
SnapLogic
Drag-and-drop pipelines have accelerated product feed delivery but AI assistance still needs improvement
What is our primary use case?
SnapLogic's main use case for our organization is product feed development and sending data to FTP sites.
For product feed development and data transfer to FTP, we have products that require sending metadata updates to our warehouse partners. We also have several pieces of data that need to be sent to FTP sites.
What is most valuable?
The best feature SnapLogic offers is the easy and quick drag-and-drop interface, which is quite helpful.
The drag-and-drop interface helps facilitate collaboration, as people can easily see what they need to integrate. SnapLogic is very user-friendly.
SnapLogic has positively impacted our organization as all my developers are very pleased with the product and how it works.
This satisfaction has translated into faster development times, as we can develop much quicker, which has really helped our team.
What needs improvement?
I believe SnapLogic's AI capabilities could be improved. I would appreciate general AI enhancements for SnapLogic.
Regarding SnapLogic's AI capabilities, the accuracy and reliability of output are generally working as expected, but I feel in some areas it can be improved to be more specific and help users better.
I chose a rating of seven out of ten because I feel SnapLogic's AI can be substantially better in this day and age. If the AI is improved, I would naturally give a higher score. I do not believe there are any other improvements SnapLogic needs besides the AI enhancements I mentioned.
For how long have I used the solution?
I have been using SnapLogic on and off for about a year.
What do I think about the stability of the solution?
SnapLogic is stable, and I have not experienced any downtime or major issues.
What do I think about the scalability of the solution?
SnapLogic's scalability is good, and I believe it can handle more workloads and more data easily.
How are customer service and support?
The customer support for SnapLogic has been very positive. The times I have had to reach out, the response has been very quick, and I am very satisfied with that.
Which solution did I use previously and why did I switch?
Previously, we used Python scripts, but we felt that using SnapLogic would be a better solution.
What was our ROI?
I have seen a return on investment as we can develop much faster, which has resulted in significant time savings.
The developer's time saved has been really beneficial.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been very positive.
Which other solutions did I evaluate?
Before choosing SnapLogic, we did not really evaluate other options.
We were using Python scripts and thought SnapLogic would be a better solution, which is why we chose it.
What other advice do I have?
I would rate SnapLogic a seven out of ten.
My advice to others looking into using SnapLogic is to give it a try. I recommend taking advantage of a trial period to test it.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Hybrid data pipelines have boosted integration speed and simplified real time event processing
What is our primary use case?
My main use case for SnapLogic is data integrations, automation, and data transformations.
A specific example of how I use SnapLogic for data integration and automation involves reading data from SharePoint and Salesforce, then dumping that data into Snowflake. While performing the data transfer, I conduct data integrity checks to ensure consistency, implement validations, maintain error pipelines with retries in place, and capture any errors through the error pipeline before sending them to DataDog.
SnapLogic is mostly used for integrations that connect from one platform to another, retrieve data, perform cleaning and transformation, and then push the data to the main data warehouse.
How has it helped my organization?
SnapLogic has positively impacted my organization by increasing developer efficiency. I do not have to invest significant time writing extensive Python code because SnapLogic offers pre-written snaps that improve development time rather than requiring engineers to write code from scratch. Tools such as SnapGPT enable me to create an initial pipeline by typing simple English, which generates a sketch that I can customize according to my needs. This increases efficiency and improves the development lifecycle by providing pre-designed patterns that eliminate the need for lengthy thinking, designing, and testing phases.
Before implementing SnapLogic, engineers spent approximately a week writing Python code for small integrations such as connecting to MongoDB, SQL, or Mongo Atlas, including design and coding phases. Now, engineers use pre-designed, pre-written snaps in SnapLogic by simply inputting credentials and connecting to infrastructure, whether cloud-based or on-premises. The difference is substantial.
What is most valuable?
SnapLogic's best features include UltraTask, which I rely on heavily. I have Kafka producers pushing messages to SnapLogic with a Kafka listener that picks up those messages, transforms them, and sends them to different tools such as Salesforce for marketing. This represents one of the best use cases for processing real-time data and events.
UltraTask and Kafka integration help my team daily through seamless integration. I previously experienced delays, but after adjusting settings with SnapLogic support, the integration improved significantly. SnapLogic now serves as the intermediate layer between Kafka and Salesforce Marketing Cloud, a role I previously lacked tooling for. SnapLogic captures Kafka events by listening through UltraTask, which runs continuously without stopping, and sends them to Salesforce Marketing Cloud. This allows my users and customers to access lounges, increasing business efficiency.
SnapLogic maintains good monitoring capabilities. The monitoring dashboard displays memory utilization, consumption levels during peak and off-peak times, and allows me to view granular details on charts to identify reasons for CPU utilization spikes. These monitoring features provide excellent control over my platform. I utilize a hybrid infrastructure and am not entirely reliant on cloud services. Additionally, I use SnapLogic's Private Link feature, which connects my internal tooling from the SnapLogic Cloud instance with CloudPlexes to my internal applications without passing through the public internet. This feature is particularly valuable for Snowflake.
Regarding SnapLogic's AI capabilities, I have not explored those features extensively. However, I have used SnapGPT, which performs very well in designing pipelines from scratch and analyzing existing pipelines. SnapGPT is a valuable tool for entry-level developers starting with SnapLogic, though I have not used it to an advanced extent.
What needs improvement?
Regarding improvements for SnapLogic, I observe that networking and security technology continue to evolve, but SnapLogic lacks the transit gateway feature. As an integration tool, SnapLogic should prioritize establishing newer networking features such as transit gateway and PNI so that users and businesses can reliably use them, particularly for organizations requiring everything within a private network.
Beyond transit gateway and networking improvements, I do not see other areas requiring immediate improvement at this time.
For how long have I used the solution?
What other advice do I have?
SnapLogic is a good integration tool that enables connections with different platforms and third parties. The drag and drop interface makes it easy to use, and the customer success management provides excellent support. Knowledgeable customer success managers in various regions facilitate easy onboarding and long-term utilization of SnapLogic. I rate SnapLogic an eight out of ten because transit gateway capabilities would enable me to move to a fully cloud-based infrastructure, and this feature represents the primary area for enhancement.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Visual workflows have accelerated complex ETL projects and have improved data integration speed
What is our primary use case?
My main use case for SnapLogic is mostly for doing ETL processes, moving data from heterogeneous data sources into our organizational data warehouses and data stores.
A specific example of how I use SnapLogic for ETL in my organization is that we have various clients in the health industry that submit data to us for insurance and diagnostic reasons. We receive the data in various forms such as CSV files or text files, and I have SnapLogic pipelines that regularly check for these files to drop at certain particular times. I load them from their text files into our database warehouse, doing necessary transformations based on whatever specifications we have from the clients.
SnapLogic gives us a lot more ability to perform many transformations. In my transformations, I can write scripts in Python and other scripting languages. The snaps that I use are very useful. Special snaps can do certain things for you, which reduces the amount of coding you have to do, especially when you get to the transformation areas. The volumes, convenience, and software interface make it easier, particularly visually when mixing objects, tasks, and snaplets while working with code behind it.
How has it helped my organization?
SnapLogic has positively impacted my organization because it makes it easier to concentrate a lot of our ETL processes. Because of the diversity of data sources, we can process a lot of data from various clients that have different sources sending data to us. The fact that SnapLogic is hosted on AWS makes it very current and convenient to use.
I can share specific outcomes or metrics that show how SnapLogic has benefited my organization. Previously, I used other applications, and using SnapLogic allows me to connect to data sources, perform all the snaps needed to manipulate the data, write conversions and transformations, and connect and direct to data output. Some projects from the past, many years ago, required me to go through evaluating tables and sources. With SnapLogic, I have been able to complete projects in approximately four times less time than I used to.
What is most valuable?
The best features SnapLogic offers are its interface and the snaps available for various functions.
The interface makes it stand out for me. I can look at the selection menu where I can pick specialized snaps and join them together. The Intellisense available and the snap environment that allows automatically picking snaplets to put them together are impressive. Recently, with ChatGPT making good suggestions based on how I want to build my ETL process, those features are useful. I can visually see the progression of my solution as I go along, which is helpful.
The features are good enough, and the representation and the way the various things one would want to do are designed is excellent. I have the designer interface, then the monitor interface, and then the administrative interface where I deal with users and roles. The design is very well separated out, so I know which area I am in and what I am doing. What is put on the canvas in front of me as I work on those objects, whether building a pipeline or working on user configurations, makes the interface environment pretty easy and intuitive.
What needs improvement?
One of the things I notice with the new interfaces is that a lot of functionality is condensed into the available windows where we work. I would like to spread them out a little bit so developers do not get overwhelmed during development. When too many things are in the window, for example when I am monitoring processes and looking at the various pipelines, there is small real estate and a lot of information that I have to look at in order to figure out where my sources are, where my targets are, and what pipelines are running. There is so much information condensed that sometimes I do not have enough room to actually look at the IDs of some of the objects I am using because the space available in the design does not allow the whole label or significant portion of the label to be displayed. Not condensing too much information into the application editor where developers work would be a good thing. Splitting them up into smaller interfaces so one could easily move from one to the other and not be confused or overwhelmed with the development information available would be beneficial.
At the moment, those are the things that I have noticed that probably, when improved, could change the experience of development.
For how long have I used the solution?
I have been using SnapLogic for the past ten years.
What other advice do I have?
I would rate SnapLogic overall as a nine out of ten. I give it a nine because I am able to do all my ETL processes conveniently and better than I used to do in the past ten to fifteen years ago. The technology has improved a lot and is basically good.
Regarding SnapLogic's AI capabilities, I think governance and security are handled well as my organization takes care of it. One of the key concerns is if data leaves my environment, my garden environment with proprietary data, and gets into the outer world where AI can use it for whatever reasons, since not everybody out there has good intentions. I am a bit concerned about data going beyond the walls of my organization and being used for whatever reason. I leave the governance to my organization who takes care of it and makes sure that people stick within the limits of what they are supposed to do and do not mistakenly let data seep out of our organization where other agents or AI agents can take care of it and run off with it.
Regarding SnapLogic's AI capabilities, I think the accuracy and reliability of output are fair and close to almost accurate. I believe it all depends on how good or how well I prime it and the questions I put to it. For the simple tasks I have been doing and solutions I am looking for, I am usually able to prime it properly and I do get very accurate answers back with minimal changes for me to achieve my objectives. I would say it is close to pretty accurate.
I would advise others looking into using SnapLogic to give it a try. My overall rating for SnapLogic is nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Rapid data integrations have transformed our workflows but migration automation still needs work
What is our primary use case?
SnapGPT and those AI insights help our team immensely, particularly since we have over 500 developers who use SnapLogic Intelligent Integration Platform (IIP) within our organization. Our developers use SnapGPT for expressions, building pipelines, pipeline reviews, documentation, and more.
SnapLogic Intelligent Integration Platform (IIP) is our primary ETL tool that we utilize within Prime for a lot of integrations.
How has it helped my organization?
After migrating from Informatica to SnapLogic Intelligent Integration Platform (IIP), we have seen specific outcomes, including saving almost 2 million dollars from one of our migration projects. Efficient use of SnapLogic Intelligent Integration Platform (IIP) has reduced our timelines, enabling us to develop our projects rapidly and save countless man-hours. We are also saving significantly on support, as we do not need a lot of assistance to maintain the platforms and pipelines.
What is most valuable?
SnapLogic Intelligent Integration Platform (IIP) has a user interface built on HTML5, making the designer very easy to use for all users. They can log into SnapLogic Intelligent Integration Platform (IIP), drag and drop the Snaps to connect their data or target systems or source systems, develop the pipelines, and then deploy them.
SnapLogic Intelligent Integration Platform (IIP) has the best security embedded within the tool, adhering to the highest security standards. Based on our extensive use of SnapLogic Intelligent Integration Platform (IIP), we rely heavily on this platform, and security-wise, they are really strong, adhering to best practices and the latest security protocols.
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
For any users looking to try SnapLogic Intelligent Integration Platform (IIP) for their ETL solutions or API solutions, I recommend choosing SnapLogic Intelligent Integration Platform (IIP) as their preferred tool. I rate SnapLogic Intelligent Integration Platform (IIP) a seven based on our extensive use of this platform over quite a while, which reflects all the use cases we have developed for the many integrations we have established, and I really love using this product on a day-to-day basis.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Fast, Scalable Integrations with SnapLogic’s Low-Code Drag-and-Drop Designer
Data migration projects have saved time and cost but the interface still needs to improve for newcomers
What is our primary use case?
My main use case for SnapLogic is for different projects involving data migrations. We need to migrate data from our old SQL database to SnapLogic. I am mainly using it for this purpose and am currently learning the platform. Data migration is the primary project we are using SnapLogic for at this time.
How has it helped my organization?
SnapLogic has positively impacted my organization by optimizing time management. Previously, we were spending more time on these processes, but now we are using significantly less time compared to our previous methods. It has been very helpful in the management of time. Our customers are also happy with the results. SnapLogic is saving time and cost for us, which creates a win-win situation.
What is most valuable?
SnapLogic offers many valuable features including Snaps, which provides different methods, exception handling, error handling, and a good user interface. I find Snaps to be the most helpful feature. Snaps are excellent because they offer drag and drop functionality that we can use easily. We can utilize different Snaps for various purposes, which I have found to be helpful.
Regarding SnapLogic's governance and security capabilities, I believe they are very secure and good. The security is excellent. Regarding SnapLogic's accuracy and reliability of output, I find it to be reliable. SnapLogic uses AI power, so we can trust the output.
What needs improvement?
I feel SnapLogic can be improved, particularly on the user interface side. While it is good, I believe we can improve the GUI further. This improvement would help newcomers by making the interface more user-friendly. This is my suggestion at this time.
For how long have I used the solution?
I have been using SnapLogic for six months. I am relatively new to SnapLogic, having started using this technology just recently within the past six months.
What other advice do I have?
SnapLogic is a powerful tool that is easy to use. It is more beneficial, more secure, and more stable compared to other tools I have used previously. I can recommend this to everyone. I have rated SnapLogic a seven out of ten because there are some improvements that I feel need to be done, but otherwise everything is good. I chose seven out of ten for this reason since everything requires some improvements.
Reliable data pipelines have doubled weekly timesheet processing without extra staff
What is our primary use case?
My main use case for SnapLogic is data ingestion. We have lots of data, but the main one is connecting out to APIs and SQL databases, bringing them into all the various system sources that we have within the business.
A specific example of a process or workflow I run with SnapLogic for data ingestion is that we recently built a data lakehouse within Databricks. We use SnapLogic to connect to all of the system data sources, and with a little bit of logic, we create Parquet files for Databricks ingestion.
How has it helped my organization?
SnapLogic has positively impacted my organization in that unlike other tools that we have used, no one in the business really notices or worries that SnapLogic is handling data. We don't get failures, we don't get issues, and we don't get week on week issues with the processes; it just works.
This reliability has translated into measurable outcomes for my team. The amount of timesheets that we deal with now without issues week on week is probably double what it originally was. It has gone from 5,000 timesheets a week to 10,000 timesheets a week with no noticeable impact from the business.
What is most valuable?
The best features SnapLogic offers include a good range of connectors that is very broad. We have not found any systems that we cannot use SnapLogic to connect to either to pull data from or push data to. Additionally, SnapLogic has good professional services that are very supportive if we have issues or if we have use cases that we want to discuss with them to make sure that we are doing things in the appropriate way.
The support from SnapLogic's professional services has made a difference for my team and projects because they basically keep us on a solid footing. They make sure that we are not missing out on features within SnapLogic, and they are always open to discussing with us what we are currently working on.
SnapLogic integrates with other tools or platforms in my tech stack very well.
SnapLogic handles data transformation and mapping for my use cases very well.
I would describe the documentation and learning resources provided by SnapLogic as really good.
What needs improvement?
SnapLogic can be improved by not keeping some of the connectors that would be very useful as a premium connector.
I handle monitoring and alerting for my SnapLogic pipelines by noting that the issue with SnapLogic is that you have to be an environment admin to be able to see the monitoring. This makes it quite difficult to do it from within the software. We have to bring the alerts out into a SQL database and report from there.
For how long have I used the solution?
I have been using SnapLogic for four years.
What do I think about the stability of the solution?
SnapLogic is stable.
What do I think about the scalability of the solution?
SnapLogic's performance when dealing with large-scale or high-volume data processes is very good.
SnapLogic's scalability has never presented an issue, as our initial setup has been the same, and we have never had an issue.
How are customer service and support?
The customer support for SnapLogic is very good, as tickets get resolved within SLA.
I would rate the customer support on a scale of one to ten as a ten.
Which solution did I use previously and why did I switch?
Before SnapLogic, I previously used several solutions such as Power Automate and SSIS packages. We had many different processes trying to do the same job, so we were able to consolidate this within SnapLogic.
What was our ROI?
I have seen a return on investment. There are not exact metrics, but the fact that we can process so many without additional people in the business has been a bonus.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is generally good, but the frustration is that some of the snap packs that we would like are held behind a kind of premium additional cost, which is frustrating.
Which other solutions did I evaluate?
Before choosing SnapLogic, I evaluated other options such as Power Automate and PagerDuty.
What other advice do I have?
I would rate SnapLogic overall as a nine out of ten. I choose nine out of ten because it has been far better than anything else that I have used previously. The fact that it just works is a massive bonus, and the only mark that I have against it is that some of the connectors are an additional cost because they class them as premium.
Regarding SnapLogic's AI capabilities, from what I know, its governance and security seem to be very well thought out. I don't actually use the AI features very much.
SnapLogic is deployed in my organization in a hybrid cloud and on-premise setup.
It was fairly easy for my team to learn SnapLogic since it is low code, so it was not very difficult.
SnapLogic supports compliance requirements in my organization since we don't use SnapLogic to store any data, so there are no issues with that.
My advice to others looking into using SnapLogic is to look at the premium snaps that you know you think you need, not just the initial cost.
Automation has replaced manual banking file work and now empowers non-coders to handle data
What is our primary use case?
My main use case for SnapLogic is to automate SFTP pickups and banking integrations, and I also use it for data formatting, changing CSVs into different types of files, filling out data, and completely changing it for all sorts of data work.
A specific example of a workflow I automate with SnapLogic is when we receive a file from a bank about different transactions in US dollars and in Philippine currency as a text file in an old bank style format that needs to be converted into an Excel sheet for one of our other platforms.
In this example, I first transform the file and remove any unnecessary data. Since the file is a text file without proper spreadsheet formatting and no real columns, I must ensure that I am reading and formatting the file correctly into columns and rows so that it displays properly for our other platforms.
In addition to my main use cases with SnapLogic, I also use it in a couple of places to work with our internal APIs as a company, where clients want to provide us data, whether it may be a list of customers or a list of accounts that they work with, and they want to give it to us in a CSV format and do not feel comfortable using an API and calling it.
How has it helped my organization?
The process of transforming that file takes less than sixty seconds with SnapLogic, and before I started using the platform, we would have to do it by hand by copying and pasting content from the text file into Excel, which was a very manual workflow.
SnapLogic has impacted my organization positively by removing a lot of manual work from people who were doing that tedious work, allowing them to focus on tasks that require more skill and are better uses of their time.
While I do not have any cost numbers or time-saved numbers, I believe we went from approximately five or six platforms that we were using for different purposes to being able to use SnapLogic in place of those.
What is most valuable?
Some of the best features SnapLogic offers include the visual coding approach with small blocks that I can write without needing any programming knowledge, whereas a lot of what we were doing, if it was not done manually, would have to be done by writing scripts of some sort.
It has meant that getting new users into using SnapLogic has been incredibly easy, and while there is going to be a learning curve with every platform, SnapLogic has really simplified the process and has meant that people who would not necessarily have been able to do some of this work can be trained to do it because it is quite simple once they get the hang of it.
One feature that deserves a mention is that whenever I need to write an expression for any of my snaps, there is an autofill option that attempts to guess what I am working with, pulling data from any of the snaps to either side of it to try and determine what I am doing.
What needs improvement?
I do think some of the documentation could be improved as it can be a bit hard to parse, and sometimes there are simply not as many examples of things or ways to use some of the snaps as there could be.
The interface recently got an upgrade which was very needed because before it was very dated and a bit clunky, and it definitely looks a lot better now, and the speed has never really been an issue.
I think the documentation issue is what keeps SnapLogic from being perfect for me, along with some instances where snaps for things such as joining tables or filtering things do not work exactly how one might think they do intuitively.
For how long have I used the solution?
I have been using SnapLogic for about two and a half years.
What do I think about the stability of the solution?
From what we have experienced, I would think SnapLogic is stable.
What do I think about the scalability of the solution?
I think SnapLogic's scalability is pretty decent, but we have not had to scale it up massively since I am in quite a small startup, so I do not know if it is hugely applicable.
How are customer service and support?
Customer support for SnapLogic has been really good.
I would rate the customer support a nine on a scale of one to ten.
Which solution did I use previously and why did I switch?
I did not previously use a different solution before SnapLogic that was very similar.
Which other solutions did I evaluate?
I believe we also looked at Zapier before choosing SnapLogic, but our other options were mainly continuing what we were doing with manual and scripting work.
What other advice do I have?
I would give SnapLogic a nine on a scale of one to ten.
I think SnapLogic's accuracy and reliability of output is pretty accurate.
In terms of SnapLogic's AI capabilities, I think it is pretty good, but I am not particularly well-versed in that area, so I cannot give a very strong answer on it.
My advice for others looking into using SnapLogic is to think about what you are going to use it for because there are so many things you can do, and make sure you understand what they are before bringing it on board.
Integrated people and financial data have streamlined vendor reporting and ongoing ETL workflows
What is our primary use case?
My main use case for SnapLogic involves all the ETL applications where I need to get data from sources and then perform transformations and either send it to downstream applications within our firm or to any external vendors that need specific data sets.
For one of those ETL processes, I can give a specific example where some applications need data related to people and some of their transactions, which we hold in different applications. For people data, we use SnapLogic to connect to Workday and get their information such as first name, surname, preferred surname, and HR number, while their transactions, which are the things they actually work on, do not exist in Workday. These transactions are stored in a different application called 3E. In the same integration, SnapLogic gets people data from Workday and financial data from 3E, which is related to different users, and then we map them together by using joins and send all the user-related data along with their related financial transactions. We group them together, and each of the user data will be sent to an external vendor.
This main use case is our primary use case in most of the integrations.
How has it helped my organization?
SnapLogic has positively impacted our organization because over time, we have only started building more and more integrations within SnapLogic. Although about three or four integrations have been decommissioned, within that time span, we have built at least ten or fifteen more integrations, so I can see it is only growing bigger.
Regarding the outcomes I have seen, recently since AI tools have picked up, there was SnapGPT within SnapLogic, which understands everything specifically to SnapLogic, and that has helped me a lot. It also builds the pipelines for me and does the mappings when I use basic English to explain what I want as an output from the data that is going into the snaps, making it quite helpful in using SnapGPT.
What is most valuable?
The best features SnapLogic offers make it very simple to use, so it only took me around two or three months to get used to the interface, and in the past five to six years, I have noticed that there have not been many big changes. It is nothing very difficult to learn, as it has always been very simple with the interface and everything being quite easy to learn.
I would add that all the connectors we have include the basic set of Snap Packs, and I am very much familiar with them. Over time we did purchase some premium Snap Packs because we wanted to connect to different applications which were not offered by default, such as Azure Service Bus and Databricks, and we do have documentation available online, which helps us understand clearly without actually having to reach out to support to understand how to use them.
What needs improvement?
SnapLogic can be improved by generating SQL queries within SnapGPT, including the variables, as it would be very useful because lately, I have been using other AI tools such as Claude or ChatGPT to generate SQL queries. If SnapLogic SnapGPT can do that efficiently, then that would be very helpful.
It would be easier if there were a support chat option within the pipeline so that we do not have to raise a ticket on the portal to explain what is happening and then grant access. If by default, in the test environment and dev, not in prod, we could add a chat option where a live chat person can actually be contacted within SnapLogic itself, that would be very helpful.
For how long have I used the solution?
I have been using SnapLogic for six years.
What do I think about the stability of the solution?
In my experience, SnapLogic is stable.
What do I think about the scalability of the solution?
SnapLogic's scalability measures are evident as we use it for small integrations that run under thirty seconds and some integrations that run for about five to six hours as well. So far, I do not think anything has caused any issues, so it is stable. Scalability-wise, I think we can go from small minimum integrations to a massive one.
How are customer service and support?
SnapLogic customer support is quite helpful, and we have a customer success manager who increases the priority on our tickets when we say something is really important and we want a resolution as soon as possible. Overall, support and our CSM have been very helpful. On a scale of one to ten, I rate SnapLogic customer support a nine.
Which solution did I use previously and why did I switch?
Before SnapLogic, I do not think we used any other solutions or similar applications, as I believe it has been about eight years since we introduced SnapLogic. Prior to that, we had SAP and Workday, with all different applications sitting on their own without connecting many applications, from what I know. SnapLogic was the first application of its kind that we introduced in our firm.
Which other solutions did I evaluate?
Before choosing SnapLogic, I was not there eight years ago, so I would not know if they evaluated other options.
What other advice do I have?
SnapLogic is deployed in our organization where all our SnapLogic nodes are on-premises, so we have not migrated to the cloud yet. The advice I would give to others looking into using SnapLogic is that it is very simple to use. I understand this is a low-code platform, but being a low-code platform, it is quite efficient, and I could recommend it to anyone. I rate SnapLogic an overall nine out of ten.
Faster data migrations have transformed delivery times and now improve customer satisfaction
What is our primary use case?
My main use case for SnapLogic is creating pipelines for data migration projects.
A specific example of a pipeline I have built for a data migration project is when we have our old product in a different technology that we are moving to the new product. For that, we are moving the data from SQL to the Next Gen SQL database. We are creating pipelines through which we are moving the data from the old product to the new product.
As of now, we are only using SnapLogic for data migration projects.
How has it helped my organization?
SnapLogic has positively impacted my organization in terms of revenue and customer satisfaction.
The faster delivery is one significant point, and our customers were very happy. Earlier, we used other tools that took around a year, and because of SnapLogic, we were able to complete tasks within months, so they were very satisfied with this tool.
What is most valuable?
The best features SnapLogic offers include various Snaps we use, such as Get, Get Post, and error handling, which is a very good feature. Error handling allows us to easily identify if we have any errors in our migration pipelines.
The error handling feature has helped me during my migrations because when we moved a lot of data, we opened our error log and could easily identify all the areas that had errors, which was very helpful for us in resolving the issues.
There are many features that are truly helpful, including Union, Joins, and various Snaps, so everything is very useful based on our project, and it really helps us speed up our work.
Regarding SnapLogic's governance and security capabilities, I think they are very good compared to others; there is no doubt about security, as it is a very good tool for security.
As for SnapLogic's AI capabilities regarding accuracy and reliability of output, I can say we currently have eighty percent reliability and accuracy, which I think is good, and it would be better if we could improve more, but currently it is eighty percent from my perspective.
What needs improvement?
Although SnapLogic is already a very good tool, it can be improved by making the GUI part, particularly the user interface, more usable, which would be more helpful for users.
Apart from that, I think it is fine and good, and once we use it more, I will provide feedback on other things as well.
As of now, I do not have any other improvements for SnapLogic that come to mind, but once I think of something, I will surely update.
For how long have I used the solution?
I have been using SnapLogic for the past one year.
What do I think about the stability of the solution?
SnapLogic is very stable.
What do I think about the scalability of the solution?
SnapLogic's scalability is excellent; we can easily scale, and it is straightforward to do so.
How are customer service and support?
The customer support is very good; we can easily access the support team on demand whenever we need help, and they are helpful.
I would rate the customer support ten out of ten.
Which solution did I use previously and why did I switch?
I previously used a different solution, specifically the SSIS tool, which is a Microsoft tool, and now we have switched to SnapLogic.
What was our ROI?
I have seen a return on investment; although I do not have specific numbers, we saved time by completing tasks in months instead of years, which indicates that if we saved time, we obviously saved money too.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is such that as a developer, we are not aware of much of these things; we are more focused on the technical side.
Which other solutions did I evaluate?
Before choosing SnapLogic, we evaluated other options such as Azure Data Factory and AWS Glue, and ultimately we found SnapLogic very helpful, so we opted for that one.
What other advice do I have?
My advice to others looking into using SnapLogic is to switch to this tool, explore various features, and it will be helpful; it is a good tool for them to choose. I would rate SnapLogic an eight out of ten.