Arbitrary charges
I subscribed to this on Aug 30, 2022 to try it out. I didn't receive any charges until recently (June 2023) they started charging me.
I haven't used/changed my AWS resources and all I can see in Cost Explorer about this charge is "New Relic APM, Logs + Infrastructure Monitoring (PAYG with Free Tier)".
Oh, good luck getting support from them as well. They seem to have a "forum" but no direct support ticket you would expect.
Hi Shawn, Thank you for sharing your honest feedback. We sincerely apologize for the unexpected charges to your account. After extensive investigation, we identified a technical issue that resulted in inaccurate billing in your account for May/June. Once we identified the root cause, we were able to resolve the issue and refund all overbilling that was charged during those months. If you have any further concerns, please respond directly to your ticket for this incident and our team will look into it immediately. Thank you for being a New Relic customer, and for your patience as we worked to resolve this issue. - Anna from New Relic