Cloud identity platform has simplified integrations and optimized lifecycle and access governance
What is our primary use case?
As an integrator, I work with Okta Platform.
Okta Platform can be used for IAM and IGA; it is a cloud-based solution for Identity and Access Management, as well as Identity Governance and Access.
As an integrator, I find Okta Platform user-friendly with a good number of connectors, making it easy to integrate with applications, and it is easy for SSO implementation and MFA implementation.
Lifecycle Management is configurable in Okta Platform; you can configure the joiners, movers, and leavers process with this product.
What is most valuable?
Okta Platform is a cloud-based platform, so you do not have to take care of installations as you would with on-premises solutions for SailPoint or Oracle Identity Management, which is a big difference.
Based on requirements, context-aware policies of Adaptive MFA are configurable, which is a plus point, as you can configure it based on certain requirements, such as adaptive authentication based on behavioral patterns and logging in from one place to another.
It is time-saving, which is definitely linked with money; a lesser number of users are required to do the manual work, so it has that impact on money as well.
What needs improvement?
I have not encountered any negative points for this product.
For log monitoring, after a certain period of time, logs are deleted, such as after three months, and you have to configure it using a separate or external SIEM connector, such as Splunk or Cortex XSOAR, because after 90 days, the logs will be deleted, so we have to take an export manually or add one external log monitoring solution.
If the organization is big, I can say Okta Platform is affordable; however, for small-scale industries, I would not recommend it, but for medium and enterprise organizations, it is good.
For how long have I used the solution?
I have been using Okta Platform for approximately one to one and a half years.
What do I think about the stability of the solution?
Okta Platform is a stable product.
What do I think about the scalability of the solution?
Okta Platform is a scalable product.
How are customer service and support?
I can rate Okta Platform support at approximately eight or nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have worked with Oracle Identity Management and SailPoint as other access management tools before.
What other advice do I have?
I have not worked with Universal Directory in my case, and I have not worked on it recently.
Okta Platform is an IGA solution, so in terms of PAM capabilities, it is not working as PAM for storing passwords or secret vaults, such as Delinea or CyberArk; it is a completely different product.
Identity workflows have streamlined onboarding but still need simpler integration and AI features
What is our primary use case?
The main differences between Okta Platform and Cisco for the IAM solution are that Okta Platform does not have an exclusive product that is tagged federal, and it depends on the person who is deciding it. The way I made Okta Platform comparable with Duo Federal is by attaching it to CAC, which is used by the military.
What is most valuable?
In my opinion, Okta Platform's best features include federation, which is very important, especially when you work with different systems. SAML plays an important role, and then there is the OAuth feature of Okta Platform and the OpenID. Those three—SAML, OAuth, and OpenID—are crucial. The scope, which is essentially the permission that you give to a token, and then the token that is being used by the application or by your user to authenticate themselves, is also important.
Automated lifecycle management positively impacts onboarding and offboarding processes for Okta Platform in terms of efficiency. When you integrate with Workday, ServiceNow, ITSM, and HR, those integrations make the onboarding process quite smooth. Whether the application involves a new employee, a joiner, or a leaver, those integrations handle all of those scenarios.
What needs improvement?
Some areas for improvement with Okta Platform, especially concerning AI and the federal aspect, are acknowledged as areas that Okta Platform needs to work on to offer features comparable to those provided by Duo.
What do I think about the stability of the solution?
In terms of Okta Platform's stability or scalability, I would grade its stability at around seven. Okta Platform is quite stable compared with Oracle. It is scalable compared with Oracle as well, but that is where the effort will come in. When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted.
How are customer service and support?
On a scale of one to ten, I would rate Okta Platform's support or customer service as around seven. With Duo, I was not directly involved because there is a group that handles it. I am a contractor, so my account does not have the privilege to open a ticket. I document it and pass it to a group, which is most likely the help desk. They are the ones who create the ticket and interface with Duo. If there is a need for collaboration, that is where I come in, and they introduce me to Duo, saying that they want me to collaborate on this particular design.
How would you rate customer service and support?
How was the initial setup?
My experience with deploying Okta Platform shows that it is not that difficult to deploy, but the integration is challenging. The integration, the tweaking, the configuration, and the tailoring require significant effort.
Compared to Cisco, deploying Okta Platform is a little bit harder. Cisco Duo is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
Regarding costs, I think Okta Platform is more expensive compared to Cisco, but it is less expensive when compared with Oracle.
What other advice do I have?
The reason we recently switched to Okta Platform was a decision made while I was not on the project, as I was with the Air Force at the time. The decision was made by a different branch, I think with the Marines, who were using it and then said that Oracle is obsolete. It was presented as a short message: 'We are using Okta Platform and it works well.' They then asked me to investigate and see how we could use Okta Platform integrated with Oracle.
The improvements I already mentioned are based on the fact that IAMs are evolving, and integration with other components is important. My experience with Okta Platform's integrated PAM capabilities involves many steps. There are many steps, and you have to do this, but as long as the document is fine at the start, it is a trial and error process. If it works or not, then you are going to repeat the whole thing and try a different scenario. The project management does not always see the effort behind all of this tweaking Okta Platform to do what they want it to do and meet their business requirements. I would rate this review a seven overall.
Reliable, Secure Identity Management with Seamless SSO and MFA at Scale
What do you like best about the product?
What I like most about Okta is its reliability and the strong security foundation it provides for identity and access management. It makes it straightforward to roll out SSO, MFA, and user lifecycle management at scale, and it integrates smoothly with a wide range of enterprise applications.
What do you dislike about the product?
Okta is a very powerful platform, but advanced policy configuration and troubleshooting can get complicated. I’ve also found that costs can rise as usage grows, so it’s something to keep in mind as you scale.
What problems is the product solving and how is that benefiting you?
For our enterprise application, Okta manages identity and access management end to end, including SSO, authentication, and user lifecycle management. It reduces the complexity of building and maintaining custom authentication, strengthens our security posture, and delivers a smoother, more reliable login experience for users.
Secure, Stress-Free Password Management with Extra Layers of Protection
What do you like best about the product?
Helps me manage my passwords, keep them safe, with all of the hacking you dont know how to trust, they will be additional layers of security, so i love it, i use it everyday
What do you dislike about the product?
it might take extra seconds when you are logging in but its needed for protection nothing bad
What problems is the product solving and how is that benefiting you?
forgetting pw ,feeling concerned of potentential hacking or info getting leaked.
Simple, Secure Access to All Company Apps in One Place
What do you like best about the product?
It does provide secure way to log in to different programs/software related to the company and it is very simple to do it once you log in via okta and verify your email, you do have the access to all the applications there in Okta with secure way. I love the tile/icon for Okta that you are able to add it in your right upper hand side so you can easily access any application you need.
What do you dislike about the product?
I believe only the additional step to log in however it is very easy and not considered a con in fact it is more security for your work account.
What problems is the product solving and how is that benefiting you?
It does provide secure way to log in to different programs/software related to the company and it is very simple to do it once you log in via okta and verify your email, you do have the access to all the applications there in Okta with secure way. I love the tile/icon for Okta that you are able to add it in your right upper hand side so you can easily access any application you need.
Powerful, Secure SSO with Smooth MFA
What do you like best about the product?
Centralized identity and access management that simplifies sign-in across multiple applications
Strong security features like multi-factor authentication and adaptive access policies
Smooth single sign-on experience that reduces password fatigue for users
Easy integration with a wide range of enterprise and cloud applications
Clear visibility and control for admins over user access and lifecycle management
Scales well as teams and systems grow without adding complexity
Improves both security and user experience at the same time
What do you dislike about the product?
Setup and configuration can feel complex, especially for first-time admins
Troubleshooting authentication or policy issues isn’t always intuitive
The admin interface has a learning curve and can feel overwhelming
Costs can add up as features, users, or integrations scale
Custom workflows sometimes require deeper technical expertise than expected
Error messages during login failures aren’t always user-friendly or self-explanatory
Bottom line:
Okta is powerful and secure, but that power comes with complexity and cost. It works best when there’s strong admin expertise behind it, otherwise, it can feel heavier than necessary.
What problems is the product solving and how is that benefiting you?
Solves the problem of managing multiple logins by providing single sign-on, which saves time and reduces password fatigue
Strengthens security through multi-factor authentication and access policies, lowering the risk of unauthorized access
Centralizes identity and access management across applications, making access control simpler and more consistent
Streamlines user onboarding and offboarding, reducing manual effort and security gaps
Improves visibility into who has access to what, making audits and reviews easier
Balances strong security with a smooth user experience, so protection doesn’t slow down productivity
Intuitive Interface, Reliable Member Management
What do you like best about the product?
I like how easy Okta makes it to keep track of everyone's files and remain HIPAA compliant, which is really important for my work in mental health support. I appreciate the interface; it makes training new employees simple and helps me maintain a clear and concise set of notes for each individual. I also found the initial setup pretty straightforward, which was nice since it's our first product.
What do you dislike about the product?
I've had a hard time with logging in before, but I believe it's just because it's secure.
What problems is the product solving and how is that benefiting you?
I use Okta to manage members’ files, ensuring HIPAA compliance and making it easy to train new employees while keeping clear notes.
Easy User Access & SSO Management with Strong Security
What do you like best about the product?
It makes user access and single sign-on easy to manage, while still keeping security strong.
What do you dislike about the product?
The UI can feel overly complex at times, and troubleshooting problems isn’t always straightforward or intuitive.
What problems is the product solving and how is that benefiting you?
It centralizes identity and access management, strengthens security, and reduces the effort required to manage user logins and access.
Easy to Use, Customizable, and Integrates Seamlessly
What do you like best about the product?
The ease of use for users, the mobile app, the customizability and the ease of integration.
What do you dislike about the product?
There were cert errors that our Mac users had to deal with on a regualr basis.
What problems is the product solving and how is that benefiting you?
Okta was solving our IDP issues and integration of our Mac and Windows environment.
Reliable Security with Ease of Use
What do you like best about the product?
I like that Okta has an app that's relatively easy to use, which means it's consistent. It has a good reputation and is used by different organizations, adding validity and authenticity. The app is convenient, easy to use, and reliable, which makes it a trustworthy part of my day-to-day verification tools and strategy. The initial setup was quite easy and straightforward, with clear communication during the rollout.
What do you dislike about the product?
Sometimes the app might be a little bit slow, but that might be the user. On my phone, for example.
What problems is the product solving and how is that benefiting you?
I use Okta for security and reliability to access apps at work. It's easy to use, consistent, and trusted across organizations, providing verification and authenticity.
