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Okta Identity Cloud

Okta, Inc | 1

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External reviews

817 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Okta Review

  • August 01, 2022
  • Review verified by G2

What do you like best about the product?
I like that Okta is user-friendly and easy to understand. I feel as though my login information is safe and protected when I use Okta. The services are speedy. It only takes seconds to login using Okta verification.
What do you dislike about the product?
I wish Okta remembered my device better. I use the same device for verification separate from where I am logging in and I would prefer to only have to verify from the same method a maximum of 2-3 times per day, but I somedays I have to verify several times. I don't mind logging in a few times per day, but over 5 is excessive.
What problems is the product solving and how is that benefiting you?
I love that I can use face ID to verify as opposed to entering a password. This ensures that my data/information is protected. Okta is very simple and straightforward. All of my apps are centralized, so I open my company's Okta page every day. I can arrange everything I need to based on how often I use it, and I feel as though all of my apps are protected!


    Computer Software

Has made management of web applications easy as a breeze

  • July 31, 2022
  • Review verified by G2

What do you like best about the product?
I am able to access all the applications I use with a single click
What do you dislike about the product?
The design of the mobile interface could be better
What problems is the product solving and how is that benefiting you?
-Logging in
-Ease of access to web applications
-SSO


    Niket G.

Best SSO Tool in the market

  • July 28, 2022
  • Review verified by G2

What do you like best about the product?
Okta single sign has been a relief in Covid while we were all working from and the IT support was too worked up. The best thing about the product is it's so easy to set the permissions for a user. The scalability it provides is above PAR. The multiple customization options are the cherry on the cake. I recommend this tool to other organizations.
What do you dislike about the product?
The only thing was getting a hang of the product at the initial stage due to the lack of information and documents available. I'd recommend to build more 'How to do' documents.
What problems is the product solving and how is that benefiting you?
Okta adds an extra cushion of security above the already built secure environment which in turn is helping our Employees to protect personal and organizational level information.


    Non-Profit Organization Management

Easy to use

  • July 26, 2022
  • Review verified by G2

What do you like best about the product?
The website is easy to use and has a clean look.
What do you dislike about the product?
Okta Customer Identity has limited functionality for my uses.
What problems is the product solving and how is that benefiting you?
My organization uses Okta as a landing site to access other resources.


    Chris C.

Okta is highly available and just works.

  • July 25, 2022
  • Review provided by G2

What do you like best about the product?
There are literally thousands of prebuilt integrations and custom integrations are pretty easy most of the time.
What do you dislike about the product?
Support is a little laggy. Nowhere near the amazing levels of support we get from a company like Slack for instance.
What problems is the product solving and how is that benefiting you?
IAM and SSO. Adaptive MFA. Account provisioning and deprovisioning through SCIM.


    Mohit V.

Perfect Authentication & Identity Management Solution

  • July 25, 2022
  • Review verified by G2

What do you like best about the product?
With the ongoing work-from-home trend, the cyber-surface area has grown many folds. Okta can cater to the needs of developers, administrators and users by providing cloud-based authentication & authorization of user identities.
What do you dislike about the product?
Haven't noticed any glitches with either the cloud-platform or mobile-based application. It works good in background and sends notification when a security prompt is initiated to authorize acces.
What problems is the product solving and how is that benefiting you?
To cater to the needs of massive growing and dynamic list of our employees, vendors & customers, we have integrated Okta into our SaaS platform. Its self-service portal helps users with basic needs, reducing unnecessary workload on service desks.


    Information Technology and Services

Great tool for secure login for multple applications

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
Single click signin functionality on all the applications i use..Also i can have all applications on the okta ui instrad of rememvering or saving my applications as bookmarks, remembering different passwords
What do you dislike about the product?
Lot of applications still unavailable which we can signin directly using okta authentication
What problems is the product solving and how is that benefiting you?
Provisioning all applications to be stored at one place, single signin facility with extra layer of security


    Lukas M.

An enterprise ready Identity Provider. That is, if you don't need any help.

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
Okta is beautiful. The amount of options combined with the simplicity to set it all up is unparalleled.
There's a huge quantity of MFA providers integrated into Okta and the fact, that you can almost completely Whitelabel the platform is fantastic.

Okta FastPass is a fantastic piece of software, which makes authentication incredibly simple and I wish other IdP services offered something similar.
They've managed to make the perfect compromise between usability and security.

Every service which offers SAML or SCIM is primarily integrated with Okta.
The integration has always been very well documented and left no open questions.
It felt like following a simple step-by-step manual and always resulted in the desired state.
What do you dislike about the product?
The customer service was just non-existing. The sales hotline simply cut off the call after three minutes of waiting, the chat widget on the website never managed to connect me to an Agent.
My worst experience was trying to schedule a call with the Sales team, which confirmed an appointment only to cancel it a few hours later on the same day because the agent was on PTO.

My main reason for leaving Okta was because of the minimum contract of $ 1,500 a year, which just isn't affordable in any way for a small team starting.
I've contacted the team for the "1-year free startup program" but never received any reply to that. Later I found out, that this program is just available for VC-founded startups, which isn't mentioned anywhere on the website.
What problems is the product solving and how is that benefiting you?
Okta was supposed to manage our internal identities for our employees and centralize both security and compliance.
We wanted to integrate our complete tooling with Single-Sign-On and automated user provisioning thanks to SCIM.

But as we weren't accepted as customers, we left Okta and went for a competitor.


    Yatin G.

Great tool to manage user roles and mapping for authentication

  • July 18, 2022
  • Review provided by G2

What do you like best about the product?
Customised management of user roles and mapping for authentication
Great tech support from Okta team in case of any queries
Customizable as per the business needs
What do you dislike about the product?
The user interface of Okta is basic and needs improvement
From functionality POV, basic ones are there but not the advanced ones (eg. File upload, download)
One time integration effort is high
What problems is the product solving and how is that benefiting you?
Increased productivity using real time authentication and user role creation, mapping.
Helps run the business without any compromise on requirements


    Daryll C.

Okta Review

  • July 14, 2022
  • Review provided by G2

What do you like best about the product?
Okta Verify is one of the secured MFA that Okta has to offer regarding their multifactor. It also has TOTP that can be used when your service does not have any internet connection
What do you dislike about the product?
One of the downsides in using Okta is their support hotline you have to queue for a long time just to get help from their support but overall there no other downsides that I have experienced
What problems is the product solving and how is that benefiting you?
Okta provides an additional layer of security to our servers and complies with most of our clients' needs to secure their networks. It can also help with the integration of different applications that we use.