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No doubt the best BPM platform ever.
What do you like best about the product?
Appian is easy to learn and quickly start solving problems. It is also very powerful and supports very complex business use cases without the need to write custom code. It also cuts design time significantly with many cool features such as fantastic mobile apps with no additional effort.
What do you dislike about the product?
The only downside to Appian is the license cost.
What problems is the product solving and how is that benefiting you?
Business Process Management, Case Management, Records Management, Systems Aggregation
Recommendations to others considering the product:
Go for it. You are not likely going to regret going with Appian
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Appian Application Design and Development Lead Experience
What do you like best about the product?
Appian allows for significant and contextually relevant business logic to expose and or route data along complex paths. The system is extremely flexible with very few limits as to the logic that can be applied.
What do you dislike about the product?
While Appian has made significant strides in improving its design features it still lacks the ability to design forms that are little more than a utilitarian look and feel. As of its recent release, the ability to affect the look and feel of an Appian interface has improved but there are still areas that can be frustrating. For example, many of our applications employ grids to capture and expose data. The grid functionality lacks many of the features However, the efforts being directed to consistently move interaction into more of today's capabilities are still lacking. Much more R&D is going into automation and AI integration.
What problems is the product solving and how is that benefiting you?
Across our various business units, many processes were being managed via email and spreadsheet. In addition, many business units were either having to work in multiple applications and or outdated apps (SharePoint 2010). Appian has provided the ability to act as a "spine" where they connect to other enterprise applications to push/pull data along its flow. The flexibility in what can be developed and employed continues to make the platform an extremely versatile tool.
Recommendations to others considering the product:
BPM platforms are very complex. Evaluating each platform is time consuming and requires a commitment for the evaluation team to learn at a high level how each platform works. To make the most informed decision I would recommend that you do the following: Create evaluation criteria and apply a defined score to each so that you are evaluating apples to apples. Determine the requirements of a small POC and have each organization develop the POC. Finally if you determine Appian is the platform for you then once you deploy then choose a small application as your first project.
Good software
What do you like best about the product?
This app is very Simple to use and hence, people find is very user friendly.
What do you dislike about the product?
Very slow at times, so it affects the productivity.
What problems is the product solving and how is that benefiting you?
Using appian to work on network designs for customers. It is simple to use, which helps in overall peoductivity
Love the low code concept
What do you like best about the product?
It’s efficient, collaborates with business and its fast
What do you dislike about the product?
Doesn’t work for everything. Wish it’s use would be broader
What problems is the product solving and how is that benefiting you?
Workflow, full scale applications
Executes its core competencies well
What do you like best about the product?
How easy it is to align forms to processes
What do you dislike about the product?
Lack of plugin support and ability to perform and manage high volumes of data
What problems is the product solving and how is that benefiting you?
Regulatory transformation
Business Value Tool
What do you like best about the product?
The speed at which we can develop applications and provide value to the business.
What do you dislike about the product?
Licensing and cost of software. Ability to have set cost for unlimited application regardless of users.
What problems is the product solving and how is that benefiting you?
Master data management improvement, workflows, process efficiencies
Project managed several projects that leveraged appian
What do you like best about the product?
The ease to build and demo the product.
What do you dislike about the product?
It’s hard to alter process flows without breaking process already I progress using the prior process floe
What problems is the product solving and how is that benefiting you?
Aligning multiple people and data into a centralized process to share data and process a transaction,
My experience has been great as a member of the development team.
What do you like best about the product?
I really like the capability of being able to customize the way my customer can report on data through excel and receive custom notifications through email.
What do you dislike about the product?
I dislike having to right click on a active link and open the destination in a new tab instead of appian doing it for me.
What problems is the product solving and how is that benefiting you?
Being able to host risk information in one central location for easy access.
Gaz meter connection process
What do you like best about the product?
The follow up of our process.
Easy To understand for customer and give a 360 degrees.
Easy To understand for customer and give a 360 degrees.
What do you dislike about the product?
Appian user interface and sometimes performance issues
What problems is the product solving and how is that benefiting you?
The following up and reporting.
Appian give us visibility for customer
Appian give us visibility for customer
Department of Labor
What do you like best about the product?
The ease of use in implementation of the product
What do you dislike about the product?
Finding demos that relate directly to the clients needs
What problems is the product solving and how is that benefiting you?
Inefficient case processing and the use of workarounds utilized outside of the legacy system
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