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New Relic, APM can help you diagnose production issues
What do you like best about the product?
I like that New Relic is a SAAS solution. I dont have to worry about keeping up with updating a server application on a regular basis. We get new features as they roll out. The agent is simple to install, but some of the plug-ins can be a challenge.
What do you dislike about the product?
Support can sometimes be a pain to work with, since most of our experience is creating tickets and emailing back and forth. Instructions for some for some of the plugins is sometimes not adequate but has become better over the years.
What problems is the product solving and how is that benefiting you?
We needed a way to tie together performance data with application errors. Many of our teams use it to help diagnose issues by narrowing down the issue to a specific time and looking for correlations between performance problems and application errors.
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Not quite as useful as the desktop version
What do you like best about the product?
If you're looking to take a quick glance at your application's performance graphs while you're on the go, you can do that here.
What do you dislike about the product?
Its value is limited because no one would realistically address an issue or do extensive debugging on a mobile device. I feel like they are trying to simply tick the box off that says "Has mobile application", rather than give engineers a tool that they could realistically use to resolve problems.
What problems is the product solving and how is that benefiting you?
I'm able to maintain an eye on application performance when I'm out and about. That's not a positive thing, because it kinda messes with the whole idea of work-life-balance.
Recommendations to others considering the product:
Use the desktop version with all of the tools.
A good help in app monitoring
What do you like best about the product?
SQL Queries detailed analytics helps in finding bottlenecks in the system
What do you dislike about the product?
The terms of cancelling an annual subscription aren't clear.a
What problems is the product solving and how is that benefiting you?
Website availability under high load
The most in-depth view of application performance that I've seen
What do you like best about the product?
Great default dashboards and metrics get collected and created without you having to do much work at all, very easy to setup and get going!
What do you dislike about the product?
The price per unit is very high, this makes the tool more suitable for larger enterprises with a big budget vs a small startup
What problems is the product solving and how is that benefiting you?
Deep dive into application performance, being able to understand exactly what is causing a spike in application performance that affects customers
Recommendations to others considering the product:
If you can afford it, it's definitely worth the investment
Insightful and easy to use
What do you like best about the product?
I like that the bots can keep a health check on production with little setup work. When there are issues it is easy to do a deep dive using the tool. Great reporting features as well.
What do you dislike about the product?
Can be a bit of a protracted learning curve to utilize all the capabilities
What problems is the product solving and how is that benefiting you?
Ensuring our response times were within SLAs’
Applocation Monitoring
What do you like best about the product?
I really like the interface for monitoring web applications.
What do you dislike about the product?
I don't have any dislikes expect for the speed of it; although my machine could be the culprit of this.
What problems is the product solving and how is that benefiting you?
I recently deployed an ms office rollout and this tool made its analytic monitoring fairly easy and usable.
Recommendations to others considering the product:
N/A
Great preformance and activity monitor
What do you like best about the product?
The easy to configure GUI allows us to manage and prioritize the information that is most useful to our teams. It has proved very useful as an activity monitor allowing us to priorities channels for our customers through their peak usage times.
What do you dislike about the product?
The only flaw I can find with the GUI is the auto logout timer. We use the UI on a heads up display in the office and it times out every two weeks or so. It would be great if there was an option to bypass this.
What problems is the product solving and how is that benefiting you?
Real time monitoring and analysis of customer traffic while maintaining a performance baseline.
Best tool to moniyor
What do you like best about the product?
Essy to see problemstic query.We could monitor the cpu of the system.
What do you dislike about the product?
We could improve more on mobile app feature.
What problems is the product solving and how is that benefiting you?
Cpu and sql server health problem
Recommendations to others considering the product:
Yes
Best APM experience
What do you like best about the product?
This product has the most critical features that have saved my bacon multiple times. Without New Relic I would have probably been fired for not figuring out what was wrong with critical client production sites. The Java profiling tools were the best I've ever seen.
What do you dislike about the product?
There's such incredible depth to this tool that it is nearly impossible to figure out all the ins and outs without extensively using it for months at a time.
What problems is the product solving and how is that benefiting you?
I have been able to address direct and user errors by determining the slowest behaving pages and application calls and queries that have an immediate user impact in performance. This prevents customers from leaving the site out of frustration.
Recommendations to others considering the product:
Try it first, everything pales in comparison.
Powerful solution for application monitoring
What do you like best about the product?
New Relic is an excellent solution for monitoring the web services/applications, New Relic enables us to measure activity at the macro and micro levels. Really like the NRQL's intuitive construct for its ease of use.
What do you dislike about the product?
Haven't quite understood the APDEX usage and find it misleading at times
What problems is the product solving and how is that benefiting you?
Using a combination of APM, Insights and Synthetic offering to monitor production services and proactively take actions and generate metrics for application availability
Recommendations to others considering the product:
The product is definitely worth the money
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