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Carbon black saved the day!
What do you like best about the product?
Immediate value on the endpoint. Much better than legacy AV.
What do you dislike about the product?
The only downfall is sometimes the dashboard gets sluggish or has a bug with an update. Other than that the product and the value are tremendous.
What problems is the product solving and how is that benefiting you?
CB Defense has prevented ransomware on multiple occasions and helped our team identify existing malware on the endpoints.
Recommendations to others considering the product:
Don't wait to deploy a NGAV. It is a crucial part of any functioning security stack.
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Relatively new customer
What do you like best about the product?
The visibility on the endpoints compared to the previous anti-virus software we had. The ability to go interactive or quarantine a suspicious system. The capability to track and protect a system both on and off the enterprise network.
What do you dislike about the product?
The updates to the sensors and cloud platform are not very predictable. The sensors have had some pretty glaring issues that should have been caught in testing. Seems like more development is going into Threat Hunter than the Defense product.
What problems is the product solving and how is that benefiting you?
Fewer systems to login to in order to get the details from endpoints in the event of an alert. Greater visibility around our systems and improved workflow.
Recommendations to others considering the product:
CB Defense is a good tool, but you definitely need to test the sensors before deploying them. It gives much better visibility and control over traditional anti-virus systems. There are some growing pains with the new technology, but it will leave your organization in a more secure place.
Easy to manage
What do you like best about the product?
CB Defense is a small install and provides accurate insight into user's activities
What do you dislike about the product?
Sometimes it can be difficult to locate settings in the admin panel.
What problems is the product solving and how is that benefiting you?
We were in desperate need of an AV/AM solution and Carbon Black Defense was quick to roll out and easy. Our users and clients have felt more secure.
Recommendations to others considering the product:
Be sure to take advantage of implementation services and trainings.
Great protection, easy to manage
What do you like best about the product?
We can create really customize policies for any of our unique groups of users across the organization.
What do you dislike about the product?
Inconsistent timelines for new sensor releases
What problems is the product solving and how is that benefiting you?
We were able to replace a traditional AV with Cb Defense and have continued to have success with each business unit as we build custom policies as needed.
Recommendations to others considering the product:
Test before you buy, I've found a lot of people are surprised on how to configure policies and what to do with the data they are getting.
Cb Defense makes it possible to achieve high protection without sacrificing usability
What do you like best about the product?
With Cb Defense you have complete visibility on what happens on your endpoint. This product also automatically detect malicious activity based on various TTP (Tactics, Techniques, Procedures) used by threat actors. Cb Defense allows us to define a granular protection policy that can be customised for our unique environment. For example, you can even choose to block all unknown application from running or just blocking them from connecting to Internet.
Cb Defense also offer third party integration through API. Most of its core function can be accessed through this API. This makes so easy to integrate Cb Defense with your other security solution.
Cb Defense also offer third party integration through API. Most of its core function can be accessed through this API. This makes so easy to integrate Cb Defense with your other security solution.
What do you dislike about the product?
While the granular protection policy is very useful to balance protection and usability, it can be hard to define a policy. You need an experienced security analyst to do this. As of September 2019, Cb Defense does not have a comprehensive reporting capability.
What problems is the product solving and how is that benefiting you?
Before we implement Cb Defense, we don't have enough visibility on our endpoints. We also have problem defining protection policy that work best with our environment. The previous endpoint security simply do not allow us to that easily. We even end up turning off several protection capabilities to avoid disruption in our services.
Carbon Black is the best there is.
What do you like best about the product?
I love being able to deep dive into my endpoints/servers to see exactly what is going on, what users are doing, and what processes are being run. It helps me determine what applications and processes need to be whitelisted or blacklisted in my environment and allows me to actually report with througrough information on what is happening on our company endpoints.
What do you dislike about the product?
Deployment. It takes some doing to get used to deploying the Cb Defense sensor. I understand the reasoning for using a script to install and inject your company information, but I would like an easier approach other than having to stage the app and a script to actually install the app. Currently, I use a conjunction of MDM tools and AWS S3 to push which is the easiest method I've found so far.
What problems is the product solving and how is that benefiting you?
I come from more a wild-west sprint environment where we were not always sure what and where things were running. Cb helped me solve these problems by searching, gathering information, and compiling reports on the apps, services, scripts, code, processes and everything else that is running. This led us to be able to identify what user behavior we wanted to stop and it allowed us to stop it.
Recommendations to others considering the product:
Be sure that you have a dedicated team to managing Cb Defense. It is not manageable in a larger environment by just a couple of people.
A free FTE in every box!
What do you like best about the product?
The ability to see the full life cycle of the file/attack and any lateral movement. But more importantly, the User Exchange puts experts from Incident Response companies and MSSP's at your disposal like a cool toy in every cereal box! You don't even have to be all that smart to see the latest threats and what they are doing to stop them.
What do you dislike about the product?
I can't think of a single thing that I dislike.
What problems is the product solving and how is that benefiting you?
System security.
Recommendations to others considering the product:
Follow the guidelines from the User Exchange on implementation and you will have success.
Defend with Defense
What do you like best about the product?
The insight gained into the endpoints. It helps with hunting, investigating/response, and even troubleshooting.
What do you dislike about the product?
There are some hiccups that we went through, but you find that with any product.
What problems is the product solving and how is that benefiting you?
Better insight into the endpoint and strengthening the protection of the endpoint.
Recommendations to others considering the product:
Take your time to fully vet the vendors you are looking into. Defense give you a lot, so, if you're leaning towards another vendor, ensure you are getting at least what they (Defense) have to offer.
Effective Malware Defense
What do you like best about the product?
CB Defense does a great job of stopping all types of known and unknown malware! It is pretty easy to configure too!
What do you dislike about the product?
CB has had some trouble with support and a bunch of issues with their sensors. They have been getting better, more stable releases.
What problems is the product solving and how is that benefiting you?
CB Defense has completely replaced legacy AV and stopped Ransomware and fileless malware.
Recommendations to others considering the product:
It is a great product if you are experienced with security or how malware infects your endpoints.
A Great Next Gen Antivirus That Actually Works
What do you like best about the product?
I love the visibility that it gives into your endpoints. You can see what happened before and after an attack was stopped which helps put together the whole story. I also like the idea of "streaming prevention", where its not just "good" or "bad" but if a good file tries to do something bad, it will also detect that.
What do you dislike about the product?
It is in the cloud, so the console keeps changing and sometimes its hard to find things. Once you get used to it, it might change again.
What problems is the product solving and how is that benefiting you?
Visibility into the endpoint is huge for us. It also has been better performance wise on Windows 10 devices than having Defender enabled.
Recommendations to others considering the product:
Always do a Proof Of Concept to make sure it fits well with your environment.
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