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External reviews

398 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aileen B.

The concept is there but there's a lot more room for improvement

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
Ease of creating applications, we are able to tweak it more to our needs than the previous one
What do you dislike about the product?
It has limitations as to some of the functionalities we need specific to our organization's needs and thus, we had to do a lot of manual work ie updating the database
What problems is the product solving and how is that benefiting you?
Replacing an old application that is no longer serving our needs


    Rúben R.

A good platfor but dificult to start...

  • November 13, 2020
  • Review verified by G2

What do you like best about the product?
The fast processing time, the parts structure
What do you dislike about the product?
the autocomplete doesn't work every time that we need to use code, debugging could have breakpoints, and even it is a full browser app, probably could have a simpler desktop app
What problems is the product solving and how is that benefiting you?
it is helping to plan and implement automation processing various departments
Recommendations to others considering the product:
take your time to fully understand functioning


    Insurance

Fast tool for developping

  • November 13, 2020
  • Review verified by G2

What do you like best about the product?
fast and reliable, quick developping mode
What do you dislike about the product?
missing a source code manager, and the "pop-up" window is too big, should scale with the form.
What problems is the product solving and how is that benefiting you?
business processes, to facilitate the end-user work


    Madhusudan S.

A best BPM tool I've used so far!

  • November 13, 2020
  • Review verified by G2

What do you like best about the product?
The ease of designing the business processes and then simply configuring them to make it work is the best thing I can say. Community is very rich and helpful. There's everything documented properly and it's very easy to pick Appian as a new developer. I started with the development last year and now, I play a vital role in my team. All thanks to Appian!
What do you dislike about the product?
I've got just one word for this: NOTHING!
What problems is the product solving and how is that benefiting you?
As far as our project is concerned, we have automated the complete employee onboarding process (from filling forms to assigning project) by using Appian. Our client is so happy with the solution, they are extending the support to many services and recommending Appian to others too! I think, designing and programming ease is the few of many benefits that I can list out of Appian.
Recommendations to others considering the product:
JUST GO FOR IT!


    ayachi m.

great product

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
low code programming and fast respond from the support
What do you dislike about the product?
better RPA in the futur and more low code RPA
What problems is the product solving and how is that benefiting you?
process workflow
Recommendations to others considering the product:
great tool for BPMS users


    Banking

Very well versed

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
The block building strategy , making bigger application in small chunks (blocks ) and concept of re usability making it once and re use almost all objects
What do you dislike about the product?
I wish i would have more built in functions
What problems is the product solving and how is that benefiting you?
making out financial team life easier such as making them easier to understand the entire process how they can collect client data within the same UI and less steps making efficient and less error process. Generating easier to understand reports.
Recommendations to others considering the product:
easier to understand and make your application roll-out in days


    Seth S.

Great tool for rapidly creating applications

  • November 13, 2020
  • Review verified by G2

What do you like best about the product?
It is quick and easy to get an application live and in the hands of an end user. Can keep companies up and running remote during these tough times.
What do you dislike about the product?
That there is a lack of styling customization. There is only so much you can do to customize the look of the apps.
What problems is the product solving and how is that benefiting you?
We are solving issues with our company that involve a lot of paper pushing and processes that can be sped up electronically. We have been able to make our company able to work remotely in this rough time.
Recommendations to others considering the product:
For getting developers for the tool, send them to the Appian training camp. Hiring developers for this tool is very expensive if they already know the tool. But you will get every penny out of those developers because of the time saved creating the applications over custom development.


    Michael F.

Scalable Automated Workflows

  • November 13, 2020
  • Review verified by G2

What do you like best about the product?
The Appian suite allows for swift delivery in business value. What would take weeks or months to deliver in a legacy ERP system takes days in Appian.
What do you dislike about the product?
Since Appian is a suite, it has many tools to solve your business process needs. That being said, if you consistently need features outside of Appian the platform and their marketplace does not have a Java plugin for you, you may want to consider going with a different suite or strategy for building business applications.
What problems is the product solving and how is that benefiting you?
Appian has improved SLA's, increased interdepartmental collaboration, standardized processes, and decreased process waste. Appian is a powerful tool and will give you tremendous control over your business processes when used to its full strength.
Recommendations to others considering the product:
Use Appian if you want to standardize your business processes and gain insights into how your business performs in terms of cycle time, SLA fulfillment, and continuous improvement. Once you have standard processes, then you can use more advanced features such as RPA, IDP (Intelligent Document Processing) or even perform advanced analysis on your Appian data-points using some process mining. Appian is a great place to start your journey into optimizing your corporate business processes.


    Tom H.

Good workflow engine

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
Executable BPMN development environment lets us directly translate business process.
What do you dislike about the product?
The deployment model is single server. If an upgrade to capacity is needed, it requires a rebuild of the VM. You are often required to create strongly typed CDTs, which makes it difficult to use dynamic JSON payloads.
What problems is the product solving and how is that benefiting you?
We have standardized orchestration for our core APIs, giving us a single place to track business transactions. We do not use it for creating user interfaces.
Recommendations to others considering the product:
Always try a free demo, and partner with your business stakeholders to document a business model and immediately run it as code. This is an eye opener and game changer.


    Vamshi M.

Powerful and versatile

  • November 13, 2020
  • Review verified by G2

What do you like best about the product?
Development tools, Integrations and support forums
What do you dislike about the product?
Limited Appain exposure for other systems to integrate
What problems is the product solving and how is that benefiting you?
Case management mostly. Great audit benefits and secure access to information at your fingertips