LaunchDarkly
LaunchDarklyExternal reviews
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Streamlined Feature Management, Boosts Product Releases
What do you like best about the product?
I like LaunchDarkly's easy-to-use interface. It took a minute to learn, but once you get the hang of it, it's easy. I appreciate having normal names for flags along with code-names, so our CRM can display which flags a customer is part of without it looking like code. I also like the segments feature because I can group customers into a segment and add them to feature flags, ensuring I've got them all. If needed, I can add a customer to the segment without having to edit a ton of different flags.
What do you dislike about the product?
I find it a bit annoying that when a new flag is created, we always have to name the true/false values. They used to be labeled enabled/disabled by default, so half our flags are one or the other. Also, when you turn it on, it's on for everyone by default. For our company, we usually do the opposite, so I'm always editing that right at the start to avoid accidentally turning it on for everyone.
What problems is the product solving and how is that benefiting you?
LaunchDarkly manages all feature flags, replacing manual code updates and a home-grown tool. It lets us control beta access, roll back features if needed, and handle product releases smoothly. Without it, managing features would be much harder, especially with bugs.
Easy-to-Navigate UI with Flexible Grouping and Time-Saving Change Approvals
What do you like best about the product?
I like how easy it is to navigate the UI, and that it lets me group flags, rollouts, and other categorizable resources however I want. It can be as simple or as complex as I need, depending on what I’m trying to do.
The change request approval system has been the biggest good change that I've used. It saves a lot of time that would otherwise be spent on private DMs on Slack.
The change request approval system has been the biggest good change that I've used. It saves a lot of time that would otherwise be spent on private DMs on Slack.
What do you dislike about the product?
I'm not sure if it's a browser issue (I use Firefox), but sometimes pages load but the components themselves take some time to get rendered. I've also encountered a few hiccups with the search feature when I'm searching for specific flags; I have to be case-sensitive sometimes when I search for flags. Maybe it would be better if it was a bit more relaxed.
What problems is the product solving and how is that benefiting you?
Managing a huge number of feature flags through a clean UI for different environments (dev, testing, prod, ...etc.) save me a lot of time. I can even track and monitor evaluations for flags over time which helped me in debugging some production issues with ease. An incident that might take me a few hours to find its root cause now only takes 15-30 minutes through tracking flag evaluations on Launch Darkly.
Flexible Deploys, Controlled Releases—No More Midnight Big Bangs
What do you like best about the product?
LaunchDarkly allows us to push code to production whenever it's finished (the deploy), even if the feature isn't ready for the public. The business side (Product Managers or Marketing) can then choose the exact moment to "turn it on" (the release). This eliminates the need for massive "Big Bang" releases at midnight.
What do you dislike about the product?
Because it’s so easy to create flags, teams often suffer from Flag Rot.
What problems is the product solving and how is that benefiting you?
The Problem: Developers often have to wait for "Release Day" to merge their code, or they spend hours in "merge hell" because their feature branch has lived too long away from the main branch. The Benefit: It enables Trunk-Based Development. You can merge unfinished code into the main branch every day, safely hidden behind a flag. This significantly increases your Deployment Frequency (DORA metric) and eliminates the stress of massive, infrequent releases.
Enabling Shipping to Production Much Faster
What do you like best about the product?
It is so useful in enabling developers and empowering them to ship faster.
What do you dislike about the product?
Once a flag is in, it takes time to clean up and sometimes flags are left in code for ever.
What problems is the product solving and how is that benefiting you?
It is so useful in allowing me to confidently deploy to production without having to worry about breaking things. I've worked at places that didn't have a system like this in place and can never go back.
Scalable, Reliable, and User-Friendly with Room for More Features
What do you like best about the product?
I really appreciate the documentation in LaunchDarkly because it's very easy to understand. This clarity is due to the UI and the writing style, including the tone of voice. I find it easy to reference quickly, thanks to the effective search and discovery options within the documentation. This helps reduce the time it takes for me to find the content I need.
What do you dislike about the product?
I would like more features on the basic plan, for example to be able to provide application (instead of user) keys. I don't agree that this workflow is limited to enterprise level customers.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for setting feature flags to enable specific product parts and trigger pipelines. It's scalable, reliable, and its documentation is easy to reference, saving time.
Intuitive UI with Quick Feature Rollout
What do you like best about the product?
I like how intuitive the LaunchDarkly UI is and appreciate being able to do percentage rollouts. It's very quick to reflect my changes, for example, if I change the serving, it reflects immediately. Additionally, I found it very easy to set up feature flags.
What do you dislike about the product?
I think making it easier to delete versions.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for feature flags, which helps me roll out features and do shadow serving models. The intuitive UI and percentage rollout feature are great, and changes reflect very quickly.
Effortless Feature Rollouts & Easy Configuration
What do you like best about the product?
I like the easy setup and configuration of LaunchDarkly. The dashboard makes it simple to set up flags that can be used in software systems with the chosen SDK, like Python. The UI dashboard also allows for monitoring of the flags and their usage. The option to rollback changes easily by toggling LaunchDarkly flags is very useful. The initial setup was easy thanks to the self-explanatory docs.
What do you dislike about the product?
I dislike that instead of having a binary true or false for flags, the flags should have the options to take a continuous range of values. This has specific use cases and currently this may be possible but probably requires some setup.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for gradual rollout of product features. It provides easy rollback of changes through toggling flags. The setup and configuration are easy, and the dashboard allows monitoring and using flags with SDKs like Python.
Good Feature Flags, but Loading Flicker Needs a Real Fix
What do you like best about the product?
Feature flags are good and managing them is easier than before.
What do you dislike about the product?
With Launchdarkly in our app sometimes we're getting a loading flicker that has been hard to manage. Recently we've been implementing a work around with a set time out but we should not rely on that for too long.
What problems is the product solving and how is that benefiting you?
Launchdarkly helps by managing all our feature flags to help turn on and off our features and releasing to select audiences. This helps us to also preview how certain features are doing etc.
Scalable, Confident Rollouts with Feature Flags
What do you like best about the product?
LaunchDarkly has been critical for provisioning and managing access to a beta program at scale. It allows us to selectively enable features for specific customer cohorts without manual work or separate environments. This makes it much easier to run a structured beta, gather feedback safely, and iterate without impacting our broader customer base.
What do you dislike about the product?
There’s an initial learning curve when setting up flags and defining targeting rules, especially if multiple teams are involved. Clear ownership and documentation are important to get the most out of it.
What problems is the product solving and how is that benefiting you?
LaunchDarkly solves the challenge of safely rolling out beta features to a subset of customers while maintaining control and flexibility. It enables us to quickly grant or revoke access, experiment with different cohorts, and expand the beta confidently as we learn. This has significantly reduced risk and made our beta program much more scalable and effective.
Great segment customization, but needs better syncing with external tools
What do you like best about the product?
Customization across segments and features
What do you dislike about the product?
Not being able to sync with other sources like retool etc
What problems is the product solving and how is that benefiting you?
Enabling features for select audiences
Phased gradual roll out of features
History and tracking purposes
Phased gradual roll out of features
History and tracking purposes
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