The solution is used to eliminate a VPN, provide identity authentication, and single sign-on (SSO). We use Zscaler authentication to manage endpoint logins, endpoint report management, and single sign-on for applications.
Okta Platform
Okta, IncExternal reviews
989 reviews
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External reviews are not included in the AWS star rating for the product.
Straightforward IDP deployment and management.
What do you like best about the product?
Dashboard/Tasks showing service status and recommendations.
What do you dislike about the product?
There is a need for more tutorials on Okta help new admin learn.
What problems is the product solving and how is that benefiting you?
Account provisioning and deprovisoning for many SaaS apps, helps save us admin time/overhead, and with licensing costs.
Identity access enhancement with good support and an easy setup
What is our primary use case?
What is most valuable?
The most valuable feature is the identity access authentication.
What needs improvement?
There is a need for Okta to provide an end-to-end solution without needing a separate product like Zscaler for multifactor authentication. Additionally, Okta should enhance its endpoint defensive capabilities, as we currently use BeyondTrust for Elevator Access Management.
For how long have I used the solution?
I have been working with Okta Workforce Identity for four years.
What do I think about the stability of the solution?
The solution is rated as a nine in terms of stability.
What do I think about the scalability of the solution?
Okta is not designed fully for scalability.
How are customer service and support?
Okta provides good support. While we are unable to have it in-house, we can raise a ticket, and they support us well.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We utilize Okta and Zscaler for multifactor authentication.
How was the initial setup?
The setup process is very user-friendly and has no issues.
What about the implementation team?
Our internal team underwent training materials and configured the implementation successfully.
What's my experience with pricing, setup cost, and licensing?
The pricing is very high, which is an area for improvement.
What other advice do I have?
I recommend Okta Workforce Identity to others, particularly for mid-sized and large enterprises.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Enhancing secure access with single sign-on and multi-factor authentication
What is our primary use case?
As an Okta Identity engineer, I implement Okta for different clients such as banks, telecoms, and insurance companies. These companies need an IAM solution to manage their employees securely and provide them with access to the right applications. Okta is used to automate provisioning and support any errors encountered during and after deployment.
Companies use Okta Workforce Identity to manage their employees' secure access to applications and to minimize the effort required by IT teams to manage identities. The solution helps organizations allow their employees to log into their applications without re-entering credentials and securely access their applications via MFA.
What is most valuable?
The most valuable functions are Single Sign-On (SSO) and Multi-Factor Authentication (MFA). These two modules serve as dual components, essential for securing application access for employees.
What needs improvement?
Okta could improve by making their learning materials more user-friendly. They could also enhance the flexibility of their MFA feature, allowing clients to implement preferred MFA methods without restrictions.
For how long have I used the solution?
I've been handling Okta Workforce Identity for five years now.
What do I think about the stability of the solution?
There might be occasional glitches or bugs that need improvement, so I would rate its stability as eight out of ten.
What do I think about the scalability of the solution?
Okta scores a nine out of ten for scalability.
How are customer service and support?
Okta support is efficient, actively responding on time. They deserve a rating of eight out of ten for their technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I handle CyberArk IAM solutions alongside Okta. I find Okta to be more user-friendly and flexible than CyberArk, especially regarding MFA and SSO features.
How was the initial setup?
The setup process for Okta is relatively straightforward and not overly complex.
What's my experience with pricing, setup cost, and licensing?
Okta is one of the more expensive IAM solutions, and I would rate it an eight regarding cost.
Which other solutions did I evaluate?
The main competitor to Okta Workforce Identity is CyberArk Identity.
What other advice do I have?
I would recommend Okta Workforce Identity to other users.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Easy to use and integrate
What do you like best about the product?
The web application and mobile application is quite easy to use and approve push authentication notifications. Also, the SSO flow smooth for integration due to clear documentation and supporting libraries for each language.
What do you dislike about the product?
Mobile app does not have the feature to copy the generated OTP.
What problems is the product solving and how is that benefiting you?
Okta solves our clients complete authentication and 2f sso flows.
Ultimate SSO Platform!
What do you like best about the product?
The ease of this tool is commendable! The single sign-on is damn easy to implement on all your phones and laptops. The number of user verification options makes life easier aswell :)
What do you dislike about the product?
Nothing I can think of. Been using this tool for 5 years now and the experience is great
What problems is the product solving and how is that benefiting you?
Just the easy of signing in the security it provides. Both have been top notch
Okta WF Identity Just Works
What do you like best about the product?
It is simple, lightweight and it protects me from unauthorized logins,
What do you dislike about the product?
I don't really think there is anything when it comes to security.
What problems is the product solving and how is that benefiting you?
It is keeping mu laptop and data safe from unauthorized access to my laptop and my company applications and data,
"It's similar to having all applications in one."
What do you like best about the product?
I enjoy that Okta comes with all the necessary essentials. Because you can access all of these features simply logging into a single application, Okta can support many applications and function as a one-stop shop. Because you have to successfully complete authentication and verification before you can use your account, Okta also makes sure that it is safe. Additionally, it's really simple to use and browse.
What do you dislike about the product?
Not a single thing that I dislike about okta workforce identity....
What problems is the product solving and how is that benefiting you?
You may save a ton of time by using our new system, which easily gathers all applications in one location. Eliminate the need to search across multiple platforms.
Simplifies user lifecycle management and provides SSO
What is our primary use case?
The primary use cases are SSO, user management, and SSO integration with various cloud services, including AWS, GCP, GitHub, etc.
What is most valuable?
The tool provides a single place of contact for managing users. We only need to manage users in Okta Workforce Identity, eliminating the need to duplicate efforts across different systems. For example, if a user needs to be decommissioned, we don't have to go through all the systems and cloud services; we delete the user in one place. This process is automated with our HR system for both organizations, simplifying user lifecycle management.
The main features we find most valuable are the single sign-on and the OTP authentication. The ability to connect via a PC or a mobile phone makes the process seamless.
The MFA feature enhances regular authentication through the user portal and utilizes one-time passwords generated from QR codes on mobile devices.
What needs improvement?
We faced some challenges during the Okta Identity Workforce deployment. Integrating with AWS and other cloud services posed some limitations with federated options. For instance, features like automatic user addition from AWS to the tool were missing, requiring manual intervention. The API is limited compared to the manual configuration possible through the UI.
I think Okta Workforce Identity could improve by making its API more robust, ensuring that all UI capabilities are exposed in the API. This is particularly important for integrating with other applications, such as AWS and other cloud providers.
For how long have I used the solution?
I have been working with the product for six years.
What's my experience with pricing, setup cost, and licensing?
The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high.
What other advice do I have?
I would give Okta Workforce Identity a solid eight out of ten. There's always room for improvement, but overall, the tool performs well and meets our needs. The solution was my first experience with such products. Previously, I had used internal tools like Microsoft 365 and Microsoft Active Directory services within Azure, which were excellent for corporate environments. However, I find Okta Workforce Identity more suitable for startups.
Integrates multiple applications with its single sign-on capabilities
What is our primary use case?
I use the solution in my company for its single sign-on capabilities and for secure authentication.
What is most valuable?
The feature I like the most above the product stems from the fact that the tool allows for integrations. One can integrate multiple applications with the product's single sign-on capabilities, meaning with a single username and password, you can access multiple applications. If you have 50 applications, then you need not provide a y different username and password to log individually into each application. With the single sign-on capabilities, you can log in to multiple applications using Okta Workforce Identity. Okta Workforce Identity can be used to deal with configurations and several integrations. One can access multiple applications without having to provide multiple usernames and passwords. You don't need to remember multiple usernames and passwords when you have Okta Workforce Identity. Okta Workforce Identity also provides security to its users by providing MFA features. There are also a lot of workflows available in the product, which can be beneficial for users.
What needs improvement?
The high cost of the product is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Okta Workforce Identity for a few months. I have just started to work with the product, and so I don't have much exposure to it.
What do I think about the stability of the solution?
Stability-wise, I feel it is one of the top most products in the market. There are very few products in the market, like the ones from Azure which are similar to Okta, which offers some of the best solutions in the market.
What do I think about the scalability of the solution?
It is a scalable solution. For each and every feature that our company uses in the product, there is a need to make payment to Okta, making the solution costly.
How are customer service and support?
The solution's technical support is good.
How was the initial setup?
I have not done the product's initial setup phase.
What was our ROI?
It is always beneficial to use the product since, with the single sign-on feature, users can also provide and get access via mobile app. If you are not able to access the product, you can do certain configurations with the help of automation. Everything is possible in the product with the help of its automation tools and monitoring policies.
What's my experience with pricing, setup cost, and licensing?
The product's price is high. For each feature, a certain payment is required.
What other advice do I have?
The product helps improve our company's employee onboarding process because the solution has integrations with multiple applications.
The single sign on capabilities of the product is one of the best, especially in terms of its ability related to configurations.
The product has an in-built MFA feature. When someone tries to sign in, the product asks for the authentication ID.
I recommend the product to others. It is one of the best products in the market. There are some people who use SailPoint instead of Okta Workforce Identity.
I rate the solution a nine out of ten.
Best IAM on the market
What do you like best about the product?
It abliity to connect to all the SaaS applications we use.
What do you dislike about the product?
I wish the search feature would use fuzzy search
What problems is the product solving and how is that benefiting you?
The ability to provision an deprovision SaaS accounts.
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