In Okta Customer Identity, I primarily respond to application handling with around three thousand applications. This includes handling internal applications for permanent employees and third-party applications for contractors. I also work on certification renewal annually and the setup of SSO pages to enhance security.
Okta Platform
Okta, IncExternal reviews
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Integrating this tool made our life easier
What do you like best about the product?
We can add several i tegration and automation in there, that makes our life easier
What do you dislike about the product?
Pricing, it costs too much for a small size company
What problems is the product solving and how is that benefiting you?
SSO, Provisioning new users getting the info from Personio...Group provisioning based on their role
Leverage reliable server management for seamless identity operations
What is our primary use case?
What is most valuable?
The most valuable aspect of Okta Customer Identity is the server's reliability, especially for directory and node management. I set up different directories for traffic redirection, ensuring backup when a data center faces issues and maintaining seamless operations.
What needs improvement?
There is room for Okta Customer Identity to improve by increasing the reliability for the server end, creating more directories, and focusing on internal users rather than external or contract-based ones. Additionally, extending idle session times from ten milliseconds to at least forty-five seconds would be beneficial. It is also suggested that patches be applied annually rather than quarterly.
For how long have I used the solution?
I have been working with Okta Customer Identity for nine months.
What do I think about the stability of the solution?
I would rate the stability of Okta Customer Identity as eight. It has allowed us to manage identity signals effectively, though some customers are resistant to certain procedures, making stability slightly challenging.
What do I think about the scalability of the solution?
I rate the scalability of Okta at nine. I have a clear understanding of the architecture and processes involved, which allows for effective scaling to manage user privileges, application logins, and leveraging tools like Splunk for efficient data management.
How are customer service and support?
We have a strong internal support system including application support, data center, and IDM teams. However, direct interaction with Okta's technical support is minimal as we typically manage internally.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Okta Customer Identity, I did not utilize a different solution for these use cases.
How was the initial setup?
The initial setup of Okta Customer Identity took about five hours and required a team of three.
What about the implementation team?
We needed three people for deployment and now require about four people for maintenance, including rotations among five to six employees.
What's my experience with pricing, setup cost, and licensing?
The pricing for Okta Customer Identity is very economical. It is much cheaper compared to Oracle Access Manager, and the company focuses on internal training to mitigate additional certification costs.
Which other solutions did I evaluate?
We evaluated Microsoft Azure as another option, but both Okta and Azure are quite similar in functionality.
What other advice do I have?
Overall, I rate Okta Customer Identity as nine. Although there are some areas of improvement, its pricing and scalability make it a preferred choice for managing user identity and applications.
Okta review
What do you like best about the product?
The security is top notched. It is very versatile since you can add services within the system.
What do you dislike about the product?
One thing is the lack of troubleshooting steps or guide when Okta encounter technical issues.
What problems is the product solving and how is that benefiting you?
We value the security of our tools and Okta does best on managing to keep all our tools in one place.
Great management tool for Identity Management for Information Security
What do you like best about the product?
Easy Interface, dependable support team always ready to help if any questions regarding setting up automations and workflows. Swift assignments of Application Access.
What do you dislike about the product?
Integrations with attribute mapping to certain applications can be nightmare (ie. Rippling)
What problems is the product solving and how is that benefiting you?
Identity Management, SSO, and User Provisioning to Applications (SCIM)
Very Interesting Program Coming from a Small Business to a Large Business
What do you like best about the product?
It's nice that everything is in one spot.
What do you dislike about the product?
The authentication can get tricky sometimes.
What problems is the product solving and how is that benefiting you?
It helps me log into a lot of programs without having to remember different passwords and 2FAs. Very convenient.
Okta Efficiency
What do you like best about the product?
Okta is helpful in terms of managing minimizing tabs as we no longer need to login multiple times for each tools and makes our workflow more organized. It increases productivity by lessening time in opening tools.
What I like best about Okta is that it's a one-step sign in for most of the tools that we use in work such as Kustomer, Ujet, Guru, Playvox, etc. Additionally, it is beneficial with our daily work as we don't have to input our credentials every single time when we need to use and log in to the apps integrated into it.
Haven't got the chance to contact support yet as I haven't encountered any issues for the past 9 mnths I've been using this tool in our company. Lastly, the user interface (UI) is intuitive / has user-friendly setup which makes the experience when utilizing it always smooth and seamless that basically makes it designed with usability in mind.
What I like best about Okta is that it's a one-step sign in for most of the tools that we use in work such as Kustomer, Ujet, Guru, Playvox, etc. Additionally, it is beneficial with our daily work as we don't have to input our credentials every single time when we need to use and log in to the apps integrated into it.
Haven't got the chance to contact support yet as I haven't encountered any issues for the past 9 mnths I've been using this tool in our company. Lastly, the user interface (UI) is intuitive / has user-friendly setup which makes the experience when utilizing it always smooth and seamless that basically makes it designed with usability in mind.
What do you dislike about the product?
Nothing, I don't dislike anything about Okta.
What problems is the product solving and how is that benefiting you?
Okta is helpful in terms of managing minimizing tabs as we no longer need to login multiple times for each tools and makes our workflow more organized. It increases productivity by lessening time in opening tools.
The problems that Okta is solving and how it's benefiting me is that it's a one-step sign in for most of the tools that we use in work such as Kustomer, Ujet, Guru, Playvox, etc. Additionally, it is beneficial with our daily work as we don't have to input our credentials every single time when we need to use and log in to the apps integrated into it.
Haven't got the chance to contact support yet as I haven't encountered any issues for the past 9 mnths I've been using this tool in our company. Lastly, the user interface (UI) is intuitive / has user-friendly setup which makes the experience when utilizing it always smooth and seamless that basically makes it designed with usability in mind.
The problems that Okta is solving and how it's benefiting me is that it's a one-step sign in for most of the tools that we use in work such as Kustomer, Ujet, Guru, Playvox, etc. Additionally, it is beneficial with our daily work as we don't have to input our credentials every single time when we need to use and log in to the apps integrated into it.
Haven't got the chance to contact support yet as I haven't encountered any issues for the past 9 mnths I've been using this tool in our company. Lastly, the user interface (UI) is intuitive / has user-friendly setup which makes the experience when utilizing it always smooth and seamless that basically makes it designed with usability in mind.
Reliable authentication tool
What do you like best about the product?
Secure and reliable tool for managing access to tech stack
What do you dislike about the product?
no downsides, really love the tool and how efficient it is
What problems is the product solving and how is that benefiting you?
Identity and access management and access to tech stack
An extremely reliable tool
What do you like best about the product?
Okta has a ease of use and implementation for contstant frequency of use along with the number of features and the ease of intergration along with the product makes it reliable
What do you dislike about the product?
constant login and authentication issues along with lack of customer support on their end.
What problems is the product solving and how is that benefiting you?
It's able to compile and unify all the programs our company uses to help intergrate them seamlessly without any additional add-ons or steps lacktherof.
Protects the applications by avoiding cross-site scripting
What is our primary use case?
I have used Okta for security purposes. It grants access only when you have the proper credentials, which I find essential for utilizing new technologies and web applications.
What is most valuable?
The most valuable feature of Okta is its security. You can only log in if you have the access, which protects the applications by avoiding cross-site scripting. Hackers cannot access the system directly. Only after receiving a message from Okta, you can log in, making it highly secure.
What needs improvement?
We are facing one issue with Cypress test cases. Whenever I write Cypress test cases, we encounter problems with logging in through Okta. There is no proper documentation on integrating test cases with Okta, and this issue is troubling whenever I try to implement it.
What do I think about the stability of the solution?
Okta is a stable product.
What do I think about the scalability of the solution?
Currently, scalability is a top priority, but there are no issues with adding many users to Okta.
Which solution did I use previously and why did I switch?
Before Okta, I manually created portals using a username and password stored in a database. Okta introduced a different process.
How was the initial setup?
Initially, it was complicated to set up since I was a beginner and there was no proper documentation. Now that I am more experienced, it is easier to handle.
What other advice do I have?
I need to analyze fully in the future, and if I do not have any concerns, I will share any with you via LinkedIn. As of now, I do not have any additional advice.
I'd rate the solution eight out of ten.
Straightforward IDP deployment and management.
What do you like best about the product?
Dashboard/Tasks showing service status and recommendations.
What do you dislike about the product?
There is a need for more tutorials on Okta help new admin learn.
What problems is the product solving and how is that benefiting you?
Account provisioning and deprovisoning for many SaaS apps, helps save us admin time/overhead, and with licensing costs.
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