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A capable EDR solution for businesses of all sizes
What do you like best about the product?
Carbon Black Cloud solution is an incredibly robust and capable EDR solution. I appreciate the instant malware search abilities in the Admin portal. It allows you to click a link that contains all the threat vectors and immediately scans your entire network for the threat. It also has an in-depth investigation section that you can use to track the history of a file to determine how it got into your network. The standard policies it has built-in are hardened but they allow you to tweak them for your company needs.
What do you dislike about the product?
Carbon Black Cloud is a complex solution at times. If you are not a full-time security admin, the solution can be overwhelming. Beyond the initial setup and configuration, their support team will point you to their community for answers, which can leave you frustrated.
What problems is the product solving and how is that benefiting you?
A full EDR solution was required from our insurance to satisfy our cyber protection policy. We are already a VMWare/Dell shop so it made sense to bring in their EDR solution.
Recommendations to others considering the product:
If you are already a Dell/VMWare customer, you won't regret staying in the family. Carbon Black Cloud is a very robust EDR solution that has a lot of features (although sometimes overwhelmingly so).
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So Easy!
Easy to setup and deploy Sensors!! Easy to add Policies and Rules. Slick!! 10/10 would deploy again! Would prefer if I could default to blocking everything and only adding approval methods for specific things to be executed. Like the App Control product.
Excellent Cloud Enterprise Security Solution
What do you like best about the product?
Carbon Black Cloud Endpoint is a fantastic security solution to use within your IT infrastructure, it protects against malware, virus, zero-day threats and much more.
You can manage profiles of each assets and set their profiles accounting tho various policies
You can manage profiles of each assets and set their profiles accounting tho various policies
What do you dislike about the product?
Carbon Black Cloud Endpoint tends to block genuine applications and processes even WSUS doesn't seem to have any luck whenever you run Windows updates; I think there could be a better implementation in its coding to learn and distinguish between good and harmful code within programs.
What problems is the product solving and how is that benefiting you?
On a broader scale, though, Carbon Black Cloud Endpoint is a vastly excellent cloud security solution for small or large businesses that are looking into minimizing security threats and making sure their network infrastructure does not get compromised at all.
Carbon black saved the day!
What do you like best about the product?
Immediate value on the endpoint. Much better than legacy AV.
What do you dislike about the product?
The only downfall is sometimes the dashboard gets sluggish or has a bug with an update. Other than that the product and the value are tremendous.
What problems is the product solving and how is that benefiting you?
CB Defense has prevented ransomware on multiple occasions and helped our team identify existing malware on the endpoints.
Recommendations to others considering the product:
Don't wait to deploy a NGAV. It is a crucial part of any functioning security stack.
Cb Defense makes it possible to achieve high protection without sacrificing usability
What do you like best about the product?
With Cb Defense you have complete visibility on what happens on your endpoint. This product also automatically detect malicious activity based on various TTP (Tactics, Techniques, Procedures) used by threat actors. Cb Defense allows us to define a granular protection policy that can be customised for our unique environment. For example, you can even choose to block all unknown application from running or just blocking them from connecting to Internet.
Cb Defense also offer third party integration through API. Most of its core function can be accessed through this API. This makes so easy to integrate Cb Defense with your other security solution.
Cb Defense also offer third party integration through API. Most of its core function can be accessed through this API. This makes so easy to integrate Cb Defense with your other security solution.
What do you dislike about the product?
While the granular protection policy is very useful to balance protection and usability, it can be hard to define a policy. You need an experienced security analyst to do this. As of September 2019, Cb Defense does not have a comprehensive reporting capability.
What problems is the product solving and how is that benefiting you?
Before we implement Cb Defense, we don't have enough visibility on our endpoints. We also have problem defining protection policy that work best with our environment. The previous endpoint security simply do not allow us to that easily. We even end up turning off several protection capabilities to avoid disruption in our services.
Carbon Black is the best there is.
What do you like best about the product?
I love being able to deep dive into my endpoints/servers to see exactly what is going on, what users are doing, and what processes are being run. It helps me determine what applications and processes need to be whitelisted or blacklisted in my environment and allows me to actually report with througrough information on what is happening on our company endpoints.
What do you dislike about the product?
Deployment. It takes some doing to get used to deploying the Cb Defense sensor. I understand the reasoning for using a script to install and inject your company information, but I would like an easier approach other than having to stage the app and a script to actually install the app. Currently, I use a conjunction of MDM tools and AWS S3 to push which is the easiest method I've found so far.
What problems is the product solving and how is that benefiting you?
I come from more a wild-west sprint environment where we were not always sure what and where things were running. Cb helped me solve these problems by searching, gathering information, and compiling reports on the apps, services, scripts, code, processes and everything else that is running. This led us to be able to identify what user behavior we wanted to stop and it allowed us to stop it.
Recommendations to others considering the product:
Be sure that you have a dedicated team to managing Cb Defense. It is not manageable in a larger environment by just a couple of people.
A free FTE in every box!
What do you like best about the product?
The ability to see the full life cycle of the file/attack and any lateral movement. But more importantly, the User Exchange puts experts from Incident Response companies and MSSP's at your disposal like a cool toy in every cereal box! You don't even have to be all that smart to see the latest threats and what they are doing to stop them.
What do you dislike about the product?
I can't think of a single thing that I dislike.
What problems is the product solving and how is that benefiting you?
System security.
Recommendations to others considering the product:
Follow the guidelines from the User Exchange on implementation and you will have success.
Defend with Defense
What do you like best about the product?
The insight gained into the endpoints. It helps with hunting, investigating/response, and even troubleshooting.
What do you dislike about the product?
There are some hiccups that we went through, but you find that with any product.
What problems is the product solving and how is that benefiting you?
Better insight into the endpoint and strengthening the protection of the endpoint.
Recommendations to others considering the product:
Take your time to fully vet the vendors you are looking into. Defense give you a lot, so, if you're leaning towards another vendor, ensure you are getting at least what they (Defense) have to offer.
A Great Next Gen Antivirus That Actually Works
What do you like best about the product?
I love the visibility that it gives into your endpoints. You can see what happened before and after an attack was stopped which helps put together the whole story. I also like the idea of "streaming prevention", where its not just "good" or "bad" but if a good file tries to do something bad, it will also detect that.
What do you dislike about the product?
It is in the cloud, so the console keeps changing and sometimes its hard to find things. Once you get used to it, it might change again.
What problems is the product solving and how is that benefiting you?
Visibility into the endpoint is huge for us. It also has been better performance wise on Windows 10 devices than having Defender enabled.
Recommendations to others considering the product:
Always do a Proof Of Concept to make sure it fits well with your environment.
Switched to Cb Defense - An excellent decision
What do you like best about the product?
It's cloud based and easily manageable. They provided plenty of educational material and reference, and worked with us directly during and after implementation to ensure success and satisfaction.
What do you dislike about the product?
I haven't run into anything yet that I'm not liking. It's been solid, responsive, and provides more than enough insight, metrics, and endpoint control, as well as deployment options.
What problems is the product solving and how is that benefiting you?
This protects our user endpoints and provides in-depth information and methods to handle potential threats. It's intuitive and has been a pleasure to use. The dashboard is also informative, easy to access, and gives plenty of both control, and insight.
Recommendations to others considering the product:
I highly recommend them. Based on value, features/functionality, and ease of use, as well as the support and attention we were provided for a successful deployment. I really can't say we ran into many (if any) roadblocks or 'bumps' along the way, and in production.
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