Catchpoint Internet Performance Monitoring Platform
Catchpoint SystemsReviews from AWS customer
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Overall useful tool, part of our daily operations
What do you like best about the product?
The multitude o7 tests is great, but not enough nodes in all locations
What do you dislike about the product?
No RBM options, or at least not enough for all locations
What problems is the product solving and how is that benefiting you?
Before and after monitoring of performance for new products is very helpful
Synthetic Transaction Testing Delivers Reliable User Experience Monitoring
What do you like best about the product?
Synthetic transaction testing allows for regular monitoring of the user experience. If any issues arise, the tool also offers the ability to capture screengrabs, which can serve as evidence for further investigation.
What do you dislike about the product?
Capturing the execution time for each step still needs improvement. I expect this will be addressed in an upcoming release.
What problems is the product solving and how is that benefiting you?
Reliable user experience monitoring across different geo locations is very helpful in identifying any region specific degradations before it spreads further.
Reliable Monitoring with Some false Alert Challenges
What do you like best about the product?
I find Catchpoint incredibly useful for its ability to monitor application use cases effectively. It provides end-to-end functional test cases in the production environment, which is crucial for detecting issues quickly before they are reported by customers. This feature is particularly valuable in maintaining a reliable production environment and ensuring that potential failures are caught proactively, thereby enhancing operational reliability and customer satisfaction.
What do you dislike about the product?
Sometimes, Catchpoint provides false alerts indicating failures in test cases. However, upon manual verification, these alerts often turn out to be incorrect, as the test cases work fine.
What problems is the product solving and how is that benefiting you?
I use Catchpoint for monitoring application use cases, which helps catch functional issues in production swiftly, preventing customer impact.
Catchpoint benefit
What do you like best about the product?
it help me with good internet speed and help me to work faster as it work faster it improve my performance and availability
What do you dislike about the product?
As of now there is no such to dislike about Catchpoint
What problems is the product solving and how is that benefiting you?
it help me to find issue in network tell us about problem and give us alert so that we can resolve it as soon as possible. improve uptime and it help us to spend less time on resolving the issue
Ensuring smooth digital user experience
What do you like best about the product?
I like Catchpoint because it gives me real-time visibility into performance, it is very easy to spot the issues. The most helpful part is how quickly it alerts us about slow response time or downtime. It saves me a lot of manual checking, and the support team is very quick and helpful.
What do you dislike about the product?
Sometimes the setup feels a little bit complex at the beginning and also it takes time to fully explore all the features. Setup takes some effort but runs smoothly after some time. Apart from that rest of the things are easy to understand.
What problems is the product solving and how is that benefiting you?
Catchpoint helps us to detect downtime and performance issues early as compared to other applications. So, it saves our troubleshooting time and improve the reliability and also ensures the smoother digital user experience.
Software buyers want to hear more about Catchpoint.
What do you like best about the product?
The best part about Catchpoint for me is the detailed diagnostics it provides. Instead of just telling me something is wrong, it helps me understand why it’s wrong—whether it’s DNS, routing, or application latency. This really reduces the time my team spends on troubleshooting and helps us resolve incidents faster.
What do you dislike about the product?
The only thing I dislike is that Catchpoint has so many features that it takes some time to fully learn and configure. Once you get used to it, though, it becomes very powerful
What problems is the product solving and how is that benefiting you?
As a network engineer, Catchpoint helps me identify and resolve performance issues much faster. It gives visibility not just into our internal applications, but also into external dependencies like DNS, BGP, and CDN providers. Before using it, it was difficult to prove whether a slowdown was caused by our network or by an external service. Now, with Catchpoint’s global vantage points and path analysis, I can quickly see where the problem lies.
Catchpoint - One of the best tool for real time monitoring
What do you like best about the product?
The reliability it offers in monitoring applications realtime.
Along with that it offers wide range of setup for alerting mechanisms and representation of logs for analysis.
Along with that it offers wide range of setup for alerting mechanisms and representation of logs for analysis.
What do you dislike about the product?
The tool becomes quite slow with integration built up.
Takes quite sometime to load and process logs when you have thousands of application level logs generating every minute.
Takes quite sometime to load and process logs when you have thousands of application level logs generating every minute.
What problems is the product solving and how is that benefiting you?
Catchpoint allows us to debug application level logs whenever any integration fails.
This helps in performing fixes specially during deployment of new features while testing.
This helps in performing fixes specially during deployment of new features while testing.
A Reliable Platform for Proactive Internet Monitoring
What do you like best about the product?
Using catch point to monitor our digital infrastructure and it has significantly improved how we detect and resolve performance issues.
What do you dislike about the product?
Pricing isn’t as transferent or flexible as smaller teams might like
What problems is the product solving and how is that benefiting you?
WebPageTest integration gives us deep visibility
A Powerful Tool in Internet Performance Monitoring
What do you like best about the product?
A real‑time, dynamic visualization of how services and dependencies (internal and third-party) connect and perform—helping teams isolate root causes faster
What do you dislike about the product?
It took time for newer team members to navigate the UI and fully gi through all features. More onboarding walkthroughs would help.
What problems is the product solving and how is that benefiting you?
Catchpoint stands out for its comprehensive visibility into the entire Internet stack, offering real-time insights that are both wide in scope and deep in diagnostic value.
Master in Monitoring Service: Catchpoint
What do you like best about the product?
Excellent product GUI and advanced features.
Awesome support team and efficient in troubleshooting
Awesome support team and efficient in troubleshooting
What do you dislike about the product?
In some cases catchpoint requires multiple clicks to perform detailed performance analysis, making it cumbersome to identify errors and impacted transactions
What problems is the product solving and how is that benefiting you?
Improve business process outcomes
Improve business process agility
Create internal/operational efficiencies
Improve business process agility
Create internal/operational efficiencies
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