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External reviews

398 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

Appian's review

  • November 21, 2022
  • Review provided by G2

What do you like best about the product?
The possibility ti deploy solutions in few weeks
What do you dislike about the product?
I'd like a functionality for merging packages in deploy phase
What problems is the product solving and how is that benefiting you?
Bug fixing on running workflows without impacting ok them


    David H.

Amazing platform - but in house Appian expertise needed

  • November 17, 2022
  • Review verified by G2

What do you like best about the product?
I love the ease and efficiency of the platform. Making business applications gets quicker and quicker each year. Their records functionality is incredible as it is easy to understand and quick to set up - avoiding the mySql stored procedures and views that can get complex quickly. Their services regarding the cloud platform is exceptional - we are truly looked after in this regard.
What do you dislike about the product?
There is not much that I dislike, but there are just small things in the BPM tool that I feel should be addressed. For instance, the record filters are not easy to make efficient especially if you have a lot of them. However, I am sure these things will be addressed in the future, but I guess their time is taken into their new tools like RPA and Process Mining.
What problems is the product solving and how is that benefiting you?
The main business problems that Appian is solving are niche use cases and processes not covered by our already existing toolset. For us specifically, it is the problems where we need to be quick to market and super adaptable to market change.


    Information Technology and Services

Appian's Review

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
Process Mining, Process Designer and swift delivery of applications
What do you dislike about the product?
Source code cannot be managed on Git, limit of 32 shards in the process engine
What problems is the product solving and how is that benefiting you?
Quick delivery of new applications enables us to get fast feedback from users of critical HR processes


    Gaurav G.

My experience with Appian

  • November 16, 2022
  • Review verified by G2

What do you like best about the product?
My experience with Appian has been excellent; it provides us to build apps quicker in a consistent manner(UX). The best part is it offers me connectors for integration with other applications without the need for code. Based on the market needs, the way Appian keeps adding new functionalities like Data Fabric/Data Mining makes a lot of sense to me. Having integrated CI/CD (DevOps) also help us quickly manage the code deployment process.
What do you dislike about the product?
Excellent new features are added to Appian with additional license cost; this can be re-looked at. Provide a better model to customers to get to mining capabilities. Monitoring services on the SaaS Platform can be improved, helping us integrate with customer ITSM toolsets. I have asked this for JLR, which is under process by Appian.
What problems is the product solving and how is that benefiting you?
We can build, test and deploy applications for JLR quickly. The Brexit application we created using Appian has had positive feedback from JLR and end users. Brexit happened, and many manual tasks were being carried out by JLR, which were eliminated, resulting in substantial cost savings for JLR.


    Logistics and Supply Chain

Excellent rapid and simple application development

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
Standardized development. Easy deployments. Spinning up environments quicker
What do you dislike about the product?
Expensive architecture services from appian. Hard to find appian developers. UI limitations and partial page processing. Plugin development needs more dependency on Java developers.
What problems is the product solving and how is that benefiting you?
Company's digitalization milestone


    Samantha T.

Sam’s Review

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
Great simple to use application, flexible to configure, the data records are your USP
What do you dislike about the product?
The need for DB tasks!!
Lack of in line document management functionally.
What problems is the product solving and how is that benefiting you?
Product launches, product life cycle management, client onboarding, orchestration of operational processing.


    Leisure, Travel & Tourism

Streamlined Development

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful feature of Appian is the 'out of the box' compare and deploy pipelines. Incredibly intuitive and easy to use. It removes a lot of the stress from the deployment process.
What do you dislike about the product?
Because of the nature of the product there are a few limitations, particularly with regard to the interface designer. Some design choices are made for you, for example: font style, other design choices have limited options such as font size.

The interface designer is where I we have noticed the most limitation.
What problems is the product solving and how is that benefiting you?
The ability to build effective solutions to complex business problems.
Previously, new developments would take weeks/months before release. Now thanks to Appian, our development time has dramatically reduced, and we are able to implement solutions faster than ever.


    Banking

Life changing

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
The accessibility not only amongst developers but also to other roles within the team. We can show parts of the code and objects to our Product Owner and he can understand what is going on in the process.
What do you dislike about the product?
You start your indexing with 1 instead of 0. With my programming background, this makes no sense to me. The variable actually contains the address of where the data is stored in memory. So index 1 is nothing more than the start address + 1.
What problems is the product solving and how is that benefiting you?
In an ever changing world, it's helping business to quickly implement solutions to big problems they are having in this ever changing landscape. It would be even more perfect if smaller businesses could start using it too.


    Bas L.

Easy to learn lowcode platform with many, many features

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
The development speed and incremental improvements
What do you dislike about the product?
Business thinks we can do magic - expecting very speedy results while we depend on other systems as wel
What problems is the product solving and how is that benefiting you?
We built a global lifecycle management system to replace many local systems and create better data hygiene


    Joe L.

A good product which is continually evolving

  • November 16, 2022
  • Review verified by G2

What do you like best about the product?
The speed you can developer and deploy to production. The continual evolving of the product enables new functionality at all times.
What do you dislike about the product?
Sometimes there are some elelments where the functionality can be limiting and you have to tailor design to fit the product.
What problems is the product solving and how is that benefiting you?
Process management of long multi team processes - this has resulted in large cost savings.