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Data Automation with Excellent Support
What do you like best about the product?
Fivetran offers excellent support for their integrations, even integrations in their Beta phase. We implemented their Pipedrive connector, which was in Beta, and it was having issues. Fivetran's support team worked on it until they implemented a solution. The integrations run as expected every 15 minutes. Tighter intervals are available at a higher subsciption level. Data deduplicates automatically. You are able to add additional users at no additional cost, as pricing is consumption based. Shane, our rep, went above and beyond in the trial phase, giving us some extra trial time when the Pipedrive connector (which was still in Beta phase) was having issues. We initially trialed Fivetran with a Snowflake data warehouse, which we were also trialing, but fell short on Snowflake end. When we obtained our own database server and wanted to start back up with FiveTran, Shane was just as helpful as ever, even though our account had to be transferred to another rep.
What do you dislike about the product?
Some connectors can have a lot of tables that do not contain much information, however the billing is based on active rows so they can increase the cost. You can customize which tables sync though so cost can be controlled.
What problems is the product solving and how is that benefiting you?
Data from our SaaS systems loads into our database and is updated every 15 minutes, keeping our Tableau reports up to date and fully automated. We are also able to access data that was not available from the SaaS built-in data extracts.
Recommendations to others considering the product:
Consider your options but keep Fivetran at the top of your list unless another solution that has all of your integrations is cheaper
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Good documentation, simple use and a lot of connectors but also the most expensive
What do you like best about the product?
The trial period was excellent since we were in constant contact with their team. Their team helped to solve issues and answer questions. They extended the trial period to 60 days for us also, which was nice.
They are the only tool we found which supports Apple AppStore Connect.
Their UI/UX and documentation for the connectors are excellent, and they have publicly available schemas.
They provide an API that can be used to trigger operations programmatically.
They provide historical sync for all connectors. Other tools we evaluated like Hevo Data only provide point-forward data ingestion but cannot retrieve older records.
Their AWS Lambda connector is elegant for solving custom data ingestion sources not supported natively.
They are the only tool we found which supports Apple AppStore Connect.
Their UI/UX and documentation for the connectors are excellent, and they have publicly available schemas.
They provide an API that can be used to trigger operations programmatically.
They provide historical sync for all connectors. Other tools we evaluated like Hevo Data only provide point-forward data ingestion but cannot retrieve older records.
Their AWS Lambda connector is elegant for solving custom data ingestion sources not supported natively.
What do you dislike about the product?
The price tag is at least twice as expensive as other tools we evaluated.
We cannot specify a primary key for the s3 connector, so we end up with duplicate rows when we load data from that source.
It would be nice to see support for real-time data ingestion (eg. load a file as soon as it lands in an s3 bucket)
We cannot specify a primary key for the s3 connector, so we end up with duplicate rows when we load data from that source.
It would be nice to see support for real-time data ingestion (eg. load a file as soon as it lands in an s3 bucket)
What problems is the product solving and how is that benefiting you?
We needed to ingest data from multiple applications and data sources into our Data Warehouse in Snowflake. We are a small team of Data Engineers, and our data sources continue to grow, so we needed something that allowed us to move fast.
Smooth and reliable
What do you like best about the product?
almost no setup, tons of sources, awesome support
What do you dislike about the product?
as a fivetran and dbt user, I’d love to trigger my transformations as soon as the data hits the dw
What problems is the product solving and how is that benefiting you?
it's cheaper than maintaining a data engineer taking care of my most used sources
Recommendation
What do you like best about the product?
fivetran has been very useful for me to be able to sync my data in an easy way, and the best part is that fivetran provides a 'tutorial' on connectors making the process easier.
What do you dislike about the product?
I don't have much idea of the price I'm going to spend, the added lines are a bit confusing for me
What problems is the product solving and how is that benefiting you?
platform integration
The product is very good, the price is expensive
What do you like best about the product?
UI
Support - Fast and effective
Sales support
Product stability
Documentation
Support - Fast and effective
Sales support
Product stability
Documentation
What do you dislike about the product?
Price - very expensive compared with other tools
Hard to track the billing - har to measure MAR
We would like to be able to setup Fivetran in our AWS account
Hard to track the billing - har to measure MAR
We would like to be able to setup Fivetran in our AWS account
What problems is the product solving and how is that benefiting you?
Fivetran is very good to consume information from Google Analytics, Search, LinkedIn, Facebook and most of marketing-related APIs
Also, the lambda connector is a very good wild card connector
Also, the lambda connector is a very good wild card connector
Excellent ETL Tool
What do you like best about the product?
Fivetran's best feature is its consistent handling of incremental loads. Setting up efficient incremental loads used to be a major task; now it's the standard for most connections out of the box.
What do you dislike about the product?
The free usage for new connectors is amazing - it means you get your historical data usually synced for free. I've learned my lesson about syncing all the fields I can up front though - re-syncing historic data outside the free use period because of a field you forgot to include can be expensive.
What problems is the product solving and how is that benefiting you?
It's made our data warehouse so much easier to maintain and grow. The cost may be higher than rolling your own ETL, but only if you don't value your sanity.
Easy way to connect your data
What do you like best about the product?
Connectors that Fivetran has allowed us to get the data from multiple sources.
What do you dislike about the product?
The place where you paste the query for the transformatios is just anoying you can't edit the query there.
What problems is the product solving and how is that benefiting you?
It is an easy and fast way to allow business people to store the data in our database.
I have been a fivetran user for around 4 years
What do you like best about the product?
Data quality is good. It's easy to use even at large scale implementations, with low administrative overhead. The large amount of possible sources of data is really useful, we could solve many hard request with Fivetran.
What do you dislike about the product?
The way of calculating billing (MAR based) is extremely hard to explain to CFO, and almost impossible to control or influence to lower costs.
It doesn't have integration with cloud provider to move data with thousands of sources, you must configure each auth and connection.
It doesn't have integration with cloud provider to move data with thousands of sources, you must configure each auth and connection.
What problems is the product solving and how is that benefiting you?
Data centralization is the first one.
Fivetran allows us to concentrate all the data from so many different sources to a single DW in a matter of weeks, which has proven extremely useful company-wide.
Fivetran allows us to concentrate all the data from so many different sources to a single DW in a matter of weeks, which has proven extremely useful company-wide.
Great solution but impossible to estimate how much it is going to cost in advance
What do you like best about the product?
Great solution to automate the extract part of the ETL process. It integrates with all the SaaS we use.
What do you dislike about the product?
It is basically impossible to figure out how much it is going to cost from the get-go.
What problems is the product solving and how is that benefiting you?
Pulling data from all our business systems into one place is straight-forward
Productive and helpful
What do you like best about the product?
Simplicity in the UI as well as the individual connectors.
What do you dislike about the product?
I find some of the fields required to implement a connector to be confusing.
What problems is the product solving and how is that benefiting you?
Multiple pipelines.
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