We use Okta Workforce Identity for single sign-on (SSO).
Okta Platform
Okta, IncExternal reviews
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Valuing security
What do you like best about the product?
I have started using the Okta extension, which is an awesome tool for saving passwords in a secure way! You can save any password from any page, and the extension works quite well in identifying when to present you with password options. Its autofill works very fast as well.
As its an extension, it's also very easy to click on it from any page and open up any pre-saved website you'd like
As its an extension, it's also very easy to click on it from any page and open up any pre-saved website you'd like
What do you dislike about the product?
My previous improvement recommendation is still unresolved, so I'm looking forward to it still!
What problems is the product solving and how is that benefiting you?
Okta works to secure my data, of course, and does a great job! Another thing I like about using Okta is its Dashboard - it's a place where I have all my work apps. The dashboard makes it really easy to keep everything in one place. I use it multiple times a day to access specific apps. I also like that it's quite easy to add an application there and manage my passwords. Due to my work, I use tons of different apps. Not concentrating on remembering what options I have and not spending time to remember the passwords is a huge benefit for me!
Year after year they are trying to jack up prices
What do you like best about the product?
SSO integration and onboarding is easy to use
What do you dislike about the product?
Way overpriced as an identity solutions compared to AWS Cognito or other competitors.
What problems is the product solving and how is that benefiting you?
SSO provisioning and identification
Has good provisioning and de-provisioning features
What is our primary use case?
What is most valuable?
One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature. With the solution's universal directory, you can have all the user attribute information in one place. You can store it on Okta instead of in multiple places like your AD, applications, or different IdPs. You can get all the user attribute data onto your Okta, and then you can customize it. Okta allows you to modify the user attributes, which is also one of the useful features of Okta Workforce Identity.
Because it's a password-less authentication for personal sign-on, users don't need to use a password for it. That's how Okta comes into the picture, where it identifies the user based on the certificates for authentication. In that way, it also doesn't reveal the user identity to the applications if there is a man-in-the-middle (MITM) attack.
Okta Workforce Identity uses the System for Cross-domain Identity Management (SCIM) protocol for provisioning and de-provisioning. That is also one of the benefits of having your application's functionality on a platform like Okta Workforce Identity. It's easy from an admin point of view because when you de-provision a user on Okta, it will remove all the access from the respective applications without needing anything at the application level.
Because it's a cloud-based platform, installing the agents is the only integration you need to do in your current environment. You can have their agents installed on your Active Directory servers.
The integration is quite easy for other cloud applications. They have their own catalog of all the applications you can search and integrate. Applications like Microsoft Office 365 and Salesforce are already hosted on Okta. It's just a matter of configuring the applications with your company's metadata into your applications.
What needs improvement?
The solution's user interface needs to be improved and made easy. It has a lot of repetitive things. The solution should have a single pane of interface for admins.
For how long have I used the solution?
I have been using Okta Workforce Identity for six months.
What do I think about the stability of the solution?
I rate Okta Workforce Identity an eight out of ten for stability.
What do I think about the scalability of the solution?
Since it's a cloud-based platform, I haven't faced any scalability issues with Okta Workforce Identity. Our clients for Okta Workforce Identity are enterprise businesses.
I rate the solution an eight out of ten for scalability.
How are customer service and support?
The solution's technical support depends on the service level. Okta has certain packages, like gold or silver levels. If you have a silver-level agreement with Okta, you can get the right support at the right time.
How would you rate customer service and support?
Neutral
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.
What other advice do I have?
Okta Workforce Identity is one of the market's leading and stable identity solutions.
Overall, I rate the solution an eight out of ten.
Easy, secure access for your workforce but team access management can be better
What is our primary use case?
We have been using this tool for access management. Our client has connected their app's security with Okta Workforce Identity. We have used LinkedIn's libraries to integrate it with various apps, including Oracle and others.
What is most valuable?
Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface.
What needs improvement?
They should focus on providing top-notch team access management to companies.
For how long have I used the solution?
I have been working with Okta Workforce Identity for the past 10 months.
What do I think about the stability of the solution?
It has proven to be stable in the time I've used it. If there are any challenges, their support team has been responsive and helpful. Overall, my experience with them has been positive.
What do I think about the scalability of the solution?
It's scalable, but we need to coordinate with Okta's support team or our account manager if we want to increase our workload. Since it's a complete SaaS solution, they can make the necessary adjustments accordingly.
How are customer service and support?
As premium customers, we have the opportunity to schedule calls directly with Okta's expert team members for discussions and support. It's a valuable perk of being a premium user.
How would you rate customer service and support?
Positive
How was the initial setup?
I haven't personally handled the deployment, but I've worked on configuring the printer, which wasn't too complex. As for deployment time and manpower, it's a bit different since Okta Workforce Identity is a cloud-based platform. We don't need dedicated servers as Okta manages integration. We work on our own tenants, and Okta provides preview environments for testing new features. As for maintenance, it's not too difficult, especially for premium customers who can raise support tickets if needed.
What other advice do I have?
I received good support for addressing some bugs, although there were delays in fixing them due to the product backlog and prioritization process at Okta. The resolution time depended on how they prioritized issues, which sometimes caused delays. Overall, I would rate it 7 out of 10.
Everyday User
What do you like best about the product?
It's pretty user friendly. Lays everything out that I need to complete my daily functions
What do you dislike about the product?
I don't like that I have to login to it so many times when starting for the day.
What problems is the product solving and how is that benefiting you?
Okta helps to maintain safety and confidentiality for our patients records.
Easy to use in a business setting to work across multiple business applications with ease
What do you like best about the product?
With all of the applications we use at work, having a SSO feels like a necessity.
What do you dislike about the product?
Delays upon login can be improved. It also makes me click remember my name every time.
What problems is the product solving and how is that benefiting you?
It allows for security for login
Great 2FA Service
What do you like best about the product?
I like that it gives you multiple ways to authenticate your identity when signing on.
What do you dislike about the product?
Nothing really it gets the job done and is fast and reliable.
What problems is the product solving and how is that benefiting you?
It adds an extra layer of security when signing on to my work applications.
Okta Customer Identify Review
What do you like best about the product?
I like that it provides a single interface for users.
What do you dislike about the product?
Nothin in particular stands out at the moment.
What problems is the product solving and how is that benefiting you?
It streamlines access to applications and allows for a single sign on process.
An user-friendly solution that helps to store passwords in one place
What is our primary use case?
Okta Workforce Identity stores all your applications in a portal. It saves passwords, eliminating the need to remember them. In addition, we use 1Password as a backup in case someone forgets their password.
How has it helped my organization?
In my organization, people thank me for integrating the product. Integrating applications with the solution makes it simple to access various applications. You can easily navigate through a list of 50 applications, click the one you need, and log in.
What is most valuable?
I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness.
What needs improvement?
I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity.
For how long have I used the solution?
I have been working with the product for eight years.
What do I think about the stability of the solution?
The product works at times, and sometimes it doesn't. You will have to change the conditions when it doesn't work.
What do I think about the scalability of the solution?
Okta Workforce Identity is scalable. My company has 650 users for it.
How are customer service and support?
The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information, doesn't listen to your questions, and misguides you.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with Microsoft Azure, Slack, Teams, and Adobe Creative Suite. Microsoft Azure and Okta Workforce Identity allow applications to be implemented similarly. The process involves having an extension for the application, often a download file. However, it's important to note that while this implementation works on PCs, it might work on Macs.
How was the initial setup?
The tool's deployment is straightforward. You begin implementing applications once you've established your IDP. Deployment doesn't need a team of people. It can be done with the help of one person. Setting it up and integrating applications typically takes about a week, with additional time required for a more extensive list of applications, ranging from 50-100.
The product is not difficult to maintain once you have integrated it.
What other advice do I have?
I would rate the product an eight out of ten. My advice would be to exercise caution when implementing applications. Incorrect configurations may lead to issues, such as not having the correct username and password saved when clicking on the title. Additionally, when working with workflows, paying attention to the order of conditions is crucial. The tool is user-friendly, and you can have your applications in one place. This makes it less confusing for the users.
Password resets never work.
What do you like best about the product?
It seems to work pretty well up until it forces me to reset my password.
What do you dislike about the product?
When I am forced to reset my password it is a whole ordeal. The process is terrible, it doesn't work correctly, and I am always forced to raise a ticket.
What problems is the product solving and how is that benefiting you?
I have fewer things to log in to. However, the pain of resetting my password does not outweigh this.
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