Catchpoint Internet Performance Monitoring Platform
Catchpoint SystemsReviews from AWS customer
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Catchpoint transaction tests provides us with crucial details for quick incident response
What do you like best about the product?
Wide variatity of monitoring features and test types and ease of use for the basic features. The details from transaction tests are a crucial part of incident response and is always good to look back on HAR files or other data points at any point in time.
Customer support is extremely helpful, although sometimes delayed.
Customer support is extremely helpful, although sometimes delayed.
What do you dislike about the product?
The lack of flexibility for adding additional features during term and outdated UI based on todays standards.
What problems is the product solving and how is that benefiting you?
The wide variatity of monitoring features and test types are a crucial part of incident response and helps us quickly resolve incidents from small issues to full outages. It is also useful to look back on HAR files or other data points at any point in time.
Powerful tool for showing performance VS competition
What do you like best about the product?
It's great that I generate a report from a neutral 3rd party comparing our company's performance vs our competition. It's a perfect conversation starter.
What do you dislike about the product?
It's taking me some time to wrap my head around the new UI. I really liked the previous interface.
What problems is the product solving and how is that benefiting you?
I run tests showing a customer's current CDN performance VS what they would see if they were using the Edgio CDN.
useful and effective
What do you like best about the product?
I appreciate Catchpoint's ability to monitor and improve the performance of websites, applications and networks in real-time. The platform provides timely alerts and detailed reports that help me quickly identify and fix issues, ultimately improving the overall user experience. Its powerful monitoring capabilities make Catchpoint an invaluable tool for any business looking to optimize its digital presence.
What do you dislike about the product?
At the moment the only error I had was when the services fell due to the DDos attack, apart from that I don't have any other problem
What problems is the product solving and how is that benefiting you?
Catchpoint helps me to be able to monitor the alerts when the tests of my services fail
I used catchpoint for years
What do you like best about the product?
Their support for sure. Whenever I face a minor or a major issue and get stuck, I just talked to support and everything gets fixed. I can't think of any competitors for catchpoint at the moment when we think of it in terms of how many nodes they have spread across the world especially in China
What do you dislike about the product?
I used to hate the old UI, mainly for the open-in-new tab needs I can't do that all the time. But the new UI looks promising. So I am looking forward for the new UI
What problems is the product solving and how is that benefiting you?
The most important feature is that Catchpoint is available in China, which means we can monitor our servers in china and get instant alerts for any incidents there.
best tool to track production urls and alert
What do you like best about the product?
easy to setup and to track whether the app is working as expected in production environement.
What do you dislike about the product?
not much i can think of at this point, all good.
What problems is the product solving and how is that benefiting you?
It is solving the issue of how to monitor live sites after deployed to prod. This tool helps us in monitor prod traffic
Excellent client support
What do you like best about the product?
Support is always available to help and guide you on how to use the application I have always had the support of such a wonderful team and they have been able to provide the best solution in each of the cases I have dealt with them.
What do you dislike about the product?
I think that in order to be a tool that can be used globally, it should also have support in the native language of the client that can explain and guide you through the process of configuring a test in the clearest way possible.
What problems is the product solving and how is that benefiting you?
Creation of apis and help in the configuration of transactional test we and webservices this was very beneficial to all of us because we received a clear guide and a very complete development.
Best and user Friendly UI so that we can understand and track and monitor our websites and many more
What do you like best about the product?
The new thing that i like about the catchpoint is that it supports playwright script and also puppeteer script for synthetic monitoring. playwright script is one of the new things we are using for our synthetic monitoring, and the performance has increased when compared to the old version of transaction tests.
What do you dislike about the product?
few options like AI features as now a days its all about integrating AI with your application.
What problems is the product solving and how is that benefiting you?
We cannot monitor our websites and infrastructure 24*7 so Catchpoint is helping and benefiting us a lot in synthetic monitoring and also for tracking our SSL certs and API's and many more
Catchpoint team is responsive and engaging in helping setup custom tests.
What do you like best about the product?
Catchpoint tests help us test the infrastructure from multiple geos allowing us understand latency and connectivity issues from different locations.
What do you dislike about the product?
The new interface is great. It would be helpful if it allows us to create multiple tests at once.
What problems is the product solving and how is that benefiting you?
Catchpoint tests are set up to monitor and alert multiple services in the infrastructure from global test nodes. The alerts help us in diving right into the nodes that need attention.
Great tool for synthetic monitoring &end-user experience. But needs to upgrade with a few features.
What do you like best about the product?
Network level details for a given test step
What do you dislike about the product?
New UI doesnt allow to perform custom nth percentile feature, which was great in old UI.
What problems is the product solving and how is that benefiting you?
Synthetic monitoring of business critical pages on the production environment
Recommendations to others considering the product:
1. Customization around filmstrip snapshot interval for any given test execution instance.
2. Provide custom nth percentile option in new UI while pulling out a report for any specific test instance
2. Provide custom nth percentile option in new UI while pulling out a report for any specific test instance
Catchpoint is a market leading synthetic monitoring tool.
What do you like best about the product?
Differnt synthetic monitoring solution is available within Catchpoint. In our organization we are using 20 differnt sythetic monitoring solution from Catchpoint.
What do you dislike about the product?
Slowness on the catchpoint Uuser Interface. Especially in new UI, and we dont see an option to switch to new UI from the legacy version, but we do have an option from legacy version to new UI.
What problems is the product solving and how is that benefiting you?
helps customers to analyse the with business transaction performance, how the application is behaving.
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