Okta Makes Authentication and SSO Management Simple and Reliable
What do you like best about the product?
I like how simple it is to manage user authentication and user management. Okta has been worth the investment in being able to manage user identification.
In addition, Okta enables our organization to manage client SSO integrations from across multiple organizations and SSO providers. Okta has a reliable service uptime and fast performance.
Okta customer support has always been very helpful and responsive.
What do you dislike about the product?
The downsides of Okta are the comparably higher per-user licensing cost, which has limited the number of agents able to work with Okta.
What problems is the product solving and how is that benefiting you?
Okta is addressing our SaaS user identification and management needs.
Single secure login has simplified daily access and strengthened multi-factor protection
What is our primary use case?
Okta Platform is a cloud-based identity and access management solution, so I mostly use it to provide secure and centralized access to my applications by managing user identities and authentication processes.
I generally use Okta Platform to manage secure access to enterprise applications including cloud and cloud GSP, and to gain access to cloud services or internal systems. I mostly use some features including Single Sign-On (SSO) and multi-factor authentication (MFA). I use them for lifecycle management and integration of various cloud applications.
I generally use Okta Platform because it simplifies my identity management and improves security. I believe it saves us time in terms of development and other areas. When I try to log in and do my work, before using Okta Platform, it used to take considerable time, starting with trying to log in once and then logging in to every application that is in my VDI. It generally tends to take a lot of time, and our thinking capability also differs slightly when we are trying to log in through different applications and attempt to do our fundamental logic work.
What is most valuable?
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications.
I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in.
Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature.
Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
What needs improvement?
Okta Platform could improve its administrative interface and make some configuration processes simpler for many users. Okta Platform tends to become more complex with more complex functions. The complexity increases with the complexity of the functions that we receive. It could use better documentation and onboarding experience for new users. Some advanced configurations require deeper technical knowledge. Clearer guides would help organizations implement features faster. While Okta Platform is a strong identity management platform, improvements could be made by simplifying integrations and providing more intuitive configuration options for administrators.
For how long have I used the solution?
I have been using Okta Platform since the beginning of my corporate career, for around one year and two months.
What do I think about the stability of the solution?
Okta Platform is very stable in terms of stability. For enterprise-related identity and access management, Microsoft Entra ID and Ping Identity offer strong SSO, MFA, and governance features, ideal for complex organizations. JumpCloud and OneLogin would suit SMBs with software SSO and device management needs.
What do I think about the scalability of the solution?
Okta Platform is highly scalable because it is at an enterprise level. Microsoft Entra ID, which is Azure AD, grows easily with large organizations and strong cloud infrastructure. Ping Identity is designed for large enterprises and complex environments. SailPoint is an excellent solution for scaling identity and governance. It is very flexible and developer-friendly. Auth0 scales well with applications and customer identity use cases. Keycloak is another option if you want to self-host and manage infrastructure.
How are customer service and support?
Okta Platform has incredible customer support. I have never faced an issue with it to begin with. If we were to face an issue, I think it would be handled really well.
Which solution did I use previously and why did I switch?
I have not used any other different solution before Okta Platform because this is the first company that I have worked for.
Initially, my project used ZITADEL, which is an open-source IAM cloud-native alternative. It emphasizes open standards and passwordless login. It works with SSO, MFA, OIDC, and OAuth support, and integrated dev tooling. It was a developer-friendly tool, but we ended up choosing Okta Platform right before I onboarded to this project.
How was the initial setup?
Okta Platform protects non-human identities such as secure accounts, APIs, and automated applications. It provides secure authentication mechanisms and access policies to ensure that only authorized systems can interact with enterprise resources.
What about the implementation team?
GenAI services can be used with Okta Platform to enhance security monitoring and automate identity management tasks. It can help analyze login patterns, detect anomalies, and assist administrators in responding to potential security threats more quickly.
What was our ROI?
The return on investment comes from reduced time spent on password-related support requests. With Single Sign-On and automated identity management, employees can access applications faster while IT teams spend less time handling authentication issues. I think it is a very good return on investment.
What's my experience with pricing, setup cost, and licensing?
Okta Platform is on the costlier side because it is considered competitive for enterprise identity management solutions. Although it may seem slightly expensive at first, the security features, reliability, and ease of integration provide good value for the investment.
The licensing cost mostly depends on the number of users and the features required. While licensing cost may be higher compared to alternatives, the security capabilities and reliability make it a worthwhile investment. Currently, we have not faced any issue and it was fairly smooth.
Which other solutions did I evaluate?
For enterprise-related identity and access management, Microsoft Entra ID and Ping Identity offer strong SSO, MFA, and governance features, ideal for complex organizations. JumpCloud and OneLogin would suit SMBs with software SSO and device management needs.
Microsoft Entra ID, which is Azure AD, grows easily with large organizations and strong cloud infrastructure. Ping Identity is designed for large enterprises and complex environments. SailPoint is an excellent solution for scaling identity and governance. It is very flexible and developer-friendly. Auth0 scales well with applications and customer identity use cases. Keycloak is another option if you want to self-host and manage infrastructure.
What other advice do I have?
I would highly recommend Okta Platform because it gives you access to Single Sign-On (SSO) and multi-factor authentication. These two features cover most of the market value. Nobody else has both of these features. If we were to look for alternatives other than this, I would not recommend them because even though it is on a costly side, it would eventually balance out with the features that they provide. I would recommend it because as a developer, you would not want to remember multiple passwords, go to different applications, and try to enter your password. Those kinds of things could be avoided, so I would highly recommend this product.
If I were to consider security improvement, after implementing Okta Platform, we observed improved security through multi-factor authentication and centralized identity. This significantly reduced unauthorized access attempts and lowered the number of password-related security incidents.
I give this product a rating of ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Strong SSO and Robust MFA for a More Secure Environment
What do you like best about the product?
Strong SSO capabilities and robust MFA help secure the environment.
What do you dislike about the product?
The high costs have affected our organization’s use of OKTA. In addition, the initial configuration is quite complex and takes significant effort to set up properly.
What problems is the product solving and how is that benefiting you?
It has helped in reduciing the password reset tickets for the L2 engineers.Also it is more secure and safe. The adaptiveness has helped us a alot.
Secure, Stress-Free Password Management with Extra Layers of Protection
What do you like best about the product?
Helps me manage my passwords, keep them safe, with all of the hacking you dont know how to trust, they will be additional layers of security, so i love it, i use it everyday
What do you dislike about the product?
it might take extra seconds when you are logging in but its needed for protection nothing bad
What problems is the product solving and how is that benefiting you?
forgetting pw ,feeling concerned of potentential hacking or info getting leaked.
Simple, Secure Access to All Company Apps in One Place
What do you like best about the product?
It does provide secure way to log in to different programs/software related to the company and it is very simple to do it once you log in via okta and verify your email, you do have the access to all the applications there in Okta with secure way. I love the tile/icon for Okta that you are able to add it in your right upper hand side so you can easily access any application you need.
What do you dislike about the product?
I believe only the additional step to log in however it is very easy and not considered a con in fact it is more security for your work account.
What problems is the product solving and how is that benefiting you?
It does provide secure way to log in to different programs/software related to the company and it is very simple to do it once you log in via okta and verify your email, you do have the access to all the applications there in Okta with secure way. I love the tile/icon for Okta that you are able to add it in your right upper hand side so you can easily access any application you need.
Great for Centralized Access, Needs More Personalization
What do you like best about the product?
Okta also makes it easy for me to log in to essential systems like Costpoint, both online and on mobile, without having to remember multiple passwords. In addition, I can quickly access UKG through Okta, which keeps all of my HR information—such as payroll, PTO, and personal records—organized in one place.
What do you dislike about the product?
One thing I dislike about Okta is that I can’t customize or style the app. I’d find it really helpful to personalize the interface or tweak the layout so it better matches my preferences, but the platform simply doesn’t offer those options.
What problems is the product solving and how is that benefiting you?
Okta helps me address several important access and convenience challenges, and it has made my day-to-day workflow much smoother. One of the biggest benefits is being able to quickly find my office floor plan through OfficeSpace, which I access via Okta. That makes navigating my work environment simpler and more efficient.
Okta also streamlines how I sign in to essential systems like Costpoint, both online and on mobile, without needing to remember multiple passwords. On top of that, I can easily access UKG through Okta, which keeps my HR information—such as payroll, PTO, and personal records—organized in one place. Having these tools available through a single secure platform saves me time and helps me stay productive throughout the day.
Safe, Simple, and Easy to Use
What do you like best about the product?
I can add multiple apps and software that I need to use in one place. It makes it easy to access everything quickly and conveniently.
What do you dislike about the product?
It is very secure and I can easily use it so nothing to dislike
What problems is the product solving and how is that benefiting you?
It helps me to easly use multiple options to authenticate my apps.
