External reviews are not included in the AWS star rating for the product.
I work as a solution architect, mainly focusing on integrating new software entities. Due to a client's needs to evaluate products, SnapLogic was considered, and we conducted some Proof of Concepts and suggested its use.
So, our end customer is one of the medical equipment companies. They were looking for an integration solution, so we analyzed their requirements and determined what would best suit their business.
It is used for data integration projects. It is very efficient and quick, especially when compared to MuleSoft, which is a bit slower. SnapLogic had a good UI. The data we were dealing with was not extensive, so SnapLogic works well for our customers now in terms of usability and speed.
SnapLogic has the concept of pipelines, which is beneficial as it does not require much intervention from our end. If there are any minor changes needed, customers simply take a copy of the existing pipeline, customize it, and easily rebuild it. This feature is very useful for our customers.
Not much technical background is needed if we are working with SnapLogic. That is a good thing.
Coming from an integration background, it took me just one and a half months to understand it properly. However, someone new to the industry might need about three to four months to start building programs easily.
The best thing about SnapLogic is the connectors it offers and the support it provides to deal with the records. One use case involved fetching data from SAP ERP and sending it to Terradata. This process was a bit tricky with MuleSoft, but with SnapLogic, it was crisp and quick.
Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently.
It's for CSV transformation, which is comma-separated transformations.
The problem is that SnapLogic doesn't offer a wide variety of connectors. For example, integrating with Salesforce is not that easy, unlike with MuleSoft, which is much easier and also provides a development kit allowing developers to customize or create their own connectors. But SnapLogic lacks this feature.
So, it's not easily customizable.
For very complex integrations, like those involving 10 input systems and 20 output systems with a variety of data transformations, I wouldn't recommend SnapLogic. You will feel lost somewhere.
When dealing with such complex integrations, you often encounter issues managing large datasets. SnapLogic recommends breaking the process into smaller pieces and then deploying them, but sometimes, our requirements are different and require handling multiple systems simultaneously.
In future releases, I would like to see better customization. Currently, we have certain connectors, and if we need to build on top of those— tailor them more closely to our business needs—then customization becomes necessary. But here, that process is a bit tricky. I want it to be simpler.
I have been using it for two years.
I would rate the stability nine out of ten.
It is a scalable product. I could easily manage it. So, I would rate it a nine out of ten.
We had enterprise businesses for SnapLogic.
Some of my queries took some time to resolve, meaning we had to wait longer to get those answers.
Positive
I would rate my experience with the initial setup an eight out of ten, with ten being easy. It is not a ten because when someone is trying to develop it, it takes time to understand their own specific keywords. They're not very standard. Initially, it takes time to set it up, but once it's set up, it runs very smoothly.
I did it on a hybrid environment where the customer used their AWS.
The deployment part is very easy. I would rate it a nine point five out of ten, with ten being easy. It just takes minutes.
You just need to create the pipelines. You can have the same pipelines in different environments. You just change the environment, and it quickly takes the values and processes them. There's not much else to do.
I just evaluated the free version. Since SnapLogic started incorporating AI, particularly the AI version they're promoting, the price has gone up and is on the higher side. Although not much has changed, the cost has increased. However, when comparing it with solutions like Apigee or MuleSoft, it still offers better value.
So, it's still considered affordable.
I would recommend using it. Just understand the requirement. If you need to develop something quickly and it's not too complex, then definitely opt for SnapLogic.
Overall, I would rate the solution a nine out of ten.
It's similar to other tools like Boomi. But, it's a smaller player, not as widely adopted. SnapLogic may be easier to use, with less coding, but I think that more comprehensive solutions will handle a wider range of tasks. I found it difficult to achieve what I needed with SnapLogic.
We used SnapLogic to integrate various systems and some cloud systems, including our main CRM system and Microsoft Dynamics system. There were also HR and other specialized systems involved. Tools like Boomi can do similar things.
I'd install a local Snaplex (the SnapLogic runtime engine) to access local network resources. With cloud-based Snaps, you can talk to cloud or SaaS systems like Dynamics Online or Salesforce.
SnapLogic is more user-friendly than Boomi in terms of debugging. You can move the mouse to a place, and it will record and show the data easily.
With Boomi, you have to double-click, open it, and then choose which information you want to see. Sometimes, you don't know what information will be displayed or what information you're not seeing. You have to have experience with Boomi to be able to understand, but with SnapLogic, it's working.
It offers the same core functionalities as other integration tools. I don't see a clear differentiation. They are all competing in the same market, targeting the same customer base. I think broader technology trends make it harder to see the distinctions that may have existed previously. So, we are moving towards Boomi. We're even exploring Microsoft Azure integration services now.
There is room for improvement in customer service and support.
I don't think the support has better knowledge about technologies and tool support. There were lots of times when we had an issue, and it took me quite a long time to explain the problem. I feel like some of the support staff don't know their product well.
I have been using it for five to six years.
In my opinion, SnapLogic is less stable than Boomi. We've had some issues when they upgrade to new versions. Since Boomi is a bigger company, I guess they have more developer support teams deployed.
That's why Boomi has better support and better quality. That's why Boomi's quality is better than SnapLogic. This is just my opinion.
I was the only user in my company. I was the one handling the application.
The customer service and support were okay. Honestly, I don't think the support has better knowledge about technologies and tool support. There were lots of times when we had an issue, and it took me quite a long time to explain the problem. I feel like some of the support staff don't know their product well. That's my impression. They have significant problems understanding and capturing the key points of the problem.
My impression is that the support isn't so knowledgeable. But in the end, by combining their effort with my effort, we were always able to fix the problem. They have to fix problems; otherwise, issues will persist.
I used Boomi AtomSphere Integration. It is a marketing leader. It is more comprehensive and can handle a lot of things. We could choose a fully cloud-based version of Boomi. If you want to connect with local sources, a hybrid model is needed.
For me, I found a lot of things difficult to achieve through SnapLogic.
The deployment was very quick, and very easy.
If you want to achieve some basic or normal cloud integration and don't want to code, it's a low-cost way to get the job done. The benefit is that you don't need a programming background to work with it - just a quick solution.
The price of SnapLogic is much cheaper.
It is an okay product. I would rate it a five out of ten. It is suitable for small company sizes. Maybe for medium-sized as well.
But for enterprise businesses, Boomi might be a better option.