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Okta Platform

Okta, Inc

Reviews from AWS customer

7 AWS reviews

External reviews

1,142 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Nadine H.

Keeps everything secured in one place

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
The fact that it keeps all my logins secure
What do you dislike about the product?
it could get overprotective at times, asking for the password or push notification multiple times in one session
What problems is the product solving and how is that benefiting you?
It is solving the issue of having to do multiple factor authentication for each service or website


    Sonal P.

Okta Review: Identity security and AI innovation

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Secure, scalable identity solutions and user friendly
What do you dislike about the product?
Nothing much just citing the issues and get the password recovered
What problems is the product solving and how is that benefiting you?
It provides appreciable features of sso that is single sign on etc and uses biometrics too


    Grigor B.

Nice enterprise solution

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It allows logging into various enterprise apps at our company through a single sign on
What do you dislike about the product?
The apps need UI redesign. It looks old both on Mac and iPhone.
What problems is the product solving and how is that benefiting you?
Single sign for all the enterprise solutions without the need to remember different passwords


    Kookjae K.

Simple and Integrated Authentication

  • June 01, 2025
  • Review provided by G2

What do you like best about the product?
Easy account management for security authentication.
What do you dislike about the product?
The Okta typically uses a smartphone for secondary authentication, but if I change my smartphone, the authentication process becomes a bit more complicated.
What problems is the product solving and how is that benefiting you?
Okta provides easy access to secure accounts by supporting SSO across your organization's various apps and devices.


    Sai Krishna P.

best secured platform

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
it is the best vendor for the authentications and security and all her the authentication is very simple and recently we have implemented MFA as well all good there as well
What do you dislike about the product?
sometimes the platform will be down in our location we need to use vpn services
What problems is the product solving and how is that benefiting you?
security, authentication, user trust


    Desiree G.

Extremely easy to use

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
The learning curve is extremely fast you don't require any tranning
What do you dislike about the product?
The super long password it requires. But I am used to it now
What problems is the product solving and how is that benefiting you?
I use a set of 10+ apps so it is really useful to use Okta to sign into all of them


    Computer Software

Great Auth and dashboard with OKTA

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
My favorite thing about Okta is the dashboard. Everything I need is just one click away, and it looks super clean. It makes logging in feel like less of a chore. That plus the single sign on saves me a bunch of time every day.
What do you dislike about the product?
Okta does a lot right, but if I had to nitpick. But after sometimes I need to authenticate again. Still, nothing major just a little thing.
What problems is the product solving and how is that benefiting you?
Okta takes the pain out of logging into apps, remembering passwords, and staying secure. It’s made my day to day way smoother fewer headaches, more time to focus on actual work. The dashboard shortcuts are very useful and I don't need to login each apps again and again


    Hugo S.

Some times is glitchy! yet is ok

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
It keeps everyting in one place, support is helpful when ever I have needed them. I use Okta many times throught the day because that is where my company info recides. I do like the features it offers. When it comes to the phone app as well as the desktop version. The ease of implementation was very good and when my company put it all together for us we like it. All and all we like it, it makes it very easy to find all our apps in one place and access all at one time throughout the day. Instead of looking and logign in to a differ app on the side every time (We have 7 app we log into every day at work) keeping it all in one place and secure makes a huge difference!
What do you dislike about the product?
The part that I don' like is that many times when I want to log into my dashboard I have to have a code and the code some times doesn't work as well the timeing is off form time to time and I have to do it a ocuple of times. Othar than that it is ok.
What problems is the product solving and how is that benefiting you?
Having it all in one place specially with 7 different aplications we have to use throught the day, having it all in one place, secure, safe and easy. Just log in one time and then the rest is easy. Saves time, hep us to just have to log ing onto one place and not many places.


    reviewer1359222

Offers an extensive range of ready-to-use connectors and robust documentation and training resources

  • April 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are currently using Okta Customer Identity as a managed service platform. We are building a platform where our customers can subscribe to different products of Okta Customer Identity, such as Access Manager, Entity Manager, and Okta Privileged Access. Our customers purchase subscriptions and create a PO number, which we use to perform technical implementations.

What is most valuable?

Okta Customer Identity is a SaaS-based application, making it easy to configure compared to competitors. It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools. It eliminates the need for configuring connectors using REST APIs as they are readily available. The Entity Manager is integrated with SSO, and Okta Customer Identity offers a wide range of protocols for federated single sign-on and token exchange. Okta Customer Identity also provides excellent documentation and training resources.

What needs improvement?

In Okta Identity Governance and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and switches is not currently available. Additionally, integration with platforms like DB2 and Oracle or SaaS-based databases is still in progress. These features need further development for full functionality.

How are customer service and support?

The support from Okta Customer Identity is excellent, and I would rate it eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Okta Customer Identity is known for its easy configuration and deployment.

What's my experience with pricing, setup cost, and licensing?

Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products. Further details on costs would require consultation with our sales team.

Which other solutions did I evaluate?

I compared Okta Customer Identity with solutions like IBM Security Access Manager and CyberArk. While CyberArk is a fully functional tool with all features, Okta Customer Identity is more affordable and offers comparable functionality.

What other advice do I have?

I rate Okta Customer Identity as nine out of ten. The Privileged Access Manager part is still in development but is expected to be in line with competitors like CyberArk or BeyondTrust soon.


    Information Technology and Services

seamless

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
SSO into multiple tools, allows to seamless sign in without having to remember different credentials.
What do you dislike about the product?
Well I will say the otp expiry time is kinda short, a min will be okay.
What problems is the product solving and how is that benefiting you?
SSO