In Okta Customer Identity, I primarily respond to application handling with around three thousand applications. This includes handling internal applications for permanent employees and third-party applications for contractors. I also work on certification renewal annually and the setup of SSO pages to enhance security.
Okta Platform
Okta, IncExternal reviews
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Capable platform with tons of features
What do you like best about the product?
How granular of a system it can be when needed
What do you dislike about the product?
No downsides as of yet. Setting up SSO has been straight forward and workflows seem to do the job fine as well
What problems is the product solving and how is that benefiting you?
Having an active directory of users, creating workflows like offboarding, and having a single sign on platform for users.
Okta is a breeze
What do you like best about the product?
Okta is intuitive to use and functionally comprehensive.
What do you dislike about the product?
I didn't encounter any issues when using Okta.
What problems is the product solving and how is that benefiting you?
I've previously used Okta and I'm looking into bringing it to my current workplace.
Love using Okta as a central hub for all internal tools!
What do you like best about the product?
I like that Okta makes it easy to access all of my sales tools without bookmarking them and having multiple folders.
What do you dislike about the product?
I have no complaints about Okta, it makes life so much easier! Wish we had it sooner!
What problems is the product solving and how is that benefiting you?
The need for multiple bookmarks and folders. Saves me so much time.
User friendly platform with the option to add multiple apps
What do you like best about the product?
The ability to consolidate so many apps in one platform creates a very user frienldy work environment. Using one platform to navigate all of these work related enterprises, enables efficient and timely communication and task handling.
What do you dislike about the product?
No issues so far as Okta has proven to be a trusted platform for work related app consolidation.
What problems is the product solving and how is that benefiting you?
Entering one platform to access all of my work related needs as well as Gmail, etc has proven to be the efficient one stop shopping for my work needs.
Amazing tool, great for authentication and 2nd level security.
What do you like best about the product?
Adaptive auth, scalability, flexibility, and because it has SSO (single sign-on).
What do you dislike about the product?
Limited offline access and on occasion I have experienced performance issues.
What problems is the product solving and how is that benefiting you?
Single sign on. I dont have to authenticate the multiple apps I use in a day to day. In summary, Okta's robust identity management, ease of integration, and security features make it a standout choice for companies looking to simplify access management while improving security.
Okta is a lifesaver
What do you like best about the product?
The most I like about Okta is that I use it to signing without a password to 20+ websites
What do you dislike about the product?
I would say they can work on their UI and UX, it is a bit outdated
What problems is the product solving and how is that benefiting you?
The problem it's solving is the issue with single sign-on (SSO), at my company we use 20+ websites and we cant remember all password, so its a way to securely sign into multiple websites
Okta starts my day in the right direction
What do you like best about the product?
I love how many of the applications and software I need to use are integrated with OKTA so I only have to do a single login and two-factor authentication to get into the items I neds to get working. Its simplicity as well as rigorous security make a valuable product
What do you dislike about the product?
Wish it was easier to check the password on the apps that have integrated logins.
What problems is the product solving and how is that benefiting you?
It allows me to get to the tools I need without having to worry about tracking multiple passwords.
Integrating this tool made our life easier
What do you like best about the product?
We can add several i tegration and automation in there, that makes our life easier
What do you dislike about the product?
Pricing, it costs too much for a small size company
What problems is the product solving and how is that benefiting you?
SSO, Provisioning new users getting the info from Personio...Group provisioning based on their role
Leverage reliable server management for seamless identity operations
What is our primary use case?
What is most valuable?
The most valuable aspect of Okta Customer Identity is the server's reliability, especially for directory and node management. I set up different directories for traffic redirection, ensuring backup when a data center faces issues and maintaining seamless operations.
What needs improvement?
There is room for Okta Customer Identity to improve by increasing the reliability for the server end, creating more directories, and focusing on internal users rather than external or contract-based ones. Additionally, extending idle session times from ten milliseconds to at least forty-five seconds would be beneficial. It is also suggested that patches be applied annually rather than quarterly.
For how long have I used the solution?
I have been working with Okta Customer Identity for nine months.
What do I think about the stability of the solution?
I would rate the stability of Okta Customer Identity as eight. It has allowed us to manage identity signals effectively, though some customers are resistant to certain procedures, making stability slightly challenging.
What do I think about the scalability of the solution?
I rate the scalability of Okta at nine. I have a clear understanding of the architecture and processes involved, which allows for effective scaling to manage user privileges, application logins, and leveraging tools like Splunk for efficient data management.
How are customer service and support?
We have a strong internal support system including application support, data center, and IDM teams. However, direct interaction with Okta's technical support is minimal as we typically manage internally.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Okta Customer Identity, I did not utilize a different solution for these use cases.
How was the initial setup?
The initial setup of Okta Customer Identity took about five hours and required a team of three.
What about the implementation team?
We needed three people for deployment and now require about four people for maintenance, including rotations among five to six employees.
What's my experience with pricing, setup cost, and licensing?
The pricing for Okta Customer Identity is very economical. It is much cheaper compared to Oracle Access Manager, and the company focuses on internal training to mitigate additional certification costs.
Which other solutions did I evaluate?
We evaluated Microsoft Azure as another option, but both Okta and Azure are quite similar in functionality.
What other advice do I have?
Overall, I rate Okta Customer Identity as nine. Although there are some areas of improvement, its pricing and scalability make it a preferred choice for managing user identity and applications.
Okta review
What do you like best about the product?
The security is top notched. It is very versatile since you can add services within the system.
What do you dislike about the product?
One thing is the lack of troubleshooting steps or guide when Okta encounter technical issues.
What problems is the product solving and how is that benefiting you?
We value the security of our tools and Okta does best on managing to keep all our tools in one place.
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