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Timely Assistance on Resolving Accidental Subscription Charges
What do you like best about the product?
After the project was completed, I forgot to unsubscribe, resulting in an erroneous deduction of several hundred US dollars. With the help of Bright Data platform and my account manager Foram Mehta, I successfully canceled the transaction and received a refund. Many thanks for Foram's assistance and the user-friendly policy of the bright data.
What do you dislike about the product?
Currently NONE. if have, I will update here in the future.
What problems is the product solving and how is that benefiting you?
Assisting me in speeding up the crawling process for a research project.
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Great experience
What do you like best about the product?
Daniel was great to work with to come up with a solution for my undergraduate class so we could acquire real world social media data. Data was acquired through the Data for Good Initiative.
What do you dislike about the product?
Some responses can take a little longer but they always respond to my inquires and requests
What problems is the product solving and how is that benefiting you?
Acquiring social media data is becoming more and more diffcult with platforms reducing or charging access to their API tools. There is not enough time in the semester to teach students coding and scripting because we are Communication department. Bright Data's web scraping solution helps solve this problem by acquiring the social media data for my undergraduate class in a easy-to-use format.
BD product rating
What do you like best about the product?
I am regular user who uses BD every work day.
The best thing for me is the build in IDE which I can access from their webpage. They made scraping easy. The implementation of the code inside the IDE is very clear and suggestive, it is just writing pseudo code.
I would like to point out that the customer support is very good and that they got better over time. It seems to me that some of the people are really experts in their field (I dont know if GDPR is issue here, but I would like to point out A. R. Izrailov, who solves like 90% of our issues within hours).
The best thing for me is the build in IDE which I can access from their webpage. They made scraping easy. The implementation of the code inside the IDE is very clear and suggestive, it is just writing pseudo code.
I would like to point out that the customer support is very good and that they got better over time. It seems to me that some of the people are really experts in their field (I dont know if GDPR is issue here, but I would like to point out A. R. Izrailov, who solves like 90% of our issues within hours).
What do you dislike about the product?
The least helpful for me is sometimes lack of the information provided. Updates without notes make me "lose time" investigating what changed and what new functions were implemented/how they work. This is definitely something that could be improved.
What problems is the product solving and how is that benefiting you?
The most benefiting for us is probably the infrastructure of the proxies, that our company doesnt need to invest into this infrastructure as BD provides it.
Recommend
What do you like best about the product?
- overall decent quality of accessing websites via proxies, blocking issues are rare
- existence of internal IDE which allows to avoid creating scraping infrastructure on user's side and in many ways simplify navigation and interaction with websites
- great quality of the support team, ready to go deep into user's problems
- existence of internal IDE which allows to avoid creating scraping infrastructure on user's side and in many ways simplify navigation and interaction with websites
- great quality of the support team, ready to go deep into user's problems
What do you dislike about the product?
- the lack of announcements about ongoing IDE or UI updates / techworks / bugs in repair can be rather frustrating sometimes
What problems is the product solving and how is that benefiting you?
- rotating proxies for stable scraping web data
Bright Data proxies were extremely helpful and easy to use in our research project
What do you like best about the product?
We used Bright Data proxies for a scientific research project and it was excellent to be able to use proxies in many different countries all over the world. It was easy to set up the zones, with data center or ISP proxies, and use them from a browser; the proxy manager application made this very simple to configure.
What do you dislike about the product?
Since we needed proxies in several countries, some of which are probably not so commonly used, there were some cases where it was not possible to use ISP proxies (we used data center proxies instead) and some zones with higher percentage of failures.
What problems is the product solving and how is that benefiting you?
For scientific research purposes, we need to browse the Internet as if we were in several different countries, to compare content depending on geography, and Bright Data's proxies were a solution to that problem.
Experience working with Bright Data
What do you like best about the product?
Bright Data has been instrumental in providing the data for my research, significantly aiding my progress. Its easy use even for non-programmers and the customer support has been exceptional.
What do you dislike about the product?
The data scrapped is not completely vetted and needs to be carefully reviewed before use.
What problems is the product solving and how is that benefiting you?
It helped me collect data for one of research projects that otherwsie would have taken a lot of time, effort and money.
Simple and effective service for web scraping
What do you like best about the product?
I think that BrightData offers an affordable service which was easy to set up and use. I have an automated scraping routine which I run continuously, making about 8 requests every three minutes. For my purposes, the datacenter proxies work great. I found the educational materials on the site helpful. I also appreciate the support offered by the platform if needed, even though I have not used this extensively.
What do you dislike about the product?
I feel like there is a slight learning curve in using the datacenter proxies in Python, but once I got the hang of it everything was pretty straightforward.
What problems is the product solving and how is that benefiting you?
BrightData is allowing me to scrape novel data continuously at a large scale. This data will be a key component of my research project, which studies consumer utilization of electric vehicle fast charging networks.
Great pool of technological tools.
What do you like best about the product?
What I appreciate the most about Bright Data is the large pool of technological infrustractures they provide to their clients.
What do you dislike about the product?
Probably they fail to show pre made demos that can highlight prons of cons of each solution they offer.
What problems is the product solving and how is that benefiting you?
BrightData helps us to reach websites that can't be accessed from the UK. They also provide a useful technology (Web Unlocker) that allows use to navigate through web pages and fetch the data we need.
Best proxy service on market
What do you like best about the product?
The team, the products and their efforts for the society, it's easy to use and easy to implement. the customer support team is the best, we had multiple conversations, they support different types of proxy services which helped us to integrate our code. We used this on a daily basis.
What do you dislike about the product?
On the commercial side they can have more promo programs
What problems is the product solving and how is that benefiting you?
They helped us not to reach API rate limit or scraping block.
Good turn around time by Bright Data's Support Team.
What do you like best about the product?
Highly impressed by the turn around time to resolve a ticket.
I use bright data’s proxy services on scale and I have noticed that time taken to resolve a ticket is remarkable,
Support team is highly responsive and ensures that we are updated with every roadblock faced while resolving an issue.
That ensures me a smooth and hassle free experience
I use bright data’s proxy services on scale and I have noticed that time taken to resolve a ticket is remarkable,
Support team is highly responsive and ensures that we are updated with every roadblock faced while resolving an issue.
That ensures me a smooth and hassle free experience
What do you dislike about the product?
Complexity of the user interface of the admin panel/dashboard can be improved. I have been using it for more than a year now and I have seen it improving all this time. Looking forward get a better UX from the panel.
What problems is the product solving and how is that benefiting you?
I consume multiple services from Bright data like web-unblocker service, their vast Proxy network, residential proxies, scraping browser and more.
These services benefit me by providing timely data solutions. Accuracy and efficiency of data collection is higher than other proxy services that I have personally used, thereby saving me a lot of time and resources.
These services benefit me by providing timely data solutions. Accuracy and efficiency of data collection is higher than other proxy services that I have personally used, thereby saving me a lot of time and resources.
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