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Mixed connector quality, but fairly high reliability overall. Support has improved a lot.
What do you like best about the product?
Some of their data sources are very high quality. The google sheets connector easy to use and much betetr than stitch. The braintree transactions connector is good as well. The netsuite connector requires a more expensive addon for netsuite, however it does have good quality data so it may be worth it.
What do you dislike about the product?
Some connectors are outdated and missing columns; sometimes connectors fail for days straight, support is terrible, and the communication in general from Fivetran leaves a lot to be desired. I want more control over setting sync schedules for my pipelines. The email notifications that come with the starter plan aren't really good. The alerts are noisy as some connectors, depedning on sync frequency, will always be delayed. They should recommend different sync times. Slack should be available for every account. API access is only available with more expensive plans which isn't great for us.
What problems is the product solving and how is that benefiting you?
We use a few datasets for critical operational functions, and Fivetran has allowed us to deprecate our internal pipelines. Some of these datasets are high quality and reliable. The google sheets connector is excellent, and business users are able to use it to get data into our data warehouse.
Recommendations to others considering the product:
Check the ERDs in detail before migrating a connector. Ask about product roadmaps. Make feature requests ahead of contract signing. Ask about support and protections they have for your data. We had a lot of issues with their support and cost us a lot of time and money. They recently promised to complete revamp their support processes and policies, so any new customers should make sure to grill them about it. Ask specifically if they have ever deleted a customer's data.
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Mission critical pipeline to keep the lights on
What do you like best about the product?
Easily hook up Redshift with Marketo, Braze, Salesforce and a number of other critical data sources. Their support engineers are really helpful and fast.
What do you dislike about the product?
They're a relatively newer company and sometimes don't have all the integrations you want (Braze took some time to get set up but is up and running now).
What problems is the product solving and how is that benefiting you?
We got it to stitch a bunch of data sources together which allows us to answer critical business questions.
Fivetran made our life simple
What do you like best about the product?
Fivetran makes connections setup simple.
What do you dislike about the product?
Admin privileges were required for some connectors.
What problems is the product solving and how is that benefiting you?
Easy pulling of data from multiple sources and transformations
Fivetran fell apart alot
What do you like best about the product?
How easy it was to set up new pipelines.
What do you dislike about the product?
How often the pipelines fell behind. For larger ones they would take 2 weeks to resync
What problems is the product solving and how is that benefiting you?
Moving data between databases
Recommendations to others considering the product:
See if other options if you're replicating large databases
Fivetran is a good solution for data ingestion
What do you like best about the product?
FiveTran has a good number of pre-created data connectors to data sources that we use.
What do you dislike about the product?
It isn't the most affordable third party platform for this type of work.
What problems is the product solving and how is that benefiting you?
We use it to connect to our partner data sources to extract data from their system and get it over to our data warehouse in Snowflake.
Super User Friendly ETL
What do you like best about the product?
I like the ease of use of the interface.
What do you dislike about the product?
We had some data integrity issues for NetSuite last year which made it really tough to trust the system.
What problems is the product solving and how is that benefiting you?
FiveTran allows us to easily connect all facets of our CRM, lead gen and order data to enable tracking of our customer journey
Fivetran Review
What do you like best about the product?
I love the way easy to integrate new data pipelines
What do you dislike about the product?
I had very serious data issues with integrating the email pipeline and there is certainly some room to improve the data quality
What problems is the product solving and how is that benefiting you?
We use Fivetran to connect and integrate our social platform's data, some of the connectors are available out of the box and we had to own cloud functions to integrate some of the data pipelines.
Great for data pipelines
What do you like best about the product?
It is straightforward to set up with most pipes into an existing warehouse
What do you dislike about the product?
It has a somewhat confusing pricing structure, and some updates are slow
What problems is the product solving and how is that benefiting you?
We use Fivetran for piping data from data sources where keeping up with changing API endpoints is just more work than we want to do as this is not our primary business.
Amazing Product That's Easy to Use & Best in Class!
What do you like best about the product?
I love how easy it is to use. Everything "just works." I'm genuinely impressed with how they've made the complicated ELT process so approachable & effortless. I've used ELT tools in the past that were super hard to configure and use, however Fivetran literally blew me away with its user experience.
What do you dislike about the product?
I wish they had a generic REST API connector for custom applications. They work so well with the connectors they have (which is ever-growing) but having a generic connector that I could configure with custom HTTP requests would be awesome!
What problems is the product solving and how is that benefiting you?
Internal Analytics! We have data in all sorts of sources (from Salesforce to our own product's databases) & Fivetran is what we use to get all the data into our data warehouse.
Fivetran: Simple and swift
What do you like best about the product?
Fivetran configuration to ingest data from a different data source is very simple. We have connectors available for multiple data sources.
Easy to setup and simple to use. Manual File loads can be done.
Easy to setup and simple to use. Manual File loads can be done.
What do you dislike about the product?
We don't have connectors to different API applications. We will not be able to configure the table names to start with "underscore". Adding more connectored to new application will improve the reach of fivetran.
What problems is the product solving and how is that benefiting you?
We are ingesting data from different applications into our data lake using FIVETRAN. It helps to reduce the time of implementation.
Increased overall team productivity. Connectors are available to export data from most of the applications that we use in our IT, finance, marketing and sales.
Increased overall team productivity. Connectors are available to export data from most of the applications that we use in our IT, finance, marketing and sales.
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