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Valuable tool
What do you like best about the product?
Fivetran has been an invaluable tool to get our data to where it needs to be.
What do you dislike about the product?
My company is taking Fivetran away, which is unfortunate!
What problems is the product solving and how is that benefiting you?
Connecting data from many different sources.
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Fivetran was fine, but needs improvement
What do you like best about the product?
It updates daily and accurately and great customer serivce! We had a great time getting to work with Fivetran, and they were very smooth in demo-ing the tool, showing us how to get the information we needed. They also helped us figure out a price point and solution that made sense for our business needs and we were able to negotiate a deal that worked for both parties! Since switching over to Fivetran from our previous ETL provider, we've noticed that the data is faster and more accurate. All of our users have been extremely grateful for Fivetran because it gave us reliable access to a dataset that we otherwise would not be able to extract data from, which has been highly crucial to success.
What do you dislike about the product?
Unfortunately, while I love most of the features of Fivetran and am very grateful that we were able to use it for extracting Facebook Business Manager statistics, one area where we could see improvement is customization. There are canned reports that we have to use, even if we're only using one of the 70 fields available. As a result, we are needlessly spending money on information that is not being used. It would be great to have a feature that allows for customization that we need in order to reduce costs
What problems is the product solving and how is that benefiting you?
Fivetran is helping us bring our facebook data into Looker, our business intelligence tool, which is essential for use across many teams. This data is used by almost 100 people and is instrumental in making key business decisions. We are so grateful for Fivetran and especially loved how easy it was to set up!
Keystone of our ETL strategy
What do you like best about the product?
The ability to run new connectors quickly to create proofs of concept and the ability to pick and choose which fields to include in each model, so as the control you have to add or remove fields and objects really makes it easy to control.
What do you dislike about the product?
Some small subset of connectors seem unstable at times, so real-time data can be affected, in some cases the connectors and fields require some external calculation or validation this makes it confusing if you run multiple systems at the time (Make sure to document everything)
What problems is the product solving and how is that benefiting you?
We are running a ETL strategy in which we use Fivetran to extract data from our sources into our Warehouse to be re-calculated and transformed for both integration use and direct business reporting, this has given us more granular control on when and which data is extracted
Very useful upload / syncing tool
What do you like best about the product?
Relatively fast and easy to use. It hasn't crashed or froze so far.
What do you dislike about the product?
The interface could require jumping around a bit. Specifically, I'd like to be able to upload one sheet after another (instead of going back to homepage and then clicking into the upload screen again)
What problems is the product solving and how is that benefiting you?
A quick way to get a CSV file into SQL. Or continuous sync between google sheet to SQL.
Recommendations to others considering the product:
You save a lot of time in uploading data.
Good but could do better
What do you like best about the product?
Quick and easy to setup a connection and get data into your landing area.
What do you dislike about the product?
Technical support isn't always great unless you really push them. I've requested new connectors a few times and they have been unresponsive.
What problems is the product solving and how is that benefiting you?
Getting data into our warehouse staging area fast. Not having to worry about writing our own APIs.
Feature addition and flexibility
What do you like best about the product?
There is a vast array of connectors that allows extracting data from numerous sources
What do you dislike about the product?
There are connector features that don't make sense if you think about it from a development perspective, especially like the new Google Drive Beta which creates 1 table per each file and SFTP not supporting PGP
What problems is the product solving and how is that benefiting you?
Some of our data require PGP decryption or another encryption system; we would like this feature available
Awesome product!
What do you like best about the product?
The ease of use, quick setup and intuitive user interface
What do you dislike about the product?
More robust update schedules, setting up exact time of refresh and not tied to 15-minute increments. Also, the ability to extract pre-populated reports from systems, not being limited to entire objects
What problems is the product solving and how is that benefiting you?
The ease of connecting disparate data sources into one consolidated enterprise data warehouse, quickly and efficiently
Fivetran helps speed up building your business
What do you like best about the product?
The ease of creating a connector and the sense of smooth connection you get.
What do you dislike about the product?
More insights into the workflow would be nice. Somehow the flow still feels more like a BlackBox. A very good and accurate one indeed.
What problems is the product solving and how is that benefiting you?
We are using Fivetran to help us connect to various sources of data so we can get the data quickly and do the follow-up processing on top of it. It's just quick and accurate.
Recommendations to others considering the product:
If you would like a quick way to connect to over 150+ sources from all different realms of areas. Consider Fivetran!
Quick and easy way to connect complex systems to your data warehouse
What do you like best about the product?
It is effortless to connect new applications to destinations, on average like ten clicks. The interface is simple enough to navigate and reasonably non-technical. Once set up, you do not need to come back to it. All in all, a very robust and reliable flow to your data warehouse.
What do you dislike about the product?
Support could be a little bit better. Also, for more advanced users, it would be nice to more detailed logging and more granular access control. Finally, many monitoring features are only available in the UI at the account admin level, which creates a management bottleneck sometimes.
What problems is the product solving and how is that benefiting you?
Effortless consolidation of business application data in data warehouse.
Reliable team and technology
What do you like best about the product?
The account teams are fantastic. They listen, are transparent, and genuinely want to help you succeed. Whether it's brainstorming with their product team to identify ways they can improve or giving feedback on beta releases, their team always takes time to listen and incorporate customer feedback.
What do you dislike about the product?
MAR has been a pain point for a while. We are not sure how to translate between rows to MAR to credits to dollars.
What problems is the product solving and how is that benefiting you?
We do not need an engineering team building marketing data pipelines. The team is now free to transform and leverage the data vs fixing pipelines.
Recommendations to others considering the product:
Look at the pricing model for the future state to ensure you don't need to migrate to a larger platform.
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