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Okta Platform

Okta, Inc

Reviews from AWS customer

7 AWS reviews

External reviews

1,142 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

A powerful and scalable IAM solution for modern organizations

  • December 31, 2025
  • Review provided by G2

What do you like best about the product?
Okta provides a centralized and reliable identity platform that significantly simplifies user access management across many SaaS applications. The SSO experience is seamless, MFA policies are flexible, and user lifecycle automation (provisioning, deprovisioning, group-based access) saves a lot of operational time. Integration with popular tools like Google Workspace, Jira, Slack, and many others is straightforward and well-documented. Overall, it improves both security posture and IT efficiency.
What do you dislike about the product?
Some advanced configurations (such as complex group rules, automation edge cases, or troubleshooting provisioning issues) can be unintuitive and require deeper documentation or support involvement. Pricing can become expensive as the organization scales and additional modules are needed. Also, the admin UI could be more consistent and clearer in some advanced workflows
What problems is the product solving and how is that benefiting you?
Okta solves the challenge of managing identities across many cloud applications by acting as a single source of truth for access control. It reduces manual work, minimizes human error, improves onboarding and offboarding speed, and enforces consistent security policies such as MFA and conditional access. This results in better security, faster employee productivity, and easier compliance management.


    shiv k.

Effortless Security with MFA and SSO Integration

  • December 28, 2025
  • Review provided by G2

What do you like best about the product?
i love okta beause it support MFA, SSO and really easy to use with 101 uptime
What do you dislike about the product?
cloud dependany no inhosue setup as keyclok and cost
What problems is the product solving and how is that benefiting you?
my inhouse application need access of aws cloud resources i use okta as idp for OIDC base authntication.


    BasilJiji

Centralized access has improved workforce security and streamlines employee lifecycle management

  • December 19, 2025
  • Review from a verified AWS customer

What is our primary use case?

Okta Platform is my primary tool for implementing Single Sign-On and Multi-factor Authentication. I use Okta Platform primarily for securing employee access, along with leveraging it for lifecycle management to automate user onboarding and offboarding.

What is most valuable?

The Single Sign-On and Multi-factor Authentication features are the best that Okta Platform offers. These features make my work easier and more secure by automating joiner, mover, and leaver processes, so when a new employee is added to our HR system, their account is automatically created in Slack, Zoom, and the applications we use, increasing productivity without wasting time.

The sharing of secure access via user groups allows us to instantly provision access to shared tools for our remote project teams, ensuring they have exactly what they need when they join a call or project. Okta Platform has positively impacted our organization by dramatically improving our security posture, enforcing Multi-factor Authentication across all applications, and increasing productivity by allowing employees to access all their tools with one set of credentials.

What needs improvement?

Okta Platform could be improved by offering more out-of-the-box templates for advanced workflows and making the administration console faster when searching through a very large group of users.

For how long have I used the solution?

I have been using Okta Platform for approximately five years to manage identity and access across our global workforce.

What was our ROI?

We have seen a 60% reduction in password reset help desk tickets and a significant decrease in the time it takes to onboard new employees from when they join.

What other advice do I have?

I advise others looking into using Okta Platform to start with a clear group strategy before beginning; if the requirement for groups and naming conventions is organized from day one, setting up security policies and automated provisioning will be much easier. I would rate this product 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Aqib Z.

Secure and Seamless Access with Okta

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that Okta is very secure and provides a seamless login to our profiles, whether through the app or the email OKRs. It's particularly convenient to have Okta on our phones and use it on the go. Setting it up was also very easy. Once we set up our passwords and connected to our email, it was a single login via Okta, allowing us to log in to all our tools easily.
What do you dislike about the product?
It should have multiple device eligibility wherein I can have a backup device if something happens to my phone.
What problems is the product solving and how is that benefiting you?
I use Okta for secure and seamless login to work profiles, making access convenient on the go. Setting it up was easy, requiring just password and email connection, enabling single login to all tools.


    Purva

Secure access to cloud accounts has streamlined authentication and supports flexible MFA recovery

  • December 12, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have been using Okta Workforce Identity for single sign-on purposes to identify and authenticate my identity and access resources at AWS. Whenever I want to connect to Amazon Web Services, I provide a particular CLI Okta command, which opens a window where I am redirected to Okta Workforce Identity's single sign-on page. I authenticate myself through mobile, and once that authentication is completed, I am able to access a particular account according to the role that I have configured in the CLI command.

What is most valuable?

The best features that Okta Workforce Identity offers are single sign-on, multi-factor authentication, and privileged access management. It has reduced the time required for authentication and provided a secured way of accessing the Amazon web console.

What needs improvement?

The user interface could be enhanced to allow direct number selection for multi-factor authentication instead of typing out information.

For how long have I used the solution?

I have been using Okta Workforce Identity for two years.

Which solution did I use previously and why did I switch?

I used Ping, but I find Okta to be more reliable with a great user interface.

What was our ROI?

Time saved is a great example of return on investment. It has saved approximately 50 to 80 percent of our time.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing setup is typical, and since it follows a per-user, per-month subscription model, it is helpful.

What other advice do I have?

One of my team members lost his phone and was unable to do a direct Okta Workforce Identity login. At that time, email multi-factor authentication was useful and helped him to get logged into Okta Workforce Identity and authenticate himself. I do not see any areas for improvement as Okta Workforce Identity is at its best level currently. Okta Workforce Identity is reliable, and its user experience and user interface are great. I would recommend Okta Workforce Identity to others. My overall experience using Okta Workforce Identity has been excellent. I have given this review a rating of ten out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Consumer Services

Effortless Integration and User-Friendly Experience

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
It's ease of use and how quickly is connects to my other platforms
What do you dislike about the product?
It would be nice to be able to change to a dark theme
What problems is the product solving and how is that benefiting you?
I cannot say as I do not see any issues


    Mental Health Care

Smooth Sign-In Experience, But Two-Factor Needs Improvement

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
It’s smooth at times, letting me sign in.
What do you dislike about the product?
Sometimes the two factor verification doesn’t really work
What problems is the product solving and how is that benefiting you?
It lets me in and out


    Josh S.

Streamlined Security with Setup Hurdles

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of using Okta, as it makes logging in simple and easy. I enjoy the feature where I can just tap my fingerprint and not need a password.
What do you dislike about the product?
It did feel like needing to jump through quite a few hoops to initially get it set up, but no problems once it's set up. The initial setup when I started using it wasn't very easy, it seemed to take several steps.
What problems is the product solving and how is that benefiting you?
Okta makes it easy and simple to log into a client's environment. I like the ease of using it, and I can just tap my fingerprint without needing a password.


    Consumer Electronics

Smooth SSO for secure signin

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
Ease of signing in , multiple methods to get verification codes - SMS/Push notification/call
App is not laggy at all , very fast, code can be entered without internet as well
I have to use it at least 10 time daily for SSO
Okta is very well embedded into our VPN, emails, cloud, employee dashboard SSO signing in method
What do you dislike about the product?
Did not find anything to dislike about Okta, everything is good
What problems is the product solving and how is that benefiting you?
Ease of securely logging into various corporation portals. @2 factor authentication ensures security


    Courtney V.

Smooth Login Experience, But MFA Setup Needs Improvement

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
When everything is working as it should, Okta provides a pretty seamless login/security experience.
What do you dislike about the product?
Okta's external MFA feature, through Okta Verify, is very clunky to implement and often gets stuck in a verify loop for our company. It is not an easy process to onboard new employees with this system.
What problems is the product solving and how is that benefiting you?
Okta is providing company-wide security for our organization