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Recovery phase is marvellous
What do you like best about the product?
I had been using this product for my time for a longer time duration and i got to say that it has got whatever we need and in terms of preparation,eradication,recovery and also ensuring that no threat remains and bringing them back into the production environment ,this is vital and every time the incident documentation is perfectly updated in the portal and i can just prepare my team for potential incidents
What do you dislike about the product?
Sometimes it takes a lot of time to get back the damaged systems back into the fully functional mode and its a long-tiresome cumbersome process and cannot be done in a single step and has to be charted one step at a time and also to improve future response effects we need to limit the number of requests ,and also it takes a lot of time notifying about the plan to stakeholders
What problems is the product solving and how is that benefiting you?
When the critical central repository system was just about to fail,there was a lot of chaos and confusion in the background running process and we were kind of unsure on the next steps,but i was able to use IRP to fasttrack,detect and limit the effects of a potential information with ease
Recommendations to others considering the product:
Use it to recover from breach when detected
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Best dashboard reporting by the timeline status
What do you like best about the product?
I have used a lot of incident response platform tool over the years called Consumer call management and many more, but this one has infrastructure integration with directory,endpoint and network controls and also easy collaboration of email and web forms which makes it stand out and i could drill down by incident timeline status and type order and also dashboard reports which is quite easier
What do you dislike about the product?
Sometimes the incident escalation ticket requests and follow up are out of sync and threat intelligence for DDOS attacks are not perfect since they dont track them ideally step by step and i have to redefine the process to find them
What problems is the product solving and how is that benefiting you?
Mainly with dynamic request to incident adaptations and gives suggestive action which is really ideal being an end user and the special customer service ticketing platform gives a lot of edge for all SIEM & IRP requests
Recommendations to others considering the product:
Tap the finest potential of it and also explore the nuances of what it has to offer
Incident Mgmt system review
What do you like best about the product?
The capability of orchestrating and automating incident response processes
What do you dislike about the product?
would be better if integration is simplified and optimized as other tools like sniffer network incidents can integrate to IBM Resilient tool
What problems is the product solving and how is that benefiting you?
Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments.
Overall Quality of product is excellent and helps improve business goals and objectives
Overall Quality of product is excellent and helps improve business goals and objectives
Recommendations to others considering the product:
recommend prospects to try out Resilient IRP quickly with organization’s existing security and IT investments.
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