaaS apps, you can always write a custom connector through Cloud Functions hosted on AWS, GCP, or Azure.
Staff support has always been prompt.
What do you dislike about the product?
It can be pricey. The pricing structure around MARs can be challenging to comprehend.
What problems is the product solving and how is that benefiting you?
We have automated the loading of data from various data sources into our warehouse daily and reliably. This lets us focus on building models instead of on having to build systems to extract data.
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