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The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics
The primary use case is monitoring and diagnostics for production marketing usage.
How has it helped my organization?
The visibility into the application's performance helps the executives and managers by using easy dashboards. Our engineers are also super happy with the ability to drill down and fine-tune based on issues which we have seen. A bunch of issues with OpenID were easily investigated, then we were able to fix them quickly.
It has been a very enabling tool for us, especially for my team. The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics.
What is most valuable?
* Alerts: The alerting system is really nice.
* The ability to drill down and pinpoint issues.
What needs improvement?
The new Managed Edition is too complex. I feel like a fish out of water. From the on-premise version to the AWS version, our initial use has been very complex.
For the integration, I use a hollow testing tube called Performance Center. I would like the ability to integrate with it. This would be a good feature. While I believe it is there, it needs to be fine-tuned.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I'm pretty impressed with the stability.
With the AWS version, you can access the updates through the browsers, not worrying about the tick line.
With the on-premise version, you need to use the tick line for updates. There are times when architects, who do not use the product constantly, find their stage and production options out of sync, then they need to have two tick lines on the same system.
What do I think about the scalability of the solution?
There was an issue on-premise. We were trying to troubleshoot a production issue. We had to run a bunch of queries for different time frames to see where the issues were and how recently they had been seen. This crashed the Dynatrace server.
We are now moving slowly moving in installments of the AWS version because our environments are not large enough right now. So, we haven't tested it yet.
How is customer service and technical support?
I have only heard positive reviews.
Which solutions did we use previously?
We went with Dynatrace because of its ease of use and it is feature-rich. It helps you to drill down into bottlenecks and find issues. When you have highly integrated systems, it gives you an extra lens through your whole ecosystem.
What about the implementation team?
The Dynatrace team helped us with the integration and configuration in our AWS environment.
What was our ROI?
There have been many advantages in terms of production and issue resolutions.
What's my experience with pricing, setup cost, and licensing?
The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it.
Which other solutions did I evaluate?
We are also using New Relic. Our product teams keep explore new options to see what is out there.
I prefer Dynatrace over New Relic because there are better features.
What other advice do I have?
I would recommend Dynatrace Managed because it has more features, and go straight for the AWS version because it is simpler to manage. It can also be accessed through the browser.
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It gives us visibility into the product and what we are doing operationally
Our primary use case is operations monitoring.
How has it helped my organization?
When something goes wrong, we have visibility into the system, can find the issue, and quickly get things back up. This was previously much harder to do.
What is most valuable?
It gives us visibility into the product and what we are doing operationally.
What needs improvement?
As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The solution has been really stable.
What do I think about the scalability of the solution?
So far, scalability has been fine. We have not seen any issues related to it. It looks good.
How is customer service and technical support?
We had a good experience working with their technical support.
Which solutions did we use previously?
We were previously using CA Wily (CA APM).
What about the implementation team?
The technical support helped us spin it up, then we received training on how to use it.
Which other solutions did I evaluate?
We compared it to AppDynamics. While I did not chose Dynatrace, from a technical standpoint, AppDynamics and Dynatrace are pretty comparable. I liked how both of them worked. Because we were moving more onto the AWS platform, Dynatrace was more compelling because they were right there with us.
What other advice do I have?
Great product
What do you like best about the product?
Dynatrace is easy to use and a great tool to review your website from end to end.
What do you dislike about the product?
Sometimes it is a bit resource intensive.
What problems is the product solving and how is that benefiting you?
Issues with website code and connectivity
It helps with monitoring KPIs
Our primary use case is application performance monitoring.
How has it helped my organization?
It helps with monitoring KPIs.
What is most valuable?
* Security
* Automation monitoring
What needs improvement?
I would like them to add serverless capabilities, because everyone is going there.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability is rock solid. We put a lot of stress on it.
What do I think about the scalability of the solution?
The scalability is amazing. It is the best. One of our customers is a massive healthcare customer.
How is customer service and technical support?
I am a partner, so I know people in technical support who I can contact.
How was the initial setup?
The integration and configuration was easy.
What was our ROI?
We have seen ROI with this product.
What's my experience with pricing, setup cost, and licensing?
The price could be improved.
Which other solutions did I evaluate?
We also evaluated New Relic and AppDynamics. We chose Dynatrace for the hybrid version and price.
What other advice do I have?
I want to tell people about its hybrid security capabilities. A lot of people have legacy experience with the tool, so it is valuable. They would not have to reinvent the wheel.
We use a hybrid environment, so we have to use the both AWS and on-premise versions.
It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause. However, the experience needs improvement.
We log everything. Anything that goes wrong, we want to make sure that we are able to see the reason why. Therefore, we check metrics around CPU usage, RAM usage, etc.
How has it helped my organization?
It's a different way of thinking. Before, we were with a big, monolithic app in the beginning before fully transitioning over to AWS Services, which has been breaking it down into a microservices architecture. It has allowed us to look at it and debug out from a different perspective. Previously, we were going in and looking at server logs, logging into SSH toolbox and debugging manually there. It puts everything in one place, so everyone has one center has one center tool to look at.
For what we're using it for, and having seen the other side of things, where we were debugging and looking into logs manually, then trying to run an analysis on them, it was a painful process. Looking at it from that perspective, it makes things a lot more user-friendly if you are using a tool like this. That is just been my experience with it personally, which is nice.
It is tool for the job. It does what it's meant for and does what it is supposed to, which is good.
What is most valuable?
From a debugging perspective, when we look at things, we want to ensure that we know exactly what is happening at a certain point in time. It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause.
What needs improvement?
When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier.
What do I think about the stability of the solution?
So far, so good. I know there are a lot of competing tools out there. For what it is and what we've used it for, it has been good.
How is customer service and technical support?
I have never had any issues, so I haven't had to contact them.
What was our ROI?
There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there.
Which other solutions did I evaluate?
We used a different tools out there, like New Relic. Dynatrace is good, but there are features which other tools provide that it doesn't.
What other advice do I have?
Excellent Product With Massive Insight to Detail
What do you like best about the product?
Dynatrace has the wonderful capability of providing accurate and detailed alerts for our on call team and help desk. Its web portal as well as mobile app allow our end users easy accessibility from where ever they are working to monitor the health of our servers. Dynatrace does a fantastic job of delivering organized alerts and coupling them into easy to read problems.
What do you dislike about the product?
I have no complaints about this product. Ever since its roll out, its help our team be extremely proactive.
What problems is the product solving and how is that benefiting you?
We are able to minimize the time of an outage on any of our servers and while our team is remote there is plenty of ways to be alerted via the app and email alerts. Also Dynatrace allows us to be proactive in the sense that we are able to see past failures and predict future ones thereafter.
Recommendations to others considering the product:
If your company hosts web applications, Dynatrace is an excellent product to manage production nodes.
Easy implementation and quick results
What do you like best about the product?
The ease of setting up the dynatrace installation. You create an environment and from there you can install the agents. This will make sure everything is in the right environment. After setting up the environments you will see data instantly and you can start troubleshooting issue's or get information about what is happening in your environment.
What do you dislike about the product?
For some technologies you need extra configuration to get the best value out of it. You have out of the box monitoring but for some technologies you want some more indepth information. Luckely Dyantrace can provide you that but it will take some extra work.
The same is true for dashboarding, it is simple to setup a dashboard with the measurements you got but if you want something custom it will take some more time, but it is posible to get it.
The same is true for dashboarding, it is simple to setup a dashboard with the measurements you got but if you want something custom it will take some more time, but it is posible to get it.
What problems is the product solving and how is that benefiting you?
Finding the slow spot in the environment and drill down to code level to see what is causing the issue. We also use the dashboard feature so that we have real-time information about are environment. We have found and solved memory leaks, debug code in production, misconfigured servers.
We also installed it on our acceptance environment to do a check of the patches that are beeing developed to see if they will solve problems or that they just make things worse.
We also installed it on our acceptance environment to do a check of the patches that are beeing developed to see if they will solve problems or that they just make things worse.
Recommendations to others considering the product:
Try this product out, I'll be sure you will get value out of this product. I have used it multiple times and always find it usefull for troubleshooting production problems and monitoring production.
Very hard to use if you are not a system engineer
What do you like best about the product?
It's a tool with lots of possibilities and you can find a well amount of insights
What do you dislike about the product?
It is very hard to use if you are not a system engineer. But with some help and a huge amount of practice the tool will be usable
What problems is the product solving and how is that benefiting you?
Although I do not see the benefits yet, we try to use it to measure the customer satisfaction
Recommendations to others considering the product:
Think before you buy
The ultimate way to monitor
What do you like best about the product?
Dynatrace is easy to learn, but hard to master. This means that absolutely anyone is able to work with Dynatrace and the possibilities are endless.
What do you dislike about the product?
I would love to see some AppMon features making their way to Dynatrace. But you guys are working on that :)
What problems is the product solving and how is that benefiting you?
I use Dynatrace for different customers and use it to manage KPI's, monitor environments and stress tests.
It reduces our efforts to identify services failing in production
Our primary use case is monitoring.
How has it helped my organization?
Previously, some of our web publications were so hard to find that we would be constantly monitoring it using a graph and a type of installation tool. Now, it is very different. Dynatrace has reduced the time it takes to detect the service failing in production.
What is most valuable?
* You don't have to configure it. It just needs to be installed.
* It locates services on its own, providing us good visualizations of them.
What needs improvement?
They should include more mission learning into the product and provide additional performance metrics for application learning.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
Scalability is good.
What was our ROI?
It reduces our efforts to identify services failing in production.
What's my experience with pricing, setup cost, and licensing?
Our experience purchasing through AWS Marketplace was good.
What other advice do I have?
It is perfect for application monitoring.
The integration and configuration of this product on the AWS environment is good. We are using the on-premise and the AWS versions, which are pretty much the same.
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