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Best Security Orchestration, Automation & Response Tool on the Market!
What do you like best about the product?
We recently built a Resilient solution in the IBM cloud. The Resilient tool is being used to demonstrate capabilities and train our internal personnel for the internal production SOAR deployment too. The set up was easy and within just a couple days we were already realizing the value of Resilient.
What do you dislike about the product?
I wish there was more guidance for the use of the Resilient SOAR tool. The documentation is lacking is some areas and is rudimentary. We need more guidance around how to set up playbooks, use of functions and workflows, how integrations can be further developed. There is a heavy reliance on GitHub and community development that can be difficult to find, validate and implement if inexperienced with the tool.
What problems is the product solving and how is that benefiting you?
We immediately realized time savings benefits for SOC analysts. The threat intelligence was easy to set up and showed value very quickly.
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Excellent and Powerful SOAR Platform
What do you like best about the product?
IBM Security Resilient is a very powerful platform because of the openness of Python and architecture of the product. Resilient makes it easy to develop custom integrations, on top of the 150+ they already have pre-built. The Community is helpful and growing each day. It's easy to get support for the product from the official IBM Support portal as well. Resilient is very configurable and can be used to do about anything in the SOAR realm. Great product overall, and I continue to see it getting better and being built up.
What do you dislike about the product?
Integrations are a bit lackluster in some cases, and often require tailoring to suite needs better.
Resilient is powerful, but this means that it requires time be dedicated to building it out, it's not a quick and easy job necessarily due to its current architecture.
Resilient is powerful, but this means that it requires time be dedicated to building it out, it's not a quick and easy job necessarily due to its current architecture.
What problems is the product solving and how is that benefiting you?
Major FTE productivity gains were realized with Resilient, saving analysts 20-30 minutes per hour of doing tedious or manual work.
Resilient also organizes incident response and makes it easier to report information to leadership.
Resilient also organizes incident response and makes it easier to report information to leadership.
Recommendations to others considering the product:
Great platform. I definitely recommend IBM Resilient, and especially if you have time and some Python programming resources to put into the product (hire an intern!).
Resilient experience feedback
What do you like best about the product?
Process Oriented ! Product allow to build and use dynamic workflow with very useful. Resilient is very powerful from the user interface to the integration of functions in a BMMN like view. Products integrate a privacy module (have to pay) wich is very helpful too for internationals company and for the DPO.
What do you dislike about the product?
From the action / circuits part (function implementations) you have to download what you need and implement it on your own, you don't to select it directly from the product. Maybe some improvement to do on reporting scheduling.
What problems is the product solving and how is that benefiting you?
Very usefull for incident response, and most of all, to get orchestration and fast answer for the analyst with SI integrations. In the point of Management (dashboard/report) and for the analyst, user. For DevSecOps the API is well documented.
Great response system
What do you like best about the product?
It makes integration very easy with real time dashboard.
What do you dislike about the product?
There nothing that I dislike about this system.
What problems is the product solving and how is that benefiting you?
It has made decision making very effective as it guides the time through best responses.
Wonderful
What do you like best about the product?
Easy to navigate, no experience needed!
What do you dislike about the product?
Nothing that I can think of it’s a very well rounded project.
What problems is the product solving and how is that benefiting you?
I benefit in learning a new softaware that enables me to work at a quicker and steadier pace.
Resilient Incident Response Platform - IBM Product
What do you like best about the product?
We are using this product for the past 6 months in our healthcare initiatives projects. We are currently using the Resilient platform version of IBM-26
1. Delivers critical incident to Support analysts instantly.
2. create incidents from QRadar: manually, and automatically.
3. Notes and closing events are synchronized bi-directionally between the systems.
4. Automatically Closing Incidents due to update task, which runs every 2 minutes.
5. Initial installation is easy due to IBM guide available for everyone at free of cost while purchasing the licenses.
6. Availablity of IBM support analysts are more in the market and business is easy to do with for support
analysts for deployment of projects.
1. Delivers critical incident to Support analysts instantly.
2. create incidents from QRadar: manually, and automatically.
3. Notes and closing events are synchronized bi-directionally between the systems.
4. Automatically Closing Incidents due to update task, which runs every 2 minutes.
5. Initial installation is easy due to IBM guide available for everyone at free of cost while purchasing the licenses.
6. Availablity of IBM support analysts are more in the market and business is easy to do with for support
analysts for deployment of projects.
What do you dislike about the product?
Only Dislike is learning since we are moving from other prioduct and installation will take its own time. As well its not an open source tool and we have to migrate all our existing data of incident back to Qradar tool.
What problems is the product solving and how is that benefiting you?
Major business benefits in my project are:
Real-time incident dashboards and metrics that help security managers assess, measure, and improve IR capabilities. Due to that we have a good amount of reporting informations which stats information on Incidents. Automated enrichment that provides critical incident data that enables faster and more accurate decision making.
Real-time incident dashboards and metrics that help security managers assess, measure, and improve IR capabilities. Due to that we have a good amount of reporting informations which stats information on Incidents. Automated enrichment that provides critical incident data that enables faster and more accurate decision making.
Recommendations to others considering the product:
1. Installation is easy once we procured the licenses for the accounting team.
2. Cost wise its much better than other tools in the market.
3. Response time is ease of knowledge and analysts will get to know the incidents in quick period of time.
2. Cost wise its much better than other tools in the market.
3. Response time is ease of knowledge and analysts will get to know the incidents in quick period of time.
Highly customizable
What do you like best about the product?
The ability to custom code the interface any way we like, we are able to create effective tasks, intake is good. The ability to plugin to our primary intakes such as splunk. The ability to automate process and procedures with Phantom integration. Although intensive to setup, it is highly customizable. API integration with other products and good reporting will allow us to achieve our goals.
What do you dislike about the product?
There does not appear to be any way of changing some of the default fields. The task based system is ok, but we would like the ability to create custom frames, that when clicked, would allow an analyst to move on in the task list. The interface can be very overwhelming for a junior analyst, even when we strip out a lot of content.
What problems is the product solving and how is that benefiting you?
Moving to a single pane of glass implementation will help us respond faster, gather better metrics, and get an overall better feel of the types of incidents our staff have to deal with on a daily basis We realize a huge benefit over our existing system, as we did not have good metadata during incident response. Resilient has allowed us to capture this info better.
Recommendations to others considering the product:
Plan properly before deployment, I cannot stress this enough. If you do not know what you want the product to do for you, it will be significantly harder to create the right dashboards and intakes.
One stop integrated incident response software from IBM
What do you like best about the product?
Cloud Integrated, Backup protection, BCP, Data center services
What do you dislike about the product?
Maintenance, Expensive, lot of steps involved in system recovery.
What problems is the product solving and how is that benefiting you?
Life cycle steps generated during system failure and notification to all stack holders in each phase of system failure till recovery.
This is the best. But should have easier GUI. Please improve.
What do you like best about the product?
Its functionality is great! Lots of functions are powerful and very great. The true ideas behind those functions are really awesome and helpful a lot for our use at our company.
What do you dislike about the product?
The interface no really is convenient. But can be significantly improved. The ease of use is critical for its future use. I really think since its functionality is a lot, they should provide better technical support to lower the learning curve. This will be important for its growth in near future. The GUI really sometimes is confusing and just not really response. But can be better a lot hopefully.
What problems is the product solving and how is that benefiting you?
Sales platform
Recommendations to others considering the product:
Do better bargain. The price could be lower.
Thank you!
What do you like best about the product?
Easy to navigate when I am in a pinch.
What do you dislike about the product?
Slow response time when I have customers waiting on a response.
What problems is the product solving and how is that benefiting you?
The opportunity to solve serious issues without leaving it in the hands of people that aren’t able to actually help.
Recommendations to others considering the product:
N/a
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