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A pretty Good Infrastructure monitoring solution
What do you like best about the product?
I like the way it was build by Engineers for engineers who know what we want
What do you dislike about the product?
I do not like some of the feature which do not seem logical it drives me mad !!
What problems is the product solving and how is that benefiting you?
we use New Relic to monitor out entire cloud estate
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Powerful observability with learning curve for beginners
What do you like best about the product?
I liked robust and intuitive platform for monitoring, comprehensive dashboards for insights and real time alerts. Easy to use after getting the hold of it. Integration was easier than expected.
What do you dislike about the product?
Learning curve felt like bit steep for new comers, pricing structure was complicated and a little more on expensive side.
What problems is the product solving and how is that benefiting you?
It helped us solve critical problems related to infra health by real time issue detection and application performance monitoring. Insights were helpful in detecting bottlenecks.
Simple to use, effective to apply.
What do you like best about the product?
a grate feature was the ease of use. I used in my Node Application, it was very easy to integrate and implement in the overall application. All it took was installing the npm package and a few lines of code to add in my code base.
Another feature I loved was the user experience, it was very smooth. Every feature was easily available, while the customer support is amazing, user rarely needs it because they can explore easily on their own.
Another feature I loved was the user experience, it was very smooth. Every feature was easily available, while the customer support is amazing, user rarely needs it because they can explore easily on their own.
What do you dislike about the product?
The free tier allows very limited user to access. Makes it a bit difficult to collaborate. Also a minor flaw was logs, I tried to monitor logs but the logs were not as detailed and robust as I expected.
What problems is the product solving and how is that benefiting you?
Mostly the product(s) used to have problems, a bad API or the server specs being not enough. This would often result in a slow app or sometimes a crash, what we needed was monitoring and observability of our entire infrastructure and application. While some cloud providers have their own tools, they are not as feature rich or there are multiple that are scattered, this eventually becomes cluttered and a mess to maintain.
New Relic helped us solve these problems by having all of the features such as logging, APM, Server Monitoring, Server health and more, all in a single platform. Since we started using New Relic, it has become much easier to debug problems, and be proactive regarding Application health and scaling.
New Relic helped us solve these problems by having all of the features such as logging, APM, Server Monitoring, Server health and more, all in a single platform. Since we started using New Relic, it has become much easier to debug problems, and be proactive regarding Application health and scaling.
Real-Time Alerts And User-Friendly Interface: A Product Analysis
What do you like best about the product?
Real time alerts, user friendly interface
What do you dislike about the product?
Supports many integrations so difficult to identify and configure the suitable one.
What problems is the product solving and how is that benefiting you?
Improve compliance & risk management
Best Tool for Monitoring Logs and Infrastructure
What do you like best about the product?
Easy to use Informative Panel for My Infrastructure Health and stats. Its very easy to use because of severl install options and guided installation. I use Guided Install and My infrastruture is easily linked to view data logs.
What do you dislike about the product?
Price seems high. although, for the generous 100gb free tier, it is quite good even then.
What problems is the product solving and how is that benefiting you?
Monitoring Logs about my servers
Easy to use and highly customizable observability platform
What do you like best about the product?
New Relic makes it really easy to transition to their solution since its comes with many pre-built queries and ready to use monitors through its premium interfaces. The solution is cloud-agnostic and highly compatible with various telemetry sources, which made it an ideal all-in-on ecosystem for our observability needs. We were able to utilize it to get more granular on what we spend our money on and further optimize our logs and traces. One of the stronger feature they offer is their application and performance monitoring interface (APM), which comes mostly ready-to-use with set monitors and tools to drill into discrepancies.
What do you dislike about the product?
I think one of the downside of New Relic is its pricing structure, which comprised of two components : the amount of data ingested and the number of user seats provisionned at each tier level. Altough the basic access tier come free of charge and the core tiers is pretty affordable, they do fall short when it come to usability of the more important features New Relic has to offer. The full platform access tier does provide all the functionnalities most users need, but the price increase is very substantial with this one. I would love for New Relic to come up with an alternative tier that provides a bit more than core, yet less that full platform, at an intermediate price.
What problems is the product solving and how is that benefiting you?
New relic is solving the problem of keeping track of various monitor that comes in diverse format and from various telemetry source, and it does so all in one place and in a consistent matter. The benefit I get from the platform are end-to-end obersability, which translates to automation of alerting workflow, quicker incident response and better SLA for our services.
New Relic User Experience Review
What do you like best about the product?
Application monitoring, Alerts mechanism, Infrastructure Monitoring, Synthetic Ping monitoring are best in new relic.
What do you dislike about the product?
Response time taken to generate exported result in json are quite longer as per my experience.
What problems is the product solving and how is that benefiting you?
Any infrastructure related issues, Application response time related issues can be identified and alerted to specific people very smoothly and timely.
It was my application performance tracker
What do you like best about the product?
It was able to give me the best visibility over my app performance. Detailed dashboards, insightful metrics, and powerful alerting capabilities that help me identify issues quickly and resolve them even quicker are the things that I love. Having this end-to-end tracing of transactions is key for identifying performance improvements and bottlenecks.
What do you dislike about the product?
New Relic is loaded with features but what we dislike is the potentially complicated and pricey pricing structure for smaller businesses or those who do not require extensive monitoring.
What problems is the product solving and how is that benefiting you?
New Relic has been critical in keeping my applications healthy and performant. It has helped me to identify problems before they arise and with adequate solution, facilitated judicious use of resources, and provide a smooth user experience.
The one powerful real-time media monitoring tool
What do you like best about the product?
I prefer New Relic for its real-time monitoring features. In the process, it gives me a well-rounded view of how my application is performing and hopefully allows me to track down and fix any problems before they become runaway issues. The dashboards are customizable and so is the alerting which makes staying on top of your major metrics really simple.
What do you dislike about the product?
New Relic, despite having tons of features, can be difficult to learn how to use if you are brand new to the service. It can feel overwhelming to get used to all of the different tools and metrics.
What problems is the product solving and how is that benefiting you?
It is the key reason that has improved the performance and reliability of my applications as a whole. To proactively track your key metrics, detect the bottlenecks and optimize your code/infrastructure leading to a better user experience.
Extremely powerful, supported with well maintained documentation
What do you like best about the product?
NRQL, New Relic's customer query language, forms a fundamental layer of the platform that sets it above the competitors from our perspective. The competition try to state that NRQL has a steep learning curve that makes usage harder, however there are many ways that New Relic overcome that: strong documentation, samples throughout the platform, and even AI that can generate NRQL queries for you.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in.
What do you dislike about the product?
There are attempts in New Relic to use AI-like tools to understand the root cause of incidents in complex interconnected systems, but frankly we've never found this to be effective, so while it can highlight all the various issues occurring it does not seem able to pin point which issues are the cause and which are the symptoms. We've had to build up custom dashboards and tooling to fill this gap.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability.
What problems is the product solving and how is that benefiting you?
New Relic gives us the "single pane of glass" to understand all out platforms, across multiple data centres in the cloud and on-premise. The collation of data into one platform significantly reduces MTTR by helping us broaden everyone's awareness of their neighbour systems and opening up prior black boxes.
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